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The Hyde All-Suite Hotel

Certificate of Excellence
4.0 of 5
Hotel website
13 London Road | Seapoint, Cape Town Central 8005, South Africa
The Hyde All-Suite Hotel
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Ranked #38 of 103 Hotels in Cape Town Central
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
georgestof Cape Town, South Africa
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168 reviews from our community

Traveler rating
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    13
    5
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cape Town, South Africa
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Firstly, I would like to record that I have not encountered such uniformly excellent and charming service from ALL the staff I dealt with ( the switchboard, the receptionists, the waiters, etc.) for a long time. We visited the restaurant on a "promotional", not knowing what to expect and were very pleasantly surprised : the food was excellent and reasonably... More 

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Dubai, United Arab Emirates
1 review
3 of 5 stars Reviewed 2 days ago NEW

This hotel is a modern type hotel with large "all suite" accommodation equipped with full kitchen, living area, and bedroom. The living area and kitchen are rather large and give ample room to spread out, however the bedroom itself is quite small... Just enough room for a queen size bed, closet, and dressing table. But with the extra room in... More 

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Cape Town
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I had an awesome time. Thank you sooo much for your hospitality.The staff was great and everything I need was given to me on time. I really loved the homely environment, it felt like home away from home.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review

Dear Thuletu N Thank you for submitting your review and taking the time to do so. We are very pleased to know you enjoyed the home away from home feel in our establishment. We work towards having this experience for all our guests on a daily basis. We look forward to welcoming you back to The Hyde in the near... More 

Cape Town
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

From the moment I arrived in the hotel, all the staff was really here to help, with reception printing a map for a walk for me and breakwater people being really helpful. Rooms were clean and quite silent. Breakfast is good and the view from the roof is really nice. Recommended!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review

Dear Thierry R Thank you for your great review and for taking the time to write to us. We appreciate your feedback and are delighted to hear you enjoyed your stay with us at The Hyde. Hoping to welcome you back in the very near future :) Kind Regards, Leon Knoetze More 

Cape Town
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Without any doubt the hotel is the friendliest we have ever stayed in. All the staff are lovely and go out of their way to be helpful. They make you feel special. The suites are spacious and well furnished. There is a wide choice at breakfast and, although the dinner menu is rather limited, the food is good. The hotel... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review

Dear Michael N Thank you for taking the time to write a review on The Hyde Hotel. I am delighted to hear that our staff exceeded your expectations in Service and that they made you feel special. We love to work with passion and build relationships with our guests. I hope to welcome you back soon :) Regards, Leon Knoetze More 

Dar es Salaam, Tanzania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location away from the hectic Waterfront, but still close enough to get there easily either a long walk or short drive. Great to be able to walk along the Boardwalk of an evening and our son could run on the grass. Easy driving access to all tourist attractions and also the hop-on hop-off bus. Bedroom was too small, but... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review

Dear PerthCathyH Thank you for your review :) We are very happy that you enjoyed your stay with us and the famous promenade. We would love to welcome you back in the near future should you travel to Cape Town again. Regards, Leon Knoetze More 

Senior Contributor
44 reviews 44 reviews
37 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Hyde Hotel for 3 nights in early April. I must say that the first thing I was struck by is the friendly staff -- not only are they always saying 'hello' to you when you walk in (or walk by housekeeping) they also greeted me by name a few times when I walked in after being... More 

Was this review helpful? Yes 1
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review

Dear Hotel_Sam Thank you for taking the time to write a review for us at The Hyde Hotel. We are delighted to see you enjoyed your stay and that you experienced the ultimate service we strive for everyday for our guests. The personal touch and relationship is what matters to us. We hope to welcome you back in the near... More 

Belmont, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

A high service, modern boutique hotel in a very nice section of Capetown. As a couple in our 60s we were very comfortable there for four nights. Walking distance to shorefront promenade and restaurants.

Was this review helpful? Yes
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review

Dear Copse1145 Thank you for taking the time to write a review on The Hyde Hotel. We are delighted to hear you enjoyed your stay with us and that we could make you comfortable on your trip. We would love you welcome you back in the near future. Yours in Hospitality, Leon Knoetze More 

Cape Town
1 review
5 of 5 stars Reviewed 2 weeks ago

I liked everything about the room (clean, spacious, beautiful especially the kitchen, bathroom and toiletries wow! The staff from reception to those serving breakfast were very friendly. Keep up the good work.

Review collected in partnership with this hotel

Was this review helpful? Yes
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review

Dear Charlotte T Thank you for your review and for mentioning the good service you received. We are pleased to know you enjoyed your stay and that the staff made you feel right at home. Look forward to welcoming you back in the near future. Regards, Leon Knoetze More 

Bellville, Western Cape, South Africa
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We did not stay in the hotel and I can only comment on the front lobby and the restaurant. We went on a deal we bought. We were welcomed very warmly into the stunning lobby of this hotel. It seems newly renovated an really looks the part - glitzy & glam The restaurant is however a bit of a let-down... More 

Was this review helpful? Yes
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review

Dear Michra28 Thank you for taking time to give us valuable feedback. I am utterly dissapointed in the way your experience went with the hotel and especially how it was managed after your food was not up to the standard we strive to maintain. I can assure you that measures have been taken to not only improve the standards but... More 

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