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Queen Victoria Hotel

5.0 of 5 Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
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423 reviews from our community

Traveler rating
    338
    68
    9
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    5
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Contributor
31 reviews 31 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed here for 4 nights. The hotel and staff were excellent and having the use of the Dock House and the V&A hotels provide just about every amenity you can think of. The restaurant is also superb The only one downside was our room 1104 was next to the kitchen which was occasionally a little noisy

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Raleigh, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Location is amazing. Just a 2 min walk to the waterfront. Views are amazing too from the room. You can see table mountain. People are very very friendly. Amazing staff. We had some issues with our luggage arriving and the staff were unbelievably helpful in tracking our luggage down. The red taurant in the hotel is an absolute gem. One... More 

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Winchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently spent 4 nights at this lovely boutique hotel, which is a real haven away from the hustle and bustle of the Waterfront. The location is very central as close to the V&A Waterfront and a reasonable walk to the centre of Cape Town. We were given a very nice room on the top floor which had a small... More 

Was this review helpful? Yes 1
Bern, Switzerland
Top Contributor
149 reviews 149 reviews
59 hotel reviews
183 helpful votes 183 helpful votes
5 of 5 stars Reviewed 1 week ago

I am very sorry but there is not a little thing I have to question or criticize. From the staff to the location, the rooms, the restaurant and the hotel in general all is outstanding and perfect. Thank you very much to the staff for making our stay so wonderful! One tip: Book your table early if you like to... More 

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Lovely modern style hotel. This was my first time to Cape Town and I definitely made the right choice for my hotel!! The staff were all courteous & very professional. Great Location very close to Waterfront. Very good breakfasts. Highly recommend the hotel.

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Maputo Province, Mozambique
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have been to the Queen Victoria hotel for 5 days ! The Queen Victoria hotel is very well situated in Cape Town, 3 minutes walk from the waterfront and very near by of all activities ! Not cheap but I should say very clean hotel, beautiful rooms, nice breakfast BUT DANGEROUS : the third day appears that we face... More 

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Stephane D, Thank you for your review and please accept our sincerest apologies for the Queen Victoria Hotel not living up to your expectations. This is certainly not the standard we adhere to and we strive for faultless service and to read that you did not receive this experience is sad. I will investigate this matter and make it... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Extremely high recommendation for this hotel at the V&A Waterfront. Location, rooms, and the staff are all outstanding. Far exceeded any expectations, especially during the busy Xmas period. There is also access to all facilities of the V&A Hotel and Dock House (with outdoor pool) which is a bonus. Mo, one of the best on any reception (which at this... More 

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Sharon M, Thank you for your lovely reveiw. I am really happy to read that we exceeded all your expectations and it was our pleasure looking after you over the festive season. Mo is a true to asset to our team and she send her best regards. We look forward to welcoming you back again soon to create another... More 

colchester
Top Contributor
57 reviews 57 reviews
36 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location right next to waterfront. Nice immaculate room with a nice but dark bathroom (perhaps they should supply candles for shaving). Good service. Breakfast at the hotel was good. Located across the road from the Waterfront so noise and security were not a problem. Views form the windows were not inspiring. Best surprise was the lovely garden and pool... More 

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear ColchesterJohn, Thank you for taking the time to write such a wonderful review after your recent visit to the Queen Victoria Hotel. The team are really happy to read that you had a great time with us. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please... More 

Croydon, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is located across the road from the V&A Waterfront making it an ideal base for discovering the heart of CT, shopping and has a wealth of restaurants with easy walking distance. The hotel offers a personal service from friendly very efficient staff. The breakfast was delicious with a wide variety of hot and cold food to meet all... More 

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear KP456, Thank you for your lovely and detailed review for future travellers. I am really happy that you got to enjoy all that the Queen Victoria Hotel and our staff have to offer. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let reservations@newmarkhotels.com know... More 

Cairo, Egypt
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Great location right next to waterfront. Very nice contemporary high ceiling room with a nice bathroom. Good service. You can have breakfast at the hotel or at any of the sister hotels nearby (a small boutique hotel called Dock House and the Victoria & Albert Hotel right on the waterfront). Breakfast at the hotel was good, and we tried Victoria... More 

Was this review helpful? Yes 1
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Sara H, Thank you for your lovely feedback after your recent stay with us. I am glad to read that you got to enjoy both breakfast at the Queen Victoria and Victoria and Alfred hotels. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let... More 

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Additional Information about Queen Victoria Hotel

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Queen Victoria Hotel 5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Queen Victoria Hotel Cape Town, South Africa
Hotel Style:
#3 Spa Hotel in Cape Town Central
#9 Business Hotel in Cape Town Central
#14 Romantic Hotel in Cape Town Central
#18 Luxury Hotel in Cape Town Central
#36 Family Hotel in Cape Town Central

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