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All 103 Cape Town Central hotels

De Waal Cape Town

3.0 of 5 Hotel   |   Mill Street | Gardens, Cape Town Central 8001, South Africa (Formerly Garden Court de Waal)
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Ranked #68 of 103 Hotels in Cape Town Central
A recent review
3 of 5 stars reviewed yesterday
Ian D Johannesburg, South Africa
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107 reviews from our community

Traveler rating
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    23
    3
    3
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24
35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg, South Africa
2 reviews
3 of 5 stars Reviewed yesterday NEW

This hotel has just re-opened after a full refurbishment. The standard of the rooms is excellent and a big improvement. Also the restaurant is a big improvement. The buffet breakfast is of a high standard. You have to make allowances as the staff are still learning the ropes but are all friendly. The move away from a buffet for dinner... More

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Pretoria, South Africa
Contributor
12 reviews 12 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is close to the De Waal Road and adjacent to a shopping cent re. It has wonderful view of Table Mountains. Easy access to the city center. Ample and secure parking available. Great breakfast.

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Hermanus, South Africa
Top Contributor
120 reviews 120 reviews
44 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed May 24, 2014

Once again spend about two months here before they had to close for renovations - looking forward seeing the re-vamped hotel after September! Staff and manager very hands-on, making sure guests feel welcome and are comfortable. Nice walk through The Gardens are refreshing.

Was this review helpful? Yes 1
Richard K, General Manager at De Waal Cape Town, responded to this review

Dear Vlaued Guest Thank you for your recent review related to your stay at our hotel. We appreciate the positive feedback about your stay with us and looking forward to welcoming you back after our Refurbishment in September to our new look and feel. Kind regards Richard Keet More

North Wales, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 25, 2014

We were a college group of 16 from Wales, UK. We were all on a project and went over to SA to volunteer. The college has had a good connection with this hotel since the project began 5 years ago, so this year, we returned. When we arrived at the hotel we had to sort out who was staying in... More

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Richard K, General Manager at De Waal Cape Town, responded to this review

Dear Valued Client Thank you for for your review relating to your stay with us. We value your feedback and apologise for the the lapse in service with check in and the towels. We are pleaed to see that the group enjoyed the rest of the stay and look forward to welcoming you all back in the near future. Kind... More

Cape Town
Contributor
17 reviews 17 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 28, 2014

This must be the best Garden Court in the tsogosun group. The service I recieve at this hotel is always outstanding. The breakfast and dinner is always very good and the location of the hotel is perfect.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 2
Richard K, General Manager at De Waal Cape Town, responded to this review

Dear Valued Client Thank you for the review relating to your stay at Garden Vourt De Waal. We appreciate the postive feedback about the hotel and staff and look forward to welcoming you back to our hotel after the refurbishment in September. Kind regards Richard Keet More

Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed March 24, 2014

I stay with the Booysen Family for the weekend and what a relaxing weekend it was. The service and staff were excellent and friendly, on Saturday they checking up on the rooms confirming if it's clean spotless and I could say yes thank you. In the dinning room was the staff always checking if everything is okay and clear our... More

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Richard K, General Manager at De Waal Cape Town, responded to this review

Dear Valued Guest Thank you for your recent review realting to your stay with us. We are pleased to see that we met all your expectations and looking forward to welcoming you back in September with our new look and feel. Kind regards Richard Keet More

Port Elizabeth, South Africa
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 22, 2014

not what I expected. Later I heard that they will renovate the hotel and close for several months. This is really necessary. The tiny bath were made in the 1950s? I hate showers in the bath with a shower curtain. Breakfast was ok and the service good.

Review collected in partnership with Tsogo Sun Hotels

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Richard K, General Manager at De Waal Cape Town, responded to this review

Dear Valued Client Thank you for your recent review relating to your stay with us. We have noted yours comments and we would like to welcome you back in September after the refurbishment to our new bathrooms and restuarant. Kind regards Richard Keet More

Knysna, South Africa
2 reviews
5 of 5 stars Reviewed March 20, 2014

The service on arrival was outstandingly good. Concierge was particularly helpful and obliging. The room was acceptable. We did not like having two double beds. One King or Queen size would have been better. de Waal is very convenient for business and pleasure. The best part of the visit was the helpfulness of reception staff. We really did not have... More

Review collected in partnership with Tsogo Sun Hotels

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Richard K, General Manager at De Waal Cape Town, responded to this review

Dear Valued Client Thank you for you review relating to your recent stay with us. Your positive feedback about the staff are highly appreciated and I know they will be overjoyed. We look forward to welcoming you back in September after the refurbishment. Kind regards Richard Keet More

Stockholm, Sweden
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 16, 2014

Stayed at Garden court De Waal for three nights and found the hotel to be what I expected it to be, nothing fancy and not in the center of town. the room had been used for a while and the bathroom looked a bit worn bit it was clean and had all the features you expect it to have. It... More

Was this review helpful? Yes 1
Vanderbijlpark, South Africa
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed March 16, 2014

management and staff where there at all time to help food was of a high quality dinner was unbelievable all in all great value nice relaxed and must compliment the management on a well run hotel young and old visit the Garden court de Waal

Review collected in partnership with Tsogo Sun Hotels

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Additional Information about De Waal Cape Town

Address: Mill Street | Gardens, Cape Town Central 8001, South Africa (Formerly Garden Court de Waal)
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:3 star — De Waal Cape Town 3*
Number of rooms: 136
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Also Known As:
Garden Court De Waal Hotel Cape Town Central
De Waal Cape Town South Africa

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