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All 101 Cape Town Central hotels

Holiday Inn Express Cape Town City Centre

3.0 of 5 Hotel   |   101 St. Georges Mall, Cape Town Central 8001, South Africa
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84%
Ranked #53 of 101 hotels in Cape Town Central
A recent review
4 of 5 stars reviewed 1 week ago
Ian F Adelaide
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312 people have reviewed this hotel

Traveler rating
    84
    174
    42
    10
    2
See reviews for
30
119
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51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Adelaide
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We spent 3 nights in this hotel in early July 2014 and had nothing but good experiences. The staff on the reception desk were friendly, helpful and efficient and always happy to help. We arrived at approximately 10am (4 hours before standard check-in opens) after travelling for 30+ hours and we're expecting to drop our bags and have to wait... More

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Ian F Many thanks for your comprehensive review of our hotel and for the many compliments and positive aspects of your three night stay. I was delighted to learn of your positive experience and I shall be passing your good wishes on to our team. We do hope to be of service to you when you are next in... More

Contributor
15 reviews 15 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

-The room and bed was comfortable and enjoyed my stay. Had a good choice of pillows. -The complimentary WiFi for IHG members was very good. -Breakfast was good and pretty standard for Holiday Inn Express. -Standard Holiday Inn Express service. Very good. -But the state of the bathroom was not very good. The shower had lots of stains and its... More

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear lamchops22 Thank you so much for your review of your recent stay at Holiday Inn Express Cape Town City Centre. I was pleased to learn that overall you found the standard to be acceptable and the service that you received to be very good. My sincere apologies for the condition of the bathroom, we are currently busy with a... More

Cape Town
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

The service is brilliant. The room was extremely neat and clean. Love the security features at this hotel. Staff are very friendly and helpful. We decided at the last minute to stay at this hotel and my wife has made it clear, she wants to go back.

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Rodney L Thank you for your extremely positive feedback from your recent stay at our Hotel. We are so pleased that we could make your stay in our beautiful province such a pleasant one. We certainly look forward to welcoming you back in the near future. Kind Regards Judy Coleman - General Manager More

Battle Creek
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed June 16, 2014

The biggest and most frustrating thing about this hotel is finding it, Even if you have sat nav. The main entrance is on a pedestrian area only, and is a night mare to find, I had just driven from Durban arrived in CT at 10 pm and 1 hour later and even asking the cops where it was we eventually... More

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Robert D Grateful thanks for your review of our hotel recently and I was pleased to read that overall you enjoyed your stay and found our services convenient and our team to be helpful and friendly. My sincere apologies for the frustration you experienced in locating the hotel. We are located on a pedestrian walkway in the City Centre... More

Port Elizabeth, South Africa
Contributor
19 reviews 19 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 2, 2014

Parking is a problem. We had to stop and ask in the hotel for directions. The car was then parked for us. In the bathroom the washing basin was blocked. But I was too tired to complain. There was also no plug at the bed for my CPAP. But I got an extension cable after waiting for 20 minutes. Bed... More

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GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear HeinOtt Thank you so much for taking the time to complete a review of our hotel. I am very sorry to hear you experienced some negative issues during your stay. Cognisance is taken of all of the points that you have raised and the necessary steps taken to ensure that we address these issues. As we are a limited-service... More

kent
Top Contributor
51 reviews 51 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 29, 2014

lovely central location. breakfast on site, other meals not possible but plenty of restaurants close by. comfy clean room. definitely happy to come back here. staff very helpful when I wanted to get tickets for cable car up table mountain.

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear trekkerKent Grateful thanks for your great review of our hotel recently and I was pleased to read that overall you enjoyed your stay and found our location and services convenient and our team to be helpful and friendly. We hope to be of service to you in the future. Kind Regards Judy Coleman - General Manager More

Senior Contributor
32 reviews 32 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 28, 2014

Stayed here for two nights and had a great time. The hotel is mid price in a great location. The room was plenty big enough for two adults and one child and the beds were very comfortable. Everything is clean and in great condition. The staff are exceptionally friendly and helpful. Highly recommended

Was this review helpful? Yes
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Westy1208 Thank you very much for your review of our hotel recently and I was delighted to read of your positive and enjoyable experience. Your very good comments relating to our team and services will certainly be passed on to our team. I hope that you have the opportunity to welcome you back to our hotel in the near... More

johannesburg
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 21, 2014 via mobile

Stayed in this hotel for four days. No wifi in room as they state in description, the staff are very unhelpful and everytime you order a shuttle they provide you with some kayaleetsha taxi which is not safe at all. Got woken up by some window cleaner who bangs on your window in the morning with no comsideration. This was... More

Was this review helpful? Yes 2
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear ginchil Many thanks for your review of our hotel during your recent stay with us. My sincere apologies for the areas where we have let you and cognisance is taken of the items mentioned in your review for immediate correction. Our Internet service is currently under review with the service provider and we hope to have a positive outcome... More

New Delhi, India
Top Contributor
84 reviews 84 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed April 17, 2014

I stayed in this Holiday Inn for 3 days and loved the location. It was in the middle of the bazaar with lots to walk around and explore with. Clean. Good breakfast with friendly people. There were two things - getting in and out of this place is a bit of a hassle as it is difficult to get in... More

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Amit_Sengupta Thank you for your review recently and at the outset I would like to offer our sincere apologies for the problem that you encountered with our hotel during your stay at our hotel. Our aim is to provide all our guests with a seamless and memorable experience and regrettably this was not the case during your stay. All... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 27, 2014 via mobile

Stayed just one night with my family, we had rooms rooms beside eachother which was great, ive stayed in many hotels around the world and have to say the best check in I've ever had was at your hotel, didnt get the guys name but he was very welcoming. Breakfast was also lovely. Next time we come back it will... More

Was this review helpful? Yes 1
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear 1krissy8 Thank you for kind recommendations on the service received by the team and I will most definitely share your kind words with all of the fellow team members at the Holiday Inn Express Cape Town City Centre. We look forward to welcoming you back again soon! Warm regards, Judy Coleman - General Manager More

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Additional Information about Holiday Inn Express Cape Town City Centre

Address: 101 St. Georges Mall, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Cape Town City Centre 3*
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Also Known As:
Holiday Inn Express Cape Town City Centre Hotel Cape Town Central
Holiday Inn Cape Town
Cape Town Holiday Inn
Holiday Inn Express Cape Town City Centre South Africa

70 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Wheelchair access
Hotel Style
#49 Romantic Hotel in Cape Town Central
Hotel Class
Official Description (provided by the hotel)
Welcome to Holiday Inn Express Cape Town City Centre. This hotel is ideally located in the centre of Cape Town, South Africa. The hotel offers convenience for business and leisure travellers with easy access to highways and being in close proximity from the world renowned Victoria & Alfred Waterfront Shopping Centre. The hotel overlooks the majestic Table Mountain. Holiday Inn Express Cape Town City Centre features 173 contemporary style bedrooms individually airconditioned, offering guests a comfortable, warm and friendly stay. All rooms have en-suite facilities, power shower, direct dial telephones, work stations, safety deposit boxes, hairdryers, tea/coffee making facilities and televisions. WI FI in all rooms and public areas. Holiday Inn Express Cape Town City Centre is committed to offering guests the best product combining convenience of location with the quality and value for which Holiday Inn Express is famous for throughout the world. ... more   less 
Number of rooms
173

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