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Mount Sierra Hotel & Spa

4 Camp Street, Cape Town Central 8001, South Africa
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1 room 1 guest
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Mount Sierra Hotel & Spa
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16 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Durban, South Africa
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I would go back to Mount Sierra. Our 4th floor single room unit was great. Especially the large bed with such soft linen. Bathroom could be better (shower curtain in the bath and very small) but it was functional. The hot water ran out for 2 baths which was a problem in winter. This venue is so ideally situated to... More 

Was this review helpful? Yes 1
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Wow! It is always a pleasure to receive pleasant compliments and I am thrilled that you enjoyed your stay with us. We look forward to welcoming you back in the near future and hope you will then join us on our Spice Route wine farm tour… Best Regards Jolene More 

Kempton Park, South Africa
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 5, 2015

We where pleasantly surprised at the comfortable and well maintained flat at Mount Sierra where we spent a week. Centrally situated with the bus stop right in front. And Restaurants within walking distance. A Hotel and Spa placed at the foot of Table Mountain with a stunning view. The spa and its staff is a real-have-to-do when you are there.

Was this review helpful? Yes 1
First_Resorts, Manager at Mount Sierra Hotel & Spa, responded to this review

Thank you so much for the fabulous review! Being so central is always a big plus for us and we do take pride in the maintenance of our establishment and making our guests feel comfortable and at home. We will be sure to pass on your positive feedback to our staff, too. Thank you again, we hope to welcome you... More 

Sasolburg
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 13, 2015

Compliments to the staff for making our stay such a pleasant experience! This is right up there in terms of the best service levels compared to numerous time-share resorts that we have visited. Our room was comfortable, but the sofa couch is in desperate need of replacement. WiFi service is a bit erratic. Kloof Street, with many restaurants and shopping... More 

Was this review helpful? Yes 1
HastingsHall, Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Michael Many thanks for your comments - I am thrilled that you were satisfied with our service levels and I hope to invite you back soon to boast with our refurbished units. We look forward to welcoming you back to Mount Sierra. More 

Somerset West
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed March 25, 2015

We live in Somerset West, which is 55 km from the Mother City and like most locals we have not explored our own city well, and we decided to take a few days at this hotel so we could be tourists.The Mount Sierra is easily located by going up Hof St for 400mts taking a right and it is about... More 

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HastingsHall, Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Sir , I was most pleased to host you and your wife at Mount Sierra and thank you for the constructive criticism w.r.t the units and areas where we could improve to ensure a more comfortable stay in the future . I look forward to welcoming you back to newly refurbished units in the near future. Best Regards Jolene More 

Perth, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 22, 2015

We were in Room 101, 1 bedroom, sleeps 4, but the sofa couch should have been replaced some time ago; there was a great ridge in the middle of it. The staff were excellent and found a single bed for our visitor, which was fine. The bed is hard, the furniture and carpets have passed their sell-by date, and I... More 

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First_Resorts, Manager at Mount Sierra Hotel & Spa, responded to this review

Thank you for your valued input. We are currently in the process of refurbishing the couches and curtains and look forward to presenting you with the fresh new product! More 

Johannesburg, South Africa
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 17, 2015

Firstly, this is NOT a hotel, but timeshare.We had a timeshare unit from Jan 31 to Feb 6, 2015. Our unit faced the back of the resort , right on to Table Mountain. YOWZAH.!!! What a view. The room was fab, cleaned every day, staff very good. You hardly notice them but boy, are they there. Obviously self-catering with a... More 

Was this review helpful? Yes 1
HastingsHall, Manager at Mount Sierra Hotel & Spa, responded to this review

Les , it was an absolute treat to have you stay with us and I really look forward to welcoming you back very soon!! More 

Durban, South Africa
1 review
3 of 5 stars Reviewed February 16, 2015

Good Location which makes travelling easier. I booked a six sleeper but this should be marketed as a 4 sleeper as there are only 2 rooms which can accommdate 4 people. My other 2 guests were provided with mattress to sleep on the floor, whch caused great embarrasment to me. I brought this to management attention and they put the... More 

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HastingsHall, Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Guest . Our rooms are only either 1 or 2 bedroom units with the addition of a sleeper couch facility in the lounge . This however is ideally only suited to children under the age of 12. I will continue to urge the reservations department to explicitly explain the sleeping arrangements when making reservations. I apologise for the discomfort... More 

Durban, South Africa
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 21, 2014

The hotel is centrally located which makes travelling much easier. Most attractions In Cape Town are close by. The rooms are neat and clean. WiFi is not great. Great view of Table Mountain. Lots of restaurants nearby. Within walking distance. No aircons though. They do have have ceiling fans. Staff are very friendly and helpful. Overall, a good stay.

Was this review helpful? Yes
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Mr Sagie We really appreciate your positive response pertaining to Mount Sierra. We strive to provide a facility that is comfortable , clean and with brilliant hospitality! We look very forward to welcoming you back to Mount Sierra in the very near future! Thank you, Jolene Miller Resort Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 13, 2014

Pleasant stay, would defeinitely stay again, and would recommend it to friends and family. Its close to a main road, which has shopping, loads of cafes and restuarants , hair salons, beauticians etc. Its close enough so one can walk everywhere , which really helps. I would definitely go again as it has a braai area to utilize. The only... More 

Was this review helpful? Yes 1
HastingsHall, Manager at Mount Sierra Hotel & Spa, responded to this review

Thank you so much for the pleasant review - we pride ourselves in great hospitality and a comfortable unit from which to explore the Mother City! Hope to see you soon. More 

Ashby-de-la-Zouch, United Kingdom
Level Contributor
154 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed August 17, 2014

We exchanged our time share in Uh lands Rocks for our stay and overall were pleased. The Hotel is compact but has a full set of amenities. The view of Table Mountain and Lions head from our room on the front of the building was stunning even though we have grown up with it. The rooms were large and airy... More 

Was this review helpful? Yes 1
HastingsHall, Manager at Mount Sierra Hotel & Spa, responded to this review

Mission accomplished . Thank you for choosing to stay with us and we are thrilled that all your expectations were met! More 

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