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All 120 Cape Town Central hotels

BEST WESTERN Cape Suites Hotel

3.0 of 5 Hotel   |   Corner of De Villiers & Constitution | Zonnebloem, Cape Town Central 8002, South Africa
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Ranked #85 of 120 hotels in Cape Town Central
A recent review
5 of 5 stars reviewed 5 days ago
Yogeshn Durban, South Africa
  • Reviews (121)
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121 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Durban, South Africa
Contributor
16 reviews 16 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Best Western for the first weekend in Feb for my brothers brith day weekend and for the JNB Met. My partner, brother and I shared a 2-bedroom apt on the first floor. Decor: a bit standard and not extremely modern. Nothing fancy but nothing negative about it either Room: the rooms we nicely sized. One room... More

Was this review helpful? Yes 1
North Yorkshire
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for a week recently and found the hotel to have everything you would want. Contrary to some other reviews, I experienced consistently good service from all the staff I encountered. The hotel felt a little bit out of the centre of town, although as I relied on taxis a lot, I didn't quite get my bearings. The hotel... More

Was this review helpful? Yes
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

New York City, New York
Contributor
15 reviews 15 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

You get what you pay for. Although there were a few issues-non working air conditioning, shower head had an odd angle, etc. Pverall it was in the location that was good for us, and served the purposed of spending the night as we were out most of the day.

Was this review helpful? Yes
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Cape Town Central, South Africa
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I stayed for a long time at the Best Western Cape Suites Hotel. First I was really satisfied, but after two weeks my opinion changed. The worst point for me was the staff, because they do not listen to you when you have recommandations, complaints or suggestions as you can see here at Tripadvisor too. (The negative reviews are ignored)... More

Was this review helpful? Yes
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

On behalf of our entire team, we would like to take this opportunity to apologize for not exceeding your expectations. At the BEST WESTERN Cape Suites Hotel we strive every day to provide a superior customer experience that's why we value our guest feedback so much. We will use the feedback you have given to us to implement improvements and... More

Cape Town Central, South Africa
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We are staying for 4 months in this Best Western Hotel. Therefore we have got a good insight into the internal procedures, which are not always the best and need to be improved. Cleanliness: The cleaning ladies do only the bare necessities. That is the reason why the rooms are not as clean as they should be. Little animals like... More

Was this review helpful? Yes 7
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

London, United Kingdom
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 6, 2014

We spent the second half of our SA trip as a base for visiting the cape. It was basic and clean. Good housekeeping service...whenever we returned it was spotless and all the rubbish removed. The only downsides were it being quite noisy at night and there was only air con in the living area and not the bedroom...this was a... More

Was this review helpful? Yes 1
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Thank you for letting us know about your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Lappeenranta
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 17, 2014

Good breakfast, good service, frendly staff. Free airport shuttle service; pls contact reception beforehand and book; they drive you also to city center, cable car station, Camps Bay beach or Waterfront if they have time (better to book in good time beforehand). Waterfront = harbour, shopping centers, restaurants, etc. Rooms: in acceptable condition, own small kichen (incl. e.g. coffee maker... More

Was this review helpful? Yes 1
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. We value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you... More

Bournemouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2014

An excellent hotel in every way possible, in the city bowl area, view of cable mountain, clean rooms and friendly staff, a free transport vehicle available and an excellent English style pub at the front of the building serving good food; I would recommend this hotel to any traveller to Cape town

Was this review helpful? Yes 1
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. We are so happy to hear that you enjoyed your stay at the BEST WESTERN Cape Suites Hotel. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind regards, Management & Staff More

London, United Kingdom
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed February 3, 2014

I am amazed at the reviews of this hotel after just spending three nights in this dirty, badly equipped, shoddy hotel. The hotel pictures certainly do NOT reflect the actual views or standard of the place. Our shower didn't even have a shower head! Every shower we had resulted in a flooded bathroom floor. The second day's room clean consisted... More

Was this review helpful? Yes 8
Eastleigh, United Kingdom
2 reviews
5 of 5 stars Reviewed January 26, 2014

This is not the first time we have stayed at cape suites hotel its near to all the sites you would love to visit and plenty of places to eat and drink yes it does get a bit noisey some nights but you do have a phone in your room so you can ring security also the place is very... More

Was this review helpful? Yes
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

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Additional Information about BEST WESTERN Cape Suites Hotel

Also Known As:
Best Western Cape Hotel
Best Western Cape Hotel Cape Town Central
Best Western Cape Town
Cape Town Best Western
BEST WESTERN Cape Suites Hotel Cape Town, South Africa
Address: Corner of De Villiers & Constitution | Zonnebloem, Cape Town Central 8002, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#58 Family Hotel in Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Cape Suites Hotel 3*
Official Description (provided by the hotel):
Nestled at the foot of Table Mountain, with views of the Cape Town city skyline and Table Bay, lies the BEST WESTERN Cape Suites Hotel, a village-style hotel with a total of 123 studio, one, two and three-bedroom suites. Guests will enjoy a home away from home environment in spacious accommodations, air-conditioned suites with fully equipped kitchens, all at three star standards. Our suites can accommodate several guests, providing twin beds in each bedroom and a double sleeper couch in the lounge. Ideally located, the hotel is a five-minute drive to the famous V & A Waterfront and a 15-minute drive to the beaches of Camps Bay and Clifton. The BEST WESTERN Cape Suites Hotel provides a sensible alternative in offering affordable accommodations for tour groups, business travelers, families and individuals who are looking for spacious accommodations with convenient amenities in Cape Town. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style
#58 Family Hotel in Cape Town Central
Hotel Class
Official Description (provided by the hotel)
Nestled at the foot of Table Mountain, with views of the Cape Town city skyline and Table Bay, lies the BEST WESTERN Cape Suites Hotel, a village-style hotel with a total of 123 studio, one, two and three-bedroom suites. Guests will enjoy a home away from home environment in spacious accommodations, air-conditioned suites with fully equipped kitchens, all at three star standards. Our suites can accommodate several guests, providing twin beds in each bedroom and a double sleeper couch in the lounge. Ideally located, the hotel is a five-minute drive to the famous V & A Waterfront and a 15-minute drive to the beaches of Camps Bay and Clifton. The BEST WESTERN Cape Suites Hotel provides a sensible alternative in offering affordable accommodations for tour groups, business travelers, families and individuals who are looking for spacious accommodations with convenient amenities in Cape Town. ... more   less 
Number of rooms
123

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