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One&Only Cape Town

Travelers' Choice award winner
5.0 of 5
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Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
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1 room 1 guest
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One&Only Cape Town
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918 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Johannesburg, South Africa
Level Contributor
89 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed yesterday NEW

The only and only never fails to deliver and now has become our first choice of hotels in Cape Town. Well located near the W&A waterfront and easy access to freeways , the Cape Town convention center and downtown. Scrumptious breakfast at Rubens, lovely resort feel in the cut of Cape Town. Well trained and friendly staff, that are on... More 

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Johannesburg, South Africa
Level Contributor
344 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The One&Only Cape Town has really improved its service, it is truly the top hotel in Cape Town! We stayed in a mountain-facing room with 2 queen beds, and the room size and facilities cannot be faulted. What sets it apart from other hotels is the convenient location in the V&A waterfront and the service, which is really top-notch, nothing... More 

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Toronto, Canada
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The One and Only Hotel in Capetown South Africa proved to be one of my favorites of all time. The lobby is exquisite and the rooms beautiful, comfortable and lacking nothing for your needs. The beds and pillows were wonderful, the shower stall had a seat in it (often missing in hotels) the lighting excellent, lots of hangers, and magnifying... More 

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Arkansas Girl
Level Contributor
103 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently spend 4 nights at this hotel. We had a beautiful room with a great view of Table Mountain. Very nice service and enjoyed the breakfast buffet in Reuben's. Very convenient location to the shops in the V&A Mall area.

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Sydney, Australia
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The views of Table Bay Mountain from the One & Only are second to none - they were truly breathtaking. The rooms were extremely comfortable and spacious and true to the brands standards. It is really worth staying here just to sit on the balcony and watch the sun set over the mountain, was beautiful. The only let down during... More 

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DaleH_Parkington5, General Manager at One&Only Cape Town, responded to this review

Dear MSyd88, Thank you very much for sharing your feedback. I absolutely agree, there’s nothing better than sitting on the balcony and enjoying the view of Table Mountain. I am sorry to read that we let ourselves down on the service and that you felt the staff were not present and personable. I have shared your comments with my team... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My stay was enjoyable. The location is the best!!!! The view of table mountain from my room was spectacular. The service from all the employees was top notch. I ate breakfast at the hotel daily and it was all delicious. The bar and tea time snacks were great too. If I ever return to Cape Town, I would absolutely stay... More 

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DaleH_Parkington4, General Manager at One&Only Cape Town, responded to this review

Dear LeslieR, Thank you for sharing your gracious comments about your experience at One&Only Cape Town. I am thrilled to read that you had an enjoyable stay. I am grateful for your feedback about our team and I will be sure to thank them for their impeccable service. I was delighted to read that you enjoyed your daily breakfasts and... More 

Washington DC, District of Columbia
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I was not a hotel guest but spent a good amount of time at this property. To state that it is beautiful is an understatement - it reminded me very much of the Shore Club in Miami - and not just because of Nobu. The bar was a buzz with hipsters, international playboys, and all the ladies that such attracts.... More 

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DaleH_Parkington4, General Manager at One&Only Cape Town, responded to this review

Dear Chic Geek Uno, Thank you for your review following your recent visit to the Resort. I’m pleased to read that you had such a wonderful time at Vista and Nobu. I’m also delighted that you had a chance to visit NEO Boutique and hope you took advantage of the current sale! We hope to have the opportunity to serve... More 

Sydney, Australia
Level Contributor
234 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 stars Reviewed 1 week ago

Located at the waterfront, the hotel ticks all the boxes for a 5 star experience : exclusive location, grand lobby, excellent F&B outlets (Nobu & Reubens), spa, pool, spacious opulent rooms with all the mod cons, free wifi (500 mb a day) & attentive service. But as with all experiences involving human interactions, things may go awry & its from... More 

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DaleH_Parkington4, General Manager at One&Only Cape Town, responded to this review

Dear scorpioshanghai, Thank you for sharing this feedback. I am very sorry that your stay was marred on your last evening and even more so that we did not manage to save the situation. I sincerely hope that you will allow us another opportunity to show you a true One&Only experience. Please feel free contact me directly on dale.parkington@oneandonlycapetown.com so... More 

Vancouver
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This property has a little bit of everything going for it. While working in Cape Town, we often visited the restaurants, the Spa, and the pool here. The pool itself is a large oasis of top notch resort service, and proved to be my favourite place to be pampered while relaxing in all of Cape Town. There's a lovely bistro/café... More 

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DaleH_Parkington4, General Manager at One&Only Cape Town, responded to this review

Dear MsMars, It’s wonderful to know that we have become your favorite spot when visiting our beautiful city. We look forward to having you visit us again. Warm regards, Dale Parkington, Resort Manager More 

h
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel as part of a large group. We where placed on the island in a fantastic room - The rooms where spacious and had a lovely terrace area out onto the water and over looking Table Mountain. The hotel is a large property so never felt crammed even when the groups where gathering to leave in the... More 

Was this review helpful? Yes
DaleH_Parkington4, General Manager at One&Only Cape Town, responded to this review

Dear Neon11090, Thanks for the great review. I am thrilled to read that you enjoyed your Island experience and that you enjoyed your breakfasts at Reuben’s. It would be an absolute pleasure to have you visit us again. Sincerely, Dale Parkington, Resort Manager More 

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