We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 101 Cape Town Central hotels

BEST WESTERN Cape Suites Hotel

3.0 of 5 Hotel   |   Corner of De Villiers & Constitution | Zonnebloem, Cape Town Central 8002, South Africa
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added BEST WESTERN Cape Suites Hotel to your Saves list
BEST WESTERN Cape Suites Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
60%
Ranked #81 of 101 hotels in Cape Town Central
A recent review
5 of 5 stars reviewed 1 week ago
michell H Singapore, Singapore
  • Reviews (126)
  • Photos (71)
  • Amenities
  • Room tips (25)
  • Location
  • More
Write a Review

126 people have reviewed this hotel

Traveler rating
    32
    42
    29
    12
    11
See reviews for
32
23
10
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been pleased with our stay here. All staff were so helpful and polite. Our room was great, clean and beautiful. Breakfast is very nice with many choices from western to asian and local style. Will come back next time.

Was this review helpful? Yes
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Good day, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Fort Collins, Colorado
1 review
1 of 5 stars Reviewed 1 week ago

I have only been here in this hotel for a week, and already I have had my computer stolen. This hotel is supposed to have security at the entrance to keep that from happening, however the security guards do not pay close attention, and no one watches the rooms. I am also aware of another resident who had an iPod... More

Was this review helpful? Yes
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Dear Ms. Shreeve, Thank you for bringing your complaints to our attention. As mentioned in my direct mail to yourself, your complaints are of great concern and will be addressed accordingly and I will revert back to you directly. Kind regards, Matt Antonelli General Manager More

Durban, South Africa
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

I have stayed here previously with my family and on this occassion on my own. It is still very clean and comfortable. I enjoyed the heated tiles on a cold winters morning that was a welcome touch. The breakfast was normal like any other English breakfast, but it was warm and tasty. As a courtesy, reception should inform guests that... More

Was this review helpful? Yes
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Good day, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Cape Town Central, South Africa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2014

Stayed here for five months as a student. Came across a lot of other students living there for a longer period, this resulted in sometimes loud noise late at night, but other than that it was fine to live in. The apartments really differ, you can have a 2-room apartment with a large living room, or 3-room apartment with smaller... More

Was this review helpful? Yes
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Good day, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Uk
Contributor
19 reviews 19 reviews
12 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed April 21, 2014

We chose this accommodation really because we wanted to keep our rewards points and we wanted to be in the city but in hindsight it wasn`t the best choice. The location is in District 6 which is not the best location, even walking around in the day has an uncomfortable feel! Found the best way to get to the V... More

Was this review helpful? Yes
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Dear Retire09Uk, Thank you for completing the Tripadvisor survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More

Durban, South Africa
Contributor
18 reviews 18 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 15, 2014

We stayed at the Best Western for the first weekend in Feb for my brothers brith day weekend and for the JNB Met. My partner, brother and I shared a 2-bedroom apt on the first floor. Decor: a bit standard and not extremely modern. Nothing fancy but nothing negative about it either Room: the rooms we nicely sized. One room... More

Was this review helpful? Yes 1
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Thank you for completing the Tripadvisor survey regarding your recent stay at the BEST WESTERN Cape Suites Hotel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We look forward to welcoming you back again soon. Yours sincerely, Management... More

North Yorkshire
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 7, 2014

Stayed here for a week recently and found the hotel to have everything you would want. Contrary to some other reviews, I experienced consistently good service from all the staff I encountered. The hotel felt a little bit out of the centre of town, although as I relied on taxis a lot, I didn't quite get my bearings. The hotel... More

Was this review helpful? Yes
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

New York City, New York
Contributor
17 reviews 17 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 2, 2014

You get what you pay for. Although there were a few issues-non working air conditioning, shower head had an odd angle, etc. Pverall it was in the location that was good for us, and served the purposed of spending the night as we were out most of the day.

Was this review helpful? Yes
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Cape Town Central, South Africa
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 31, 2014

I stayed for a long time at the Best Western Cape Suites Hotel. First I was really satisfied, but after two weeks my opinion changed. The worst point for me was the staff, because they do not listen to you when you have recommandations, complaints or suggestions as you can see here at Tripadvisor too. (The negative reviews are ignored)... More

Was this review helpful? Yes
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

On behalf of our entire team, we would like to take this opportunity to apologize for not exceeding your expectations. At the BEST WESTERN Cape Suites Hotel we strive every day to provide a superior customer experience that's why we value our guest feedback so much. We will use the feedback you have given to us to implement improvements and... More

Cape Town Central, South Africa
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 30, 2014

We are staying for 4 months in this Best Western Hotel. Therefore we have got a good insight into the internal procedures, which are not always the best and need to be improved. Cleanliness: The cleaning ladies do only the bare necessities. That is the reason why the rooms are not as clean as they should be. Little animals like... More

Was this review helpful? Yes 7
BWCSH, General Manager at BEST WESTERN Cape Suites Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

Owners: What's your side of the story?
If you own or manage BEST WESTERN Cape Suites Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Cape Suites Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Cape Suites Hotel

Address: Corner of De Villiers & Constitution | Zonnebloem, Cape Town Central 8002, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Cape Suites Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Travelocity, Cheap Tickets, Priceline, Booking.com, Agoda, Tingo, TripOnline SA, BookingOdigeoWL, Otel and Venere so you can book your BEST WESTERN Cape Suites Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Cape Hotel Cape Town Central
Best Western Cape Town
Cape Town Best Western
BEST WESTERN Cape Suites Hotel Cape Town, South Africa

71 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (37)
Viewed
Room/suite (16)
Viewed
View from room (4)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (9)
Viewed
View from room (1)
Viewed
Pool/beach area (8)
Viewed
Dining (2)
Viewed
Other (1)

Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Nestled at the foot of Table Mountain, with views of the Cape Town city skyline and Table Bay, lies the BEST WESTERN Cape Suites Hotel, a village-style hotel with a total of 123 studio, one, two and three-bedroom suites. Guests will enjoy a home away from home environment in spacious accommodations, air-conditioned suites with fully equipped kitchens, all at three star standards. Our suites can accommodate several guests, providing twin beds in each bedroom and a double sleeper couch in the lounge. Ideally located, the hotel is a five-minute drive to the famous V & A Waterfront and a 15-minute drive to the beaches of Camps Bay and Clifton. The BEST WESTERN Cape Suites Hotel provides a sensible alternative in offering affordable accommodations for tour groups, business travelers, families and individuals who are looking for spacious accommodations with convenient amenities in Cape Town. ... more   less 
Number of rooms
123

See which rooms travelers prefer