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All 120 Cape Town Central hotels

Pepper Club Hotel & Spa

5.0 of 5 Hotel   |   Cnr Loop and Pepper Street, Cape Town Central 8001, South Africa
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Pepper Club Hotel & Spa
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74%
Ranked #56 of 120 hotels in Cape Town Central
Certificate of Excellence 2013
A recent review
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303 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The location is perfect, great views. The rooms are clean, spacious with luxurious finishes. The hotel boasts a private cinema, which we really enjoyed. The breakfast served is delicious and beats any I have had at hotels. The staff are friendly and accommodating, serve with a smile always. The reception area up to the bar is styled beautifully. Luxury through... More

Was this review helpful? Yes 4
Johannesburg, Gauteng, South Africa
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

What an excellent stay we had. Wonderful, friendly staff. Very helpful. Must compliment the valet parking/service. Checking in and out smoothly and professionally. Excellent breakfast....by far the best on our trip to the Cape! We had to leave very early for our journey back to Gauteng and a lovely packed breakfast awaited us on our check out. Delicious ! We... More

Was this review helpful? Yes 3
Bristol, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was myself and my girlfriend's first trip to SA and as such we were not sure what to expect. The hotel was brilliant, there were people on the doors 24/7 and the lift only worked with your room key making us feel safer than we would at home. The rooms were clean and well laid out. They provide cooking... More

Was this review helpful? Yes 3
London, United Kingdom
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

A well maintained modern hotel, with spacious rooms and we had additional facilities ( m/wave, toaster, cooker) that we didn't use. We had a room with balcony overlooking Loop street with views of the mountains. Breakfast offers a varied selection of good quality, service can be slow in busy times but the staff are eager to please. The pool is... More

Was this review helpful? Yes 1
Dallas, Texas
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel itself is gorgeous, and the staff is wonderful, but the location made it a miserable experience for us. It's on Long Street, which is Party Central. The thumping of music from multiple night clubs starts around 10 pm, and goes on until 4:30 in the morning. There is no escaping it, along with horns honking, police sirens, and... More

Was this review helpful? Yes 1
Cape Town Central, South Africa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What an amazing hotel. I am always absolutely blown level of service from the Pepper club team. I have booked accomodation with numerous of my international clients with the Pepper club and they are always blown away. The Pepper club crew are awesome customer service personified. They are always willing to help and assist with any problem you may have.... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The second you arrive outside, the staff cannot do enough to help. The foyer is clean and very well presented. I stayed in 1 bed suit which was spacious and excellently well equipped however, it was not as spotlessly clean as the foyer would have you expect. It was not dirty buy any means just not living up to the... More

Was this review helpful? Yes 3
Pepper_Club_PR, Public Relations Manager at Pepper Club Hotel & Spa, responded to this review

Thank you for taking the time to review your stay with us on TripAdvisor. Your feedback is greatly appreciated. We are pleased to note that you had an enjoyable stay with us and thank you for your constructive feedback on your bedroom. Our Executive Management team are well aware of your feedback and are further investigating the situation at hand... More

Johannesburg, South Africa
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I regularly stay at the Pepper club hotel in Cape Town city centre and highly recommend it to anyone considering hotels in Cape Town. It has the facilities of a world class hotel with the personal service one expects from a boutique hotel. The service is phenomenal and every staff member goes out of their way to make you feel... More

Was this review helpful? Yes 4
Pepper_Club_PR, Public Relations Manager at Pepper Club Hotel & Spa, responded to this review

Thank you for the wonderful review you kindly posted on TripAdvisor. Your feedback was warmly received. We are thrilled to hear that you enjoy your regular stays with us, the food and service as well as the location of the hotel. We are honoured to be placed as one of your top 5 hotels in the world. Thank you. We... More

Johannesburg, South Africa
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The cyclists were very appreciative of the excellent warm breakfast that was served and apparently no other hotel offers a warm breakfast for cyclist. Service was phenomenal. Thank you all for making our stay a memorable one.PEPPERCLUB RULES!!!!

Was this review helpful? Yes 5
Pepper_Club_PR, Public Relations Manager at Pepper Club Hotel & Spa, responded to this review

Thank you for the wonderful review you kindly posted on TripAdvisor. Your feedback is greatly appreciated. We are thrilled to hear that you had a memorable stay with us. We look forward to welcoming you back to hotel in the near future. Kind regards, More

Johannesburg, South Africa
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wow! What a Hotel!!! From the concierge staff to the most senior managers everyone does their best to give you the attention you expect from a 5 star hotel. Every last detail is catered for not forgetting it's own private cinema. The rooms are classy and spacious and filled with everything you need even your own pair of slippers. The... More

Was this review helpful? Yes 7
Pepper_Club_PR, Public Relations Manager at Pepper Club Hotel & Spa, responded to this review

Wow! What a wonderful review you kindly posted on TripAdvisor. Your feedback was warmly received and greatly appreciated. We are pleased to note that you had a fantastic stay at the Pepperclub Hotel & Spa and that you enjoyed our luxurious suites. Thank you for the complimentary feedback on our staff and the service you experienced. Rest assured that your... More

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Additional Information about Pepper Club Hotel & Spa

Also Known As:
Pepper Club Luxury Hotel Cape Town Central
Pepper Club Luxury Hotel
Pepper Club Luxury Hotel And Spa
Pepper Club Hotel & Spa Cape Town, South Africa
Address: Cnr Loop and Pepper Street, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#45 Business Hotel in Cape Town Central
#49 Family Hotel in Cape Town Central
#50 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pepper Club Hotel & Spa 5*
Official Description (provided by the hotel):
You cannot fail to be impressed at Pepper Club Luxury Hotel & Spa in Cape Town’s cosmopolitan CBD strip. At a cost of 400 million Rand, five-star luxuries come as standard in this chic hotel that features the Sinatra's restaurant, Paparazzi Cocktail Bar and Piano Lounge, a 29-seater private cinema, Cayenne Spa and Fitness Centre. Guests are afforded exclusive VIP access to our stylish beach restaurant and cocktail bar - Pepper Club on the Beach, and a rooftop swimming pool backed by panoramic views of Table Mountain. Pepper Club also sports a fleet of luxury vehicles - including a Rolls Royce Phantom - for chauffeuring guests to and from the airport and business meetings, as well as sight-seeing trips making Pepper Club Luxury Hotel & Spa Cape Town’s hottest accommodation and meeting place. "Awarded Best Luxury Hotel in South Africa" by CNN Traveller ... more   less 
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