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One&Only Cape Town

Travelers' Choice award winner
5.0 of 5
Hotel website
Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
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One&Only Cape Town
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Ranked #19 of 106 Hotels in Cape Town Central
A recent review
5 of 5 stars reviewed yesterday
lattaboy314 Greenville, South Carolina
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Greenville, South Carolina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

One & Only is a fantastic hotel. The rooms are pure luxury and the location on the Victoria and Albert Waterfront is superb. Nearby restaurants and shopping coupled with terrific weather make this an enjoyable place to visit. Breakfast (included with our room rate) is superb.

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Level Contributor
143 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed yesterday NEW

The One and Only has one of the highest standards I've come across, in fact it seems to improve each year as it matures with grace.This fantastic hotel is in a great position in Central Cape Town and a 5 minute walk to the V&A. The reception staff are the friendliest and I actually spent about half and hour speaking to them... More 

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Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellent service and lovely accommodations made for a perfect 5 night stay. Coffee on the terrace each morning with a great view of table mountain was stellar. We had dinner in Nobu and Raphaels and enjoyed both. The breakfast buffet was delicious and expansive. Our only issue was slow service at breakfast but when we mentioned this to the GM,... More 

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DaleHParkington_3, General Manager at One&Only Cape Town, responded to this review

Dear PrincessJRJ, Your kind comments had me smiling when I read your review. It’s always wonderful to read how great the service is as I know this is something our team strives for daily. I agree, there’s no better way to start the day than with breakfast on the terrace facing our beautiful Table Mountain. I am thankful that we... More 

margate
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

5 star luxury and treatment from the time you arrive.The doormen knew our name and greet us by name when opening the taxi door. This hotel is conveniently situated right on the Victoria and Alfred Waterfront of Cape Town which is one of the main tourist Hubs. You get fresh fruit and flowers in the room,large king size bed,huge bathroom,and... More 

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DaleHParkington_3, General Manager at One&Only Cape Town, responded to this review

Dear KP, Thank you for posting a great review of your recent stay at One&Only Cape Town. I am thrilled to read that you had an enjoyable vacation and that my colleagues contributed to making it such. I am sorry to read about your experience at breakfast and have addressed your feedback with our culinary team. Next time you visit... More 

Cape Town Central, South Africa
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It's not just the location or the name that makes this hotel unique but it delivers too. Great service, fantastic food from the different restaurants. The spa is definitely one of the best in Cape Town. And so is their butternut soup with wild mushrooms.

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DaleHParkington_3, General Manager at One&Only Cape Town, responded to this review

Dear Lana, Thank you for sharing your kind review following your recent visit to the Resort. It was wonderful to read how much you enjoyed all the fabulous amenities and I will be sure to thank my colleagues who provided great service and fantastic food at the restaurants. I too love the butternut soup at Reuben’s, do let me know... More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Wow, there arent words to describe the experience, we enjoyed every minute of our stay, i do wish we stayed longer to experience more things but the room was perfection, and breakfast was incredible,,,,, i will deff be back, deff a place to check into !!!

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DaleHParkington_3, General Manager at One&Only Cape Town, responded to this review

Dear 457fatimac, Thank you for choosing to stay at the Resort. I am so thrilled to read that your experience was nothing short of perfection! It would be delightful to have you back again for an even longer stay in the near future. Warmest regards, Dale Parkington, Resort Manager More 

Stellenbosch, South Africa
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for two nights and it was really special, big room and huge bathroom with first class toiletries. Big plus was the coffee machine! What really impressed me, was the information I received after booking. The hotel e-mailed the menus of the two restaurants as well as the complete winelist, nice to peruse those in the comfort of your home.... More 

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DaleHParkington_3, General Manager at One&Only Cape Town, responded to this review

Dear Adri4608, Thank you for your kind review and for choosing to stay at One&Only Cape Town. I’m pleased that you had such a wonderful stay and that our room amenities ticked all the boxes for a comfortable stay. I am sorry that you were not made aware of our a la carte breakfast menu and apologise if this marred... More 

Johannesburg, South Africa
Level Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love staying in this hotel. The rooms are lavish and opulent. The views are postcard perfect! Lovely that you you can open the windows and enjoy the scenery with a glass of wine. The breakfast buffet is incredible! Go hungry! Staff are friendly and warm. The location is fantastic - walking distance to the Waterfront (dont forget the market). Highly... More 

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DaleHParkington_3, General Manager at One&Only Cape Town, responded to this review

Dear Lucinda, I am so delighted to read that One&Only has become your home away from home. I could not agree with you anymore, the views are definitely postcard perfect. We hope we will have the pleasure of offering you a warm welcome on your next visit to Cape Town. Sincerely, Dale Parkington, Resort Manager More 

Los Angeles, California
Level Contributor
201 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has a nice location with a beautiful view of Table Mountain and near to many attractions. The room we had was large and comfortable and the bathroom was perfect for 2 people to get dressed and ready at the same time. After a full day of touring we came back to relax at the bar and dine at... More 

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DaleHParkington_3, General Manager at One&Only Cape Town, responded to this review

Dear Sheldon, Thank you for sharing your review following your stay at One&Only recently and for the photos you’ve shared. It sounds like you had an exciting holiday and I’m happy that we were able to contribute. It would be an absolute pleasure to have you stay with us again. Warmest regards, Dale Parkington, Resort Manager More 

Level Contributor
9 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Spent a couple of weeks at One and Only Hotel in Cape Town during June 2015. Very nice hotel. Rooms are well appointed - I used both standard room and suite, and both were excellent. Food in the restaurant was outstanding - the breakfast buffet is one of the best I've experienced. The staff are friendly and eager to help... More 

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DaleHParkington_3, General Manager at One&Only Cape Town, responded to this review

Dear Alistair, Thank you for sharing your recent experience at the Resort. I am so pleased to read that you enjoyed your stay and how much you loved your room and the facilities we offer. I’m delighted that you found the breakfast buffet to be first-class. I will be sure to share your kind feedback with my colleagues and it... More 

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