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Holiday Inn Express Cape Town City Centre

3.0 of 5
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101 St. Georges Mall, Cape Town Central 8001, South Africa
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Holiday Inn Express Cape Town City Centre
Best prices for: 1 room 1 guest
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Ranked #51 of 103 Hotels in Cape Town Central
A recent review
5 of 5 stars reviewed 5 days ago
Janet Y
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416 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
44 reviews 44 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I am so glad that I picked this hotel to stay at Cape Town. Staffs are very friendly, helpful and professional. When there is a problem in my room, they are able to act immediately to help me fix the issue. Location is perfect. Restaurants nearby and is close to major attractions. Price is good. Hotel is new and room... More 

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Janet Y Thank you for your wonderful feedback. We are so pleased that our accommodations suited your needs and we certainly look forward to welcoming you back soon. Warm regards Judy Coleman - General Manager More 

Lagos, Nigeria
Contributor
19 reviews 19 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The best word to describe this hotel is FRESH. Everything in room was spotless I felt like I paid a lot of money for it when it actual fact it was a cheerful budget hotel. Interior was very modern, bed was soft and the pillows were divine. I felt my head sinking into it and made sleep enjoyable. Modern key... More 

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Anthonette z Many thanks for your review of our hotel during your recent stay with us. I was pleased to read that you found our hotel to be "Fresh". Our location to many tourist attractions, restaurants, museums and the hop-on-hop-off bus is certainly what a positive factor with our guests. Thank you so much for your recommendation of our... More 

Cardiff, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel if you want reasonably priced accommodation for a couple of nights in Cape Town. There was a good selection of hot and cold food for breakfast and the reception staff were friendly and helpful. Quite a distance from the V+A but a short taxi ride away if you want to go and eat there in the evening. The... More 

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear shar0nC67 Thank you for your review of our hotel recently and overall It was pleasing to read of your good experience at our hotel. My sincere apologies for the problems that you did encounter with regards to the limited parking available at the hotel. I will be passing on your great comments to our team and we look forward... More 

Torquay, United Kingdom
Top Contributor
128 reviews 128 reviews
9 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

The well-trained staff, particularly at Reception, are such a pleasure to deal with - nothing is too much trouble, they always smile and answer any question you might ask. They are knowledgable and always helpful. The hotel is central, friendly, clean and serves a great tasty breakfast. A super choice. Really good value for money.

Was this review helpful? Yes 2
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Narguesse M Many thanks for your wonderful review of our hotel during your recent stay with us. I am so pleased to read that you found the front desk staff well trained and willing to assist you with any queries. I hope that we have the opportunity to welcome you back to our hotel in the near future. Kind... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked a British airways flight package The. Price was very reasonable. Staff. Very very helpful. More like a Hilton Booked tours for us. Trendy restaurants. Near by. Free wifi in room. Breakfast included. Amazing value and location

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear ronnieg804 Thank you for your great review of our hotel and I was delighted to read of your great experience at our hotel and in the surrounding attractions. Your comments relating to our team will be passed on to them and we look forward to welcoming you back to our hotel in the near future. Kind Regards Judy Coleman... More 

Arnhem, The Netherlands
Top Contributor
92 reviews 92 reviews
61 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Late arrival after the flight and friendly reception. Quick check in and the room was the standard express rooms you may expect globally. View from the room not so nice, just a small piece of the mountains. But ok it's a city hotel. Neighborhood is ok , no late evening walks I suggest. Bed is small and the pillows ok.... More 

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear catman52 Many thanks for taking the time to complete a review of our hotel during your recent stay with us. I was pleased to read that you found the location suitable and the staff friendly. My apologies for the items on the breakfast counter not being filled up quickly. Our breakfast runs from 06h30am to 09h30am however the necessary... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What can I even say about this hotel except the following: *It is in the heart of Cape Town. *Has the best service you can get. All staff, from cleaners all the way to bell-man and front office (including Yolanda, Esther, Nomfu, Joseline, Primrose, Melissa and the gentleman at Reception) gave a remarkable level of service. These staff have truly... More 

Was this review helpful? Yes 3
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Shamez S Grateful thanks for your great review of our hotel recently and I was delighted to read that we exceeded your expectations. Our location is a unique selling point which many of our repeat customers find convenient. I will be passing on your comments to our team regarding their friendliness and their professional approach. We do hope to... More 

Cincinnati, Ohio
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a nice and great value hotel. Our vacation to Cape Town was planned for 11 days. Lodging there can be expensive, especially if you would like to stay at the Waterfront. Most hotels we looked at were around $300 a night and no breakfast. After looking through Tripadvisor, we came across this hotel. We booked it at right... More 

Was this review helpful? Yes 2
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear itsnevercoldthere Many thanks for your review and the praise you have bestowed our our team, which is greatly appreciated and I can assure you that I will be passing on your great review. We do hope to be of service to you in the near future. Thank you Judy Coleman - General Manager More 

Pretoria, South Africa
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This well-managed establishment is centrally located in the heart of Cape Town's CBD. It is close to a number of important tourist attractions With a taxi rank and a flea market only a few yards away it is logistically friendly..

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Abraham_6543 Grateful thanks for your review of our hotel recently and I was delighted to read of your great experience at our hotel. Our location is one of our unique selling points as well as proximity to shopping malls and tourist attractions in our area. Thank you also for your comments relating to the hotel being well managed. We... More 

Tehran, Iran
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

it have a very good location. every thing is in walking distance of you. flee market, shopping mall, city center, many shops and restaurants, the parliament, i mean every thing. but the rooms are small, no mini bar, but comfortable if you have only one night to stay. remember to lock your door from the inside if you don't want... More 

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Ardeshir B Thank you for your informative feedback. We are extremely fortunate to be a prime location. We certainly do hope that your visit will not be the last to our Hotel and certainly do look forward to welcoming you back in the future. Kind Regards Judy Coleman - General Manager More 

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