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African Pride 15 On Orange Hotel

5.0 of 5 Corner of Greys Pass & Orange Street | Gardens, Cape Town Central 8000, South Africa
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African Pride 15 On Orange Hotel
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African Pride 15 On Orange Hotel
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313 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed today NEW via mobile

OK for short business trips. Decor modern, rooms large, uncluttered and pleasant. Staff generally friendly and efficient. Location is a problem - not much to do or see in immediate vicinity (within walking distance). The hotel taxi costs R180 to get to Waterfront and back - there should be a complimentary shuttle service for guests.

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Contributor
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

A nice hotel situated inside the city centre of cape town. Lots of tourists and a nice buz! This hotel offers excellent service with spacious and luxurious rooms. The restaurant and in room dining was a nice experience. I will definitely recommend this hotel to anyone who wants to have a luxurious stay in cape town!

Was this review helpful? Yes 1
Cape Town, South Africa
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We won a free night B&B at this hotel. It's nicely located for Cape Town city and you can walk to Long Street and Koof Street (plenty of restaurants, cafe's and night life); it's next door to the planetarium and round the corner from the Company Gardens. There is safe parking. If you're going to park your car and use... More 

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DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review

Dear Dozylocal, Thank you for your review and for staying at African Pride 15 on Orange hotel. I would like to apologise for the amenities that were not in your room and the cold breakfast buffet. We will address the issue immediately with the relevant departments to ensure this does not happen again. I hope we will have the opportunity... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed four night and stayed in a standard room which was amazing! Central and convenient, generously sized room with a nice. The staff at the concierge and the porters were courteous and forthcoming. The Suntra spa was amazing, but bookings were taken up by outside guests which inconvenienced us somewhat. All in all, a very positive experience.

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DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review

Dear Jessica S, Thank you for your words of appreciation about your recent stay at our hotel. We are delighted to receive your compliments and we will certainly congratulate the TEAM for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming you back to... More 

Johannesburg, South Africa
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Nothing to complain about! Lovely stay everytime I stay here. Food is always amazing - breakfast has good variety and freshest ingredients! Architecture is modern and amazing. Definitely a good rate for a 5* restaurant!

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DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review

Dear Pranil_Dullabh, Thank you for the ‘5 out of 5’ score on TripAdvisor. I am delighted to hear you were happy with our breakfast selection. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming you back to our hotel again soon. Kind regards, Douglas Allen General Manager More 

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The decision to stay here should simply come down to how important service is to you. At every point we needed service it was poor here. We saw the reviews of poor service on Trip Advisor and did not think it would impact us -- it did. The reception phone goes unanswered and simple requests are not met. The management... More 

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DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review

Dear DerrickB20, Thank you for taking the time to share your experience with us on Tripadvisor. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience that you experienced during your visit to African Pride15 on Orange hotel. GUEST feedback... More 

Branford, Connecticut
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed there over Christmas, 2014. I agree with all the positive comments about the facilities and the general service. The hotel is beautiful and generally the staff were great. However, take the comments about rooms overlooking the foyer seriously. I had a room with a view of Table Mountain which was spectacular. My daughter had a room overlooking the Foyer.... More 

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DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review

Dear Paul C, Thank you for providing us with your feedback. I am delighted to hear you enjoyed the stay and would like to apologise for the slow service in the restaurant. We will address the issue immediately to ensure our GUESTS receive only the best service at all times. I am sorry to hear that you were not informed... More 

Johannesburg, South Africa
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at the 15 on Orange a number of times and I have been happy with the quality of the rooms and the service. However, If you get one of the rooms facing the inside of the hotel, please note that the windows are two-way glass, so people walking on the passage opposite to you can see directly... More 

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DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review

Dear Steffen K, Thank you for your review and for staying at African Pride 15 on Orange hotel. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. The comments about the standard room have been noted and I would suggest in the future to book our deluxe rooms... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This is really a gem in the heart of Cape Town. Rooms are spacious and the sheets and pillows are soft and incredibly comfortable. The staff really goes out of their way to make sure every need is looked after. The bellboys Yusuf and Faseeg and Kawai,were most helpful --I was met quickly upon arrival and they helped with my... More 

Was this review helpful? Yes 1
DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review

Dear Jen S, What an amazing review and thank you for the ‘5 out of 5’ score on TripAdvisor. We aim to provide the best GUEST service and it is wonderful to know that this is being achieved. I will commend the TEAM for their ongoing search for excellence. I am thrilled that African Pride 15 on orange hotel is... More 

Johannesburg, South Africa
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at 15 on orange while in Cape Town for work. I was very impressed with the level of service from the staff and the quality of the finishes in the hotel and just the general feel to it. I have marked them down a star because if the initial room I was placed in, where with the curtains open... More 

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DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review

Dear John_Golding, Thank you for taking the time to post your positive feedback after your recent stay with us. I have noted your comment about the room preference and I would suggest on your next stay you book a deluxe room as they are all outward facing. Your comments are therefore much appreciated, and we hope to have the privilege... More 

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Additional Information about African Pride 15 On Orange Hotel

Address: Corner of Greys Pass & Orange Street | Gardens, Cape Town Central 8000, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:5 star — African Pride 15 On Orange Hotel 5*
Number of rooms: 135
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Also Known As:
African Pride 15 On Orange Hotel Cape Town, South Africa
Hotel Style:
#8 Spa Hotel in Cape Town Central
#11 Business Hotel in Cape Town Central
#16 Family Hotel in Cape Town Central
#24 Romantic Hotel in Cape Town Central
#26 Luxury Hotel in Cape Town Central

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