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Hilton Cape Town City Centre

4.5 of 5 126 Buitengracht Street, Cape Town Central 8001, South Africa
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Hilton Cape Town City Centre
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Hilton Cape Town City Centre
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604 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cape Town, South Africa
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Nestled under the watchful eye of Table Mountain the Hilton is very well situated for tourist and the business traveller. The staff is helpful and the hotel clean with pay parking available. Major tourist attractions are with walking distance with the waterfront just 3 Km away. The nearby Long street is full of bars and plenty of nightlife.

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Senior Contributor
29 reviews 29 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a really good hotel, I've been twice in the last few years and really rate it. The signal terrace is a great place to watch the sun set and the food in the Indian restaurant is very good. Didn't use the gym but it looked ok, breakfast really good. Wine st is just around the corner with all... More 

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New York City, New York
Top Contributor
51 reviews 51 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

It is not too big until the time we came. Hotel facilities are so convenient for business traveler like me. Staff always respect us, i made us happy. Room is large with beautiful view. I and my family will come again next time.

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MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for posting a review on TripAdvisor. I am delighted to read that you had a memorable experience and enjoyed the views Cape Town has to offer. Thank for you considering to recommend fellow travelers to stay at the Hilton Cape Town City Centre. I look forward to welcoming you back soon. With my personal regards,... More 

Boston, United States
1 review
2 of 5 stars Reviewed 1 week ago

So many issues. Terrible customer service. Inedible food. I'm not a picky person but I just can't recommend this hotel... it does not feel like a Hilton. Honestly, stay in Camps Bay or along the beach. There's no reason to stay in the City Center, cabs are cheap enough to take into town for dinner/etc. That's my two cents. Do... More 

Review collected in partnership with Hilton Hotels & Resorts

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MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for posting a review on TripAdvisor. I deeply regret to learn that you were disappointed with the service received during your last stay with us and I would like to take this opportunity to apologize for the inconvenience caused. Please be ensured that my entire management team appreciated your feedback which we have reviewed and... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

Excellent location to enjoy the lovely views of table mountain and signal hill. This hotel is in the city, close to everything a tourist would require. An entertaining social area is provided by the hotel, delicious food and a tasty breakfast menu. Perfect for any type of traveller.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review on TripAdvisor. I am delighted to read that you had an enjoyable time at the Hilton and would highly recommend us to other travelers. It is our top priority to ensure that every guest has a pleasurable and memorable experience. Thank you for your kind comments and... More 

Istanbul, Turkey
Top Contributor
53 reviews 53 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived last Saturday so excited to be in Cape Town for a week! The reception clerk, Tracey-Lee, let us be a google-eyed as children and helps us through a mistaken room assignment into a better situation with a great view of Table Mountain but a tiny uptick in cost. Our room was completely satisfactory and comfortable in every way.... More 

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for your kind comments regarding your recent stay at the Hilton Cape Town City Centre, it is much appreciated. I am delighted to read that you had a memorable experience at our property and would recommend us to the rest of the TripAdvisor community. Looking forward to welcoming you back soon. With my personal regards... More 

Benoni, South Africa
2 reviews
5 of 5 stars Reviewed 1 week ago

I have taken my wife down to Cape Town for our wedding anniversary on two occasions. Both times I chose to stay at the Hilton Cape Town City Centre. The hotel is extremely well run with friendly staff. The rooms are excellent and well furnished. We really enjoyed our time and able to access the city and other attractions very... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your recent stay with us. Your feedback is valued and I look forward to welcoming you back to the Mother City soon. With my personal regards, Marc O. Schumacher General Manager More 

Malaysia
2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed at the Hilton City Centre recently and I had an amazing stay!! Lovely modern rooms. The hotel staff was friendly, very helpful. Loved the rooms and the pool and bar area. The food was just as good. Loved the fact that the hotel is located in the heart of the city, literally 2 mins from the popular Long... More 

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for the positive feedback regarding your stay at the Hilton cape Town City Centre. We are pleased to know that your stay with us was an enjoyable and memorable one. Thank you for having chosen to stay at the Hilton Cape Town City Centre, I look forward to welcoming you back in the very near... More 

Pretoria, South Africa
1 review
4 of 5 stars Reviewed 2 weeks ago

Breakfast needs attention, especailly the selection and layout of the breakfast area, but on the whole a good experience at this hotel. Excellent pool and bar area. Rooms well laid out, good quality beds and bedding. Great location

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for your review relevant to your stay at The Hilton Cape Town City Centre. I was pleased to learn that you had an enjoyable stay with us and that you would recommend Hilton Cape Town City Centre to others. I appreciate your comments and I will look into extending our breakfast selection. Thank you for... More 

Lagos
Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel on a recent trip. The staff were quite helpful and friendly. The location offers easy access to many places and complimentary shuttles to the V&A waterfront is of great help. The lodgings were rather ordinary though and the executive lounge is very pedestrian

Was this review helpful? Yes 1
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review on TripAdvisor. I am delighted to read that you had an enjoyable time at the Hilton and would highly recommend us to other travelers. It is our top priority to ensure that every guest has a pleasurable and memorable experience. Thank you for your kind comments regarding... More 

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Additional Information about Hilton Cape Town City Centre

Address: 126 Buitengracht Street, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Cape Town City Centre 4.5*
Number of rooms: 137
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Also Known As:
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa
Hotel Style:
#19 Business Hotel in Cape Town Central
#37 Family Hotel in Cape Town Central
#38 Romantic Hotel in Cape Town Central
#39 Luxury Hotel in Cape Town Central

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