We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 101 Cape Town Central hotels

Queen Victoria Hotel

5.0 of 5 Hotel   |   Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Hotel amenities
Save Saved
You added Queen Victoria Hotel to your Saves list
Queen Victoria Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
96%
Ranked #19 of 101 hotels in Cape Town Central
A recent review
5 of 5 stars reviewed 4 days ago
rivertiger1974 Rock Hill, South Carolina
  • Overview
  • Reviews (308)
  • Photos (138)
  • Amenities
  • Q&A
  • Room tips (74)
  • Location
  • More
Write a Review

308 people have reviewed this hotel

Traveler rating
    248
    49
    7
    1
    3
See reviews for
32
177
7
34
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Rock Hill, South Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

QV Hotel was very nice. Very convenient to Waterfront area. Hotel staff was very friendly and helpful--met any requests in a timely, friendly manner. Quaint, safe area to stay. Would definitely stay there again. WiFi was frustrating as any time I was off of it for even a short time, it would disconnect and would need to reenter the password... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day rivertiger1974, Im glad to read that you enjoyed your recent visit to the QV amd will be returning. Thank you for your feedback regarding the WiFi, I shall certainly look into this. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com know... More

Blythewood, South Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Perfect location. Very helpful staff. We ate breakfast there only and thought the food and service were excellent. It was me and my 14 year old son and although it is geared for adults, everyone treated my son well. We would definitely stay there again. Secluded enough so there is very little noise but a very short walk to all... More

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day Frances M, Thank you for your very complimentary feedback on the staff and facilities at the Queen Victoria Hotel. I am glad to read that you and your son enjoyed your stay with us. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let... More

Madrid, Spain
1 review
1 of 5 stars Reviewed 5 days ago NEW

i asked for a room with just views because was my 20 aniversary, and a room with 2 beds. They gave us the room in the floor, so we need to had the cover windows always close and just one doble bed. We asked for a better room and they did nothing for us. never told us if they was... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day aggcc, It saddens me to read that you didnt enjoy your recent stay with us at The Queen Victoria Hotel. We constantly strive to accommodate all guest requests with regards to the wonderful views and rooms that we have. Unfortuntely this is not always possible. I do hope to see you again at the Queen Victoria Hotel, so... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

If you want a quiet boutique hotel in Cape Town then this is the place to stay. Excellent food for breakfast and room service. Only a few minutes walk into the Waterfront for shopping, great restaurants and even a cinema. Great location if you are driving in Cape Town.

Review collected in partnership with this hotel

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day AndrewH64, Thank you for your review on your recent stay with us. Glad you enjoyed our breakfasts. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com know as we would love to make you feel even more at home with us. Kind... More

Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 3 nights at Queen Victoria. Specifically, we wanted a very nice boutique hotel in a wonderful location. We got both. The hotel is understated in its elegance, simple yet tasteful. Check in was good and friendly. We got a corner room, which was wonderful. Light pouring in from 2 sides, small balcony. Tasteful room. About 35-40 sqm. Nice... More

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day PUO, Thank you for taking the time to write a review on your recent stay with us. I am glad to read that your enjoyed your stay with us and were able to enjoy all that the Queen Victoria Hotel has to offer. Thank you for advising us on the "little bugs" we certainly will look into these... More

Fareham, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for three nights during July 2014 at the end of our South African experience. We found the location excellent, within easy walking distance of the Victoria and Alfred Waterfront (lots of shops, hotels, museums and restaurants). Our luxuriously spacious, first floor room did not really have a view although it was facing the waterfront, we may have... More

Was this review helpful? Yes 1
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day AnnetteW W, Thank you for your complimentary feedback on your recent stay at the Queen Victoria Hotel. I am glad that you enjoyed your time with us. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com know as we would love to... More

Chapel Hill, North Carolina
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Our four-night stay at the Queen Victoria was a real treat for our time in Cape Town. From the moment we checked in, we felt welcomed and were impressed by what we found inside. The location is in a complex of old buildings that once were part of the seaport/wharf activities, but now house not only the QV, but also... More

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day annesass, Thank your for your great review and complimentary feedback from your recent stay with us. I am glad to read that your enjoyed your stay with us. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com know as we would love... More

Huron, Ohio, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This trip to Cape Town was a once in a lifetime trip for my husband and I. We booked this hotel out of the many we looked at due to the many excellent reviews on Tripadvisor. Much smaller than expected but that was fine, giving it a boutique hotel feel. Our check in was very attentive with Janus and even... More

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day Barb V, Thank you for taking the time to write your review on your recent stay with us. I am glad to read that you enjoyed Dash Restaurant and the other elements of the Queen VIctoria Hotel. I am sincerely sorry that we did not provide the excellent hospitality experience we have become so well known for. Your... More

Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel... Almost boutique style. Very attentive staff, from management through to cleaning staff. Worth every penny of our stay. Lovely little touches that make the difference... Everything from the strawberry water on tap in the foyer, the tasty little treats in your room every night the big friendly welcome and smile on the front door all go to make... More

Was this review helpful? Yes 1
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day Mountinmad, My team and I are glad to read that we are rated "The Place to stay in Cape Town" by you. It was our pleasure to have you staying with us. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com know... More

Hong Kong, China
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We absolutely loved our 3 night stay here (partly because we got upgraded to the Presidential Suite) but more so because of the very attentive nature of the staff and the little details. From the strawberry/citrus/cucumber water in the foyer to the lovely little dessert treats on our bed each night to the wonderful breakfasts we had each morning at... More

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day LottieYeow, Thank you for taking the time to write such a great review on your time at the Queen Victoria Hotel. It was our pleasure to look after you on your honeymoon and make your stay in Cape Town a memorable one. I am certainly glad that you got to experience the wonders that Chef Sam and her... More

Owners: What's your side of the story?
If you own or manage Queen Victoria Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Queen Victoria Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Queen Victoria Hotel

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Queen Victoria Hotel 5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Orbitz, Booking.com, Tingo, Agoda, TripOnline SA, Otel, Priceline, BookingOdigeoWL, Cheap Tickets, Venere and Jetsetter so you can book your Queen Victoria Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Queen Victoria Hotel Cape Town, South Africa

138 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (113)
Viewed
Room/suite (29)
Viewed
Hotel & grounds (20)
Viewed
Pool/beach area (2)
Viewed
Dining (14)
Viewed
View from room (4)
Viewed
Bathroom (10)
Viewed
Other (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (6)
Viewed
Bathroom (3)
Viewed
Dining (10)
Viewed
Other (5)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Spa Hotel in Cape Town Central #6 Business Hotel in Cape Town Central #17 Romantic Hotel in Cape Town Central #19 Luxury Hotel in Cape Town Central #27 Family Hotel in Cape Town Central
Hotel Class
Official Description (provided by the hotel)
The Queen Victoria Hotel is the newest addition to Newmark Hotel’s portfolio, which offers a myriad of ideally located upmarket hotels, other accommodation options and restaurants. What sets this unique five-star boutique hotel apart is the attention to detail given by the creative team responsible for its development, who achieved this through their unwavering passion for awe-inspiring design.From the creative brief of ‘where classic elegance meets contemporary design’, every effort has been made to ensure that the 35-room Queen Victoria Hotel is a haven of calm, luxury and understated opulence amongst the hustle and bustle of Cape Town’s popular V&A Waterfront.The interiors create an ambience of peaceful elegance, through the use of greys and taupes, marble-clad walls, crystal chandeliers, white marble and wooden parquet flooring, not to mention the triple-volume foyer with its dramatic white spiral staircase, glass lift and crystal chandeliers. The signature shade of deep purple has been employed to add a touch of regal eccentricity as an ode to the historic figure after whom the hotel is named.From the food and beverage offering at the hotel’s restaurant and bar, Dash, to the interior aesthetic, the Queen Victoria Hotel embodies a sense of international flair fused with local flavour. The menu at Dash is structured around classic French cuisine, with all ingredients sourced locally and seasonally, while ninety per cent of the interior pieces were sourced from local design geniuses.With a management team and staff dedicated to making every guest feel like royalty, a stay at the Queen Victoria Hotel will certainly exceed your expectation of what five-star luxury should be like. ... more   less 
Number of rooms
35

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer