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Queen Victoria Hotel

5.0 of 5 Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
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Queen Victoria Hotel
Queen Victoria Hotel
Queen Victoria Hotel
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380 reviews from our community

Traveler rating
    305
    59
    9
    2
    5
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38
223
10
41
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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    (88)
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There are newer reviews for Queen Victoria Hotel
See the most recent reviews
Singapore
Top Contributor
80 reviews 80 reviews
17 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed May 23, 2014

It is certainly one of the sleek, modern and luxury hotel I had stayed. Good for business stay and couples seeking romantic feel. - Location: Cross a road and you are at the waterfront. Great! - Room: Do note that this hotel does not have a good view of the harbour. Though we stayed at ground floor, it was very... More

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day Johnstanno, Thank you for taking the time to review us. My team and I are pleased to hear you enjoyed your stay with us and are all overjoyed at your incredible review of our property, especially given that you are a very well-traveled person; we are truly humbled. I hope to welcome you back again very soon and... More

New York City, New York
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed May 23, 2014

This hotel is in a prime location (steps away from the waterfront) with an attentive front desk staff, quick wifi, delicious breakfast, gorgeous design and excellent room service. I docked one point off of the review because I didn't find the wait staff in the restaurant to be very attentive or quick at breakfast or during evening cocktail service.

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day KBreitman, Thank you for your review on recent stay at Queen Victoria Hotel. I am glad to read that you enjoyed your stay with us. Thank you for your feedback regarding your breakfast service as this allows me to monitor our service levels. We hope to welcome you back again very soon and on your next visit please... More

long island ny
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 17, 2014

Modern design boutique hotel near waterfront, The real wow is the restaurant where the young chef turns out the most creative. --and clearly very labor intensive dishes. If you don't stay there (and the breakfast buffet is the best we've ever seen)--then go there for dinner,

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day theperipatist, My team and I are pleased to hear you enjoyed your stay with us and are all overjoyed at your incredible review of our property. Chef Sam and her young dynamic team do an amazing job and creating some of Cape Towns best dishes. We would love to see your review on Dash's Trip advisor page. We... More

Perth, Australia
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 15, 2014 via mobile

Great location - central to local attractions etc. Excellent accommodation. Food (esp. dinner was 'to die for'. Innovative, and tasteful. Service was great. If u want to stay in Capetown this is the place to stay.

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day roXxy105, Thank you for your fantastic review. We are pleased to hear that you enjoyed your stay with us and that your dining experience blew you away. We would love to see your review on Dash Restaurant and Bar on their Trip Advisor page. I hope to welcome you back again very soon to spend some more time... More

Senior Contributor
38 reviews 38 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 14, 2014

For us this was all about location - we were only in cape town a few days and were keen to be able to walk about in the evening without worry of straying into teh wrong area. We spent two nights here and loved it - the location was so handy for the waterfront, for the open top bus tour... More

Was this review helpful? Yes 2
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day Haeadie, Thank you for taking the time to write a review on your recent stay. I am pleased to read that you enjoyed your time with us. Our sister properties do offer great breakfast selections aswell and I'm glad you got to enjoyed these. I hope to welcome you back on that next visit to South Africa. Kind... More

Johannesburg
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 13, 2014

My husband and I spent two glorious nights at the Queen Victoria Hotel right in the heart of the V & A Waterfront in Cape Town. It is a quiet beautiful hotel with special personalized touches. The staff was exemplary in efficiency and friendliness. The rooms are spacious with beautiful bathrooms with a tub and separate huge shower as well... More

Was this review helpful? Yes 1
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day KrissJohannesburg, Thank you for your lovely feedback on the Queen Victoria Hotel, its staff and facilities. I am glad you enjoyed your stay with us and we certainly hope to see you again soon. Best regards, Mike Vroom More

Johannesburg, South Africa
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 2, 2014

We stayed 3 nights. The room was very good, with mountain views, but very noisy because of construction. We asked to be changed, and they gave us a smaller room with waterfront view, unfortunately also noisy. That's the main aspect that really needs improvement. The location could not be better: just at the water front! The food is amazing. The... More

Was this review helpful? Yes 2
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good afternoon JaoJao, Thank you for your lovely feedback on your stay with us. I am glad to read that you enjoyed our great breakfast selection and amazing dishes our great team of chefs create. Thank you for comments regarding the construction noise in the Waterfront area as this allows us to monitor and advise the Waterfront of noise generated... More

Guernsey, United Kingdom
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 26, 2014

A recently renovated building in a modern style. Marble, dark wood and straight lines except for the spiral staircase in the atrium. Our room was large, very comfortable and quiet, with a view of table mountain. I'd say this hotel is more a boutique hotel, with not too many rooms. Hence, personal. We ate in the restaurant and were blown... More

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day GreatPapaBear, Thank you for your great feedback and complimentary words, I am glad to read that you enjoyed your stay with us and were able to experience the great food that Chef Sam and her team create. We hope to see back soon. Best regards, Mike Vroom More

Kingwood, Texas
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 20, 2014

We stayed at the Queen Victoria for three nights. And despite other reviewers complaints, I think some people are just hypercritical and cranky, this was a wonderful hotel. The staff members were friendly, welcoming and attentive. Our room was very nice with a view of Table Mountain. It is a short walk from the hotel to the V&A Waterfront. The... More

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day semsensei, Thank you for your kind words on our lovely hotel and staff. My team and I are glad to read that you enjoyed your stay with us and were able to also experience all that Cape Town has to offer. We hope to see you again soon. Best regards, Mike Vroom More

New York City, New York
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 20, 2014

Very nicely appointed, well done hotel. The pool area was great. Great quiet location in the bustling V&A area. Service was slow and uninspired for the restaurant and the concierge services. Regularly took 10+ minutes to get coffee in the AM, and the front desk staff was frequently slow and ineffective at helping with reservations, calling taxis, etc. They should... More

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day juco0501, Thank you for your feedback and taking the time to post your constructive review. Your review has been given absolute priority in terms of remedial action. I am glad that you enjoyed the great pool area at Dock House and we hope to welcome you back to the Queen Victoria Hotel in the near future. Best regards,... More

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Additional Information about Queen Victoria Hotel

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Queen Victoria Hotel 5*
Number of rooms: 35
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Also Known As:
Queen Victoria Hotel Cape Town, South Africa

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