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All 103 Cape Town Central hotels

BEST WESTERN Cape Suites Hotel

3.0 of 5 Hotel   |   Corner of De Villiers & Constitution | Zonnebloem, Cape Town Central 8002, South Africa
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Ranked #85 of 103 Hotels in Cape Town Central
A recent review
3 of 5 stars reviewed 1 week ago
Gert R
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128 reviews from our community

Traveler rating
    33
    41
    30
    13
    11
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32
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30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
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English first
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I really love this place. Great rooms with a small kitchen with hot plate microwave kettle and fridge. Unfortunately i was awaken monday morning by a noisy film crew making some kind of movie.... Not so nice when you want to sleep late. Breakfast is very nice and the have a nice pub and grub on the premises. The price... More

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BWCSH, Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Dear Gert R, Thank you for your feedback regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Amsterdam, The Netherlands
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 7, 2014

I have been staying at this hotel for almost 4 months and I have had many problems. First they have sent me to room 53, but it was not cleaned at all and it was a complete mess. After that they have sent me to room 40, which was ab very nice room. Super clean, nog bugs and a very... More

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BWCSH, Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Dear RachelBalk, Thank you for taking the time in writing this review. We value all of our guest’s comments highly as it is important for improving our services and product. We do apologize profusely once again that your experience at the BEST WESTERN Cape Suites Hotel did not exceed your expectations. We hope you will grant us the opportunity to... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 1, 2014

We have been pleased with our stay here. All staff were so helpful and polite. Our room was great, clean and beautiful. Breakfast is very nice with many choices from western to asian and local style. Will come back next time.

Was this review helpful? Yes
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Good day, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Fort Collins, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 28, 2014

I have only been here in this hotel for a week, and already I have had my computer stolen. This hotel is supposed to have security at the entrance to keep that from happening, however the security guards do not pay close attention, and no one watches the rooms. I am also aware of another resident who had an iPod... More

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BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Dear Ms. Shreeve, Thank you for bringing your complaints to our attention. As mentioned in my direct mail to yourself, your complaints are of great concern and will be addressed accordingly and I will revert back to you directly. Kind regards, Matt Antonelli General Manager More

Durban, South Africa
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed June 9, 2014

I have stayed here previously with my family and on this occassion on my own. It is still very clean and comfortable. I enjoyed the heated tiles on a cold winters morning that was a welcome touch. The breakfast was normal like any other English breakfast, but it was warm and tasty. As a courtesy, reception should inform guests that... More

Was this review helpful? Yes
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Good day, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Cape Town Central, South Africa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 28, 2014

Stayed here for five months as a student. Came across a lot of other students living there for a longer period, this resulted in sometimes loud noise late at night, but other than that it was fine to live in. The apartments really differ, you can have a 2-room apartment with a large living room, or 3-room apartment with smaller... More

Was this review helpful? Yes
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Good day, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Uk
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed April 21, 2014

We chose this accommodation really because we wanted to keep our rewards points and we wanted to be in the city but in hindsight it wasn`t the best choice. The location is in District 6 which is not the best location, even walking around in the day has an uncomfortable feel! Found the best way to get to the V... More

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BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Dear Retire09Uk, Thank you for completing the Tripadvisor survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More

Durban, South Africa
Contributor
18 reviews 18 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 15, 2014

We stayed at the Best Western for the first weekend in Feb for my brothers brith day weekend and for the JNB Met. My partner, brother and I shared a 2-bedroom apt on the first floor. Decor: a bit standard and not extremely modern. Nothing fancy but nothing negative about it either Room: the rooms we nicely sized. One room... More

Was this review helpful? Yes 1
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Thank you for completing the Tripadvisor survey regarding your recent stay at the BEST WESTERN Cape Suites Hotel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We look forward to welcoming you back again soon. Yours sincerely, Management... More

North Yorkshire
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 7, 2014

Stayed here for a week recently and found the hotel to have everything you would want. Contrary to some other reviews, I experienced consistently good service from all the staff I encountered. The hotel felt a little bit out of the centre of town, although as I relied on taxis a lot, I didn't quite get my bearings. The hotel... More

Was this review helpful? Yes
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

New York City, New York
Contributor
17 reviews 17 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 2, 2014

You get what you pay for. Although there were a few issues-non working air conditioning, shower head had an odd angle, etc. Pverall it was in the location that was good for us, and served the purposed of spending the night as we were out most of the day.

Was this review helpful? Yes
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

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Additional Information about BEST WESTERN Cape Suites Hotel

Address: Corner of De Villiers & Constitution | Zonnebloem, Cape Town Central 8002, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Cape Suites Hotel 3*
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Also Known As:
Best Western Cape Hotel Cape Town Central
Best Western Cape Town
Cape Town Best Western
BEST WESTERN Cape Suites Hotel Cape Town, South Africa

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