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Hilton Cape Town City Centre

4.5 of 5 126 Buitengracht Street, Cape Town Central 8001, South Africa
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Hilton Cape Town City Centre
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Hilton Cape Town City Centre
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628 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stirling, United Kingdom
Top Contributor
55 reviews 55 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just here for a few days before we go to the Garden Route. It's a good location for walking to local restaurants on Long / Bree Streets etc Room is nice enough with a view of Table Mountain from the window & staff very helpful. Breakfasts not great. Eggs cooked to order are nice enough but scambled egg & other... More 

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Kuopio, Finland
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Cape Town is the tourist spot in RSA. Hilton is the obvious choice for tourists wishing to walk around in the city centre. Getting there from airport was R 300 with a regular cab. The hotel arranged to take to the airport in a classier transportation for R 450. There were always cabs in front of the hotel to take... More 

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear valued Guest, Thank you for posting a review on TripAdvisor. I am pleased to read that you enjoyed our modern and comfortable rooms, stunning views and central location. Your recommendation to fellow travelers is much appreciated and I look forward to welcoming you back soon. With my personal regards, Marc O. Schumacher General Manager More 

Coleraine, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Four of us stayed here as a treat for my uncle and aunt. It is a very modern, clean and welcoming hotel, though a little strange in its layout. You enter one lift to go to the pool and the bedrooms. A different lift to go down to the secure underground carpark, which is chargeable. And third lift at the... More 

Was this review helpful? Yes 1
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for your review on TripAdvisor. I have responded to you via email regarding your stay at Hilton Cape Town. Please accept our sincere apologies for any inconvenience and frustration experienced on your holiday. I hope that you were able to enjoy your stay with us despite the slight discrepancies and to welcome you back you... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Overall, the stay was fine; - When served by senior waiters or managers, dining was a pleasure (the menu rocks, for a hotel); when served by waitresses, dining was a chore we were apparently supposed to feel guilty about inflicting upon the staff. - The lounge and pool terrace are the place to hang out, when at the hotel, but... More 

Was this review helpful? Yes 1
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your recent stay with us. Your feedback is valued and I look forward to welcoming you back to Hilton Cape Twon City Centre. With my personal regards, Marc O. Schumacher General Manager More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

a must stay view of the table mountain and in an ideal place so vibrant and the staff are excellent. comfortable beds spacious bathrooms, ideal for families and couples, lovely swimming pool and restaurant, Breakfast is 5 star.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for posting a review on TripAdvisor. I am delighted to read that you had an enjoyable time at the Hilton and would highly recommend us to other travelers. It is our top priority to ensure that every guest has a pleasurable and memorable experience. Thank you for your kind comments regarding our facilities and the... More 

London
1 review
4 of 5 stars Reviewed 1 week ago

We got an excellent deal for this hotel, and the value for money was very good. The hotel was clean, the staff were courteous and friendly, the concierge were extremely helpful. The location was perfect for walking distance to Long Street and Kloof Street where a number of highly recommended restaurants could be found. Additionally, it was only a 10-15... More 

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Hilton Cape Town City Centre with the TripAdvisor community. I am delighted to learn that you enjoyed every aspect of your stay and hope that you will be able to return to Cape Town and our hotel for a longer period of time in the near future. We look forward... More 

Pretoria, South Africa
Top Contributor
84 reviews 84 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I decided to change from The Westin Hotel to the Hilton for my regular business trips to Cape Town. Once again I had a great stay. The service is friendly and effective. I had a nice dinner in room and I thoroughly enjoyed my stay once again in this great hotel.

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your recent stay with us. Your feedback and loyalty to the brand is appreciated and I look forward to welcoming you back to the Mother City soon. With my personal regards, Marc O. Schumacher General Manager More 

Cardiff
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Firstly the not so good bits: 1. If you're a light sleeper, fans from a nearby office block could disturb your sleep. They run 24/7. 2. Pool is very small 3. Service around the pool fluctuated depending on who was on duty. You could sit there for hours without being offered a drink. The good bits: 1. Location. At first... More 

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for your kind comments regarding your recent stay at the Hilton Cape Town City Centre, it is much appreciated. Your recommendation to fellow travelers is much appreciated and I look forward to welcoming you back soon. With my personal regards, Marc O. Schumacher General Manager More 

Seattle, Washington
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here at the recommendation of family and I am extremely thrilled that I did! Staff made us feel at home - were always concerned about our safety. They were always able to arrange a car or a tour. The Hop On, Hop Off bus stops near by and was a great way to explore the city after a... More 

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for posting a review on TripAdvisor. It is such a pleasure to learn that you were welcomed with the warmth and hospitality of our team members. I am delighted to read that you had a memorable experience at our property and would recommend us to the rest of the TripAdvisor community. Thank you for having... More 

2 reviews
3 of 5 stars Reviewed 2 weeks ago

The most negative thing was the bad isolation of the windows: it has been very noisy at night. Every night we heard the noise of the cars, the Iman of the mosque and the music of a street celebration.

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you posting a response on TripAdvisor. Please accept our sincere apologies for the inconvenience and frustration you experienced with regards to the noise level in the room. I hope that despite this slight discomfort, you were able to enjoy your stay in Cape Town. With my personal regards, Marc O. Schumacher General Manager More 

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Additional Information about Hilton Cape Town City Centre

Address: 126 Buitengracht Street, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Cape Town City Centre 4.5*
Number of rooms: 137
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Booking.com, Orbitz, Hotels.com, Cheap Tickets, Agoda, Priceline, Despegar.com, Travelocity, HotelTravel.com, Odigeo, TripOnline SA, Tingo and South African Hotels so you can book your Hilton Cape Town City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa
Hotel Style:
#17 Business Hotel in Cape Town Central
#39 Family Hotel in Cape Town Central
#39 Romantic Hotel in Cape Town Central
#40 Luxury Hotel in Cape Town Central

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