We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

One&Only Cape Town

Travelers' Choice award winner
5.0 of 5
Hotel website
Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Special Offer
Stay 4 Pay 3
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
One&Only Cape Town
One&Only Cape Town
Panoramas (12)
View Map
Add Photo Write a Review

1,061 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed at the O&O for 5 nights. Was upgraded to a suite at no cost for 2 nights. Room was great and services above expectation. However on moving back to my original room as the suite was booked we had a problem with a foul smell from the bedding. Long story short was that the head of housekeeping was called... More 

Helpful?
Thank Shabir G
Munich, Germany
1 review
5 of 5 stars Reviewed 4 days ago NEW

My husband and I come to Cape Town every year, this was our first stay at the one and only. The day we Checked in we felt like Royalty. We arrived early and the lovely young lady Tazmeen explained to us that check in was only at 14h00, within minutes we received our room. Exceptional service from front staff and... More 

Helpful?
Thank abt35
London, England, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Had an amazing spa day today, really lovely, worth every penny (or Rand in this case) for the treatment and use of facilities, the staff were lovely, however I felt a bit let down when the product I wanted to buy after my treatment from the men's Espa range was grossly overpriced in comparison to the buy direct price( UK... More 

Helpful?
Thank Kris212
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a place. Wifi isn't free and can be difficult to access. Food and drink in the lobby is amazing with some of the best cocktails I have ever enjoyed! They also were happy to out the Rugby on for us Aussies during the World Cup even though South Africa were out!! Breakfast at the buffet is among the best... More 

Helpful?
Thank TimMiggins
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay with family and friends. The location is ideal (although very busy over Christmas and New year with the traffic being a bit of a nightmare). The pool area is exceptional and the staff excellent. The rooms are very spacious with great views and facilities.The gym is large and very well equipped, and conciege very helpful.The spa... More 

Helpful?
Thank Sandy P
London, UK
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is truly what a 5 star international hotel should look like. From the moment you walk into the complex you are struck by the class of the operation. Every detail is attended to, the place even has its own scent! There is little to fault this hotel for. The rooms are gorgeous and enormous, the bathrooms are to die... More 

Helpful?
Thank JaxLondon_UK
Shanghai, China
Level Contributor
77 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights in early January at the end of our Christmas/NY holidays. This is a big and lovely hotel with great service throughout and a good location at the end of the V&A Waterfront. The rooms are lovely and comfortable (although not as impressive looking as their location in Australia). FABULOUS shower and comfortable beds. Only had... More 

Helpful?
Thank KSJones1
Warwickshire
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Visited the One & Only this Sunday for their Sunday buffet. We do not normally "trust" hotels to produce decent food but given their reputation, put that aside and went. The starter selection was very mediocre and lacked conviction by the kitchen; mains were average but the vegetables noticeably tired followed by the desserts, mainly set out for those with... More 

Helpful?
Thank gordonthegopher
Dale_Parkington11, Manager at One&Only Cape Town, responded to this review

Dear Gordonthegopher, thank you for your feedback. I really am sorry that we were unable to deliver on your expectations of our Sunday Lunch. I would very much like the opportunity to welcome you back and show you a true Reuben’s experience, please contact me at dale.parkington@oneandonlycapetown.com should you wish to visit us again. Sincerely, Dale Parkington, Resort Manager More 

Centurion
Level Contributor
12 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

From arriving to departure everything on point . island rooms fantastic and the breakfast spread at Reubens great . Staff are extremely friendly and very efficient all over . The pool to spa facilities and treatments superb. A great place to stay close access to the waterfront as well as beaches easily accessible.

Helpful?
Thank Ferhana C
Dale_Parkington11, Manager at One&Only Cape Town, responded to this review

Dear Ferhana, Thank you for sharing your review on your One&Only Island Experience. It’s always a pleasure to receive such positive feedback about our facilities and colleagues, I will definitely pass them along to the team. We look forward to having you back again soon. Sincerely, Dale Parkington, Resort Manager More 

Sofia, Bulgaria
Level Contributor
78 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 426 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One and Only Cape Town did not disappoint. For sure it deserved the 5 star rating and met our expectations. We stayed there for 9 days in January 2016 with our 16-month baby boy in a Premier Marina Table Mountain Room. What I find the most fascinating about the hotel is the level of service. It all started well even... More 

Helpful?
1 Thank ivo_k
Dale_Parkington11, Manager at One&Only Cape Town, responded to this review

Dear Ivo, Thank you for taking the time to write such a detailed review. I will be sure to share your compliments with all our colleagues with a special mention of Feroz, Madnee and Nigel from our Concierge. 2016 will indeed see the arrival of our new larger HD screens, I do hope you will return to enjoy this exciting... More 

Questions? Get answers from hotel staff and past guests. Ask a question

726 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (503)
Viewed
Hotel & grounds (67)
Viewed
Family/play areas (3)
Viewed
View from room (55)
Viewed
Room/suite (129)
Viewed
Bathroom (50)
Viewed
Dining (31)
Viewed
Pool/beach area (26)
Viewed
Other (142)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (170)
Viewed
Amenities (8)
Viewed
Marina Grand Suite (64)
Viewed
Marina Mountain Room (37)
Viewed
Pool (16)
Viewed
Restaurants and Bars (26)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (7)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Dining (10)
Viewed
Bathroom (2)
Viewed
Other (15)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Cape Town Central
Cape Grace
#6 of 105 in Cape Town Central
5.0 of 5 stars 1,505 reviews
The Table Bay Hotel
#24 of 105 in Cape Town Central
4.5 of 5 stars 1,392 reviews
Radisson Blu Hotel Waterfront, C...
#32 of 105 in Cape Town Central
4.5 of 5 stars 1,227 reviews
Show Prices
Show Prices
Show Prices
Victoria & Alfred Hotel
#30 of 105 in Cape Town Central
4.5 of 5 stars 1,143 reviews
City Bowl
Belmond Mount Nelson Hotel
Belmond Mount Nelson Hotel
#11 of 105 in Cape Town Central
4.5 of 5 stars 1,093 reviews
Cape Royale Luxury Hotel
#34 of 105 in Cape Town Central
4.5 of 5 stars 1,222 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay