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Hilton Cape Town City Centre

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126 Buitengracht Street, Cape Town Central 8001, South Africa
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1 room 1 guest
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Hilton Cape Town City Centre
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777 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
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New York City, New York
1 review
1 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel from July 27-30th 2015 with my wife noticed we were missing more than half of the US we kept in our room the night before we left when we were packing to leave. Immediately went to the lobby to file an investigation - it has been two months now and we have not gotten any answers... More 

Was this review helpful? Yes
Kolkata, India
1 review
5 of 5 stars Reviewed 1 week ago

Excellent Hotel to stay with family and friends. The breakfast has a wide option, unlike other hotels. we can even order few special dishes from the chef. The terrace lounge is great place to relax after the days' work.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for posting a review on TripAdvisor. I am pleased to read that you enjoyed your stay at the Hilton Cape Town City Centre. Your recommendation to fellow travellers is much appreciated and I look forward to welcoming you back soon. With my personal regards, Marc O. Schumacher General Manager More 

cape town, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

the hotel staff was very professional helpful and friendly. I will really come back on personal trip. The service was excellent and they also gave advise on the city and directions. the restaurant team was very friendly and they are the STARS

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your recent stay with us. Your feedback is valued and I look forward to welcoming you back to the Mother City soon. With my personal regards, Marc O. Schumacher General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

The food and services good and staff very friendly and helpful Yusuf mussa very helpful and friendly thanks as well yummy and Steve to a great services to you guys may the business grow much bigger n food stay great will definitely return and hope we get such great service again

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review on TripAdvisor. I am delighted to read that you had a memorable experience at our property and would recommend us to the rest of the TripAdvisor community. Thank you for your kind comments regarding our team members, which I have shared with the rest of my team.... More 

Lausanne, Switzerland
1 review
4 of 5 stars Reviewed 1 week ago

The key things that make a customer feel at home are actually the people who work there and who show kindness, professionalism and help. Thks to the Hilton Cape Town Concierge team and front desk for all of this and more they have shown. I even learned some words of Xosa language :-)

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for your kind comments regarding your recent stay at the Hilton Cape Town City Centre, it is much appreciated. It is such a pleasure to learn that you were welcomed with the warmth and hospitality our team members are renowned for. We look forward to welcoming you back in the very near future. With my... More 

Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located in a convenient area with a spectacular view of Table Mountain and has lots of nearby restaurants. In addition to the free shuttle to the waterfront shopping area, the staff is attentive and offer helpful suggestions for what to see and do and how to get there. There is usually a friendly taxi driver parked outside... More 

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Hilton Cape Town City Centre with the TripAdvisor community. I am delighted to learn that you enjoyed every aspect of your stay and hope that you will be able to return to Cape Town soon. With my best regards, Marc Schumacher General Manager More 

Cape Town, South Africa
1 review
4 of 5 stars Reviewed 1 week ago

This is a great hotel. The rooms are very attractive. The fitness center is quite small but adequate. The guys at the concierge desk will help with all manner of questions and they're really friendly and welcoming.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your recent stay with us. Your feedback is valued and I look forward to welcoming you back to the Mother City soon. With my personal regards, Marc O. Schumacher General Manager More 

Ahmedabad
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Excellent Central location with Table Top mountain visible from front rooms. Unfortunately still was not a tourist season in August 2ne week, needed maintenance staff, staff @ Hotel and Restaurant to gear up.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your recent stay with us. Your feedback is valued and I look forward to welcoming you back to the Mother City soon. With my personal regards, Marc O. Schumacher General Manager More 

West Midlands, United Kingdom
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for three nights at the start of our holiday and it was spot on for what we needed. There were three of us in the room, and plenty of space for two beds. The bathrooms were well equipped, and very clean. The view from the lobby was just stunning - table mountain Breakfast each day was substantial and... More 

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review on TripAdvisor. I am delighted to read that you had an enjoyable time at the Hilton and would highly recommend us to other travelers. It is our top priority to ensure that every guest has a pleasurable and memorable experience. Thank you for staying with us and... More 

Cardiff, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Really lovely hotel. Check in staff were helpful and friendly, room was wonderful. The view from our window was nice. The location is fairly central and we made use of the complimentary shuttle to the waterfront which went every 2 hours. Staff also helped to organise things such as taxi to the airport etc which was great. Would stay here... More 

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Your kind comments regarding your recent stay at the Hilton Cape Town City Centre, it is much appreciated. I am delighted to read that you had a memorable experience at our property and would recommend us to the rest of the TripAdvisor community. Thank you for having chosen to stay at the Hilton Cape Town City Centre,... More 

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