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Hilton Cape Town City Centre

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126 Buitengracht Street, Cape Town Central 8001, South Africa
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Hilton Cape Town City Centre
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889 Reviews from our TripAdvisor Community

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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at the Hilton Cape Town for three nights to celebrate my husband's 40th birthday. Overall, our impression of the hotel was good, the rooms are modern and spacious and most of the staff are friendly and accommodating. Breakfast is "OK", the hot buffet food was generally lukewarm to cold but the omelettes are good. The complimentary shuttle service... More 

Helpful?
2 Thank Aerontjie
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed in room 405. The rooms are very nice and spacious, except for the toilet which doesn't flush properly. Breakfast buffet is cold, except if you order the omelette, which is nice. There is no bacon, which is disappointing. The front desk didn't follow-up on two requests. The first request was to have a shirt ironed -- I had... More 

Helpful?
Thank MarkANicholson
Dublin, Ireland
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed at the Hilton Cape Town for 8 nights. Staff couldn't have been nicer and made us feel so welcome. Nothing was too much trouble. The room we had was on the 8th floor with a view of Table Mountain and Signal Hill. The room was roomy and the furnishings modern. There was a hourly shuttle bus to the V&A... More 

Review collected in partnership with Amoma.com

Helpful?
Thank wianc2016
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for sharing your experience regarding your recent visit at Hilton Cape Town City Centre. I'm delighted to read that you had a memorable stay and enjoyed our modern furnishings as well as the stunning view of Table Mountain. Thank you for your positive comments and we hope to welcome you back to the Mother City.... More 

Hampshire
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for ten nights, they offered a free transfer to and from the V&A waterfront every day on the hour, the staff couldn't be more helpful and friendly if they tried, in the bar by the pool Yummy, Li ann and the staff were always very friendly, I find it very hard to fault this place, but I... More 

Helpful?
Thank fulhamfcboys
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for posting a review on Trip Advisor. It is such a pleasure to learn that you were welcomed by our friendly and helpful staff with the warmth and hospitality they are renowned for. It's great to read that you enjoyed the clean and spacious rooms and our central location to the trendy long street. I'm... More 

Harare, Zimbabwe
1 review
4 of 5 stars Reviewed 3 days ago NEW

Yes we found the hotel to be well positioned near town V & A AND TABLE MOUNTAIN. nICE AND CLEAN BIG ROOMS WITH A VERY LARGE BATHROOM Hotel also offers a courtesy car but you have to pay. You can also walk near to loog st which is great at nights and lots of coffee shop which also offer breakfast

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank RAKESH P
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for posting a review on Trip Advisor regarding your recent stay at Hilton Cape Town City Centre. I am pleased to read that you found the hotel centrally located and in close proximity to long street and other coffee shops. It's a pleasure to learn that you found our accommodation nice, clean and spacious. Thank... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 4 days ago NEW

It was a great stay with great value of money. I was in Cape Town for a business trip and for me the most important thing for me was the internet and the bed. The internet was reliable and fast, and the bed was very comfy. Definitely I will stay there again.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sami M
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay on Trip Advisor, your feedback is important to us. I'm delighted to read that we could meet your expectation regarding the internet and reliability therefore. We glad to know that you were comfortable throughout your stay. Thank you for having chosen to stay at the Hilton... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is extremely well kept, very impressed with cleanliness of the rooms. Hotel décor is very attractive, and location is great. Hotel food is great, good variety and excellent quality. Executive lounge had a good spread for evening snacks and breakfast.

Helpful?
Thank Murad M
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for posting a review in Trip Advisor. I'm delighted to read that you enjoyed the cleanliness if the rooms, the décor and the central location. Your positive comments regarding the selection of quality and variety of food during breakfast and in the Executive Lounge is highly appreciated. Your feedback is valued and I'm looking forward... More 

London, United Kingdom
Level Contributor
74 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I will try to be factual. We read reviews about noise and made sure the Minstrels parade was over before booking and also at check in as we had a busy schedule next day. We moved room once before spending the night as we could hear traffic outside and revving of engines . Shortly after midnight we were woken up... More 

Helpful?
Thank Emil A
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review on Trip Advisor. Please accept our sincere apologies for the inconvenience experienced with regards to the noise level in the room due to the Cape Minstrel Carnival. This is a tradition in the City of Cape Town and we have no influence on these traditions. We respect... More 

Martin, Slovakia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Perfect: hotel, services, staff. I will rememeber all forever! We feel safe, we had perfect food, lot of space in room and, moreover, hotel staff really helped us to finish some services (e.g. prepaid diving, etc. :-)). Thank you very much.

Helpful?
Thank matuska1971
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for your kind comments regarding your recent stay at the Hilton Cape Town City Centre, it is much appreciated. I'm happy to read that you that you received perfect service from our staff members who assisted you with some of your excursions and we glad to know you felt safe at our hotel. Thank you... More 

Hastings
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It would have been helpful to know, when booking this hotel, that it is Muslim run. I have no difficulty with that, BUT, when neither restaurant stocks alcohol and the menu is Muslim based, it does tend to influence your choice. Not everyone enjoys curries and highly spiced foods, The room was clean and tidy, but is not, in the... More 

Helpful?
Thank Birmancat
MarcSchumacher, General Manager at Hilton Cape Town City Centre, responded to this review

Dear Valued Guest, Thank you for your recent review on Trip Advisor. In an effort to meet the needs of our diverse guests and the communities in which we operate, Hilton Cape Town City Centre provides a Halaal-friendly environment. Alcohol is available at Signal Hill Terrace, the Executive Lounge and In-room dining. This information is visible on our website. Please... More 

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