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Hilton Cape Town City Centre

4.5 of 5 126 Buitengracht Street, Cape Town Central 8001, South Africa
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Hilton Cape Town City Centre
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Hilton Cape Town City Centre
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656 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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london uk
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

efficient but uncaring staff. exception was doorman and breakfast staff. management unresponsive to special request from us. I suppose deals only with business people, hence the business like attitude/. we did not find this in any other venue in south africa

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Warsaw, Poland
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is really superb hotel. it's centraly located, close to reataurants and party places. Facilities are modern and clean. I got an upgrade to very luxurious suite with separate living room and bedroom and balcony. Batroom was very large. Executive lounge was great and hotel has a small pool.

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Dallas, Texas
Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I was fortunate enough to be traveling with a friend who is a Diamond Member and made the hotel reservations, So I was truly treated like a "Diamond", from the upgraded room on the top floor with a spectacular view, to the Executive Lounge access, which included daily breakfast (full, not just a few items), to snacks throughout the day,... More 

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We love the Hilton. This is our second stay at the hotel. The room is neat and tidy. Its very spacious. We ordered room service from the Indian restaurant at the hotel it was yummy. Cant wait to return.

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

I have stayed in Hiltons and Conrads all over the world and have never experienced the poor service that I encountered at the Hilton Cape Town. Firstly they do not recognise Hilton Diamond as anything different to a normal guest. They laughingly told me about an upgrade to a Twin Hilton Deluxe Executive which would give me Executive Lounge access... More 

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London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

ON arrival at hotel was told i have upgrade due to gold status they didnt upgrade my room and i paid for a mountian view room executive room and they put me in a room facing the pool they moved me to mountain room with no problems but felt they was trying to downgrade my room so maybe watch out... More 

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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First of all, I reserved a Mercedes to pick me up from the airport only to be picked up by a no name SUV Stationwagon Crossover. This after my office explicitly requested and paid for a Mercedes. I shook this off as an oversight and at check-in the transportation supervisor apologized and said they would comp me somehow and ensure... More 

Was this review helpful? Yes 1
Rushden, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Firstly I have to say after booking the hilton I was a little worried as some mixed reviews however I would urge anyone who is skeptical to fear not! The Hilton Cape town city centre has an amazing loa ration and wonderful views of table mountain. Granted we were on the top floor. The hotel concierge (Ivan in particular) were... More 

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Pretoria, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hotel met all our needs with fast Internet, parking, Good food , great service and amenities. By accident we were there on the 1st Thursday of the Month and this is when the City has a party. I have never seen so many restaurants and beer gardens with patrons standing outside enjoying the atmosphere. It is the place to... More 

Review collected in partnership with Hilton Hotels & Resorts

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MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for posting a review on TripAdvisor. I am pleased to read that you had a memorable stay here at Hilton and enjoyed the atmosphere Cape town had to offer. Your positive review is appreciated and I hope to welcome you back in the near future. With my personal regards, Marc Schumacher General Manager More 

Manahawkin, New Jersey, USA
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the hotel you can easily walk to the restaurants and attractions of downtown in 5 minutes or less and it's a quick and free hotel shuttle bus ride to the waterfront. They also have a parking garage in the basement and a Hertz rental car facility on property. We took a taxi from the airport to the hotel which... More 

Was this review helpful? Yes
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your recent stay with us. Your positive review is valued and I look forward to welcoming you back to the Mother City soon. With my personal regards, Marc O. Schumacher General Manager More 

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Additional Information about Hilton Cape Town City Centre

Address: 126 Buitengracht Street, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Cape Town City Centre 4.5*
Number of rooms: 137
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Also Known As:
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa
Hotel Style:
#21 Business Hotel in Cape Town Central
#39 Romantic Hotel in Cape Town Central
#41 Luxury Hotel in Cape Town Central
#45 Family Hotel in Cape Town Central

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