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All 120 Cape Town Central hotels

Queen Victoria Hotel

5.0 of 5 Hotel   |   Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
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Queen Victoria Hotel
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Ranked #13 of 120 hotels in Cape Town Central
A recent review
5 of 5 stars reviewed 4 days ago
semsensei Kingwood, Texas
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268 people have reviewed this hotel

Traveler rating
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30
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Kingwood, Texas
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Queen Victoria for three nights. And despite other reviewers complaints, I think some people are just hypercritical and cranky, this was a wonderful hotel. The staff members were friendly, welcoming and attentive. Our room was very nice with a view of Table Mountain. It is a short walk from the hotel to the V&A Waterfront. The... More

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New York City, New York
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nicely appointed, well done hotel. The pool area was great. Great quiet location in the bustling V&A area. Service was slow and uninspired for the restaurant and the concierge services. Regularly took 10+ minutes to get coffee in the AM, and the front desk staff was frequently slow and ineffective at helping with reservations, calling taxis, etc. They should... More

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day juco0501, Thank you for your feedback and taking the time to post your constructive review. Your review has been given absolute priority in terms of remedial action. I am glad that you enjoyed the great pool area at Dock House and we hope to welcome you back to the Queen Victoria Hotel in the near future. Best regards,... More

Zurich, Switzerland
Contributor
15 reviews 15 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent location just a few steps from the Victoria and Albert Waterfront. Ask for a room in upper floors with balcony. Small boutique hotel with very stylish rooms, super-comfortable beds. Most of all, very friendly and helpful staff, great attitude to make you feel welcome. Great bar and excellent breakfast. We truly enjoyed our stay!

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day Scubapanda, I am glad to read that you thoroughly enjoyed your stay with us. Thank you for your great feedback on our facilities and staff. We hope to see you in the near future. Best regards, Mike Vroom More

Atlanta, Georgia
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We chose the Queen Victoria after a high recommendation from a friend. First impressions. Reception staff were very helpful. Room is average and over priced. We decided to stay in reasonably priced hotels during our visit to SA and save our money for the best for last - disappointing. Breakfast took 10 minutes for them to prepare a table, which... More

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day Delphine J, It was very nice to meet you both the other morning. Thank you once again for the constructive feedback regarding your breakfast service. I can assure you that all your comments have received priority attention and remedial action. I am glad that you enjoyed your experience at Dock House the following morning and I trust you... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice , comfortable and top notch place to stay, service is great, rooms are amazing , decor is unique and upto date, location is perfect for the water front area . Swimming pool in the dock house is lovely on a hot day but needs to be heated, it's very cold water, the dock house is also an alternative... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day Jaff66, Thank you for taking the time to review the Queen Victoria Hotel. Your feedback is greatly appreciated and I am glad to see you enjoyed your stay with us. Kind regards, Mike Vroom More

Dundee, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everything about this hotel is 5 star. We had a beautiful corner suite on the first floor, which was tastefully furnished and decorated. Beautiful toiletries by Charlotte Rhys - wonderful. The staff were extremely helpful, professional and friendly. We dined in the hotel and food and wines were superb.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day 150lizh, Thank you for your kind words on our lovely hotel. My team and I are glad to read that you enjoyed your stay with us and were able to also experience the amazing food that our team of young and dynamic chefs at Dash Restauarant put together. We hope to see you again soon, Kind regards, Mike... More

Munich, Germany
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice and comfortable smaller, personalized, modern hotel (37 rooms). Spacious suites at appr 55 m2 with nice decor and ample bathroom. Good beds. Very attentive staff. Good BF buffet. Excellent location within V&A Waterfront, however on a hill - therefore more secluded but with good views - even so only 3-5 min walk to the Mall as well as... More

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day travelpro_d, Thank you for your review and complimentary feedback on the Queen Victoria Hotel. I am glad to read that you enjoyed your stay with us, and hope to welcome you back in the near future. Kind regards, Mike Vroom More

Woking, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Don't think twice about booking this wonderful hotel, perfectly situated on the waterfront in Capetown. This was our first visit to this wonderful part of Africa and the Queen Victoria Hotel provided a calm, elegant and tranquil oasis from the bustle of the many tourist attractions nearby. The decor was fabulous and the staff where charming. Breakfast selection which is... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day GaynorB B, My team and I are pleased to hear you enjoyed your stay with us and we are grateful for your positive review. I am glad to hear that you enjoyed your first trip to our beautiful part of Africa and we hope to welcome you back soon. Kind regards, Mike Vroom More

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

First of all the staff, they were great! Always helpful, professional and smiling, I cannot say enough about how great the staff was, Admire the breakfast captian was a pleasure. Our room was a sanctuary, and the turn down treats were delicious! We did not want to leave however we will be back. We did get to enjoy the spa,... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day MadamDie, Thank you for your complimentary feedback on our staff and facilties. I am glad to hear that Admire left a lasting impression on you and our team on young dynamic chefs were able to tantalize your tastebuds with their turndown treats. We hope to welcoming you back soon. Kind regards, Mike Vroom More

George, South Africa
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am so happy we tried this hotel. It will be my first choice for one night stays in Cape Town. The bathroom is especially nice and big. Love the decor. Great breakfast and location. Good bed and linen.

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day Irma48, I am glad to hear that you enjoyed your stay with us and we are now your preferred hotel of choice when travelling to Cape Town. We look forward to welcoming you back soon. Kind regards, Mike Vroom More

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Additional Information about Queen Victoria Hotel

Also Known As:
Queen Victoria Hotel Cape Town, South Africa
Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Cape Town Central
#13 Luxury Hotel in Cape Town Central
#14 Family Hotel in Cape Town Central
#15 Romantic Hotel in Cape Town Central
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Queen Victoria Hotel 5*
Official Description (provided by the hotel):
The Queen Victoria Hotel is the newest addition to Newmark Hotel’s portfolio, which offers a myriad of ideally located upmarket hotels, other accommodation options and restaurants. What sets this unique five-star boutique hotel apart is the attention to detail given by the creative team responsible for its development, who achieved this through their unwavering passion for awe-inspiring design.From the creative brief of ‘where classic elegance meets contemporary design’, every effort has been made to ensure that the 35-room Queen Victoria Hotel is a haven of calm, luxury and understated opulence amongst the hustle and bustle of Cape Town’s popular V&A Waterfront.The interiors create an ambience of peaceful elegance, through the use of greys and taupes, marble-clad walls, crystal chandeliers, white marble and wooden parquet flooring, not to mention the triple-volume foyer with its dramatic white spiral staircase, glass lift and crystal chandeliers. The signature shade of deep purple has been employed to add a touch of regal eccentricity as an ode to the historic figure after whom the hotel is named.From the food and beverage offering at the hotel’s restaurant and bar, Dash, to the interior aesthetic, the Queen Victoria Hotel embodies a sense of international flair fused with local flavour. The menu at Dash is structured around classic French cuisine, with all ingredients sourced locally and seasonally, while ninety per cent of the interior pieces were sourced from local design geniuses.With a management team and staff dedicated to making every guest feel like royalty, a stay at the Queen Victoria Hotel will certainly exceed your expectation of what five-star luxury should be like. ... more   less 
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