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BEST WESTERN Cape Suites Hotel

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Corner of De Villiers & Constitution | Zonnebloem, Cape Town Central 8002, South Africa
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1 room 1 guest
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BEST WESTERN Cape Suites Hotel
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155 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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  • Dutch first
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  • All months
    (155)
  • Mar-May only
    (36)
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    (34)
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    (38)
  • Dec-Feb only
    (47)
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Cape Town
1 review
3 of 5 stars Reviewed July 20, 2015

A bit Rustic but very clean. Staff was friendly.The location of my room was good, so it was nice an quiet there. A bit more visibility of security on the side where the fence is, would be great, especially for a woman arriving alone at night.

Review collected in partnership with this hotel

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Ma-AfrikaHotels, Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Dear 778marietas, We are happy to learn that you enjoyed your stay at the Best Western Cape Suites Hotel. We value all our guests' comments as these assist us greatly in improving our products and services. Thank you for sharing your experience. We hope to welcome you back soon. Kind regards, Management More 

Cape Town
1 review
5 of 5 stars Reviewed July 1, 2015

It was a nice experience right from the start when my quotation was my sent up to the point of arriving. The staff are very respectful and good at what they do. The quality of the service was excellent.

Review collected in partnership with this hotel

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Ma-AfrikaHotels, Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Dear ko249, We are happy to learn that you enjoyed your stay at the Best Western Cape Suites Hotel. We value all our guests' comments as these assist us greatly in improving our products and services. Thank you for sharing your experience. We hope to welcome you back soon. Kind regards, Management More 

Cape Town
1 review
4 of 5 stars Reviewed June 30, 2015

The w elcome was warm and accepting and alternative arrangements easily made to accommodate the frail. The breakfast was good though there was no warm oats but plenty of protein. Staff were always soliticious and greeted one with a smile. I liked the place especially the view of the mountain.

Review collected in partnership with this hotel

Was this review helpful? Yes
Ma-AfrikaHotels, Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Dear Graham A, We are happy to learn that you enjoyed your stay at the Best Western Cape Suites Hotel. We value all our guests' comments as these assist us greatly in improving our products and services. Thank you for sharing your experience. We hope to welcome you back soon. Kind regards, Management More 

Cape Town
1 review
4 of 5 stars Reviewed June 29, 2015

I would suggest that a lift be installed for rooms on 2nd and 3rd floor. The service at reception area and in the dining area were excellent. Food is of high quality. Place in general is neat and tidy. Rooms are fully furnished and kitchen had all the day-to-day utensils - very nice!

Review collected in partnership with this hotel

Was this review helpful? Yes
Ma-AfrikaHotels, Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Dear 330gr, We are happy to learn that you enjoyed your stay at the Best Western Cape Suites Hotel. We value all our guests' comments as these assist us greatly in improving our products and services. Thank you for sharing your experience. We hope to welcome you back soon. Kind regards, Management More 

Cape Town
1 review
3 of 5 stars Reviewed June 18, 2015

General maintenance can improve (geysers need to be checked regularly) Students very noisy at night Spacious comfortable rooms After a first night of no sleep (due to geyser "exploding")- I was moved to a new room the following day Shuttle service much appreciated

Review collected in partnership with this hotel

Was this review helpful? Yes
Ma-AfrikaHotels, Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Dear 95eunicem, We are happy to learn that you enjoyed your stay at the Best Western Cape Suites Hotel. We value all our guests' comments as these assist us greatly in improving our products and services. Thank you for sharing your experience. We hope to welcome you back soon. Kind regards, Management More 

Roodepoort, South Africa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 15, 2015

The service is good. the rooms are very clean and big. They allowed me ro check in early without hassles. Staff is friendly and breakfast good. Can be a bit noisy from fellow patrons and staff at night. However I still managed to rest out well.

Was this review helpful? Yes 1
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed February 15, 2015 via mobile

If not, there are plenty of better options. Run down, noisy, marginal location and not particularly cheap. The breakfast is decent, but that's small praise indeed. Plenty of reasonably priced accomodations in Cape Town, this is nothing special unless you have to house a large group on a budget.

Was this review helpful? Yes 1
Ma-Afrika, Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Dear Tony E, Thank you for taking the time in writing this review. We value all our guests' comments as these assist us greatly in improving our products and services. We do apologize profusely once again that your experience at the Best Western Cape Suites Hotel did not exceed your expectations. We hope you will grant us the opportunity to... More 

Travelers are raving about these Cape Town Central hotels

Eastleigh, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

We stayed for 3 weeks got nothing other than good things to say everyone is so helpful, we had a lovely stay clean rooms free transport, we did have probs sometimes wifi but we went and used hotel computer as they provide 2 for all to use.

Was this review helpful? Yes 1
Ma-Afrika, Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Dear Lesley H, We are happy to learn that you enjoyed your stay at Best Western Cape Suites Hotel. We value all our guests' comments as these assist us greatly in improving our products and services. Thank you for sharing your experience. We hope to welcome you back soon. Kind regards, Management More 

Denver, Colorado
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed February 3, 2015

This place is a DUMP!!! All of this happened in the first 24 hours of our stay here. The phone line out of the hotel has been turned off. The WiFi is off most of the time (which the front desk when questioned later says that is not working for them either!) There are 2 homeless guys sleeping next to... More 

Was this review helpful? Yes 2
uk
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed February 3, 2015

We booked a 3 bedroom apt for 5 persons (parents and grown up kids) which proved ideal. The apt was spacious, one bedroom en suite( for the oldies), with a/c and beds changed every other day. Breakfast was superb; juices, fruit, cereals, yoghurt and full English (with freshly prepared eggs etc.) if desired. There were two pools with few loungers... More 

Was this review helpful? Yes 1
Ma-Afrika, Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Dear abercraverfc, We are happy to learn that you enjoyed your stay at the Best Western Cape Suites Hotel. We value all our guests' comments as these assist us greatly in improving our products and services. Thank you for sharing your experience. We hope to welcome you back soon. Kind regards, Management More 

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