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Holiday Inn Express Cape Town City Centre

3.0 of 5
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101 St. Georges Mall, Cape Town Central 8001, South Africa
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Holiday Inn Express Cape Town City Centre
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Ranked #51 of 103 Hotels in Cape Town Central
A recent review
5 of 5 stars reviewed 2 days ago
Narguesse M Torquay, United Kingdom
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413 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Torquay, United Kingdom
Top Contributor
128 reviews 128 reviews
9 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The well-trained staff, particularly at Reception, are such a pleasure to deal with - nothing is too much trouble, they always smile and answer any question you might ask. They are knowledgable and always helpful. The hotel is central, friendly, clean and serves a great tasty breakfast. A super choice. Really good value for money.

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We booked a British airways flight package The. Price was very reasonable. Staff. Very very helpful. More like a Hilton Booked tours for us. Trendy restaurants. Near by. Free wifi in room. Breakfast included. Amazing value and location

Was this review helpful? Yes 1
Arnhem, The Netherlands
Top Contributor
88 reviews 88 reviews
61 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Late arrival after the flight and friendly reception. Quick check in and the room was the standard express rooms you may expect globally. View from the room not so nice, just a small piece of the mountains. But ok it's a city hotel. Neighborhood is ok , no late evening walks I suggest. Bed is small and the pillows ok.... More 

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear catman52 Many thanks for taking the time to complete a review of our hotel during your recent stay with us. I was pleased to read that you found the location suitable and the staff friendly. My apologies for the items on the breakfast counter not being filled up quickly. Our breakfast runs from 06h30am to 09h30am however the necessary... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What can I even say about this hotel except the following: *It is in the heart of Cape Town. *Has the best service you can get. All staff, from cleaners all the way to bell-man and front office (including Yolanda, Esther, Nomfu, Joseline, Primrose, Melissa and the gentleman at Reception) gave a remarkable level of service. These staff have truly... More 

Was this review helpful? Yes 3
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Shamez S Grateful thanks for your great review of our hotel recently and I was delighted to read that we exceeded your expectations. Our location is a unique selling point which many of our repeat customers find convenient. I will be passing on your comments to our team regarding their friendliness and their professional approach. We do hope to... More 

Cincinnati, Ohio
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was a nice and great value hotel. Our vacation to Cape Town was planned for 11 days. Lodging there can be expensive, especially if you would like to stay at the Waterfront. Most hotels we looked at were around $300 a night and no breakfast. After looking through Tripadvisor, we came across this hotel. We booked it at right... More 

Was this review helpful? Yes 2
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear itsnevercoldthere Many thanks for your review and the praise you have bestowed our our team, which is greatly appreciated and I can assure you that I will be passing on your great review. We do hope to be of service to you in the near future. Thank you Judy Coleman - General Manager More 

Pretoria, South Africa
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This well-managed establishment is centrally located in the heart of Cape Town's CBD. It is close to a number of important tourist attractions With a taxi rank and a flea market only a few yards away it is logistically friendly..

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Abraham_6543 Grateful thanks for your review of our hotel recently and I was delighted to read of your great experience at our hotel. Our location is one of our unique selling points as well as proximity to shopping malls and tourist attractions in our area. Thank you also for your comments relating to the hotel being well managed. We... More 

Tehran, Iran
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

it have a very good location. every thing is in walking distance of you. flee market, shopping mall, city center, many shops and restaurants, the parliament, i mean every thing. but the rooms are small, no mini bar, but comfortable if you have only one night to stay. remember to lock your door from the inside if you don't want... More 

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Ardeshir B Thank you for your informative feedback. We are extremely fortunate to be a prime location. We certainly do hope that your visit will not be the last to our Hotel and certainly do look forward to welcoming you back in the future. Kind Regards Judy Coleman - General Manager More 

London, United Kingdom
Top Contributor
131 reviews 131 reviews
22 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was very pleased with the location of the Hotel but I was glad that I took a Taxi from the Airport as it would be difficult to find walking from a Bus stop. The traffic free location meant that the hotel and the surrounding area were very quiet. The Cape Town Museums and the V&A waterfront were easily walkable,... More 

Was this review helpful? Yes 2
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear AuldJimmy Many thanks for your great review of our hotel and I was particularly pleased to see that we exceeded your expectations in terms of location and facilities. Our location is one of our unique selling points and makes us a preferred destination hotel for many of our return guests. We do hope to see you soon in our... More 

Chennai (Madras), India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 4 nights at cape town Holiday Inn Express for attending a conference. Hotel is located in the central district, surrounded by local market, which was great. Had some difficulty locating the hotel by foot as it is tucked in the smaller lane away from the main road. The rooms were clear and well furnished and the service was great.... More 

Was this review helpful? Yes 2
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear drrajeev_a Thank you for your review of our hotel and it was pleasing to read of your great experience at our Hotel. I will be passing on your good comments to our team and I was delighted to read of your great meal experiences at breakfast. We hope to be of service to you in the near future. Thank... More 

Kampala, Uganda
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would not have pick this hotel myself, but I was pleasantly surprised with my travel agents choice. The location is perfect, you can walk to loads of places, restaurants, shops, etc. The hotel is clean and has a great breakfast buffet. It does not have a restaurant, but there are lots of great restaurants around. There is a bar,... More 

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Barb M Many thanks for your review of our hotel recently and I was pleased to read of your generally good experience at our hotel, especially in terms of location and restaurant facilities nearby. We hope to see you in our hotel soon. Thank you Judy Coleman - General Manager More 

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