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Holiday Inn Express Cape Town City Centre

3.0 of 5
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101 St. Georges Mall, Cape Town Central 8001, South Africa
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Holiday Inn Express Cape Town City Centre
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Ranked #52 of 105 Hotels in Cape Town Central
A recent review
5 of 5 stars reviewed 5 days ago
Strutt_aroundworld London
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432 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Contributor
14 reviews 14 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A very well appointed hotel in the central area of Cape Town city centre next to Company Gardens and Market Square. Only a short 5 minute safe walk to the essential 'Castle of Good Hope' historic site & Long Street for 'Mama Africa' Live Music restaurant / bar and craft 'Beer House'. Staying in the centre of Cape Town city... More 

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Whangaparaoa, New Zealand
Top Contributor
244 reviews 244 reviews
61 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

You know what you're getting with a Holiday Inn and this one doesn't disappoint. If I'm honest, it was a little more tired than others I've been however and this reflects my score. The staff were very friendly but the breakfast was a little chaotic considering it was not full. Pretty quiet at night though and the room was clean.

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Kingston, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Stayed for 12 nights on vacation and this hotel was perfect for a home-base in Cape Town. Very friendly and helpful staff, they even helped arrange some tours, and even mailed my postacards for me! - central location perfect for walking to most major sites in the CBD, including the V&A Waterfront - about a 20 minute brisk easy walk)... More 

Was this review helpful? Yes 2
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Russel H Many thanks for your detailed wonderful review of our hotel during your recent stay with us. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire... More 

Johannesburg, South Africa
Top Contributor
54 reviews 54 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Great service, friendly staff. Breakfast is exactly the same everyday, some change would be good. The lower floor rooms are noisy as the city wakes at 6 and sleeps at 11. Amazing location, right in the heart of the city centre, so offices and local tourist destinations are literally in the same block. Comfortable rooms with all expected amenities for... More 

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Azima M Grateful thanks for your great review of our hotel and for the time taken to review details of our hotel, which is greatly appreciated. I was pleased to read of your wonderful experience in our hotel and the surrounding areas and pleasing to note that you experienced great service and friendly staff. I do hope that we... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was nice, clean, but shockingly average considering the price. The breakfast was great and the staff very nice - but no wifi, dated decor in the lobby and located on a quite street (albeit close to things)

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear ThomasDolan74 Many thanks for taking the time to complete a review of the Holiday Inn Express Cape Town City Centre during your recent stay with us. I am so sorry to read that you found the décor to be dated in the lobby as the hotel was only opened 7 years ago. Regarding the WiFi - we have free... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Good position,only bad thing is parking.Parking should be easier.breakfast we made request for special because we don't eat beef and pork. Was not taken into account.finally after much persuasion they provided chicken sausages. Otherwise great stay

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Navin G Many thanks for your review of our hotel during your recent stay. My apologies for the difficulties you experienced with the parking. We have very limited parking at the hotel and have rented parking bays in the buildings surrounding the hotel in order to further accommodate guests. We have an outsourced valet parking company to assist our... More 

Edmonton, Alberta
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff at this hotel were really friendly and helpful. The breakfast buffet was really good. The location of the hotel was perfect across the street is the food lovers market and a restaurant both were great.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Gail L Many thanks for your wonderful review of our hotel during your recent stay. I was pleased to read of your wonderful experience in our hotel and the surrounding areas and pleasing to note that our hotel exceeded your expectations. I do hope that we can be of service to you in the near future. Kind Regards Judy... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a belated review, but one that is well deserved for this Hotel. Me and my Wife stayed here during the 3rd week of April 2015. For 5 days, we only paid £150 - fantastic value! For this price, we would have been happy as long as the Hotel was clean. It was very clean, but also the Staff... More 

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear zaneyinternet Many thanks for your great review of our hotel during your stay in April 2015 and I was pleased to read that you had an enjoyable and memorable stay. I will certainly be passing on your comments to our team, especially Yolanda, who will be delighted to read your feedback. We do hope to be of service to... More 

Greater London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A typical Holiday Inn Express in the Greenmarket area of Cape Town, stayed here perhaps 5 or more times over the years and always enjoyed it. Yes I've stayed at many top hotels around the world, it's not 5 star of course but the staff are great very welcoming always happy to help with a smile. The rooms are spotless... More 

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Craig C Many thanks for your wonderful review of our hotel during your recent stay with us. As one of our return guests and valued IHG Rewards members we certainly appreciate your wonderful comments. Your kind comments regarding the staff will certainly be shared with the entire team. We look forward to welcoming you back to our beautiful city... More 

Meerut, India
Top Contributor
109 reviews 109 reviews
35 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed May 25, 2015

We , me n my wife , stayed here for three nights as part of our group of 38 tourists from India . Good points are central location, good hard working staff, facilities good. Negative points are they DONOT have any power backup for rooms ( Surprise !!! for 4* hotel ) , there is absolute dark in rooms and... More 

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Dr N K S Many thanks for taking the time to write a review of your experience during your recent stay with us. As a 3 * Holiday Inn Express we certainly value all feedback that we receive from our valued guests. We currently have a generator that operates essential services in the hotel during a power outage such... More 

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