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Holiday Inn Express Cape Town City Centre

3.0 of 5
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101 St. Georges Mall, Cape Town Central 8001, South Africa
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Holiday Inn Express Cape Town City Centre
Best prices for: 1 room 1 guest
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Ranked #53 of 105 Hotels in Cape Town Central
A recent review
3 of 5 stars reviewed yesterday
Dr N K S Meerut, India
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423 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Meerut, India
Top Contributor
109 reviews 109 reviews
35 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed yesterday NEW

We , me n my wife , stayed here for three nights as part of our group of 38 tourists from India . Good points are central location, good hard working staff, facilities good. Negative points are they DONOT have any power backup for rooms ( Surprise !!! for 4* hotel ) , there is absolute dark in rooms and... More 

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1 review
4 of 5 stars Reviewed 1 week ago

My wife and I stayed in Capetown for two weeks recently, our first visit to South Africa. We booked the hotel for two weeks and I asked the staff for a nice room with view. They gave us a great room on the top (15th) floor with a view of Table Mountain. The rooms are basic and kept clean, most... More 

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Sean S Many thanks for your comprehensive review of our hotel and for the many compliments and positive aspects of your two week stay on your first trip to South Africa. I was delighted to learn of your positive experience and I shall be passing your good wishes on to our team. We do hope to be of service... More 

Randfontein
Contributor
15 reviews 15 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed in this Hotel for a recent business trip to Cape Town, as I do for most of my Cape Town business trips. I have been coming to this Hotel since 2009, and I have never been disappointed once. The staff is very friendly. One lady even greets me by name every time she sees me. The staff... More 

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Divan V Grateful thanks for your great review of our hotel recently and I was delighted to read that we are exceeding your expectations, especially from one of our valued regular guests. Our location is a unique selling point and access to restaurants, businesses and tourist attractions are factors which many of our repeat customers find convenient. I will... More 

Kilrea, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed in this hotel for one week while sightseeing around Cape Town and have enjoyed the experience very much, being an IHG Club member entitles me to free WiFi internet access for the duration of our stay. I am in room number 1506 which has a great view of Table Mountain to the left and the Lions Head... More 

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Big-Finn-Macool Thank you for your recent review regarding the Holiday Inn Express Cape Town City Centre and Desiree Edwards. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes... More 

San Carlos, California
Contributor
17 reviews 17 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed April 19 and May 1. My room was spotless and the decor very modern. The bed was a bit on the "hard" side, but since I like a hard bed it was perfect for me. One note, if you are an American traveler you (we) are used to a bed having a sheet over the mattress and a sheet... More 

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear ken R Many thanks for your recommendation of our hotel. I was pleased to read that everything met your expectations during both of your recent stays with us. Thank you so much for your kind comments relating to our staff. This will be shared with the entire team. We look forward to welcoming you back to our hotel for... More 

johannesburg
Top Contributor
74 reviews 74 reviews
67 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here 25-28 april with my family. We found the staff to be exceptionally friendly and willing to go the extra mile without asking. The rooms are much bigger than the holiday inn express rooms in Asian countries. I am very very impressed by the strong water pressure of the shower. Airconditioning and heating worked well. Excellent views from higer... More 

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear es786 Many thanks for your glowing review of our hotel and it was pleasing to read of your great experience. I am glad that you found all the facilities and offerings above your expectations. Your great comments will be passed on to our team who will be energised by the feedback. We hope to be of service to you... More 

Senior Contributor
47 reviews 47 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am so glad that I picked this hotel to stay at Cape Town. Staffs are very friendly, helpful and professional. When there is a problem in my room, they are able to act immediately to help me fix the issue. Location is perfect. Restaurants nearby and is close to major attractions. Price is good. Hotel is new and room... More 

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Janet Y Thank you for your wonderful feedback. We are so pleased that our accommodations suited your needs and we certainly look forward to welcoming you back soon. Warm regards Judy Coleman - General Manager More 

Lagos, Nigeria
Contributor
19 reviews 19 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The best word to describe this hotel is FRESH. Everything in room was spotless I felt like I paid a lot of money for it when it actual fact it was a cheerful budget hotel. Interior was very modern, bed was soft and the pillows were divine. I felt my head sinking into it and made sleep enjoyable. Modern key... More 

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Anthonette z Many thanks for your review of our hotel during your recent stay with us. I was pleased to read that you found our hotel to be "Fresh". Our location to many tourist attractions, restaurants, museums and the hop-on-hop-off bus is certainly what a positive factor with our guests. Thank you so much for your recommendation of our... More 

Cardiff, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 19, 2015

Great hotel if you want reasonably priced accommodation for a couple of nights in Cape Town. There was a good selection of hot and cold food for breakfast and the reception staff were friendly and helpful. Quite a distance from the V+A but a short taxi ride away if you want to go and eat there in the evening. The... More 

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear shar0nC67 Thank you for your review of our hotel recently and overall It was pleasing to read of your good experience at our hotel. My sincere apologies for the problems that you did encounter with regards to the limited parking available at the hotel. I will be passing on your great comments to our team and we look forward... More 

Torquay, United Kingdom
Top Contributor
132 reviews 132 reviews
9 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed April 16, 2015

The well-trained staff, particularly at Reception, are such a pleasure to deal with - nothing is too much trouble, they always smile and answer any question you might ask. They are knowledgable and always helpful. The hotel is central, friendly, clean and serves a great tasty breakfast. A super choice. Really good value for money.

Was this review helpful? Yes 2
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Narguesse M Many thanks for your wonderful review of our hotel during your recent stay with us. I am so pleased to read that you found the front desk staff well trained and willing to assist you with any queries. I hope that we have the opportunity to welcome you back to our hotel in the near future. Kind... More 

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