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All 120 Cape Town Central hotels

Holiday Inn Express Cape Town City Centre

3.0 of 5 Hotel   |   101 St. Georges Mall, Cape Town Central 8001, South Africa
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Holiday Inn Express Cape Town City Centre
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85%
Ranked #55 of 120 hotels in Cape Town Central
Certificate of Excellence 2013
A recent review
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300 people have reviewed this hotel

Traveler rating
    81
    169
    39
    10
    1
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29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi, India
Top Contributor
70 reviews 70 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed today NEW

I stayed in this Holiday Inn for 3 days and loved the location. It was in the middle of the bazaar with lots to walk around and explore with. Clean. Good breakfast with friendly people. There were two things - getting in and out of this place is a bit of a hassle as it is difficult to get in... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed just one night with my family, we had rooms rooms beside eachother which was great, ive stayed in many hotels around the world and have to say the best check in I've ever had was at your hotel, didnt get the guys name but he was very welcoming. Breakfast was also lovely. Next time we come back it will... More

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear 1krissy8 Thank you for kind recommendations on the service received by the team and I will most definitely share your kind words with all of the fellow team members at the Holiday Inn Express Cape Town City Centre. We look forward to welcoming you back again soon! Warm regards, Judy Coleman - General Manager More

Sheffield, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Right in the centre of Cape Town. Really good quality accommodation and helpful staff. We had a 'family' room with three beds which was very good value. Quiet, comfortable and we had a great stay. Had to pay for car parking, but this was right next to the hotel and secure, so quite happy.

Review collected in partnership with Skoosh

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Tom G Thank you for your review of our hotel during your recent stay. I was pleased to read of your positive comments regarding location and convenience. I note your comments on friendliness at our front desk. We do offer limited parking which is on a first come first serve basis and is located below the hotel or in... More

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean, good location, good spread at breakfast. I did request a smoking room months befor arriving and did not get one - was too much of a hassle to change. Receptionists were welcoming and friendly. The biggest downfall was the parking ....!

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Brigitte H Thank you for your review of our hotel and it was pleasing to note that overall we did exceed your expectations. My sincere apologies for the smoking room not being allocated as requested. Thank you for the wonderful comments of our receptionists. I hope that we have the opportunity to welcome you to our hotel upon your... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed March 8, 2014

I travelled to Cape Town for the weekend and was just looking for a simple hotel that was relatively cheap and was in a good location. I got exactly what I paid for and more. The customer service at the front desk was excellent and everyone always had a smile on their face which made the hotel feel homier. The... More

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Scotty6_87 Thank you so much for your recent review of Holiday Inn Express Cape Town City Centre. I was most pleased to read of your positive experience especially relating to the staff at the hotel. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s... More

Cupertino, California
Contributor
14 reviews 14 reviews
9 hotel reviews
4 of 5 stars Reviewed March 7, 2014

I stayed at this hotel for 3 nights and had a great experience. The best thing about the hotel is location, location, location. The hotel is 2 blocks away from Long Street, which is basically the hub for all the eating places, bars and night life. There is a street market right outside the hotel, which gives an opportunity to... More

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear toobrown Grateful thanks for your comments regarding your recent stay at Holiday Inn Express Cape Town City Centre. It was pleasing to note your positive experience and we appreciate your feedback and comments. Our location is definitely very convenient for both our leisure guests and our corporate guests. We hope to be of service to you in the near... More

Newcastle upon Tyne, England, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 4, 2014

Booked a twin room , two adults , one night Confirmed two days prior that room was twin for two adults one night. Arrived receptionist had took it upon herself to give my twin to someone else and give my friend and I a double. Her colleagues who where awesome gad to deal with her mess. I was firstly offered... More

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Aileen G Thank you for your review recently and at the outset I would like to offer our sincere apologies for the problem that you encountered with our hotel during your stay. The required room type not being available that you had requested is sorely regretted. We have been experiencing extremely high occupancies recently and unfortunately an error was... More

Senior Contributor
23 reviews 23 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 3, 2014 via mobile

We stayed here for 4 nights in February. It is a good base to explore Cape Town. The V & A Waterfront is very nice with lots of restaurants and shopping etc. but the city has allot of good souvenir markets and landmarks which require a visit. Therefore I think because of the substantial difference in price the city hotels... More

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Kate C Thank you so much for your recent review of Holiday Inn Express Cape Town City Centre. Our location is one of the positives of the hotel as we are conveniently located to many of Cape Town's tourist attractions and are surrounded by many wonderful restaurants, coffee shops and pubs. I hope that we have the opportunity to... More

Knysna, South Africa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 28, 2014 via mobile

We were only staying in Cape Town for 36 hours and researched many hotels before finally, and reluctantly, booking the Holiday inn express. Reluctantly because it seemed such a shame not to stay somewhere more special in such an amazing destination. However we soon realised we had made a brilliant choice. Accessibility to everywhere of significance was excellent. The staff... More

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Elizabeth T Thank you for your review of our hotel and it was pleasing to note that overall we did exceed your expectations; it is always gratifying to receive a review from a satisfied guest. Our team is committed to providing great service and I am pleased that you have first-hand experience of service provided. Location of our hotel... More

Lilongwe, Malawi
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 21, 2014

The hotel has a very courteous staff starting from the reception ending with room service. The ladies at the reception assisted us with the directions, restaurant choices and car rentals on several occasions. The place itself is in a great location - minutes away from the green market, famous long street and few sightseeing places. It's 20-30 minutes' walking distance... More

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Armadilloshell Thank you so much for your positive review of our Hotel. I am pleased to hear you had a memorable stay with us and that you feel you received great service. We certainly do value your feedback and we certainly look forward to your next visit with us. Kind Regards Judy Coleman - General Manager More

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Additional Information about Holiday Inn Express Cape Town City Centre

Also Known As:
Holiday Inn Express Cape Town City Centre Hotel Cape Town Central
Holiday Inn Express Cape Town City Centre Hotel
Holiday Inn Cape Town
Cape Town Holiday Inn
Holiday Inn Express Cape Town City Centre South Africa
Address: 101 St. Georges Mall, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Wheelchair access
Hotel Style:
#51 Family Hotel in Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Cape Town City Centre 3*
Official Description (provided by the hotel):
Welcome to Holiday Inn Express Cape Town City Centre. This hotel is ideally located in the centre of Cape Town, South Africa. The hotel offers convenience for business and leisure travellers with easy access to highways and being in close proximity from the world renowned Victoria & Alfred Waterfront Shopping Centre. The hotel overlooks the majestic Table Mountain. Holiday Inn Express Cape Town City Centre features 173 contemporary style bedrooms individually airconditioned, offering guests a comfortable, warm and friendly stay. All rooms have en-suite facilities, power shower, direct dial telephones, work stations, safety deposit boxes, hairdryers, tea/coffee making facilities and televisions. WI FI in all rooms and public areas. Holiday Inn Express Cape Town City Centre is committed to offering guests the best product combining convenience of location with the quality and value for which Holiday Inn Express is famous for throughout the world. ... more   less 
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