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Queen Victoria Hotel

Travelers' Choice award winner
Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
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1 room 1 guest
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Queen Victoria Hotel
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473 Reviews from our TripAdvisor Community

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Traveler rating
    378
    76
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    4
    6
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48
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
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  • All months
    (473)
  • Mar-May only
    (109)
  • Jun-Aug only
    (133)
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    (117)
  • Dec-Feb only
    (114)
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1 review
1 of 5 stars Reviewed yesterday NEW

Partner and I, decided to go for a couples package, consisting of various treatments. Instructions were not set out clearly from the beginning and we ended up feeling dis-coordinated. Secondly the level of general etiquette was poor, employees not knocking before entering certain rooms, resulting in a breach of privacy with partner.

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Edinburgh, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

We enjoyed a great stay here at the start of our honeymoon for four nights. The hotel staff, particularly those on the front desk and door, were very friendly and always on hand to make restaurant reservations and recommend places to go, they also made the start of our honeymoon get off to a great start when they upgraded us... More 

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North Wales, Pennsylvania
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

The accommodations were absolutely luxurious, the evening piano by the bar was classy, and the restaurant dining was delicious. The staff was so courteous and provided a lovely breakfast along with a wonderful anniversary surprise for me and my husband. Convenient to everything you would want to see on the waterfront.

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washington dc
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Been staying here over a year on a monthly basis. Could stay anywhere, wouldn't stay anywhere else. Rooms are large. Bathrooms super generous. Hotel staff is super professional. Restaurant great for bkfst and lunch. Great bar. Location cannot be beat. Right at waterfront and easy to get anywhere in CPT in any direction from there. Great value!!

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London, United Kingdom
Level Contributor
95 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

An excellent five star hotel conveniently located by Cape Town Waterfront. Rooms are large and have full functionality. Restaurant for dinner is rated one of the best in Cape Town but there are many other nearby Breakfast excellent. Staff were friendly and helpful

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Toronto, Canada
Level Contributor
64 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located in the heart of the V&A Waterfront. A few sets of stairs bring you down to the main shopping/dining area of the Waterfront. The rooms are spotless, the bed very comfortable, and the staff are very accomodating and friendly. We enjoyed the daily breakfast, which consisted of a large selection of "continental" breakfast items. Additionally, you... More 

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear breaster, It gives the whole team great pride to read your recent review. We pride ourselves on going that extra mile for all our guests and I am very glad to read that we were able to exceed your expectations. We look forward to welcoming you back again soon to spend some more time with us, so on your... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Best location this one and the table bay hotel . Queen Victoria you will find yourself in the center of the waterfront and there is a shortcut it will take to the waterfront immediately . Great room comfortable bed great breakfast everything was amazing.

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Ahmad A, Thank you for your wonderful review on Tripadvisor. We appreciate you taking the time to let us know about your stay. We are happy to hear you had a wonderful time with us. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let... More 

New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Let me start off by saying that it is not often that i review hotels, that is because i travel a lot and stay in many hotels a year all of them for business and find it hard to review them against one another. However i feel that through all my years of travelling and staying in hotels, i have... More 

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear sneaky-sleeper, Thank you for your lovely and detailed review for future travellers. I am really happy that you got to enjoy all that the Queen Victoria Hotel and our staff have to offer. Andrew is a great asset to our team and he sends his warm wishes. We look forward to welcoming you back again soon to create another... More 

Rotorua
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Queen Victoria Hotel for 4 nights the end of July and couldn't have asked for better. The location is ideal so close to the V & A waterfront, the room was spacious and comfortable, the breakfasts were great and we had a superb dinner at the restaurant both the quality of the food and the service.... More 

Was this review helpful? Yes 1
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Ruth G, Thank you for taking the time to write such a detailed review of your fantatsic stay for future travellers. We are delighted to read that you had a wonderful stay at the Queen Victoria Hotel and that we met every one of your expectations. In a world where luxury has become a crucial requirement to the distinguished... More 

Teaneck, New Jersey
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The property was centrally located to the waterfront. The concierge was SUPER excellent - we had a bad experience in a restaurant and left without eating. He made sure that there was a menu available for us and we were served promptly. He also did the same the night we arrived although the kitchen was about to close. A dinner... More 

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Eileen E, Thank you for taking the time to write such a wonderful review of your recent stay with us at the Queen Victoria Hotel. Our staff take a huge amount of pride in ensuring that each guest has a memorable stay with us and this just reitirates that. Andrew sends his best regards. We look forward to welcoming... More 

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