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Cape Royale Luxury Hotel

47 Main Road | Green Point, Cape Town Central 8051, South Africa
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Cape Royale Luxury Hotel
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1,106 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pretoria
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Treat yourself and stay at this stunning hotel The staff know exactly how to make you feel special from the front door, to reception, the butler that shows you up to your suite We loved this place Will be back without a doubt

Was this review helpful? Yes
CapeRoyaleManager, Hotel Manager at Cape Royale Luxury Hotel, responded to this review

Dear Valued Guest, Many thanks for your most kind review. Collectively and as a united team, it make us feel special, to know that our efforts in delivering the best in product and service delivery is valued; we are humbled by your feedback. We look forward to your return. Royale Regards Gallo Shanker | Hotel Manager More 

Hermanus, Western Cape, South Africa
Level Contributor
87 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed here for a night and were treated like royalty. We were sent an information questionnaire upon booking, asking for personal preferences to all sorts of things, such as hangers, restaurants etc. So when we got to our room every wish had been taken care of. As it was my birthday, I was extra spoilt, sparkling wine on... More 

Was this review helpful? Yes
CapeRoyaleManager, Hotel Manager at Cape Royale Luxury Hotel, responded to this review

Dear Valued Guest, We thank you for your most positive review! It is always lovely to read about the genuine, kind and uncompromising service levels our team provides to our guests, we sincerely appreciate your kind words. I am glad to know that you have enjoyed your stay with us and that you were treated like Royalty We look forward... More 

Johannesburg, South Africa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I had booked a room for a night at the Cape Royale. On arrival, the hotel was in darkness with only the lights in the reception area. I was shown to the Reception area where I was told that the hotel had had no power since 4pm and they were happy to transfer me to The Taj hotel where they... More 

Was this review helpful? Yes 1
CapeRoyaleManager, Hotel Manager at Cape Royale Luxury Hotel, responded to this review

Dear Valued Guest, We are so thankful for your feedback and highlighting the entire teams tremendous effort, in ensuring you were our primary focus and at the forefront in our business at the time of your arrival with us. The Cape Royale prides itself in offering the best in product and service delivery to all our guests. We look forward... More 

Harare
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed my 5 night stay with them!! clean and spacious - emphasise the space! staff were always accommodating and very very friendly. Breakfast was basic at best but besides that aspect I loved the entire stay and will definitely stay again. Once the spa is complete I think it will be 'perfect'!

Was this review helpful? Yes
CapeRoyaleManager, Hotel Manager at Cape Royale Luxury Hotel, responded to this review

Dear Valued Guest, We appreciate your most positive words and delighted to know that you enjoyed your stay with us. The spa is near to completion and we look forward to your return so you may have first-hand experience on the quality thereof. We look forward to welcoming you back. Royale Regards Gallo Shanker | Hotel Manager More 

San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here in winter. Beautiful 2 br 2 ba suite. Great location in central Cape Town. Great and attentive staff. Breakfast next door very good. Would definitely stay here again. Nice to have kitchen and coffee maker as ell as a clothes washer and dryer which we used frequently.

Was this review helpful? Yes
CapeRoyaleManager, Resident Manager at Cape Royale Luxury Hotel, responded to this review

Dear Valued Guest, Thank you for your most kind words, we value it immensely We pride ourselves in delivering the best in product and service delivery and we are so pleased to learn that you have rated us in high regard. We look forward to welcoming you back in the future. Royale Regards Gallo Shanker | Resident Manager More 

Mumbai (Bombay), India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I with family of seven stayed at Cape Royale for 3 Days from 25 till 28th May 2015, We found it exclusive and very comfortable in all respect, you find every thing in apartment type Rooms.Those who require Indian meals, Jewel of India is right in the premises.entire staff is very helpful and homely. Location of hotel is Superb.Want to... More 

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CapeRoyaleManager, Resident Manager at Cape Royale Luxury Hotel, responded to this review

Dear Doshi Family, Many thanks for your most kind and positive words. We are extremely pleased to read your review of your stay with us. We look forward to welcoming you back to the Cape Royale. Royale Regards Gallo Shanker | Resident Manager More 

Westport, Connecticut
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were really pleasantly surprised by our experience at the Cape Royale. They offered a great value for a two bedroom suite with 2 baths (each ensuite), living room, dining area and full kitchen, and I was just a bit skeptical going in. But the hotel is lovely (traditional mixed with contemporary), has stunning features (rooms are reached via bridges... More 

Was this review helpful? Yes 1
CapeRoyaleManager, Resident Manager at Cape Royale Luxury Hotel, responded to this review

Dear Valued Guest, We thank you for your most positive review! It is always lovely to read about the genuine, kind and uncompromising service levels our team provides to our guests, we sincerely appreciate your wonderful words. What is key to our success is listening to our guests and most importantly, acting on upon your feedback. I can assure you... More 

Columbia, Missouri
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is just an excellent place: Great location, great staff, wonderful suites, fabulous decor. I was there two nights plus most of the next day (very late flight) and couldn't have been happier. Very modern, swank hotel that goes out of its way with respect to service. Gallo Shanker, the resident manager, knows how to make people feel at home,... More 

Was this review helpful? Yes
TerriJabaar, Resident Manager at Cape Royale Luxury Hotel, responded to this review

Dear Valued Guest, The teams ability to work together towards our common goal in providing our guests with the best in product and service delivery is testament to your most wonderful feedback received. We are humbled by your kind words. We thank you once again and look forward to your return visit in the future. Royale Regards Gallo Shanker |... More 

Watford, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We travelled here for 4 nights in April for part of our honeymoon... The staff here are lovely, so attentive, caring and helpful. We had a warm welcome and despite being very early for check in, were shown to our gorgeous room within half an hour in which we had a quick cocktail in the Sky Bar. They booked our... More 

Was this review helpful? Yes
TerriJabaar, Resident Manager at Cape Royale Luxury Hotel, responded to this review

Dear Valued Guest, Thank you for your most kind words. The Cape Royale prides itself on providing the best in product and service delivery to all our guests and we are so pleased to learn that you have rated our efforts in high regard. We trust that your husband has made a full recovery and we all look forward to... More 

Centreville, Virginia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great accommodations with a wonderful staff! Our room was wonderful - spacious, clean and had everything we wanted. The concierge was very helpful. We were located in a very convenient part of town, making it easy to arrange for transport and to get out and explore on foot. The best of both worlds!

Was this review helpful? Yes 1
TerriJabaar, General Manager at Cape Royale Luxury Hotel, responded to this review

Dear Valued Guest, It makes us proud to read such wonderful feedback and as a team, keeps us motivated to continue to deliver our ”Royale” service to all. We pride ourselves in delivering the best in product and service delivery and more than pleased to learn that you have rated us in high regard. We look forward to welcoming you... More 

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