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All 102 Cape Town Central hotels

One&Only Cape Town

5.0 of 5 Hotel   |   Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
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Ranked #18 of 102 hotels in Cape Town Central
A recent review
5 of 5 stars reviewed 2 weeks ago
Peanutsyark East Stroudsburg, PA
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634 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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There are newer reviews for One&Only Cape Town
See the most recent reviews
East Stroudsburg, PA
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms at One and Only took my breath away! The bed was very comfortable and you had a pillow menu for your personal comfort. There is also a scent menu in case you like a certain odor in the room. Our balcony overlooked the waterfront, which was a great place to enjoy a glass of wine. The bathroom was... More

Was this review helpful? Yes 1
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

Our world class facilities cater to the needs of families, couples and business travellers alike. We are delighted that our team created true One&Only moments for you and we look forward to blowing you away on many more visits. Best regards, Madeleen van Lill Training and Quality Assurance Manager More

Austin, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Magnificent hotel in Cape Town with fabulous view of Table Mountain. Luxury and comfort, perfect after spending time on a safari. Rooms very large and comfortable. Customer service Tops. Food is great in both restaurants and at High Tea. Close to V&A Harbor with lots of shopping, food and fun. A must stay in Cape Town.

Was this review helpful? Yes
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

Thank you for sharing your One&Only moments on this positive review. Our core value of continuously striving for perfection is a value that our team really takes to heart and it shows that we are getting it right through your wonderful feedback. Warm regards, Madeleen van Lill Training and Quality Assurance Manager More

London
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed in the this property twice now and both times were superb. The location is faultless right next to the Wharf with loads of restaurants, pubs and shops. There's a great bar with a huge window framing table mountain. The price of drinks are really reasonable. The rooms are fantastic. The bathroom was bigger than some hotel rooms with... More

Was this review helpful? Yes
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

We pride ourselves in the smaller details that will have a great impact on our guest’s experience. With most of our rooms having a direct view of Table Mountain and some of the harbor, as well as the fact that each room has its own private balcony ensures that you have an unforgettable experience. Thank you for making us your... More

Bangor, United Kingdom
Contributor
19 reviews 19 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is lovely inside and the staff are very attentive. We had a room on the island which was very nice. The turn down service was good with a decent selection from the bar. The breakfast in Rubens was very good I would personally recommend the American pancakes but really you won't be disappointed with anything from the large... More

Was this review helpful? Yes 1
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

With our impeccable views of Table Mountain, award winning dining and spa facilities, KidsOnly Club and secluded private islands, One&Only Cape Town is the perfect family or couples getaway. You will leave us with a renewed sense of life and energy as our team of dedicated professionals is eager to assist you in creating amazing experiences and everlasting memories. Thank... More

Colorado
Contributor
13 reviews 13 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Great location. Beautiful views. Very nice lobby and rooms (we had adjoining rooms on the island). Service is just not up to par. Way below One&Only Cabo. Way below the Saxon in Johannesburg (stayed there a few days ago.) Staff just seems indifferent to our presence. Had to call to get rooms cleaned .... really. Housecleaning didn't even leave wash... More

Was this review helpful? Yes
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

We would like to begin by offering you our most sincere apology for the poor experience you received while staying at our resort. To have this time marred by poor attention to detail and below standard service is by no means acceptable. We have clearly fallen short in several areas in terms of service delivery during your stay. Our service... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was very nice, and the included breakfasts were awesome while the chef was very helpful in personally accommodating for my gluten free diet. The lobby had a funny smell every time I walked in there and the spa area consisted of a luke warm tube and a sauna that wasn't as hot as my hometown, Austin. Overall though,... More

Was this review helpful? Yes 2
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

We are so pleased that you went away from us with memories to last a life time. Thank you for your extensive feedback and we cannot wait to welcome you for your next visit to our beautiful resort! Warm regards, Madeleen van Lill Training and Quality Assurance Manager More

Edmonton, Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just back from a trip to South Africa where we spent a total of 7 nights at the One and Only Cape Town. The hotel itself including the rooms are beautiful and the mountain/harbour view rooms do have the same spectacular view you see on the website. The location of the hotel is perfect for strolling around the waterfront or... More

Was this review helpful? Yes
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

Thank you for sharing your One&Only moments on this positive review. We appreciate that you acknowledged the colleagues who went out of their way to create memories for you that will last a lifetime. Our core value of continuously striving for perfection is a value that our team really takes to heart and it shows that we are getting it... More

Port Gentil, Gabon
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Perfect location, beautiful hotel with great view of table mountain. The hotel staff welcomed the whole family warmly and made our stay very comfortable. We walked to the aquarium and waterfront (with a 7 and 4 year old) with ease, and it's also near to the main stop for the hop on hop off sight seeing bus (and boat). This... More

Was this review helpful? Yes
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

With our impeccable views of Table Mountain, award winning dining and spa facilities, KidsOnly Club and secluded private islands, One&Only Cape Town is the perfect family or couples getaway. You will leave us with a renewed sense of life and energy as our team of dedicated professionals is eager to assist you in creating amazing experiences and everlasting memories. Thank... More

new delhi
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The moment we checked in the first surprise in store for us was that we were upgraded to a villa island room. I have never the level o0f professionalism & hospitality before.Everybody remembered our name.There is a shuttle service to the Waterfront ( and boy they do it in style )which can be availed throughout the day & by the... More

Was this review helpful? Yes
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

The Team was delighted to hear that you had a fantastic stay with us here at One&Only Cape Town. Developing a strong relationship with our guests is always a top priority. Thank you for taking the time to post this review. We look forward to welcoming you back to the hotel in the future. Warm regards, Madeleen van Lill Training... More

Exeter, United Kingdom
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A five star treat in a quiet corner of the waterfront yet 5 minutes walk to the shops and restaurants in the harbour. We stayed on the island in a good size suite, Superior quality room with excellent service. The Spa, although small, offered wonderful treatments & a great massage. Would highly recommend to couples and families alike.

Was this review helpful? Yes
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

We pride ourselves in the smaller details that will have a great impact on our guest’s experience. With most of our rooms having a direct view of Table Mountain and some of the harbor, as well as the fact that each room has its own private balcony ensures that you have an unforgettable experience. Thank you for making us your... More

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Hotel Summarization (Beta)

What travelers say

  • Table Mountain(51)
  • Very good(16)
  • South Africa(13)
  • Kid Club(7)
  • Island suites(6)
  • Breakfast buffet(5)

Additional Information about One&Only Cape Town

Address: Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One&Only Cape Town 5*
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Also Known As:
One&Only Cape Town Hotel Cape Town Central
One And Only Cape Town
One&Only Cape Town South Africa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Cape Town Central #5 Spa Hotel in Cape Town Central #8 Family Hotel in Cape Town Central #16 Romantic Hotel in Cape Town Central #18 Luxury Hotel in Cape Town Central
Hotel Class
Official Description (provided by the hotel)
One&Only Cape Town, one of the finest resorts in South Africa. This urban chic resort brings an unprecedented level of luxury to Cape Town, one of the world's most fascinating cities.With captivating views of Table Mountain from its enviable location in the Victoria & Alfred Waterfront, the resort is a destination unto itself. Discerning travellers are invited to discover the celebrated cuisines of Nobuyuki “Nobu” Matsuhisa and Reuben Riffel, socialise in the high-energy vibe of Vista Bar & Lounge and sample rare and undiscovered vintages at the stunning Wine Loft. The sublime calm of the city's most expansive and sophisticated spa offers an indulgent escape, while NEO Boutique debuts an enviable collection of designer fashions, some available for the first time in South Africa.As the first luxury hotel to open in Cape Town in nearly a decade, the resort is designed to celebrate the city's wine, art, design and spirit, balancing contemporary glamour with an authentic South African style. ... more   less 
Number of rooms
131

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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