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Holiday Inn Express Cape Town City Centre

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101 St. Georges Mall, Cape Town Central 8001, South Africa
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Holiday Inn Express Cape Town City Centre
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Ranked #52 of 103 Hotels in Cape Town Central
A recent review
5 of 5 stars reviewed 1 week ago
Layces Sussex, England
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399 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sussex, England
Top Contributor
109 reviews 109 reviews
36 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 1 week ago

I have nothing bad to say about our stay here. The room was in great condition and well appointed. The security was also excellent with a room card need to gain access to the lift. Breakfast was varied and plentiful. The situation was close to shops and restaurants of all kinds and at the end of an extensive street market.... More 

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Layces Thank you for your review of our hotel and it was pleasing to read of your great experience at our Hotel. I will be passing on your good comments to our team and I was delighted to read of your great meal experiences at breakfast. We hope to be of service to you in the near future. Thank... More 

London
Top Contributor
52 reviews 52 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice central hotel with excellent staff. We were checked in early once a room became free as the hotel had been full the previous night. A nice tall gentleman on reception was very helpful and took us up to our room on the top floor. Room was fairly small but functional with comfortable beds. No view but we did... More 

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear LondonFrancesca Many thanks for your review of our hotel recently and I was pleased to read of your generally good experience at our hotel, especially in terms of location and our breakfast and team. We hope to see you in our hotel soon. Thank you Judy Coleman - General Manager More 

edmonton, ab
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location in central Cape Town. We walked to V&A waterfront without much difficulty. The included breakfast was great and the staff friendly and helpful. The rooms were clean and comfortable and the rest of the hotel facilities were nice. My one complaint about this hotel is that the parking is not very convenient to get to. It was manageable... More 

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear lex d Many thanks for taking the time to share your review of the hotel during your recent stay with us. I was pleased to read that you found the location to your liking and that you found the staff friendly and helpful. Apologies for the limited parking that is available. I hope that we have the opportunity to... More 

Kimberley, South Africa
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Can see why tourists will like it because of its location. Other than that probably amongst the worst options for Cape Town. The parking is not suitable for the elderly ro disabled. Reception staff were inattentive and too busy with each other to focus on the customer. Check in took long. The rooms are small, dark and dingy. The tv... More 

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Jozijay Many thanks for taking the time to complete a review of our hotel during your recent stay with us. We certainly appreciate you bringing these short comings to our attention. Our parking is very limited, as it is with most city centre hotels in the CBD and we have rented parking in buildings surrounding the hotel in order... More 

London, England, United Kingdom
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was an ideal location and central for may sights and experiences. The breakfast was all you needed. The staff were very helpful and friendly. Everywhere was very clean and the rooms are all you need.

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Kathy M Many thanks for your review of our hotel during your recent stay at Holiday Inn Express Cape Town City Centre. I was pleased to read that the hotel met all your needs. Thanks for your kind words relating to the staff being helpful and friendly. I hope we have the opportunity to welcome you back to our... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Very central location. Small but clean rooms. Good beds and bathroom. Quiet. Big breakfast. Easy to reach with car. Garage in cellar. Close to HopOn-HopOff. Definitely a hotel I will recommend my friends.

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Eje L We are delighted to receive your great review of our hotel and I thank you for the wonderful words about our hotel. I was pleased that you found all the facilities to your liking. We do look forward to being of service to you in the future. Kind Regards Judy Coleman - General Manager More 

Iowa City, Iowa
Top Contributor
88 reviews 88 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You couldn't ask for a better location in Cape Town-- close to restaurants and attractions of all kinds. The daily breakfast was delicious, I especially appreciated the coffee machines and the yogurt and granola options. The rooms were very clean and made use of the small space. 2 of us for 5 days in the room got a little tight,... More 

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Iowayankee20 Many thanks for your great review of our hotel and it is pleasing to read of your great experience especially relating to our location, breakfast and staff. We do hope to be of service to you in the near future. Kind Regards Judy Coleman - General Manager More 

York, United Kingdom
Top Contributor
50 reviews 50 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

best pillows in the world and good staff will be back stayed there on quick trip and everything was perfect really enjoyed cape town and nice coming back to this hotel , easy acess to restaurants in town which made things easy will be back

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Tony p Many thanks for your wonderful review of our hotel during your recent "quick trip". I am pleased that you found our pillows to be the best in the world. Our location to shops, restaurants, markets and tourist attractions is certainly something that our guests compliment us on. We look forward to welcoming you back for a longer... More 

Johannesburg, South Africa
Top Contributor
120 reviews 120 reviews
57 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 4 weeks ago

in the center of Cape Town, town not the greatest venue.- Parking underground and safe, but had to park outside until confirmed, no clear signage. Hotel clean and airy. Bed and bathroom were clean Working WiFi Had delays at reception on check in and check out. Good Breakfast.

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear ColmV Many thanks for your review of our hotel recently and I was pleased to read that you found our hotel functional, clean and that everything was in working order. Thank you for your comments on our breakfast. My apologies for the delays that you experienced at check in and check out, we run at extremely high occupancies at... More 

Canada
Top Contributor
677 reviews 677 reviews
213 hotel reviews
518 helpful votes 518 helpful votes
5 of 5 stars Reviewed 4 weeks ago

i enjoyed my stay, staff very helpful, breakfast pretty good in a large room (unlike some previous reviews, not sure what they were expecting), room comfortable, wifi if member, markets and restaurants around hotel, quiet at night. BUT in evening not much going on, two good restaurants close by but need a cab to go to waterfront at night (nice... More 

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear OntarioCanuck Many thanks for your review of our hotel during your recent stay. I was pleased to read that we met all your expectations as a "realistic traveller". Our location to various museums, galleries, tourist attractions and restaurants is certainly enjoyed by our guests. Many thanks for commenting on our helpful staff. I hope that we have the opportunity... More 

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