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All 102 Cape Town Central hotels

Queen Victoria Hotel

5.0 of 5 Hotel   |   Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
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96%
Ranked #20 of 102 hotels in Cape Town Central
A recent review
5 of 5 stars reviewed 3 days ago
DANI24 NEW YORK NY
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329 people have reviewed this hotel

Traveler rating
    264
    51
    8
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See reviews for
37
187
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36
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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English first
NEW YORK NY
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel, comfortable rooms, very good breakfast. A few minutes walk from the waterfront area. Very nice staff who were helpful and accommodating. Quiet space away from the crowds at the waterfront. Altogether a delightful stay.

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NY
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Beautiful hotel situated in the heart of the Waterfront. The service and staff are excellent. We were met by Zara on arrival who was so charming. The rooms are modern in design and have great bathrooms. Breakfast was a display of art!!! We had dinner at Dash, were Rodney the Barmen kept us entertained all night. You leave the hotel,... More

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good morning Tesswusa, Thank you for complimentary feedback on your recent stay with us. I am glad to read that you felt very at home with us at the Queen Victoria Hotel. Zara and Rodney send their warm regards. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit... More

Botswana
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel, has to be one of the best I have had the opportunity of staying in on my travels. The service from check in to check out was fantastic. The rooms are spacious, well designed, very clean and have great ammentities. Breakfast and dinner are truly amazing with service to match it. The attention to detail and personailzed service... More

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good morning JontH57, Thank you for your lovely feedback on your recent stay with us. I am very happy to read that we feature as 1 of the best hotels you have stayed in. I am glad to read that you enjoyed the amazing food that Chef Sam and her team produce. We look forward to welcoming you back again... More

Dubai, United Arab Emirates
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I am utmost disappointed at the quality of service being provided to us at the Queen Victoria Hotel. 1. We had done a full prepaid booking at the property more than three weeks back which was reconfirmed last week. Yet when we arrived we found that one of the room booked in our name was allocated to some other guest... More

Was this review helpful? Yes 3
Queensland, Australia
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I have used Trip Advisor on many occasions but have never felt compelled to add a comment till now. This hotel states on its website it is a five star hotel. Comparatively, the hotel is well below the standards of other five star hotels we have been lucky to stay at throughout the world. I booked a Premium room directly... More

Was this review helpful? Yes 4
italy
Top Contributor
109 reviews 109 reviews
60 hotel reviews
367 helpful votes 367 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel is in The V&A Waterfront area, but not in the middle of the noise, as is settled in the small hill facing the Waterfront itself just crossed the road. This offer also a more beautiful wiev, included the stunning Table Mountain that can be seen from the restaurant area and many rooms. The Hotel is a boutique style,... More

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day micius, Thank you for your lovely review on your recent stay at the Queen Victoria Hotel. I am glad that you enjoyed all we had to offer and that you would strongly recommend. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com... More

1 review
5 of 5 stars Reviewed 1 week ago

Outstanding service from the reception to restaurant staff. They made our stay a memorable one. We celebrated my husbands birthday and they truly made it a great occasion. Definitely one of our top ten Hotels.

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good morning Mrs Rabe, I so glad to read that we feature in 1 of your top 10 hotels. Thank you for your complimentary feedback and it was only our pleasure to ensure your special occasion was a memorable one. We look forward to welcoming you back again soon to spend some more time with us, so on your next... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for 2 weeks and must say it was one of the best experiences I have ever had staying in hotels around the world. The accommodation was comfortable, the ambience just wonderful and the staff exceptional. They made us feel very welcome and very much at home with impeccable service, professionalism and above all always with... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day Anwar B, Thank you for your wonderful feedback. It was our pleasure to look after you during your time with us at Queen Victoria Hotel. The team sends their warm wishes. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com know as... More

New York City, New York
Contributor
15 reviews 15 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall we enjoyed our time at the Queen Victoria. It's a beautiful hotel situated at the V&A Waterfront (but not right on top of the touristy craziness) and the price we got was just right. However, I think we expected a little more TLC given that it was the off-season and we'd mentioned it was our honeymoon. Nothing huge went... More

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Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day KateinNY295, Thank you for taking the time to review us and provide us with constructive feedback on your recent stay. I am glad to read that you enojoyed our breakfasts and spacious rooms. While we try our utmost to always accommodate all guest requests, this is sometimes unfortunately not possible. Your feedback with regards to turndown service has... More

Sompting, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here for five nights in July as we wanted a hotel in the V&A waterfront for convenience and ease of access to the city. We thought this was a really lovely hotel, food was excellent, fantastic breakfasts, the rooms are a good size - with enormous bathrooms.... great service from all hotel staff, who were helpful and courteous.... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Good day Anita B, Thank you for your complimentary feedback on your recent stay. I am glad that you were able to enjoy all that our lovely hotel has to offer. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com know as we would... More

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Additional Information about Queen Victoria Hotel

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Queen Victoria Hotel 5*
Reservation Options:
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Also Known As:
Queen Victoria Hotel Cape Town, South Africa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Spa Hotel in Cape Town Central #6 Business Hotel in Cape Town Central #20 Romantic Hotel in Cape Town Central #20 Luxury Hotel in Cape Town Central #29 Family Hotel in Cape Town Central
Hotel Class
Official Description (provided by the hotel)
The Queen Victoria Hotel is the newest addition to Newmark Hotel’s portfolio, which offers a myriad of ideally located upmarket hotels, other accommodation options and restaurants. What sets this unique five-star boutique hotel apart is the attention to detail given by the creative team responsible for its development, who achieved this through their unwavering passion for awe-inspiring design.From the creative brief of ‘where classic elegance meets contemporary design’, every effort has been made to ensure that the 35-room Queen Victoria Hotel is a haven of calm, luxury and understated opulence amongst the hustle and bustle of Cape Town’s popular V&A Waterfront.The interiors create an ambience of peaceful elegance, through the use of greys and taupes, marble-clad walls, crystal chandeliers, white marble and wooden parquet flooring, not to mention the triple-volume foyer with its dramatic white spiral staircase, glass lift and crystal chandeliers. The signature shade of deep purple has been employed to add a touch of regal eccentricity as an ode to the historic figure after whom the hotel is named.From the food and beverage offering at the hotel’s restaurant and bar, Dash, to the interior aesthetic, the Queen Victoria Hotel embodies a sense of international flair fused with local flavour. The menu at Dash is structured around classic French cuisine, with all ingredients sourced locally and seasonally, while ninety per cent of the interior pieces were sourced from local design geniuses.With a management team and staff dedicated to making every guest feel like royalty, a stay at the Queen Victoria Hotel will certainly exceed your expectation of what five-star luxury should be like. ... more   less 
Number of rooms
35

Questions & Answers

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1 question
6 days ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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