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5.0 of 5 Hotel   |   Wale Street, Cape Town Central 8001, South Africa
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Ranked #24 of 102 hotels in Cape Town Central
A recent review
5 of 5 stars reviewed 3 days ago
mpawankumar Kolkata (Calcutta), India
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694 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
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English first
Kolkata (Calcutta), India
Contributor
16 reviews 16 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed 4 nights at Taj in mid Aug. We were travelling with our 11 month old son and we had a fabulous experience. The rooms are excellent (ask for rooms in the tower wing on the higher floors). The food was excellent. The location was perfect for us (in the heart of the city right next to all the... More

Was this review helpful? Yes 1
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Mr/s Kumar Thank you so much for taking the time to share your experience. We are pleased to learn that you had a good time. We hope it will not be too long before we invite you back to Taj Cape Town. Kind regards Michael Pownall General Manager More

Connecticut
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Taj for 4 nights this summer and were so impressed with the staff. They were all helpful and friendly and always went out of their way to ask how we were doing. The concierge helped us plan all of our activities and each recommendation she made was superb. Several times when we asked for a taxi... More

Was this review helpful? Yes 1
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you so much for taking the opportunity to share your experience. We will share this with the entire team. We hope it will not be too long before we welcome you back to Taj Cape Town. Kind regards Michael Pownall General Manager More

Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Well first thing the people make u feel like a Million bucks ! The Rooms great wonderful and comfortable because if it rains u always have a great place to put lay your head! The Car Service jaguar u would have to use it aleast one time while u r there its my third time staying in the hotel. I... More

Was this review helpful? Yes 1
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Tonya Thank you so much for taking the time to share your experience. We hope that it will not be too long before we welcome you back to Taj Cape Town Kind regards Michael Pownall General Manager More

Senior Contributor
21 reviews 21 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Spend 3 nights at Taj. It was an excellent stay, reception, concierge and valet were all very efficient and friendly. Hotel room was clean and comfortable with all amenities. Had a very enjoyable meal at Bombay Brasserie, good use of ingredients and well flavored. The thorn in the side of the hotel is the Mint restaurant. It was disappointing for... More

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MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued guest Thank you for taking the time to share your experience. We are truly sorry that our team in the Mint Restaurant, failed to deliver on the Taj standards. We can assure you that these issues will be addressed with the them. Thank you so much for your comments pertaining to Jiva Spa and Jarred, which we will... More

Bellville, South Africa
2 reviews
4 of 5 stars Reviewed 1 week ago

Meticulous effort was made by the staff to make us feel welcome, without being intrusive, when my wife and I decided to take up a special offer to experience this hotel in the center of Cape Town. The accommodation was high class luxury with a distinct connection with history. The food was great with an unbeatable buffet breakfast. So much... More

Was this review helpful? Yes 1
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Mario Thank you so much for sharing your experience. We certainly look forward to welcoming you back in the near future. Kind regards Michael Pownall General Manager More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here for about 4-5 nights with my family of 5 in March 2014, during our first trip to South Africa. First impressions of the hotel was that it was very upmarket, luxurious, well-presented and the staff were friendly. We were assigned a personal butler for our executive suite and told we were "VIP's". Knowing Cape Town has a... More

Was this review helpful? Yes 3
Brisbane Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed 5 nights in a two bedroom suite in July 2014. The hotel is first class but what was amazing is the friendliness of the staff from the moment you enter the hotel. We were made to feel at home. Nothing was too much trouble. We enjoyed the butler service and the club room. We were very spoilt and ate... More

Was this review helpful? Yes
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you so much for sharing your experience. We will certainly convey this to the team and especially the butlers. We hope it will not be too long before we welcome you back to Taj Cape Town in the near future. Kind regards Michael Pownall General Manager More

Berlin, Germany
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in one of the Large mountain facing suites with an incredible view. I must say that from the start we overwhelmed with the elegance of the room Decor. My hubby almost fell over backwards when he saw it! With our own King sized luxury bed, an exquisitely designed bathroom and toliet facility plus almost instant room service, there... More

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MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Ms Shore Thank you so much for sharing your experience with us. We are happy to learn that you are enjoying the benefits of the loyalty programme and look forward to welcoming you back to Taj Cape Town in the near future. Kind regards Michael Pownall General Manager More

Huddersfield, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is superb! The staff are very friendly, professional and go out of their way to ensure you have a perfect stay. The hotel itself is always very calm, relaxed and comfortable. The rooms are really well kept, immaculately clean and well maintained. I've been twice now and will be staying again in September!

Was this review helpful? Yes
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Guest Thank you so much for taking the time to share your experience. We will certainly convey this to the team. We hope it will not be too long before we welcome you back to Taj Cape Town. Kind regards Michael Pownall General Manager More

DC
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were in the hotel for 3 nights while doing some tourism for the region, and we have absolutely no negative comments to do at all. The room was big, clean, modern, and with a fantastic shower &hottub. We had the breakfast buffet included and it was excellent every day. Also, the concierges were really helpfull and attentive during the... More

Was this review helpful? Yes 1
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you for taking the time to share your experience. We will certainly forward these on to our team. We hope that it will not be too long before we welcome you back to Taj Cape Town. Kind regards Michael Pownall General Manager More

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Additional Information about Taj Cape Town

Address: Wale Street, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Taj Cape Town 5*
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Also Known As:
Taj Cape Town Hotel Cape Town Central
Taj Cape Town South Africa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Spa Hotel in Cape Town Central #9 Business Hotel in Cape Town Central #22 Family Hotel in Cape Town Central #23 Romantic Hotel in Cape Town Central #23 Luxury Hotel in Cape Town Central
Hotel Class
Official Description (provided by the hotel)
A modern-day landmark in the historic heart of the city, Taj Cape Town blends contemporary elegance and old-world charm in an unforgettable experience. The hotel will continue to uphold the traditions of unparalleled luxury and impeccable service that, for over a century, have been the hallmarks of Taj Hotels Resorts and Palaces. ... more   less 
Number of rooms
166

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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