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Taj Cape Town

5.0 of 5 Wale Street, Cape Town Central 8001, South Africa
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Taj Cape Town
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Taj Cape Town
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772 reviews from our community

Traveler rating
    538
    163
    42
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111
322
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166
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Plymouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Just had amazing week at the Taj. We are a family of 5 and stayed in a 2 bedroom suite on the executive floor which gives excellent benefits. Having visited Cape Town many times this is Truly the Best Hotel. All the staff are very friendly and welcoming, but a special thank you must go out to Talent, Bertram and... More

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Pretoria, South Africa
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

When you arrive, there is a friendliness and helpful attitude from the people taking your luggage, to the check-in personnel. The room was fantastic with a desk that was great, free WiFi and an unbelievable bed. The pillows are great and the bathroom is fantastic with 2 shelves in the shower for your shaving accessories - not found in most... More

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Durham, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We had a wonderful stay in the Taj. The Bombay Brasserie was exceptional -best Indian meal we have ever had. Breakfast was really good. Staff were very helpful and friendly. Only negative was when we returned to our room and it was obvious that someone had been smoking in our room. It was reported and dealt with immediately. Sandra and... More

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Northamptonshire, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Do you want comfort, excellence, wonderful bedrooms, delicious food and excellent service; well the Taj is the place to stay! From the moment you arrive to the moment you leave you will have a great experience. Nothing is too much trouble. The breakfast buffet, for example, has such a full range of food that it has to be seen to... More

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Luanda, Angola
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

After checking in and until my departure everything went exactly as it should, all thanks to the excellent staff working at this hotel. Checking in was not a good experience for such high end hotel. Had to wait almost half an hour to be attended to. Rooms are comfortable but due to plasterboard panels being used to separate rooms, noise... More

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London, United Kingdom
Top Contributor
504 reviews 504 reviews
64 hotel reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed 1 week ago

The Taj Cape Town is a wonderful hotel. Ideal for leisure and business, it is perfectly located on Wale street, a walking distance to many of Cape Town's attractions. The hotel has a wonderful spa and a splendid Indian restaurant. Staff are delightful, the furnishings are lovely and the rooms are smashing. Most highly recommended.

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Sheffield, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Taj hotels are my lifeline when working in India, but excellent to see the standards are kept high across the group. Staying with our 2yr old, they got her a toy rhino, full range of Johnsons baby toiletries. Building from this high starting point they continued to excel with the quality of food and drinks, driven higher by the exceptional... More

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London
Top Contributor
64 reviews 64 reviews
41 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Taj in Cape Town is a fantastic place to stay for a few days. Centrally located, you can walk nearly to everything in Cape Town. The Heritage Rooms are very nice and spacious. The rooms are clean and the service was fantastic everywhere. Check in, Restaurant, Room wherever we went or needed support it was instantly done in a... More

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2 reviews
3 of 5 stars Reviewed 2 weeks ago

I really regretted staying here. The housekeeping staff was horrible. I would have to repeatedly ask for things like extra sheets or water. The concierges were very cold and impersonal. We stayed there 4 days and the bathrooms never got cleaned, the toiletries were never replenished, I had to repeatedly request them. One day the water bottles came with stuff... More

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MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Shazreen Thank you for taking the time to provide a review of our hotel on Tripadvisor, it is only through detailed feedback like your own that we measure and improve our performance. Please accept our apologies for the inconsistencies you experienced with regards our housekeeping and concierge team. We truly aspire to providing an exceptional Hotel experience to all... More

Senior Contributor
47 reviews 47 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After 3 days at One and Only we moved to Taj for the last 3 days of our trip. The difference in staff was noticeable. While still professional, the staff and Taj warm warm and friendly. We felt we were coming home each time we entered the lobby. They could not have been more helpful. Accommodations were lovely, clean and... More

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MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Andy Thank you so much for your feedback. We will certainly convey this to the entire team. We look forward to welcoming you back to Taj Cape Town in the near future. Kind regards Michael Pownall General Manager More

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Additional Information about Taj Cape Town

Address: Wale Street, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Taj Cape Town 5*
Number of rooms: 166
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Also Known As:
Taj Cape Town Hotel Cape Town Central
Taj Cape Town South Africa

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