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Hilton Cape Town City Centre

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126 Buitengracht Street, Cape Town Central 8001, South Africa
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Hilton Cape Town City Centre
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Hilton Cape Town City Centre
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756 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • English first
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  • All months
    (756)
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    (212)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

Amazing evening spent with dearest family and an incredible meal. Service was beyond great and the tastes mind blowing. Manager on duty, Yusuf Mussa, and the team were brilliant and made sure we were always taken care of and all our expectations were met. Definite return trip to this wonderful restaurant, Mezbaan!

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johannesburg, South Africa
1 review
3 of 5 stars Reviewed 1 week ago

Dinner and Breakfast. Was disappointed with the hotels food. they didn't have a baffey like the Hilton in Durban. no one attended to us when we went to the resistant. the food choices is not inclusive of all the people.

Review collected in partnership with Hilton Hotels & Resorts

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Jersey, null, Jersey
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hilton is the best i have stayed at the staff were so helpful and friendly particularly the doorman who was a ways happy to give recommendation on were to go in Cape Town and just helpful in general. The rooms are spacious and excellent as is the food the swimming pool and bar area are fantastic I will return... More 

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1 review
5 of 5 stars Reviewed 1 week ago

My friends and I we have been in Mezbaan Restaurant all most everyday for Iftar. The restaurant is stricly Halal. The Food is deliciouse and the service from the staff and the manager on duty on duty Yusuf Mussa is very professinal and attentiont to detail. We will definetly come back next year and we are going to recommend to... More 

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Singapore, Singapore
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights after a hectic trip around Namibia and it was so good to have a nice big hotel room. We were upgraded to a 1 bedroom suite with a stunning view of Table Mountain with the HHonors Diamond card. The room was spacious and had a microwave and toaster too. The staff are attentive and even... More 

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Johannesburg, South Africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I spent two nights at the Hilton Cape Town City Centre and can honestly say that I received exceptional service, from the moment I walked in until I moment I checked out. A big thank you to Grant, who ran the conference centre like clockwork and was available to meet all our requirements without complaint. I would highly recommend the... More 

Review collected in partnership with Hilton Hotels & Resorts

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1 review
5 of 5 stars Reviewed 2 weeks ago

This evening was such a great 1 with yusuf mussa serving and managing over waitors and general staff on our table. We were astounded by the service from management especially given the fact that Mr Musa is on food and beverage. He even extended his service to make my guest feel comfortable in the mezbaan seating area. We hope to... More 

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MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your recent stay with us. Your feedback is valued and I look forward to welcoming you back soon. With my personal regards, Marc O. Schumacher General Manager More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

You can't fault Capetown. One visit you will be addicted. This was our 4th trip and this time we did the winelands - most magical day out. This hotel is 5 mins out of the thick of it (the V&A waterfront) but the hotel puts regular free buses on and taxis are cheap. Rooms beautiful, service very good and exec... More 

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Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

We went to the Hilton hotel for drinks and shisha at the pool terrace and the service we received was just exceptional. The manager on duty (Fred) and the waiter took good care of us and this was by far the best experience we've ever had in Cape Town. The pool terrace is very cozy but some exotic lighting and... More 

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for posting a review on TripAdvisor. I am pleased to read that you enjoyed your stay at Signal Hill and received outstanding service from our team members. Your recommendation to fellow travellers is much appreciated and I look forward to welcoming you back soon. With my personal regards, Marc O. Schumacher General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I've been coming to the Mezbaan Restaurant and I always have an amazing experience. Tonight I came for the Iftaar Buffet and once again, it was fantastic. The manager on duty, Yusuf Mussa, and the staff were extremely helpful and treated us like royalty. The food is the best food in the city, and I recommend that everyone visit the... More 

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