We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Queen Victoria Hotel

Travelers' Choice award winner
Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Queen Victoria Hotel
View Map
Add Photo Write a Review

475 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    380
    76
    9
    4
    6
See reviews for
48
287
13
48
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (475)
  • Mar-May only
    (109)
  • Jun-Aug only
    (135)
  • Sep-Nov only
    (117)
  • Dec-Feb only
    (114)
All months
Noosa, Australia
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed today NEW

What can you say that has not already been said. Lovely boutique hotel that treats you like a long standing guest. Dash restaurant is as good as any around, though we did think that chef tried too hard on occasions with a bit too much on the plate. Having said that ,some of his dishes were excellent, for example the... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 3 days ago NEW

Partner and I, decided to go for a couples package, consisting of various treatments. Instructions were not set out clearly from the beginning and we ended up feeling dis-coordinated. Secondly the level of general etiquette was poor, employees not knocking before entering certain rooms, resulting in a breach of privacy with partner.

Was this review helpful? Yes
Edinburgh, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We enjoyed a great stay here at the start of our honeymoon for four nights. The hotel staff, particularly those on the front desk and door, were very friendly and always on hand to make restaurant reservations and recommend places to go, they also made the start of our honeymoon get off to a great start when they upgraded us... More 

Was this review helpful? Yes
North Wales, Pennsylvania
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

The accommodations were absolutely luxurious, the evening piano by the bar was classy, and the restaurant dining was delicious. The staff was so courteous and provided a lovely breakfast along with a wonderful anniversary surprise for me and my husband. Convenient to everything you would want to see on the waterfront.

Was this review helpful? Yes
washington dc
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Been staying here over a year on a monthly basis. Could stay anywhere, wouldn't stay anywhere else. Rooms are large. Bathrooms super generous. Hotel staff is super professional. Restaurant great for bkfst and lunch. Great bar. Location cannot be beat. Right at waterfront and easy to get anywhere in CPT in any direction from there. Great value!!

Was this review helpful? Yes
London, United Kingdom
Level Contributor
95 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago

An excellent five star hotel conveniently located by Cape Town Waterfront. Rooms are large and have full functionality. Restaurant for dinner is rated one of the best in Cape Town but there are many other nearby Breakfast excellent. Staff were friendly and helpful

Was this review helpful? Yes
Toronto, Canada
Level Contributor
64 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located in the heart of the V&A Waterfront. A few sets of stairs bring you down to the main shopping/dining area of the Waterfront. The rooms are spotless, the bed very comfortable, and the staff are very accomodating and friendly. We enjoyed the daily breakfast, which consisted of a large selection of "continental" breakfast items. Additionally, you... More 

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear breaster, It gives the whole team great pride to read your recent review. We pride ourselves on going that extra mile for all our guests and I am very glad to read that we were able to exceed your expectations. We look forward to welcoming you back again soon to spend some more time with us, so on your... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Best location this one and the table bay hotel . Queen Victoria you will find yourself in the center of the waterfront and there is a shortcut it will take to the waterfront immediately . Great room comfortable bed great breakfast everything was amazing.

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Ahmad A, Thank you for your wonderful review on Tripadvisor. We appreciate you taking the time to let us know about your stay. We are happy to hear you had a wonderful time with us. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let... More 

New York City, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Let me start off by saying that it is not often that i review hotels, that is because i travel a lot and stay in many hotels a year all of them for business and find it hard to review them against one another. However i feel that through all my years of travelling and staying in hotels, i have... More 

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear sneaky-sleeper, Thank you for your lovely and detailed review for future travellers. I am really happy that you got to enjoy all that the Queen Victoria Hotel and our staff have to offer. Andrew is a great asset to our team and he sends his warm wishes. We look forward to welcoming you back again soon to create another... More 

Questions? Get answers from hotel staff and past guests. Ask a question

179 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (153)
Viewed
Room/suite (48)
Viewed
Hotel & grounds (27)
Viewed
Pool/beach area (2)
Viewed
Bathroom (22)
Viewed
Dining (16)
Viewed
View from room (5)
Viewed
Other (33)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (6)
Viewed
Bathroom (3)
Viewed
Dining (10)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Cape Town Central hotels
0.3 mi away
Victoria & Alfred Hotel
Victoria & Alfred Hotel
#29 of 106 in Cape Town Central
4.5 of 5 stars 1,019 reviews
0.2 mi away
Cape Grace
Cape Grace
#8 of 106 in Cape Town Central
5.0 of 5 stars 1,336 reviews
0.6 mi away
The Table Bay Hotel
The Table Bay Hotel
#23 of 106 in Cape Town Central
4.5 of 5 stars 1,123 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
One&Only Cape Town
One&Only Cape Town
#20 of 106 in Cape Town Central
4.5 of 5 stars 918 reviews
1.0 mi away
Radisson Blu Hotel Waterfront, Cape Town
Radisson Blu Hotel Waterfront, C...
#30 of 106 in Cape Town Central
4.5 of 5 stars 1,080 reviews
1.0 mi away
Taj Cape Town
Taj Cape Town
#25 of 106 in Cape Town Central
4.5 of 5 stars 972 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay