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All 103 Cape Town Central hotels

Queen Victoria Hotel

5.0 of 5 Hotel   |   Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
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Ranked #19 of 103 Hotels in Cape Town Central
A recent review
5 of 5 stars reviewed yesterday
Elaine G Pittsburgh, Pennsylvania
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353 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Recently began our South African tour by staying at the Queen Victoria Hotel. The accommodations were excellent with a nice sized room and huge bathroom with Jacuzzi tub and separate shower. The staff was superb and treated us as though we were royalty with turn-down service each evening, including as desert that was just the right size. The hotel made... More

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Guernsey, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Having enjoyed our stay at the hotel earlier in the year, we were looking forward to our return visit. Were we disappointed? In no way. It seemed the hotel had grown even further in its customer service ideas. For example, asking what time we'd prefer to have our room cleaned, and what time we'd like the turn-down service in the... More

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Sydney, Australia
Top Contributor
52 reviews 52 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were originally booked into the V&A waterfront hotel, but upon arrival were pleasantly surprised with an upgrade to the Queen Victoria. We loved this boutique hotel, our room was fantastic. The bathroom was lovely, enhanced even more with beautiful toiletries. The staff were fantastic, friendly and helpful. We loved chatting with them during our 3 night stay. Food was... More

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Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We just stayed for 4 days. The decor was lovely and impeccably clean. The staff was gracious, friendly and helpful. Breakfast had plentiful with many choices, all good. A perfect location to enjoy a few days in glorious Cape Town.

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Nancy F, Its always heart warming to read such a wonderful review. It was our pleasure looking after you and making your time in Cape Town a memorable one. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com know so that we can... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very helpful intelligent staff, perfect location near the waterfront but away from the bustle. Good sized bedroom, huge bathroom. Small and quiet, excellent email connectivity. Very safe and secure. Watchful doorman.

Review collected in partnership with this hotel

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear John C, Thank you for your very complimentary feedback on the hotel and our staff. I am glad that you enjoyed your time with us. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com know so that we can make your next Queen... More

Brisbane, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for 5 nights for our honeymoon recently. The staff welcomed us personally and we had a bed covered in rose petals and enjoyed complimentary champagne on arrival. The breakfast is superb and all staff super attentive and incredibly friendly. The premier room is huge, and the bathroom in here is the size of a small room. Location... More

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Marko2014reviews, I am very proud to read that you rated us the " Ultimate hotel experience in Cape Town" and more importantly that we were able to make your honeymoon that much more special. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com... More

Washington, District of Columbia, District of Columbia, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

My wife an I stayed for four nights at the Queen Victoria Hotel in September 2014 and had a very nice experience. The room was well appointed and the service was perfect. Everyone was very friendly and helpful. The location of the hotel, next to but removed from the bustle of the waterfront, is very convenient but quiet. We walked... More

Review collected in partnership with this hotel

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Cris F, Thank you for your wonderful review. I am glad that you enjoyed your recent stay with us as well as the great hop-on-hop-off bus. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com know so that we can make your next... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

An excellent hotel in all respects! We had initially booked into the Victoria and Alfred but with a change in stay duration (5 nights) they moved us to the Queen Vic. A great modern hotel. Reception staff were very obliging with excellent service, our room was quite large and very well furnished to a high standard. Breakfasts to die for... More

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Phillip G, To hear that you had a wonderful stay and that we met every one of your expectations, and more, brings me so much joy. Our employees are dedicated to our guests and this is apparent in their personalised and attentive service. At the Queen Victoria Hotel, each and every one of our employees share in a common... More

Lancs
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Boutique hotel close to waterfront. Great rooms and service. Breakfast lovely - lots of choice. Friendly staff. Would recommend. Although 5 mins walk to waterfront, hotel was very quiet. We stayed in 1109 on ground floor and was a great room with good views.

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear RLBLancs, Thank you for taking the time to write a lovely review. I am glad that you enjoyed your recent stay with us and all that the Waterfront and Queen Victoria have to offer. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com... More

Conway, SC
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Queen Victoria Hotel last week for the last 4 nights of our vacation to South Africa. The hotel is well located, just steps from the V&A Waterfront, but just a bit away to be quiet. The hotel itself is beautiful, the rooms are spacious and beautifully appointed. The staff could not be more attentive. The breakfast buffet... More

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day travellady1222, Thank you for taking the time to write such a detailed review for future travellers. We are thrilled to hear that you received the very best service during your stay with us and it was our pleasure looking after you. Janus sends his best. We look forward to welcoming you back again soon to spend some more... More

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Additional Information about Queen Victoria Hotel

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Queen Victoria Hotel 5*
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Also Known As:
Queen Victoria Hotel Cape Town, South Africa

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