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5.0 of 5 Hotel   |   Wale Street, Cape Town Central 8001, South Africa
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Taj Cape Town
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Ranked #24 of 101 hotels in Cape Town Central
A recent review
4 of 5 stars reviewed 5 days ago
kenandcath Harrogate, U.K.
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667 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (231)
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English first
Harrogate, U.K.
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Arrived in Cape Town after a 20-hour journey, feeling unwashed, tired and a bit irritable. An hour later we arrived by a nice Mercedes with a friendly and courteous driver to the Taj. Only stayed one night before setting off on our tour, but everything was superb. Nothing was too much trouble, room service arrived promptly, the room was excellent,... More

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George, South Africa
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Taj in Cape Town has to be my favorite city hotel in SA. The staff are warm, friendly and attentive. Rooms are luxurious. Attention to detail is brilliant with wonderful welcome back treats waiting in the room for every visit. Brilliant for business and leisure travel. If you have time try their spa… great experience despite being small… therapist... More

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Pretoria, South Africa
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I spent a Few days in Cape Town for New Years ! And the taj was just amazing ... From amazing beds and great staff to indoor pool and saunas ! So much to do ! The comfort was amazing ! Room service was impeccable ! In all , worth every penny !

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel right in the business district of Cape Town. We found service to be very attentive and personal. Rooms are new and comfortable while the lobby, carved out of a landmark building, has a lot of charm and style. The Bombay Brasserie is one of the best Indian restaurants I have ever tried. Great Indian ingredients... More

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Aurangabad, India
Contributor
19 reviews 19 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms are great and spacious.The food they serve is also good.The staff is always smiling.But the service they give is poor.It took 40 mins for them to change two cups which required 5 phone calls.Otherwise its a great place with a great view of table mountain

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GeneralManagerTCT, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you for taking the time to share your experience. We are truly sorry that we disappointed you with our service. This clearly is not the Taj Standard that we have become known for. When next travelling to Cape Town, we ask that you make contact with our office in order to restore your faith in our... More

Johannesburg, South Africa
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a real 5-star experience. I only stayed for a night, and was in a pretty entry-level room. It was luxurious, but felt like a bit of a mish-mash of silky fabrics, stone, bling and shiny wood. Good wifi, pillow menu, very good breakfast, centrally located in the CBD (between Parliament and the art gallery). There was a warm welcome,... More

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GeneralManagerTCT, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you so much for sharing your experience. We are truly sorry that we have failed to exceed your expectations. We certainly hope that we will have the opportunity to welcome you back to restore your faith in our Taj Offering. With renewed apologies Michael Pownall General Manager More

Newark-on-Trent, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Dates of stay: 27-Jun-2014 to 12-Jul-2014 The Taj – Cape Town From the moment I walked into this hotel to the second I walked out I felt like Royalty! I have so many amazing things to say about this hotel that I must share them with others! RECEPTION – I dealt with reception on many occasions from checking in to... More

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GeneralManagerTCT, General Manager at Taj Cape Town, responded to this review

Dear Natalie Thank you so much for taking the time to share your wonderful experience. It is always a great feeling to receive such great feedback which I will certainly share with the entire team. We hope that it will not be too long before we welcome you back to Cape Town and more importantly Taj Cape Town. Kind regards... More

Burleigh Heads, Australia
Top Contributor
275 reviews 275 reviews
54 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a fantastic hotel and certainly worthy of its inclusion in the Leading Hotels of the World. I had to take a detour to Durban prior to arrival, and the Taj were happy to store my bags until arrival. Unfortunately, a booking error meant they hadn't received my specific request for twin beds on check-in but Jarred, the Duty... More

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GeneralManagerTCT, General Manager at Taj Cape Town, responded to this review

Dear Amanda Thank you so much for sharing your experience. We will certainly convey this to the team and especially Jarrad. We certainly hope that it will not be too long before we welcome you back to Taj Cape Town. Kind regards Michael Pownall General Manager More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I would definitely stay here again if returning to Cape Town. Everyone was so friendly and helpful. Room service was great, the spa was great, the free walking your was great, the concierge was great, and the Bombay restaurant was fantastic. The room was comfortable and spacious. The only thing missing is a rooftop bar.

Was this review helpful? Yes
GeneralManagerTCT, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you so much for taking the time to share your experience. We will certainly convey your appreciation with all the teams. We hope that we will have the opportunity to welcome you back in the near future. Kind regards Michael Pownall General Manager More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

A wonderful experience at the Bombay Brasserie. .... Excellent service. ........Great food.......lovely ambience. ......... Good work Stephen.......you made our drive from Franschoek worth the experience.

Was this review helpful? Yes
GeneralManagerTCT, General Manager at Taj Cape Town, responded to this review

Dear Guest Thank you so much for sharing your experience. We also thank you for highlighting the service received from Stephen. We have entered him into our Employee of the month programme. Kind regards Michael Pownall General Manager More

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Additional Information about Taj Cape Town

Address: Wale Street, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Taj Cape Town 5*
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Also Known As:
Taj Cape Town Hotel Cape Town Central
Taj Cape Town South Africa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Spa Hotel in Cape Town Central #8 Business Hotel in Cape Town Central #23 Luxury Hotel in Cape Town Central #23 Romantic Hotel in Cape Town Central #25 Family Hotel in Cape Town Central
Hotel Class
Official Description (provided by the hotel)
A modern-day landmark in the historic heart of the city, Taj Cape Town blends contemporary elegance and old-world charm in an unforgettable experience. The hotel will continue to uphold the traditions of unparalleled luxury and impeccable service that, for over a century, have been the hallmarks of Taj Hotels Resorts and Palaces. ... more   less 
Number of rooms
166

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