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Holiday Inn Express Cape Town City Centre

3.0 of 5
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101 St. Georges Mall, Cape Town Central 8001, South Africa
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Holiday Inn Express Cape Town City Centre
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452 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Location is good for the city centre but a taxi was needed for the Waterfront. (we did walk it one day but it took about 45 minutes). Room was fine and staff were excellent. Good breakfast available. The only issue is getting to the hotel by car. We spent about 20 minutes driving round in circles and had to stop... More 

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear WPCJF Many thanks for the positive review of your experience during your recent stay with us. I am so pleased to read that the hotel met all your needs. Your comments regarding the excellent staff is much appreciated and will be shared with the entire team. My apologies for the struggle that you experienced in finding the hotel. Being... More 

dublin
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Myself, my husband and 2 daughter (13 & 11) spent 6 nights at the Holiday Inn Express in Cape Town from August 7th to 13th. From the moment we arrived we found the staff to be both welcoming and very helpful. In particular Tizma helped us with booking tickets for Robben Island and with keeping us up to date with... More 

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Fiona S Grateful thanks for your great review of our hotel and for the time taken to review details of our hotel, which is greatly appreciated. I was pleased to read of your wonderful experience in our hotel and the surrounding areas and pleasing to note that our hotel exceeded your expectations. I do hope that we can be... More 

Monte San Pietro, Italy
1 review
4 of 5 stars Reviewed 5 days ago NEW

Good value for money. The location is very favorable for visiting the city center and very convenient and cheap is the garage. Breakfast more than enough. Rooms not very big but very elegant and comfortable. A little 'uncomfortable stop the car to unload luggage at check-in. Advisable

Review collected in partnership with Amoma.com

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear L930GEstefanoc Thank you for your review of our hotel recently and I was pleased to read of your overall good experience and that you found our location convenient and comfortable. Many Thanks Judy Coleman - General Manager More 

Rundu
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We felt welcome and fine in that hotel. Very friendly and efficient staff at the reception... too many people at the breakfast for our taste... Very close to all kind of shops and restaurants... it was a good choice

Review collected in partnership with Amoma.com

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Daniel L Many thanks for your positive review of our hotel during your recent stay with us. I was pleased to read that you felt welcome and fine in the hotel. Thanks you so much for your wonderful comments about our friendly and efficient staff at the reception. My apologies for the busy breakfast area, we do run extremely... More 

Westcliff-on-Sea, United Kingdom
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are looking for a Budget Hotel for Business Accommodation in the CBD District of Cape Town, you have just found it. Comfortable Rooms, Decent Breakfast and easy access to most places in Cape Town. The Doppio Zero Delicatesen accross the road offers great meals/take-out. Can even charge to the room.

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear eastaroadster Many thanks for your very positive review of your experience during your recent stay with us. I was so pleased to read that the location and facilities at the hotel met all of your expectations. I do hope that we have the opportunity to welcome you back to our hotel in the near future. Kind Regards Judy Coleman... More 

United States
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

If you want to be in the center of the city (recommended for economical travel), this is the place!! 30 rand cab fare to the waterfront, and right by Long St. Incredible value - it's clean, greatly located right by the HopOn HopOff bus stop (best way to see the city - by far), and you couldn't ask for more... More 

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Pashmaky Many thanks for your wonderful review of our hotel during your recent stay with us. I am so pleased that the facilities met your needs and the location was exactly what you needed. We are located near many fabulous restaurants so that our valued guests, like yourself, need not venture very far in search of a good meal.... More 

Kuala Lumpur, Malaysia
Level Contributor
105 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The main reason that we stayed in this Holiday Inn was to earn IHG points. Opinion about the location really depends on what you are looking for. It is located in a walking street where local vendors set up selling booth every morning. It is close to all the sites in the city center but quite far from the Marina.... More 

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear USCHRU_13 Many thanks for your review and the praise you have bestowed our team, which is greatly appreciated and I can assure you that I will be passing on your great review. As one of our valued IHG Rewards Members we certainly do appreciate your on-going support. We do hope to be of service to you in the near... More 

Philadelphia, Pennsylvania
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My stay was for two weeks. This is a long time but the staff made the difference. They were helpful and took the initiative to assist me. Good choices for the buffet breakfast. Comfortable clean room. TV had adequate number of channels. WIfi was accessible anytime I logged on in my room or in the relaxing common area. Central location.... More 

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear scoopy523 Thank you so much for your review that you posted following your recent stay with us. I was pleased to read that during your extended stay with us the staff made the difference. Thank you for your lovely feedback on the breakfast choices, cleanliness of the room, TV channel options and accessibility of the WiFi. I do hope... More 

Trondheim. Norway
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful stay at the Holiday Inn Express. Rooms were clean. The staff was very nice and serviceminded. They helped us with ordering day tours and all kinds of questions about taxis, attractions and surroundings. Breakfast was very good. The location is perfect for a city holiday in Cape Town. Many good restaurants, shops, markets and attractions in... More 

Was this review helpful? Yes 2
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear helgeandreas Thank you for your great review of our hotel and I was very pleased to read of you wonderful experience and I will be passing on your great comments to our team who will be delighted with the feedback. Convenience and ease of access for our guests make us a preferred hotel for many of our return guests... More 

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