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All 102 Cape Town Central hotels

Pepperclub Hotel & Spa

5.0 of 5 Hotel   |   Cnr Loop and Pepper Street, Cape Town Central 8001, South Africa
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Pepperclub Hotel & Spa
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Ranked #46 of 102 hotels in Cape Town Central
A recent review
5 of 5 stars reviewed yesterday
Jazzy129 Strand, Western Cape, South Africa
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356 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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English first
Strand, Western Cape, South Africa
2 reviews
5 of 5 stars Reviewed yesterday NEW

Loved everything about the hotel. excellent service , awesome view of the mountain and the cities nightlife. was on the 16th floor so the noise from long street did not bother me when I closed the doors . stood on the balcony and enjoyed the view and watching the busy nightlife . great food , great presentation , loved the... More

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Leamington Spa, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Although located near the main tourist attraction of Long Street this hotel seemed to be more set up to cater for conferences and their guests than for tourists. However we had a Family suite (2 bedrooms, a lounge and kitchen area) which was perfect for our needs. The staff were polite and efficient but the service was not personal enough... More

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Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Pepper Club Hotel in Cape Town. Very friendly bar staff. Lovely personable dining room attendants. The people at the hotel are very warm and so hospitable, that I would recommend the hotel for this reason alone. The hotel also has a private cinema and a wonderful spa! Basic room was a bit poky in size but had... More

Was this review helpful? Yes 1
Pretoria
Top Contributor
59 reviews 59 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent only one night, but noise from Long Street made for poor sleep. Perhaps the rooms could do with better isolation to block out noise levels. Great food in the restaurant, although presentation could be better. Tasty breakfast with good spread of cheeses and variety of foods. Good bed and spacious rooms with ok decoration. Perhaps not the best place... More

Was this review helpful? Yes 1
Pretoria, South Africa
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed there for three days as I was conducting a workshop there.The hotel room, the conference venue, service, staff's professionalism and the food can't be faulted, it was a real 5 star experience. My problem was with the lifts. I was staying on the 6th floor and to get access there I had to ride up to the 8th... More

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Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for taking the time to review your stay at Pepperclub Hotel & Spa on TripAdvisor however we are concerned with your feedback. Our General Manager has kindly asked if you could please make direct contact him on info@pepperclub.co.za or +27 (0)21 812 8888 in order to discuss the feedback of your stay with us. Kind regards, More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It makes such a great change experiencing good service, with a smile and alert staff in Cape Town. Lately I have found service SO bad ...sloppy staff who slouch around and act as if you're interrupting THEIR evening when you beg for attention. I spent the night at the Pepperclub Hotel and Spa (wish it had been longer). Had a... More

Was this review helpful? Yes 1
Ahmedabad
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

To start off our Honeymoon, we stayed in Cape town for 3 nights at Pepper Club in February 2014. My husband and I had a great stay at the hotel. (It was booked by our agent). The bedroom was big enough and the bathroom was huge. The rooms were clean. Since the hotel knew that it was our honeymoon, they... More

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Cape Town, South Africa
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Most definitely not a 5 star experience. Upon arrival we waited to be checked in for about 5 mins before anyone even acknowledged we were waiting. My wife had paid for the room upfront on their website but after repeatedly explaining this and sending every form of proof of payment i could find they eventually let us go to our... More

Was this review helpful? Yes 3
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for taking the time to review your stay with us at the Pepperclub Hotel & Spa. Your feedback is greatly appreciated. Our General Manager has been in direct contact with you and is personally investigating this matter. Kind regards, More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 18, 2014

Really enjoyed my stay... Beautiful comfortable rooms, a bath tub to die for, staff for whom nothing is too much. The restaurant can however improve on consistency- ranged from excellent one night to really mediocre the next ... Pity the noise coming from club across the road throughout the night will keep me away in future

Was this review helpful? Yes 4
Pretoria, South Africa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

What an experience. The Pepper Club Hotel & Spa is an oasis in a very barren desert. After 2 days of various flights I ended up at the Pepper Club Hotel & Spa dead on my feet. I was received by very professional staff and walked into a tranquil room with all the requirements I had, catered for. I loved... More

Was this review helpful? Yes 1
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Additional Information about Pepperclub Hotel & Spa

Address: Cnr Loop and Pepper Street, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pepperclub Hotel & Spa 5*
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Also Known As:
Pepper Club Luxury Hotel And Spa
Pepper Club Luxury Hotel Cape Town Central
Pepperclub Hotel & Spa Cape Town, South Africa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#19 Spa Hotel in Cape Town Central #39 Business Hotel in Cape Town Central #43 Family Hotel in Cape Town Central #43 Romantic Hotel in Cape Town Central #43 Luxury Hotel in Cape Town Central
Hotel Class
Official Description (provided by the hotel)
Bound by Loop, Long, Pepper and Bloem Street, Pepperclub Hotel & Spa is situated in the heart of bustling Cape Town and at the foot of renowned Table Mountain and Lions Head. The hotel not only offers the ideal location, but also five star comfort and personalised service to suit the needs of both leisure and business travellers. Inspired by New York's chic interiors, the hotel consists of 210 generously appointed suites, all of which include spectacular views of Cape Town. Facilities at the hotel include, among others, the intimate Odeon cinema, a fully-equipped gymnasium and a swimming pool with panoramic views. Cayenne Spa, tucked away on the 8th floor of the hotel, offers sanctuary for guests with its modern aura and eclectic menu of modern treatments. Located on the ground floor is Pepperclub's exclusive Paparazzi Bar & Lounge and in-house restaurant, Sinatra's, which combines a stylish and modern setting with a menu inspired by European continental cuisine. The hotel also offers guests scheduled complimentary shuttles to the V&A Waterfront and Camps Bay, home to one of South Africa's most beautiful and picturesque beachfronts. It is here that you will also find our beach club facilities. Hotel guests will have exclusive VIP access to the beach club's showers, private lockers and changing and restroom facilities. ... more   less 
Number of rooms
195

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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