We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 104 Cape Town Central hotels

Queen Victoria Hotel

5.0 of 5 Hotel   |   Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Hotel amenities
Queen Victoria Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Queen Victoria Hotel to your Saves list
96%
Ranked #19 of 104 Hotels in Cape Town Central
A recent review
5 of 5 stars reviewed yesterday
cjtpete Boulder, Colorado
Write a Review

362 reviews from our community

Traveler rating
    293
    55
    8
    2
    4
See reviews for
38
210
9
38
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (362)
  • Mar-May only
    (88)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (73)
All months
Boulder, Colorado
1 review
5 of 5 stars Reviewed yesterday NEW

I can't compliment the Queen Victoria Hotel enough. When we were checking in, the staff discovered a booking error that was entirely my fault. Because the QV was full for the night, the staff immediately went into problem-solving mode, finding us a room at the nearby sister hotel, Victoria and Alfred, where we stayed one night. When they moved us... More

Was this review helpful? Yes
Perth, Australia
Top Contributor
108 reviews 108 reviews
42 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

The Queen Victoria Hotel is by far the best hotel we have stayed in during our European/African holiday this year. We arrived late at night to the warm and smiling face of Zara on the front desk. She explained everything we needed to know and promptly escorted us to our room. After a long day travelling it was such a... More

Was this review helpful? Yes
Sydney, New South Wales, Australia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed there for a few nights in Sept 14 and thoroughly enjoyed our first trip to Cape Town. Walking distance to the harbour, shops and entertainment. Beautiful decor and excellent service. Breakfast was delicious. Thank you for making our holiday so special.

Review collected in partnership with this hotel

Was this review helpful? Yes
Brisbane, Australia
Contributor
18 reviews 18 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here for 15 nights and thoroughly loved it. The room was lovely, the decor and artwork throughout the hotel was extremely well done and best of all - the staff were all amazing. Being a smaller hotel, we really appreciated the personalised service and found many of the staff went above and beyond, particularly Toni... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Our first experience in Africa and how beautiful is Cape Town, the Cape region and the wine region. Just wonderful. The hotel upgraded us to the Dock House property next door and we had a suite in this old stone 2 story historic building that had 6 rooms or so. A perfect way to start our 18 days in Africa.... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The service was excellent! It was in the perfect location, and you easily walk to the waterfront. The spa is small but the massages were good. Our room included free breakfast and it was really good!!

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear jfsandiego, Thank you for your very complimentary feedback on your recent stay at the Queen Victoria Hotel. I am glad to read that you enjoyed your spa treatments at Sanctuary Spa as they have some of the best therapists in town. We look forward to welcoming you back again soon to spend some more time with us, so on... More

Copenhagen, Denmark
Top Contributor
72 reviews 72 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 5 days during a business trip, but as I arrived during the weekend, I also got to know it from the leisure perspective. Well a bit at least. It is perfectly situated right next to Victoria Warf, so you have all the restaurants, bars and shops you could ever need. You are very close to the ocean,... More

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear esbech, Thank you for taking the time to write a review on you recent stay with us. I am very glad to read that you enjoyed the hotel and all its offerings. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com know so... More

Calgary, Alberta, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here after being upgraded from the nearby and related Dock House Boutique Hotel. Our service from all staff was friendly, personal and professional. Access to Table Mountain, Kirstenbosch, the penguins at Boulders Beach (at Simon's Town) and Cape Point was easy. Same with V&A; it's 20 yards away. Highly recommend this hotel.

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day Jim D, Our team are always more than delighted to read positive reviews and thank you so much for the wonderful comments. We pride ourselves on delivering personalized attention to our guests as well as ensuring that they get to experience all that our lovely city has to offer. We look forward to welcoming you back again soon... More

New Zealand
Top Contributor
133 reviews 133 reviews
58 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed 4 nights in this hotel. The service was wonderful. I needed a Dr at one point and they organised the Dr to visit to my room and then checked on how I was feeling regularly after that. The rooms are spacious and comfortable. The setting is very quiet above the waterfront but out of the foot and road... More

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Dreamer1NewZealand, Thank you for your lovely feedback on the hotel and its staff after your recent visit. I am glad that you enjoyed your time with us and I hope you are feeling better? We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com... More

Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Recently began our South African tour by staying at the Queen Victoria Hotel. The accommodations were excellent with a nice sized room and huge bathroom with Jacuzzi tub and separate shower. The staff was superb and treated us as though we were royalty with turn-down service each evening, including as desert that was just the right size. The hotel made... More

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Elaine G, Thank you for your very complimentary feedback on your recent visit to the Queen Victoria Hotel. I very happy to read that we were able to make the start of your journey through South Africa very special. We look forward to welcoming you back again soon to spend some more time with us, so on your next... More

Do you own or manage Queen Victoria Hotel?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Queen Victoria Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Queen Victoria Hotel

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Queen Victoria Hotel 5*
Number of rooms: 35
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Orbitz, Priceline, Otel, Expedia, Agoda, Cheap Tickets, TripOnline SA, Booking.com and Tingo so you can book your Queen Victoria Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Queen Victoria Hotel Cape Town, South Africa

150 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (125)
Viewed
Room/suite (31)
Viewed
Hotel & grounds (20)
Viewed
Pool/beach area (2)
Viewed
Dining (14)
Viewed
View from room (4)
Viewed
Bathroom (10)
Viewed
Other (44)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (6)
Viewed
Bathroom (3)
Viewed
Dining (10)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Queen Victoria Hotel