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5.0 of 5 Hotel   |   Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
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One&Only Cape Town
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Ranked #20 of 103 Hotels in Cape Town Central
A recent review
5 of 5 stars reviewed 2 days ago
55Mako75 NYC
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782 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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NYC
Contributor
17 reviews 17 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A great hotel with all the amenities you could want, especially after roughing it around the country. You can stay in the bathroom and let out the rest of the room and the terrace. Supper breakfast buffet, good gym and convenient to the V & A harbor location

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Benfleet, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed for 4 nights at the beginning of February. It was our first trip to SA and we slightly unsure where to stay in Cape Town. The One and Only is in a super location at the waterfront, a 10 minute walk from the restaurants and attractions and walking distance of downtown Cape Town. On arrival... More 

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NYC Area
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I really enjoyed our stay at the One & Only... - the room was fabulous (the bathroom!) - the staff was great, very warm. - the in-room breakfast was great and really made for incredibly relaxing mornings. - the gym was one of the best I've experienced at a hotel, lots of high-end equipment. I almost never... More 

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Contributor
18 reviews 18 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed for 4 nights as part of our 3 centre SA holiday. It was our third stay at To&O and once again you cannot beat it. Accommodation is first class, we stayed in a room on the island close to the pool area very spacious immaculate in presentation and great views. This is a place that... More 

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Helsinki, Finland
Top Contributor
58 reviews 58 reviews
35 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 week ago

I was staying with my wife in One & Only Cape Town in February booked by Abercrombie & Kent travel agency as a part of our tour in Namibia and South Africa. I am a frequent traveller having annually 30-50 nights in hotels abroad, mainly in 5 star category. I expected it this time too, but was dissapponted. The issues... More 

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MvanLill, Manager at One&Only Cape Town, responded to this review

“Dear Dr. Aaltonen, Thank you for taking the time to provide us with detailed feedback following your stay earlier this month. We strive every day to create special experiences for our guests and I am truly sorry we did not manage to do this for your stay. I would like to personally apologise for the shortcomings that you have encountered... More 

Manchester, England, United Kingdom
Top Contributor
100 reviews 100 reviews
31 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 1 week ago

Polly and I stayed at the One & Only in Late January. We stayed in a room on the first floor for 6 nights that had spectacular views over Table Mountain and the lagoon below. The room was well appointed and the bed was wonderfully firm! The bathroom was large and clean. Polly was disappointed that after using the toiletries... More 

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Reading, United Kingdom
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Yes we did appreciate it is a large chain - we have stayed in their lovely hotels in Mauritius and the Maldives on various occasions. However, we were a little disappointed that overall, it definitely felt like a corporate rather than a resort hotel. Our other stays over the month's trip to the Western Cape, have all been in lovely,... More 

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

All we can say is wow!!! We absolutely loved our stay here. The pool is magnificent and heated. We spent most of the day at the pool and loved it. Our room was absolutely out of this world. They made an amazing effort for our anniversary. We ate at the Reubens restaurant and thoroughly enjoyed it. My husband the pasta... More 

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MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

Your One&Only family is thrilled that our beautiful resort has become your home away from home. Helping our guests celebrate life’s special moments is what creates true One&Only moments and we are looking forward to welcoming you back for every anniversary! Yours sincerely, Madeleen van Lill Training and Quality Assurance Manager More 

Tadworth, United Kingdom
Top Contributor
103 reviews 103 reviews
65 hotel reviews
379 helpful votes 379 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved our stay at O and O, largely on account of the gorgeous rooms and marvellously convenient central location for wandering out to restaurants in the evening. You can also walk into the city during the day. The standard rooms are incredibly spacious with large balcony and proper seating area, more like a small suite. We had a great... More 

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MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

Thank you for taking the time to write about your One&Only experience in such detail. We appreciate your feedback regarding your service experiences and rest assured that this has been forwarded to the relevant management for action. We look forward to welcoming you again in the not too distant future! Best regards, Madeleen van Lill Training and Quality Assurance Manager More 

Winchester, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed for 5 nights in August with our teenage daughters and were thrilled to be upgraded to an Island Suite. We managed to grab a Table Mountain view for breakfast most mornings and what a fabulous breakfast! Apart from every conceivable type of food in the buffet,there was a complimentary al la carte menu. My husband enjoyed a breakfast... More 

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MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

Our world class facilities cater to the needs of families, couples and business travelers alike. We are delighted that our team created true One&Only moments for you and we look forward to blowing you away on many more visits. Best regards, Madeleen van Lill Training and Quality Assurance Manager More 

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Hotel Summarization (Beta)

What travelers say

  • Table Mountain(35)
  • South Africa(9)
  • Very good(8)
  • Kid Club(4)

Additional Information about One&Only Cape Town

Address: Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One&Only Cape Town 5*
Number of rooms: 131
Reservation Options:
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Also Known As:
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
Hotel Style:
#4 Spa Hotel in Cape Town Central
#4 Business Hotel in Cape Town Central
#7 Family Hotel in Cape Town Central
#17 Romantic Hotel in Cape Town Central
#19 Luxury Hotel in Cape Town Central

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