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All 102 Cape Town Central hotels

Queen Victoria Hotel

5.0 of 5 Hotel   |   Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
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Ranked #20 of 102 hotels in Cape Town Central
A recent review
4 of 5 stars reviewed today
IsaacCameron San Antonio, Texas
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333 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
San Antonio, Texas
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed today NEW

The location of this place makes you feel like you've escaped a little. After winding around a couple of turns, neverminding the old stone faces of the building, you step into a modern take on an old space. I arrived with a botched reservation, but the staff didn't make me feel awkward about it. They went straight to resolving the... More

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New York City, New York
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I travel extensively and have never come across such exceptional service. The consierge service was outstanding- if it was to arrange sight seeing- suggest and reserve a restaurant- or secure transportation. I got sick and missed my flight and the manager spent an hour working on re-routing me and sorting out my plans. He could not have been more sympathetic... More

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day bichonronni, It was only our greatest pleasure to look after you on your recent stay with us. I am glad that you got to experience 2 of lovely properties and all that they had to offer. Jaid sends his warm regards. We look forward to welcoming you back again soon to spend some more time with us, so... More

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed four nights, August 21 - 24, at this lovely, small hotel. After a long journey from the U.S. it was wonderful to find a friendly staff waiting to greet us and get us swiftly settled in a nice room. The best part of the hotel and restaurant is the friendly, knowledgeable, helpful staff. The hotel... More

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day FollowMetoo, I am glad to read that you enjoyed your recent stay with us at the Queen Victoria Hotel, and that our lovely staff left such a great impression on you. Thank you for your feedback regarding the lighting, this has been addressed and rectified. We look forward to welcoming you back again soon to spend some more... More

Perth, WA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

First class all the way. Location was perfect. Right on the waterfront, which is the safest place in capetown. The locals say don't walk at night around capetown, other than the waterfront area as it's full of security and all the riff Taff are not there. Lots to do on waterfront with all the great restaurants and shopping mall, and... More

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day Lisarodi, Thank you for your lovely feedback on your recent stay with us. I am glad to read that you got to enjoy all that Cape Town and the Waterfront has to offer. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com... More

NEW YORK NY
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel, comfortable rooms, very good breakfast. A few minutes walk from the waterfront area. Very nice staff who were helpful and accommodating. Quiet space away from the crowds at the waterfront. Altogether a delightful stay.

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day DANI24, Thank you for your lovely feedback. I am glad that you enjoyed your stay with us. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com know as we would love to make you feel even more at home with us. Kind... More

NY
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful hotel situated in the heart of the Waterfront. The service and staff are excellent. We were met by Zara on arrival who was so charming. The rooms are modern in design and have great bathrooms. Breakfast was a display of art!!! We had dinner at Dash, were Rodney the Barmen kept us entertained all night. You leave the hotel,... More

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good morning Tesswusa, Thank you for complimentary feedback on your recent stay with us. I am glad to read that you felt very at home with us at the Queen Victoria Hotel. Zara and Rodney send their warm regards. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit... More

Botswana
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel, has to be one of the best I have had the opportunity of staying in on my travels. The service from check in to check out was fantastic. The rooms are spacious, well designed, very clean and have great ammentities. Breakfast and dinner are truly amazing with service to match it. The attention to detail and personailzed service... More

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good morning JontH57, Thank you for your lovely feedback on your recent stay with us. I am very happy to read that we feature as 1 of the best hotels you have stayed in. I am glad to read that you enjoyed the amazing food that Chef Sam and her team produce. We look forward to welcoming you back again... More

Dubai, United Arab Emirates
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am utmost disappointed at the quality of service being provided to us at the Queen Victoria Hotel. 1. We had done a full prepaid booking at the property more than three weeks back which was reconfirmed last week. Yet when we arrived we found that one of the room booked in our name was allocated to some other guest... More

Was this review helpful? Yes 3
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day Leasuretravellerdxb, It was a pleasure to meet you on your recent visit to the Queen Victoria Hotel. Thank you for bringing the challanges you faced to my attention and allowing us the opportunity to rectify these. I was glad to see that you left our lovely hotel very happy and look forward to welcominhg you back in the... More

Queensland, Australia
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have used Trip Advisor on many occasions but have never felt compelled to add a comment till now. This hotel states on its website it is a five star hotel. Comparatively, the hotel is well below the standards of other five star hotels we have been lucky to stay at throughout the world. I booked a Premium room directly... More

Was this review helpful? Yes 4
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day NZLotte, Thank you for yor feedback regarding your recent stay. As discussed with you during your stay and when I met you, we as far as possible always try to accommodate guest requests, however this is not always possible. We do apolgize if you felt we didnt make the utmost effort to assist you. I am glad that... More

italy
Top Contributor
110 reviews 110 reviews
61 hotel reviews
377 helpful votes 377 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel is in The V&A Waterfront area, but not in the middle of the noise, as is settled in the small hill facing the Waterfront itself just crossed the road. This offer also a more beautiful wiev, included the stunning Table Mountain that can be seen from the restaurant area and many rooms. The Hotel is a boutique style,... More

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day micius, Thank you for your lovely review on your recent stay at the Queen Victoria Hotel. I am glad that you enjoyed all we had to offer and that you would strongly recommend. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com... More

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Additional Information about Queen Victoria Hotel

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Queen Victoria Hotel 5*
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Also Known As:
Queen Victoria Hotel Cape Town, South Africa

142 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Spa Hotel in Cape Town Central #6 Business Hotel in Cape Town Central #19 Romantic Hotel in Cape Town Central #20 Luxury Hotel in Cape Town Central #30 Family Hotel in Cape Town Central
Hotel Class
Official Description (provided by the hotel)
The Queen Victoria Hotel is the newest addition to Newmark Hotel’s portfolio, which offers a myriad of ideally located upmarket hotels, other accommodation options and restaurants. What sets this unique five-star boutique hotel apart is the attention to detail given by the creative team responsible for its development, who achieved this through their unwavering passion for awe-inspiring design.From the creative brief of ‘where classic elegance meets contemporary design’, every effort has been made to ensure that the 35-room Queen Victoria Hotel is a haven of calm, luxury and understated opulence amongst the hustle and bustle of Cape Town’s popular V&A Waterfront.The interiors create an ambience of peaceful elegance, through the use of greys and taupes, marble-clad walls, crystal chandeliers, white marble and wooden parquet flooring, not to mention the triple-volume foyer with its dramatic white spiral staircase, glass lift and crystal chandeliers. The signature shade of deep purple has been employed to add a touch of regal eccentricity as an ode to the historic figure after whom the hotel is named.From the food and beverage offering at the hotel’s restaurant and bar, Dash, to the interior aesthetic, the Queen Victoria Hotel embodies a sense of international flair fused with local flavour. The menu at Dash is structured around classic French cuisine, with all ingredients sourced locally and seasonally, while ninety per cent of the interior pieces were sourced from local design geniuses.With a management team and staff dedicated to making every guest feel like royalty, a stay at the Queen Victoria Hotel will certainly exceed your expectation of what five-star luxury should be like. ... more   less 
Number of rooms
35

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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