We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 120 Cape Town Central hotels

One&Only Cape Town

5.0 of 5 Hotel   |   Dock Road, Victoria & Alfred Waterfront, Cape Town Central 8001, South Africa
Hotel website
Hotel amenities
Special Offer
25% Discount Offer
Save Saved
You added One&Only Cape Town to your Saves list
One&Only Cape Town
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Hotels.com Agoda.com Booking.com
and 11 more sites!
92%
Ranked #18 of 120 hotels in Cape Town Central
A recent review
5 of 5 stars reviewed 2 days ago
sharon b London, United Kingdom
Write a Review

565 people have reviewed this hotel

Traveler rating
    450
    73
    20
    8
    14
See reviews for
127
275
10
61
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Excellence is hard to find but we found it here. The hotel itself is immaculate & beautifully designed, the location is perfect and the staff were brilliant. The food is fantastic with a great choice at breakfast in Ruebens, the pool side restaurant serves excellent food with great service. The room was spacious well appointed with a lovely bathroom and... More

Was this review helpful? Yes
Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

All in all, the hotel exceeded every one of our expectations. Our wonderfully sumptuous and stylish room and balcony overlooked the V & A waterfront and was just amazing. The attention to detail at the hotel was exemplary - the staff, the silent cooling, the toiletries, complimentary water and also impressively for me, a portable make-up mirror in the bathroom.... More

Was this review helpful? Yes
Johannesburg, South Africa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The One & Only was wonderful in every way. The quality of the rooms, the restaurant, the gym, I can go on forever......! They just do it all right and I have no negative thing to say. Just an amazing place and worth the hefty price tag.

Was this review helpful? Yes
Ballito, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

One&Only Cape Town has presented me with a conundrum. How can I visit Cape Town without visiting this stellar resort? Before discovering this gem, I enjoyed the variety of accommodation offerings available in this beautiful city. Unfortunately, One&Only has changed this for me. When visiting Cape Town, I no longer consider any other option. There is of course only one,... More

Was this review helpful? Yes
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

Thank you for sharing your One&Only moments on this positive review. We appreciate that you acknowledged our team's genuine hospitality and through this we created memories for you that will last a lifetime. Our core value of continuously striving for perfection is a value that our team really takes to heart and it shows that we are getting it right... More

Edinburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 10 nights. This is our 3rd One and Only experience. We have stayed at The Residence in Dubai, and Ocean Club in Bahamas, which we felt would be a hard act to follow. While the Hotel is certainly different from the others, this is not necessarily a bad thing. Service levels are perhaps not up there with... More

Was this review helpful? Yes
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

We appreciate your honest review and you can rest assured that your comments have been reviewed in the most serious light. The construction occurring at the Two Oceans Aquarium adjacent to our property is a challenge we are managing carefully in collaboration with the Aquarium Management. Our Management team has been fully appraised regarding the issues you have raised and... More

McLean, Virginia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Amazing hotel in an absolutely beautiful city. Staff was super friendly. Hotel was conveniently located in the water front area within walking distance to amazing shops. Our suite had amazing views of Table Mountain. The property restaurants were great and the hotel had an amazing wine selection. Maybe not the best property for kids, however I am sure the hotel... More

Was this review helpful? Yes
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

With our impeccable views of Table Mountain, award winning dining and spa facilities, KidsOnly Club and secluded private islands, One&Only Cape Town is the perfect family or couples getaway. You will leave us with a renewed sense of life and energy as our team of dedicated professionals is eager to assist you in creating amazing experiences and everlasting memories. Thank... More

Basel, Switzerland
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The location is great - you can walk easily to V&A wharf, aquarium etc. Restaurants are all good and you can get the full restaurant menu in your room - very good for relaxing romantic evenings. Very good size rooms, excellent decor - everything you need. A real oasis in the heart of the city.

Was this review helpful? Yes
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

Our world class facilities cater to the needs of families, couples and business travelers alike. We are delighted that our team created true One&Only moments for you and we look forward to blowing you away on many more visits. Best regards, Madeleen van Lill Training and Quality Assurance Manager More

Great Falls, Virginia
Top Contributor
119 reviews 119 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

The newest and best hotel in Capetown. The location is excellent--near the docks and Victoria and Albert Wharf. The service in all aspects is outstanding. The hotel's restaurant--Reuben's--is very good and very efficient. We were lucky enough to be upgraded to an "Island Suite", and it was wonderful and a great way to finish our tour through southern Africa. Everything... More

Was this review helpful? Yes
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

We are so pleased that we were able to turn your experience around! We always strive to live the Kerzner vision of creating amazing experiences for our guests and our team is thrilled that you went away from us with memories to last a life time. Thank you for your feedback and we cannot wait to welcome you for your... More

londont
Top Contributor
81 reviews 81 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

We were not disappointed we found staff welcoming and all amenities to hand setting is fantastic and you are based in waterfront. Spent 3 different days here having lunch and buffet tea and it was a nice treat. Found hotel to be transient but could be that we were there out of season . Wete allowed to park free but... More

Was this review helpful? Yes
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

With our impeccable views of Table Mountain, award winning dining and spa facilities, KidsOnly Club and secluded private islands, One&Only Cape Town is the perfect family or couples getaway. You will leave us with a renewed sense of life and energy as our team of dedicated professionals is eager to assist you in creating amazing experiences and everlasting memories. Thank... More

Belgium
Top Contributor
151 reviews 151 reviews
55 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 1 week ago

Our second stay at the One&Only. Every single detail of this hotel is just about perfect: great and spacious rooms, a wonderful bathroom, very good soundproofing from adjacent rooms and hallways, immaculate cleanness of all facilities. Outstanding gym. Very high quality breakfast (what a selection !). Most of all: a very warm and dedicated staff throughout the whole hotel. Special... More

Was this review helpful? Yes
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

Thank you for taking the time to write about your One&Only experience in such detail. We are so proud of the individuals that you highlighted and they are very pleased that their dedication to service excellence has impacted your stay so positively. We look forward to welcoming you again in the not too distant future and for many many more... More

Been to One&Only Cape Town? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Table Mountain(55)
  • Very good(19)
  • South Africa(17)
  • Kid Club(12)
  • Island suites(9)
  • Breakfast buffet(8)

Additional Information about One&Only Cape Town

Address: Dock Road, Victoria & Alfred Waterfront, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Cape Town Central
#7 Family Hotel in Cape Town Central
#18 Luxury Hotel in Cape Town Central
#21 Romantic Hotel in Cape Town Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One&Only Cape Town 5*
Official Description (provided by the hotel):
One&Only Cape Town, one of the finest resorts in South Africa. This urban chic resort brings an unprecedented level of luxury to Cape Town, one of the world's most fascinating cities.With captivating views of Table Mountain from its enviable location in the Victoria & Alfred Waterfront, the resort is a destination unto itself. Discerning travellers are invited to discover the celebrated cuisines of Nobuyuki “Nobu” Matsuhisa and Reuben Riffel, socialise in the high-energy vibe of Vista Bar & Lounge and sample rare and undiscovered vintages at the stunning Wine Loft. The sublime calm of the city's most expansive and sophisticated spa offers an indulgent escape, while NEO Boutique debuts an enviable collection of designer fashions, some available for the first time in South Africa.As the first luxury hotel to open in Cape Town in nearly a decade, the resort is designed to celebrate the city's wine, art, design and spirit, balancing contemporary glamour with an authentic South African style. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Booking.com, Orbitz, Expedia, Splendia, Cheap Tickets, Amex, Priceline, Travelocity, Asiatravel.com Holdings, Otel, Venere and Jetsetter so you can book your One&Only Cape Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town Hotel
One And Only Cape Town
One Only Cape Town
One&Only Cape Town South Africa

Owners: What's your side of the story?

If you own or manage One&Only Cape Town, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.