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All 102 Cape Town Central hotels

Holiday Inn Express Cape Town City Centre

3.0 of 5 Hotel   |   101 St. Georges Mall, Cape Town Central 8001, South Africa
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Ranked #54 of 102 hotels in Cape Town Central
A recent review
3 of 5 stars reviewed yesterday
Simi R Mauritius
  • Reviews (311)
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311 people have reviewed this hotel

Traveler rating
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    43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Mauritius
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Bed and breakfast hotel with parking facilities. Good location as it is in the center of Cape Town near the Long Street. Nice places to visit nearby as the Aquarium, Table Mountain, V&A Waterfront, Night clubs and so on. Hotel clean and staff very kind. Free wifi Safe at night

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

When we first arrived at the hotel , we were given a dark room were the noise of the elevators was clearly audible , however staff were very happy to help , and found us a room with a wonderful view of the city center , and Table Mountain . The location of the hotel is also great with many... More

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear anselmleopold Many thanks for your very positive review of our hotel. Our location and proximity to the Waterfront, Shopping Centres and and many corporate offices in Cape Town make us the preferred choice for many of our guests. Thank you also for your great comments relating to our team and the service that they provided to you. We hope... More

Blantyre, Malawi
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We booked via email and weren't disappointed one least bit. We spent 2 nights and wished we could have stayed longer. The room was warm, nice and comfy, the staff were very friendly and treated us like VIPs. The food was excellent with all that we expected from a top hotel. We took a Cape Town tour with Christo our... More

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear fieryflame Many thanks for your very positive review of our hotel during your recent stay with us. I was delighted to learn of your great experience and that you found the hotel conveniently located. You comments relating to our team are gratefully received and I was pleased to learn that you enjoyed our breakfast. We look forward to seeing... More

Miami
Top Contributor
256 reviews 256 reviews
61 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We got off to a rocky start when the hotel shuttle driver Kamiga did not come and pick us up at the airport and we had to hire a cab. Also a phone message did not get through to us for a couple of days from a tour company - After that aggravating start, things improved a lot when we... More

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear mwooduk Many thanks for your comprehensive review of our hotel and for the many compliments and positive aspects of your stay. My sincere apologies for the difficulties you encountered with the Taxi Service and we will be making our approved transport supplier aware of these problems so that these issues can be rectified in the future. I was delighted... More

Adelaide
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 9, 2014 via mobile

We spent 3 nights in this hotel in early July 2014 and had nothing but good experiences. The staff on the reception desk were friendly, helpful and efficient and always happy to help. We arrived at approximately 10am (4 hours before standard check-in opens) after travelling for 30+ hours and we're expecting to drop our bags and have to wait... More

Was this review helpful? Yes 2
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Ian F Many thanks for your comprehensive review of our hotel and for the many compliments and positive aspects of your three night stay. I was delighted to learn of your positive experience and I shall be passing your good wishes on to our team. We do hope to be of service to you when you are next in... More

Contributor
17 reviews 17 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 27, 2014

-The room and bed was comfortable and enjoyed my stay. Had a good choice of pillows. -The complimentary WiFi for IHG members was very good. -Breakfast was good and pretty standard for Holiday Inn Express. -Standard Holiday Inn Express service. Very good. -But the state of the bathroom was not very good. The shower had lots of stains and its... More

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear lamchops22 Thank you so much for your review of your recent stay at Holiday Inn Express Cape Town City Centre. I was pleased to learn that overall you found the standard to be acceptable and the service that you received to be very good. My sincere apologies for the condition of the bathroom, we are currently busy with a... More

Cape Town
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 22, 2014

The service is brilliant. The room was extremely neat and clean. Love the security features at this hotel. Staff are very friendly and helpful. We decided at the last minute to stay at this hotel and my wife has made it clear, she wants to go back.

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Rodney L Thank you for your extremely positive feedback from your recent stay at our Hotel. We are so pleased that we could make your stay in our beautiful province such a pleasant one. We certainly look forward to welcoming you back in the near future. Kind Regards Judy Coleman - General Manager More

Battle Creek
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 16, 2014

The biggest and most frustrating thing about this hotel is finding it, Even if you have sat nav. The main entrance is on a pedestrian area only, and is a night mare to find, I had just driven from Durban arrived in CT at 10 pm and 1 hour later and even asking the cops where it was we eventually... More

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Robert D Grateful thanks for your review of our hotel recently and I was pleased to read that overall you enjoyed your stay and found our services convenient and our team to be helpful and friendly. My sincere apologies for the frustration you experienced in locating the hotel. We are located on a pedestrian walkway in the City Centre... More

Port Elizabeth, South Africa
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 2, 2014

Parking is a problem. We had to stop and ask in the hotel for directions. The car was then parked for us. In the bathroom the washing basin was blocked. But I was too tired to complain. There was also no plug at the bed for my CPAP. But I got an extension cable after waiting for 20 minutes. Bed... More

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear HeinOtt Thank you so much for taking the time to complete a review of our hotel. I am very sorry to hear you experienced some negative issues during your stay. Cognisance is taken of all of the points that you have raised and the necessary steps taken to ensure that we address these issues. As we are a limited-service... More

kent
Top Contributor
51 reviews 51 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 29, 2014

lovely central location. breakfast on site, other meals not possible but plenty of restaurants close by. comfy clean room. definitely happy to come back here. staff very helpful when I wanted to get tickets for cable car up table mountain.

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear trekkerKent Grateful thanks for your great review of our hotel recently and I was pleased to read that overall you enjoyed your stay and found our location and services convenient and our team to be helpful and friendly. We hope to be of service to you in the future. Kind Regards Judy Coleman - General Manager More

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Additional Information about Holiday Inn Express Cape Town City Centre

Address: 101 St. Georges Mall, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Cape Town City Centre 3*
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Also Known As:
Holiday Inn Express Cape Town City Centre Hotel Cape Town Central
Holiday Inn Cape Town
Cape Town Holiday Inn
Holiday Inn Express Cape Town City Centre South Africa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Wheelchair access
Hotel Style
#49 Romantic Hotel in Cape Town Central
Hotel Class
Official Description (provided by the hotel)
Welcome to Holiday Inn Express Cape Town City Centre. This hotel is ideally located in the centre of Cape Town, South Africa. The hotel offers convenience for business and leisure travellers with easy access to highways and being in close proximity from the world renowned Victoria & Alfred Waterfront Shopping Centre. The hotel overlooks the majestic Table Mountain. Holiday Inn Express Cape Town City Centre features 173 contemporary style bedrooms individually airconditioned, offering guests a comfortable, warm and friendly stay. All rooms have en-suite facilities, power shower, direct dial telephones, work stations, safety deposit boxes, hairdryers, tea/coffee making facilities and televisions. WI FI in all rooms and public areas. Holiday Inn Express Cape Town City Centre is committed to offering guests the best product combining convenience of location with the quality and value for which Holiday Inn Express is famous for throughout the world. ... more   less 
Number of rooms
173

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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