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Taj Cape Town

Travelers' Choice award winner
Wale Street | Corner St Georges Mall, Cape Town Central 8001, South Africa
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1 room 1 guest
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Taj Cape Town
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973 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (319)
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    (973)
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London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent 5 star hotel. Everything you'd expect and a very friendly service. Room was large with plenty of light, bathroom luxurious, great room service, breakfast is delicious and varied. Guided walks around Cape Town are offered but we didn't end up going. We tried the Indian restaurant in the hotel and it was very good.

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Heidelberg, Germany
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Taj one night only, while sampling several other of the five-star options in Cape Town for the rest of our stay. And while the competition in that segment seems to be quite tough (we really liked all the hotels we visited), we definitely had a wonderful stay at the Taj. The hotel's interiors are beautiful -... More 

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MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you so much for taking the time to share your experience. We will certainly pass this on to the entire team. We look forward to welcoming you back to Taj Cape Town in the near future. Kind regards Michael Pownall General Manager More 

Johannesburg, South Africa
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

first time stay at Taj and I was blown away! Front desk is efficient and very helpful. The rooms are tastefully furnished and I simply loved the bathroom. The glass between bathroom and bedroom makes for an awesome view. I used the sauna but never had time for any spa treatments! Full breakfast is served from 7am, a bit late... More 

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MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you so much for taking the time to share your experience. We will certainly pass this on to the entire team. We have noted your comment pertaining to the serving times of breakfast and will investigate this. We look forward to welcoming you back to Taj Cape Town in the near future. Kind regards Michael Pownall... More 

Dubai, Dubai, United Arab Emirates
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My family (wife and a 7 y/o kid) and I stayed there 8 nights, from 12 to 20th August 2015. Let's put that way: we had a wonderful stay. What really struck us is the level of service: just perfect. All the employees are welcoming, smiling and always keen to ensure your stay will be memorable. At that occasion, I... More 

Was this review helpful? Yes 2
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Sebastien B Thank you for taking the time to share your experience. We will certainly pass this on to the entire team. The staff that you have mentioned we will enter them into the Star Recognition programme for the month. We look forward to welcoming you back to Taj Cape Town in the near future. Kind regards Michael Pownall... More 

Smyrna, Georgia
Level Contributor
99 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 1 week ago

I wanted to order a dirty martini ( vodka with a touch of vermouth) ... The server kept referring me back to a pomegranate version... When they did make it .. It turns out they did not have a martini glass ... Had to get one ( it was a daiquiri glass not a v shaped glass ) Ok ...... More 

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MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you so much for taking the time to share your experience. We have noted that we failed to deliver on the martini order which was further complicated with the incorrect glass being used. This will certainly be addressed with the food and beverage director as well as the waiters. We look forward to welcoming you back... More 

Silver Spring, Maryland
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms are gorgeous. We had a large tub with a glass wall separating the bathroom from the bedroom (you can pull a shade down if you want/need to). What really sets the Taj apart is the customer service. The staff assist with every detail (down to cleaning your shoes) and they don't linger for a tip, which is somewhat... More 

Was this review helpful? Yes 2
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you so much for taking the time to share your experience. We will certainly pass this on to the entire team. We look forward to welcoming you back to Taj Cape Town in the near future. Kind regards Michael Pownall General Manager More 

Cape Town Central, South Africa
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I love the Taj Cape Town ... it's a great hotel, in a great location, the restaurants are excellent with great staff !! BUT, the pianist in the lobby lounge / bar area, who provides background music in the early evenings is absolutely atrocious !! Last night (19 Aug) he was playing, and while I don't rate myself as a... More 

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MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you for taking the time to share your disappointment with our pianist, which we will address with the contractor. We hope that this unfortunate incident will not deter you from returning Taj Cape Town. With renewed apologies Michael Pownall General Manager More 

Kochi (Cochin), India
Level Contributor
76 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff were helpful and courteous. large rooms with spacious bath/toilet. furniture was impeccable. lobby felt a bit cramped. bell desk & valet parking was great in a busy part of city. breakfast had a large spread, but felt something odd as it was served in 3 different areas. Location of Taj Cape town is special with access from 3 sides.... More 

Was this review helpful? Yes 1
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you so much for taking the time to share your experience. We will certainly pass this on to the entire team. We look forward to welcoming you back to Taj Cape Town in the near future. Kind regards Michael Pownall General Manager More 

Philadelphia, Pennsylvania
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Taj in August for two nights during a two week trip in Africa and it was, by far, the nicest stay during my time on the continent - and daresay one of the best, most service orientated, hotels I have stayed at in the world. The staff are outstanding and within the first day they were calling... More 

Was this review helpful? Yes 2
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you so much for taking the time to share your experience. We will certainly pass this on to the entire team. We look forward to welcoming you back to Taj Cape Town in the near future. Kind regards Michael Pownall General Manager More 

Cape Town Central, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It is rare to find beauty, intuitive service, and complete comfort at the same place, and that is what we found at the TAJ Cape Town. The staff were friendly and efficient, every request was met with a smile and action

Was this review helpful? Yes 1
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you so much for taking the time to share your experience. We will certainly pass this on to the entire team. We look forward to welcoming you back to Taj Cape Town in the near future. Kind regards Michael Pownall General Manager More 

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