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One&Only Cape Town

5.0 of 5 Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
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One&Only Cape Town
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One&Only Cape Town
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731 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Washington, DC
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The title says it all. The hotel is great. It should be because its high as hell! Its in a very good location. The pool, staff, NOBU!! I can not WAIT to go back. Ohhh the room was amazing. I had a double queen room its VERY big - actually huge - the freaking bathroom is a size of a... More 

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MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

Thank you for sharing your One&Only moments on this positive review. Our core value of continuously striving for perfection is a value that our team really takes to heart and it shows that we are getting it right through your wonderful feedback. Warm regards, Madeleen van Lill Training and Quality Assurance Manager More 

Neuchâtel, Neuchâtel, Switzerland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow this hotel is wonderful ! It has an amazing pool, a spa with a huge jacuzzi. The staff is really nice and friendly. I slept in an "Island Superior Room Bathroom" which was near the pool. The room was amazingly huge and spacious, with a balcony and a great bathroom! The room was as luxurious as the rest of... More 

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MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

With our impeccable views of Table Mountain, award winning dining and spa facilities, KidsOnly Club and secluded private islands, One&Only Cape Town is the perfect family or couples getaway. You will leave us with a renewed sense of life and energy as our team of dedicated professionals is eager to assist you in creating amazing experiences and everlasting memories. Thank... More 

Crans-Montana, Switzerland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we walked into the One and Only, we were impressed by the embience, the staff, the food and the cleanliness . We stayed in an Island room ( we were lucky to be upgraded) it was beautiful. Four days of Bliss. The Hotel is in a perfect place to walk to the waterfront and the shops. It's... More 

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MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

Having the best possible location in the V&A Waterfront allows our guests to walk safely from the hotel to a hub of shopping and entertainment. Our beautiful resort offers the ideal getaway to families with a complimentary KidsOnly Club, a choice of two award winning restaurants and the largest heated infinity pool in the country. We cannot wait for your... More 

Fort Lauderdale, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Loved this place!! Clean, excellent service, lobby/bar is beautiful!! Would not likely stay anywhere but here on our next visit. Beautiful hotel!! Appreciate that Nobu is there but also that a more typical South African restaurant with more traditional food is available.

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MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

Our world class facilities cater to the needs of families, couples and business travelers alike. We are delighted that our team created true One&Only moments for you and we look forward to blowing you away on many more visits. Best regards, Madeleen van Lill Training and Quality Assurance Manager More 

Huddersfield, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this hotel because we were staying in Cape Town for 10 days and wanted a hotel with plenty of space and close to the Waterfront.. It did not disappoint. It is within easy walking distance from the Waterfront but far enough away to provide a quiet haven away from it all. We had an island room which was... More 

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MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

We seek to provide our guests with unique experiences that they would like to experience again and again. Thank you for making us your destination of choice in Cape Town for this reason. We appreciate your feedback regarding the billing issues you highlighted and you can rest assured that this matter has been taken on board by the relevant management.... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stated here for three nights and yes as the reviews say it is a magnificent hotel. The rooms are spacious and all of them have a balcony. Our room overlooked table mountain and the canal but some overlook the marina. The bathroom was huge too! Staff were all so friendly... Leah in particular was a great help. Breakfast... More 

Was this review helpful? Yes
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

Our world class facilities cater to the needs of families, couples and business travelers alike. We are delighted that our team created true One&Only moments for you and we look forward to blowing you away on many more visits. Best regards, Madeleen van Lill Training and Quality Assurance Manager More 

Inverness, United Kingdom
Top Contributor
120 reviews 120 reviews
22 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a well appointed hotel offering superb views of table mountain from the bedrooms. It is conveniently located within the waterfront area and offers great, friendly service. The breakfast range and quality is absolutely superb. The location is convenient for a wide range of external dining options but the hotel offers dining options from bar meals to high end... More 

Was this review helpful? Yes 1
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

Thank you for writing about your One&Only moments on TripAdvisor! Our team is thrilled that they were able to be part of this very special holiday and it is such a great reward to our team reading your comments. Your valued business is very much appreciated and we are looking forward to welcoming you back very soon! Warm regards, Madeleen... More 

Sao Paulo, SP
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I love Caoe town and the waterfront... I guess this is why I enjoyed so much being so close...walking distance close where I could just go down from the hotel and 3 minutes walk find myself enjoying a nice walk or picking something from the shopping. The rooms are spacious and clean with fantastic view! the swimming pool is heated... More 

Was this review helpful? Yes
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

We seek to provide our guests with unique experiences that they would like to experience again and again. Thank you for making us your destination of choice in Cape Town for this reason. We appreciate your feedback regarding the service experience you had from our In Room Dining team and you can rest assured that this matter has been taken... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is beautiful and new. The staff are very helpful and accommodating and the rooms are clean. The views are very pretty. It is conveniently located near the V&A waterfront. Breakfast had many options. The only drawback is that it is not quaint, so vacationers may feel it is a bit corporate.

Was this review helpful? Yes 1
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

We pride ourselves in the smaller details that will have a great impact on our guest’s experience. With most of our rooms having a direct view of Table Mountain and some of the harbor, as well as the fact that each room has its own private balcony ensures that you have an unforgettable experience. Thank you for making us your... More 

Atlanta, GA
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We capped off the safari portion of our honeymoon with a luxurious stay at the One & Only Cape Town. It is perfectly located right in the main Waterfront area with shopping, museums, the aquarium and lots of restaurants all within a short walk. The Waterfront is completely safe during the day and night, which again makes the location ideal... More 

Was this review helpful? Yes 3
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this review

Your One&Only family is thrilled that our beautiful resort has become your home away from home. Helping our guests celebrate life’s special moments is what creates true One&Only moments and we are looking forward to welcoming you back for every anniversary! Thank you for sharing your constructive comments with us which has been shared with our management team for review... More 

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Hotel Summarization (Beta)

What travelers say

  • Table Mountain(39)
  • Very good(12)
  • South Africa(12)
  • Island suites(6)
  • Kid Club(6)

Additional Information about One&Only Cape Town

Address: Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One&Only Cape Town 5*
Number of rooms: 131
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Also Known As:
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
Hotel Style:
#4 Spa Hotel in Cape Town Central
#4 Business Hotel in Cape Town Central
#5 Family Hotel in Cape Town Central
#15 Luxury Hotel in Cape Town Central
#16 Romantic Hotel in Cape Town Central

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