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5.0 of 5 Hotel   |   Wale Street, Cape Town Central 8001, South Africa
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Taj Cape Town
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Ranked #24 of 120 hotels in Cape Town Central
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601 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Mumbai
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed today NEW

Our stay at the Taj cape town was in the 3rd week of April and one of the busiest time for the hotel (2 Ocean's marathon and the long weekend). The hotel was almost sold out and that is where the extra was missing. First the great part : We stayed at the Luxury Mountain view room and the room... More

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

A great hotel - interior so beautiful and a very helpful staff. The breakfast is second to none and you will be served by a staff that take a pride in making your stay as pleasend as possible. The hotel is situated in the very centre of the city, close to many of the must.-see attractions. Going to the Waterfront... More

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New York City, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

My stay at the Taj was amazing from beginning to end. The location, right in the middle of everything, was perfect. The staff were all professional and very well trained in their jobs, from the front desk, restaurant staff, drivers to housekeeping. From the moment I checked in everyone addressed me by name and all were very pleasant and helpful.... More

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Pretoria, Gauteng, South Africa
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

My husband and I went for a massage at the hotel's spa. surroundings beautiful and stunning. I went for an indian head massage for R500. It was the worst experience of my life!! The therapist had no idea what she was doing, she was softly rubbing my head with the palm of her hands.. The hotel is stunning, the service... More

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MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Sincere thanks for taking the time to share your experience in our Jiva Spa with us. We certainly greatly value the input and it is only through feedback like yours are we able to improve on our high service standards. Please accept our sincere apologies, for any discomfort this Head treatment had caused. I have taken the... More

Johannesburg, South Africa
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We enjoyed our stay, the staff were absolutely amazing and very helpful. Breakfast was good. The rooms were spacious and very comfortable. We loved the convenience of the position of the hotel in central Cape Town, we were able to enjoy walks. We were able to take a nice walk to Bo-Kaap.

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MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Ms Cronje Thank you so much for sharing your experience. We hope that it will not be too long before we welcome you back to Taj Cape Town. Kind regards Michael Pownall General Manager More

Navi Mumbai, India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Last week I have been to Cape Town where I have stayed at Taj Cape Town , room No 1502 ( 9th April 14 to 12th April 14 ). On 9th I have checked in around 5 pm ( Local Time ) . I was in room most of the time & as a habit I have kept all my... More

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Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were upgraded to a room with an unbelievable view of the mountain. What a beautiful room and such a treat! Thank you very much for a lovely stay. Also the staff were all very friendly and willing to assist. We had a short, but great stay

Was this review helpful? Yes 1
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Ms Venter Thank you for sharing your experience with other Tripadvisors. We certainly hope to welcome you back for a longer stay in the near future. Kind regards Michael Pownall General Manager More

Cairo, Egypt
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the first time I stayed in a Taj and it was a pleasant experience. Check-in was quick, the rooms are impressive, and our mountain view is to die for. If anyone is familiar with the Dusit Thani chains of hotel I must say this is very reminiscent of it for me. The staff are very helpful, and they... More

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MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Waseem Thank you so much for sharing your experience. We will certainly share this with the entire team. We look forward to welcoming you back to Taj Cape Town in the near future. Kind regards Michael Pownall General Manager More

Atlanta, Georgia
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a really nice hotel, very good location, and great accommodating staff. The morning breakfast was delicious, so were our other meals at Mint Restaurant. My husband called in ahead to have a surprise for me to include a drink, flowers, etc which was never delivered but had been paid for. That was disappointing. The hotel car was convenient... More

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MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you for taking the time to share your experience however I read with concern that our team did not deliver on the flowers, which I would like to follow up on, albeit 5 months ago. Please could you make contact with my office so that we can do the necessary investigation and also make arrangements for... More

Durban, South Africa
Contributor
16 reviews 16 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We travelled to Cape Town at the beginning of February for an event and stayed at the Taj in Wale Street. It is a lovely hotel as you would expect from this group of hotels and guests experience the same seamless service as in their hotels in India. The linen on the beds is absolutely sumptuous and the house keeping... More

Was this review helpful? Yes
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued guest Thank you so much for sharing your experience. We will certainly convey your appreciation to the entire team. We hope that it will not be too long before we welcome you back to Taj Cape Town. Kind regards Michael Pownall General Manager More

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Additional Information about Taj Cape Town

Also Known As:
Taj Cape Town Hotel Cape Town Central
Taj Cape Town Hotel
Taj Cape Town South Africa
Address: Wale Street, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Cape Town Central
#22 Romantic Hotel in Cape Town Central
#23 Luxury Hotel in Cape Town Central
#30 Family Hotel in Cape Town Central
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Taj Cape Town 5*
Official Description (provided by the hotel):
A modern-day landmark in the historic heart of the city, Taj Cape Town blends contemporary elegance and old-world charm in an unforgettable experience. The hotel will continue to uphold the traditions of unparalleled luxury and impeccable service that, for over a century, have been the hallmarks of Taj Hotels Resorts and Palaces. ... more   less 
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