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Pepperclub Hotel & Spa

Cnr Loop and Pepper Street, Cape Town Central 8001, South Africa
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Pepperclub Hotel & Spa
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486 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Was there for 1 week, and at first, my plan was to only stay for 2 nights , but I was so impressed by the spacious rooms , I had a pleasant stay. The breakfast was also amazing, as well as room dinning. The staff were friendly definitely felt at home. With the cayenne spa right there by the hotel.... More 

Was this review helpful? Yes
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for choosing the Pepperclub Hotel & Spa as your choice of accommodation and for the lovely review. Your feedback is greatly appreciated. We are a pleased to note that you had a great stay with us and enjoyed the cuisine from Sinatra’s restaurant as well as the various facilities the hotel has to offer. We look forward to... More 

5 of 5 stars Reviewed 1 week ago

The Pepperclub Hotel is a great hotel with awesome decorations. The staff is friendly, especially front desk and hotel had a great ambiance. I got upgraded to suite which was beautifully done and warm but my room was located on the noisy side (by long street) but the curtains managed to block the noise out.

Was this review helpful? Yes
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for taking the time to review your stay with us on TripAdvisor and for the wonderful feedback. It was warmly received. We are thrilled to note you had an enjoyable stay at the hotel and that the Pepperclub’s team contributed to the warming ambiance of the hotel. We trust you had a safe journey home and look forward... More 

Cape Town, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a wonderful experience. We attended a birthday party celebration and had the most amazing time in the luxurious Pepperclub. The mini theatre was an added treat, complete with soda and popcorn. Staff were attentive and the food sumptuous.

Was this review helpful? Yes
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for the fantastic review on the birthday celebration you attended at the Pepperclub Hotel & Spa. Your feedback was warmly received and greatly appreciated. We are pleased to note that you enjoyed The Odeon Cinema experience and cuisine from Sinatra’s restaurant. We hope to see you soon and all the best. Kind regards, More 

Johannesburg, South Africa
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a comfortable, well appointed hotel. We spent three nights here and we were satisfied. Good access to all areas, two hourly shuttle to the Waterfront, good buffet breakfast. I did however find the noise from the street at night very loud. Next time I will ask for a room away from the road.

Was this review helpful? Yes
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you kindly for reviewing your stay with us on TripAdvisor. Your feedback is very valuable to us. We are pleased to note that you had an enjoyable stay at the Pepperclub Hotel and enjoyed the breakfast Sinatra’s restaurants offers. Our sincere apologies for the noise levels you experienced. Due to being a city centre hotel, we are faced with... More 

Perth
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was on an extended stay at Pepperclub with some colleagues. All the staff were great and we had a good time. I was well looked after when I was ill and I was lucky enough to get a room which didn't face long street, but some of my friends did and we were all prepared with ear buds so... More 

Was this review helpful? Yes 1
Johannesburg, South Africa
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed here for the Easter weekend in April. It was amazing, the view, the food, the staff, the Spa, Room service, Turn Down service and Concierge to name a few. Was on the 7th floor, and I see that most people complain about the Noise? Don't know if the excitement of Cape Town made me so tired, but I... More 

Was this review helpful? Yes
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you kindly for reviewing your stay with us on TripAdvisor and for the lovely review. Your Feedback was greatly appreciated. We are thrilled to note that you had a wonderful stay at the hotel and that you enjoyed the facilities which the hotel to offer. We look forward to welcoming you back, hopefully in the near future. Kind regards, More 

Johannesburg, South Africa
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I had been to this hotel before but never stayed for more than one night to full experience the real thing. We stayed there for 3 nights on business and had a great time. Used their cinema to watch movies. Their rooms are absolutely stylish and modern. Their wi-fi is stable and uncapped. Food at their restaurant wow!!! I truly... More 

Was this review helpful? Yes 1
County Carlow, Ireland
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed June 28, 2015

A very warm greeting on arrival. Staff very friendly and helpful. Great selection of food in restaurant. Rooms were big, spotless and spacious, each kitted out with a mini kitchen. Pool area very small. A free shuttle bus brought you down to the waterfront on the hour. The view from the cape wheel was beautiful at night and plenty of... More 

Was this review helpful? Yes
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for the review you kindly posted on TripAdvisor. Your feedback was warmly received and greatly appreciated. We are pleased to note that you had a lovely stay at the hotel and that you were made to feel welcome from the very start of your stay. We look forward to welcoming you back to the establishment. Kind regards, More 

New Delhi
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 27, 2015

A Business hotel located next to long street. We stayed here for three days in June first week. The room offered a view of a quiet street. It had a wifi. The Bathroom had a tub and were clean and tidy. Sinatra’s restaurant was the only restaurant which offered all the three meals. We had breakfast which offered reasonable variety.... More 

Was this review helpful? Yes
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 24, 2015

The hotel is very nice, as are the rooms. Overall the facilities at the hotel are what you would expect for the price you pay. The one drawback of the hotel is the location. Throughout my stay at the hotel, I couldn't go outside the hotel due to fear of street crime. I guess this is an issue for all... More 

Was this review helpful? Yes
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for choosing the Pepperclub Hotel & Spa as your choice of accommodation and for reviewing your stay with us on TripAdvisor. Your feedback is of great value to us. We are pleased to note you had an enjoyable stay at the hotel and thank you for the lovely compliments on Tarra and Bin. Rest assured your feedback has... More 

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