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Pepperclub Hotel & Spa

Cnr Loop and Pepper Street, Cape Town Central 8001, South Africa
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Pepperclub Hotel & Spa
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Pepperclub Hotel & Spa
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454 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was in Cape Town for a conference, and stayed at the Pepperclub for 4 nights. I was one of the unfortunate people put in a room overlooking Long St. The positives are that the rooms are very clean and modern, there is a great view of Table Mountain from the pool, and the staff was friendly. However, the layout... More 

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Stourbridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed three nights in early April. We were very concerned before arriving, having read the tripadvisor reviews relating to noise. We asked to be given a quiet room and it WAS quiet. In fact I think they gave us an upgrade as we had a balcony. Shuttle to the V&A waterfront was useful and the drivers were very polite and... More 

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Chester, United Kingdom
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Arranged for us by our tour company, we stayed here for 4 nights in March. It is in a great location and has really attentive. staff. Amazing buffet style breakfast that set us up for our days. Huge room, and the gym must have the best view anywhere (overlooking Table Mountain). Didn't do evening meal, although one of our fellow... More 

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Liverpool, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great stay here over four nights. The staff were amazing with us and our children, very helpful and courteous. We used the free shuttle service to/from the waterfront which was seamless. Our suite had two large bedrooms, two immaculate en suite bathrooms, living, kitchen and dining areas with a large balcony with stunning views of Table Mountain.... More 

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Melbourne, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on Business for an extended period in 2015. The hotel on the whole is very good - however it's a bit rough around the edges. Paint is peeling around the doorways, one was separating completely from the wall in my room. However, the view is to die for - and the air conditioning very effective. The hotel WiFi... More 

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Wirral, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

An excellent hotel situated in the centre of Cape Town. Very modern and well appointed and located within easy reach of all the major attractions. Good food for both breakfast and dinner. Very well furnished room with an excellent bathroom and shower. One major drawback is the noise level from outside the hotel. Being situated in the centre of the... More 

Was this review helpful? Yes 2
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Pepperclub for three nights around Easter. The staff were welcoming and went above and beyond to help us, including ringing local supermarkets to track me down some rare gluten free bread. The suite we had was perfect and we enjoyed an outing to Camp's Bay as part of regularly scheduled transport by the hotel. Thanks pepperclub!

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Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for taking the time to review your stay with us on TripAdvisor and for the positive feedback. We are pleased to note that you had a wonderful stay at the hotel and that our team made your stay a memorable one. We look forward to welcoming you back to the Pepperclub Hotel & Spa, hopefully in the near... More 

Southampton, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location is generally very good. Two nights we managed to sleep okay but the following two nights I had to use earplugs as the noise from the club over the road was far too much for me. Staff were very helpful and the concierge was really good at arranging what we needed. Shuttle bus down to the V & A... More 

Was this review helpful? Yes 2
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for choosing the Pepperclub Hotel & Spa as your choice of accommodation and for reviewing your stay with us on TripAdvisor. Your feedback is valuable to us. Our sincere apologies for the noise levels you experienced. Due to being a city centre hotel, we are faced with disturbances from time to time. However, I would like to assure... More 

Sheffield, England
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for four days at the beginning of a tour and a further two days at the end. For the first stay I had a room in the main block on the 15th floor which was very large, very clean, very comfortable and extremely well equipped. It also had a wrap-around balcony with views of Table mountain to one... More 

Was this review helpful? Yes 2
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for reviewing your stay at the Pepperclub Hotel & Spa on TripAdvisor. Your feedback is appreciated. Our sincere apologies for the noise levels you experienced on the last few days of your stay. Due to being a city centre hotel, we are faced with disturbances from time to time. However, I would like to assure you that we... More 

Senior Contributor
27 reviews 27 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Almost everything about this hotel is perfect or near as. The service from the staff was exceptional, comparing favourably to other five star hotels I've stayed in. The concierge was zealous almost to a fault in seeking the best tables, the best price etc. The reception staff bent over backwards to accommodate requests. The restaurant staff were attentive and friendly... More 

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