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All 101 Cape Town Central hotels

Garden Court de Waal

3.0 of 5 Hotel   |   Mill Street | Gardens, Cape Town Central 8001, South Africa (Formerly Holiday Inn)
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Garden Court de Waal
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75%
Ranked #66 of 101 hotels in Cape Town Central
A recent review
5 of 5 stars Reviewed May 24, 2014
Charmaine B Hermanus, South Africa
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105 people have reviewed this hotel

Traveler rating
    27
    50
    22
    3
    3
See reviews for
23
35
2
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Hermanus, South Africa
Top Contributor
111 reviews 111 reviews
40 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed May 24, 2014

Once again spend about two months here before they had to close for renovations - looking forward seeing the re-vamped hotel after September! Staff and manager very hands-on, making sure guests feel welcome and are comfortable. Nice walk through The Gardens are refreshing.

Was this review helpful? Yes 1
Richard K, General Manager at Garden Court de Waal, responded to this review

Dear Vlaued Guest Thank you for your recent review related to your stay at our hotel. We appreciate the positive feedback about your stay with us and looking forward to welcoming you back after our Refurbishment in September to our new look and feel. Kind regards Richard Keet More

North Wales, United Kingdom
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 25, 2014

We were a college group of 16 from Wales, UK. We were all on a project and went over to SA to volunteer. The college has had a good connection with this hotel since the project began 5 years ago, so this year, we returned. When we arrived at the hotel we had to sort out who was staying in... More

Was this review helpful? Yes 1
Richard K, General Manager at Garden Court de Waal, responded to this review

Dear Valued Client Thank you for for your review relating to your stay with us. We value your feedback and apologise for the the lapse in service with check in and the towels. We are pleaed to see that the group enjoyed the rest of the stay and look forward to welcoming you all back in the near future. Kind... More

Cape Town
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 28, 2014

This must be the best Garden Court in the tsogosun group. The service I recieve at this hotel is always outstanding. The breakfast and dinner is always very good and the location of the hotel is perfect.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 2
Richard K, General Manager at Garden Court de Waal, responded to this review

Dear Valued Client Thank you for the review relating to your stay at Garden Vourt De Waal. We appreciate the postive feedback about the hotel and staff and look forward to welcoming you back to our hotel after the refurbishment in September. Kind regards Richard Keet More

Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed March 24, 2014

I stay with the Booysen Family for the weekend and what a relaxing weekend it was. The service and staff were excellent and friendly, on Saturday they checking up on the rooms confirming if it's clean spotless and I could say yes thank you. In the dinning room was the staff always checking if everything is okay and clear our... More

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Richard K, General Manager at Garden Court de Waal, responded to this review

Dear Valued Guest Thank you for your recent review realting to your stay with us. We are pleased to see that we met all your expectations and looking forward to welcoming you back in September with our new look and feel. Kind regards Richard Keet More

Port Elizabeth, South Africa
Contributor
19 reviews 19 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 22, 2014

not what I expected. Later I heard that they will renovate the hotel and close for several months. This is really necessary. The tiny bath were made in the 1950s? I hate showers in the bath with a shower curtain. Breakfast was ok and the service good.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Richard K, General Manager at Garden Court de Waal, responded to this review

Dear Valued Client Thank you for your recent review relating to your stay with us. We have noted yours comments and we would like to welcome you back in September after the refurbishment to our new bathrooms and restuarant. Kind regards Richard Keet More

Knysna, South Africa
2 reviews
5 of 5 stars Reviewed March 20, 2014

The service on arrival was outstandingly good. Concierge was particularly helpful and obliging. The room was acceptable. We did not like having two double beds. One King or Queen size would have been better. de Waal is very convenient for business and pleasure. The best part of the visit was the helpfulness of reception staff. We really did not have... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Richard K, General Manager at Garden Court de Waal, responded to this review

Dear Valued Client Thank you for you review relating to your recent stay with us. Your positive feedback about the staff are highly appreciated and I know they will be overjoyed. We look forward to welcoming you back in September after the refurbishment. Kind regards Richard Keet More

Stockholm, Sweden
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 16, 2014

Stayed at Garden court De Waal for three nights and found the hotel to be what I expected it to be, nothing fancy and not in the center of town. the room had been used for a while and the bathroom looked a bit worn bit it was clean and had all the features you expect it to have. It... More

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Vanderbijlpark, South Africa
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed March 16, 2014

management and staff where there at all time to help food was of a high quality dinner was unbelievable all in all great value nice relaxed and must compliment the management on a well run hotel young and old visit the Garden court de Waal

Review collected in partnership with Tsogo Sun Hotels

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Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 14, 2014

I checked in on 13 March for a 5 day stay. Completely disorganised process. Room not ready, wasn't told of facilities and meal times. Housekeeping very slow, staff unfriendly. I will NEVER stay here again!

Was this review helpful? Yes 1
Alberton, South Africa
1 review
3 of 5 stars Reviewed March 13, 2014

Improve the room style. Bathrooms and some towels are no longer in good condition. I believe also that dinner and breakfast need to be reviewed. renovate the rooms. Hospitality is great it can be complimentary

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
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Additional Information about Garden Court de Waal

Address: Mill Street | Gardens, Cape Town Central 8001, South Africa (Formerly Holiday Inn)
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:3 star — Garden Court de Waal 3*
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Also Known As:
Garden Court De Waal Hotel Cape Town Central
Garden Court De Waal Cape Town, South Africa

22 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
We'll be back on the go by Spring! There are some things you just can't do on the go, like getting a facelift. At Garden Court de Waal we are closing our doors for a few short months from 1st April to 31st August 2014to work on our chic new look. By Spring you will have another great reason to visit this smart hotel. Our completely refurbished spacious bedrooms will welcome you with super comfortable furnishing and warm lighting features. You will be inspired to stay connected with our contemporary flat screen televisions, and you'll find inspiration when you work on our ultra modern writing desks. The new chrome bathroom fittings and vibrant ceramic tiles, in-room fridges, and super-cool air conditioners will ensure that your stay is rejuvenated. Garden Court de Waal will soon be welcoming you back for the big reveal, when we'll be asking, "How do we look?" This modern hotel, nestled on the slopes of Table Mountain offers comfort and excellent value for money. Conveniently situated with easy access to Cape Town's main tourist routes, this homely accommodation offering is also a mere 2 km from the city centre, offering travelers handy access to Cape Town's main attractions. With good facilities, including Internet access, this pleasant hotel offers everything needed for business and leisure travel. ... more   less 
Number of rooms
136

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