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Holiday Inn Express Cape Town City Centre

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101 St. Georges Mall, Cape Town Central 8001, South Africa
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Holiday Inn Express Cape Town City Centre
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546 Reviews from our TripAdvisor Community

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Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed today NEW

It is called express for a reason. One maybe two nights at this hotel, but don't stay there for longer. It does not have facilities to keep your clothes and thus you have to live out of a suitcase. so not for business trips at all, but more for a one night to experience cape town.

Helpful?
Thank Christiaan C
London, United Kingdom
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed today NEW

The reception staff upgraded my WIFI. The female room attendant was rude too me when I asked her to change the bed linen. I was in room 803 which faced the side street and it was noisy from people talking and laughing loudly until about 1am. The location of the hotel was in the CBD which was not a safe... More 

Helpful?
Thank Max R
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Room was very clean and comfortable and had an adequate size. It's located on a very nice street with nice shops. Bath room was modern and clean. The staff was very friendly, always smiling and willing to assist.

Helpful?
Thank Marc V
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Marc V Many thanks for taking the time to complete a review of our hotel regarding your experience during your recent stay with us. I am so pleased to read that the facilities were to your liking and that you found the staff to be friendly and willing to assist. I do hope that we have the opportunity to... More 

Miami, Florida
Level Contributor
97 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here on the 23rd of January. I loved it due to its proximity to restaurants and other attractions like long street. There is an everyday flee market just a few meters away on longmarket street, here you can buy the local handicraft for a bargain price. In the evenings you can take a walk down Long street and... More 

Helpful?
Thank Hyginus F
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Hyginus F Many thanks for taking the time to complete a review of your experience during your recent stay with us. I am so pleased to read that you found the location of the hotel suitable to your needs and expectations. I do hope that we have the opportunity to welcome you back again soon. Kind Regards Judy Coleman... More 

Tel Aviv, Israel
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We were eight people who were supposed to stay in Cape Town for 5 nights. We were looking for 4 rooms in a good hotel, in the city center and at a reasonable price. The first thing we did, we started looking for positive feedback on TripAdvisor. Soon we found the Holiday Inn Express. Indeed, we scored the goal. Staff... More 

Helpful?
1 Thank ilanz1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear ilanz1 Many thanks for your wonderful review of our hotel during you and your parties recent stay with us. I am so pleased to read that we were able to assist with the storing of your luggage due to your early arrival whilst your rooms were being prepared for you. Many thanks for the recommendation of our hotel -... More 

Camberley UK
Level Contributor
184 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is the best Holiday Inn Express we have stayed in so much better than the few we have tried in the UK. The location of the hotel is great the rooms have everything you need to make your stay very comfortable but it's the little extras like Very friendly, helpful and efficient staff (we arrived before normal check in... More 

Helpful?
Thank annettet
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear annettet Many thanks for your very positive review of our hotel during your recent stay with us. I am so pleased to read that the staff assisted you with some refreshments whilst you were waiting for your room to become available. Your kind comments of the "very friendly, helpful and efficient staff" will certainly be shared with the entire... More 

Rotherham UK
Level Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very centrally located. Rooms are small but clean with very good daily maintenance. Very little hanging/storage space so be prepared. Breakfast good but dining and buffet areas could both get very overcrowded and congested on busy days - the area is not big enough to cope with the number of rooms in the hotel. The hotel appears to be in... More 

Helpful?
Thank Mike05
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Mike05 Thank you for your recent correspondence regarding the Holiday Inn Express Cape Town City Centre and special mentioned made of Jocelyn. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when... More 

Level Contributor
238 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent location just off Long Street, we had a spacious double room with a view of nearby mountains (mostly obstructed by nearby buildings, but still not bad). The bed and bathroom were good too, all for a reasonable price. There was a lot of choice of hot and cold breakfast food, and I did not feel bored with it as... More 

Helpful?
Thank stonerose5
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear stonerose5 Many thanks for your very favourable review of our hotel during your recent stay with us. I am so pleased to read that you found everything to your satisfaction. My apologies for the inconvenience caused by the cold baked beans. This will certainly be addressed with the team. Your overall recommendation of our hotel is appreciated. I do... More 

Pretoria, South Africa
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 3 nights and made it our base to discover Cape Town from. What a great idea due to the convenient location. A good buffet breakfast to jump start your day. Rooms are clean and neat. Staff nice and friendly.

Helpful?
Thank Louisdu
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Louisdu Many thanks for your wonderful review of our hotel during your recent stay with us. I am so pleased the location of the hotel was convenient for your needs. Your comments regarding the staff being nice and friendly is much appreciated and will certainly be shared with the entire team. I do hope that the have the opportunity... More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

too difficult to get to the entrance of hotel parking, there is no option to use the free parking, only was offered paid parking upon going for a run in the morning, then i realised there was hotel parking which could be used. there was no shower caps in the room, had to go to reception to get one for... More 

Helpful?
Thank Amith R
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Amith R Many thanks for your recent review of our hotel and please accept my sincere apologies for the areas where we have let you down. We certainly will take note of the items requiring attention and my sincere apologies fro these oversights. Regarding the parking, we have very limited parking available and it is at an additional cost... More 

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