We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

One&Only Cape Town

5.0 of 5 Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Hotel website
Special Offer
Stay 4 Nights & Save 25%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
One&Only Cape Town
Professional photos View all
Browse nearby
One&Only Cape Town
Write a Review

755 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Sulphur, Louisiana, United States
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed yesterday NEW

This is an amazing resort! I have gotten 2 massage treatments here and both times have been unforgettable. Best massages I've ever had. Great facility and sweet staff. The lunch after my massage was super tasty and realizing. They had a great menu!

Was this review helpful? Yes
Plantation, Florida
Top Contributor
107 reviews 107 reviews
16 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The One and Only is a lovely hotel with very good service and nicely appointed rooms. It has beautiful views of Table Mountain and canals from the rooms. The staff was very responsive and were very helpful in facilitating and coordinating the shipment of a FEDEX package back to the States for us. The public areas are inviting and the... More 

Was this review helpful? Yes
Cape Town Central, South Africa
17 reviews 17 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a really enjoyable time here at the high tea. The selection was good and staff quite knowledgeable about the ingredients of the various items. The biscuit type delicacies were particularly scrumptious. I think a little more can be done about the desserts. Lovely setting and sweet treats for a relaxing afternoon with friends!!!

Was this review helpful? Yes 1
Johannesburg, South Africa
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

one of the best hotels I have been to,the food incredible,the service the view magnificent,I stayed for a week with family flew back a week later with friends it's a lovely hotel,good location,incredible people good atmosphere one of by top 10 hotels for 2014/15 will most def visit again in2015

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stay at the One and Only relatively frequently (about twice a year) and it forms an enjoyable part of our outbound trips from South Africa back to the UK (my family own a home in Knysna). We always look forward to ending our trip before flying back home. I can't fault the hotel really. The spa is wonderful as... More 

Was this review helpful? Yes 1
Las Cruces, New Mexico
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the One and Only on a business trip to Cape Town. Didn’t know what to expect with a name such as “the One and Only.” I got it. Outstanding hotel. The hotel staff - from the doorman, desk clerk, room staff, etc. seem to treat every customer as the one and only customer. The grounds are a pleasure... More 

Was this review helpful? Yes
Top Contributor
567 reviews 567 reviews
78 hotel reviews
553 helpful votes 553 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic hotel in a dynamic city. Love the location, close to the waterfront area restaurants and shops. Service is excellent and love the Nobu Restaurant there. Concierge is a pro... can get anything done for you. The regular restaurant is also very fine but a little too stuffy for me... prefer Nobu for dinner.

Was this review helpful? Yes
Berkshire, United Kingdom
15 reviews 15 reviews
5 hotel reviews
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'll start off by saying that big hotels are not my "thing." In fact, my husband and I typically stay at boutique hotels for our vacations (as we travel for business, and tend to have to stay in large hotels for business travel). So, we were a bit dubious when our travel agent of fifteen years recommended the One&Only in... More 

Was this review helpful? Yes 3
Seattle, Washington
20 reviews 20 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is in a great location for Cape Town, but unlike the other reviewers, we found the staff and service to be slightly "off". The first morning we requested a wake-up call, and were offered to have coffee delivered to our room (like the Cape Grace does.) Wake up call came but no coffee. It's better to not offer... More 

Was this review helpful? Yes 1
Malaga, Washington
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A wonderful hotel quietly located though minutes from the waterfront. The hotel is faultless. The staff are charming,nothing is too much trouble. The rooms are stunning , the pool area is lovely. Tea in the lobby is a popular daily 'event'. The spar is superb and not expensive book your appointments well in advance, it's very good and therefore popular.... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to One&Only Cape Town? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Table Mountain(37)
  • South Africa(11)
  • Very good(9)
  • Kid Club(4)
  • Island suites(3)

Additional Information about One&Only Cape Town

Address: Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One&Only Cape Town 5*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Cheap Tickets, Agoda, Priceline, Hotels.com, Despegar.com, Odigeo, TripOnline SA, Jetsetter, Tingo and South African Hotels so you can book your One&Only Cape Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
Hotel Style:
#3 Spa Hotel in Cape Town Central
#4 Business Hotel in Cape Town Central
#7 Family Hotel in Cape Town Central
#16 Romantic Hotel in Cape Town Central
#16 Luxury Hotel in Cape Town Central

570 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (347)
Room/suite (111)
View from room (26)
Bathroom (36)
Dining (21)
Pool/beach area (22)
Hotel & grounds (54)
Family/play areas (1)
Other (76)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (170)
Amenities (8)
oyster_album_17151 (64)
oyster_album_17045 (37)
Pool (16)
Restaurants and Bars (26)
The Hotel (19)

Management photos: Courtesy of the property manager

All management photos (53)
Room/suite (16)
Hotel & grounds (7)
Business center/function rooms (2)
Pool/beach area (1)
Dining (10)
Bathroom (2)
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay