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Whale Cottage Camps Bay

57 Camps Bay Drive, Camps Bay 8040, South Africa
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150 Reviews from our TripAdvisor Community

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Guernsey, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed August 30, 2015

This was the first stay of a trip life time, to say it was terrible is an understatement, we were advised by the owner Chris that due to the load shedding (electricity problems in SA) that there was no use of pool so we would be up graded, I hate to see what from! We had a mouldy fridge, dirt... More 

Helpful?
13 Thank Rebecca F
Petersfield, United Kingdom
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed July 30, 2015

We stayed there a couple of years ago and it hasn't improved! We weren't allowed to look at the rooms before having my credit card imprinted and the room my elder son and daughter-in-law were in turned out to be a disgrace. Continued promises to fix the air-conditioning etc, but nothing done. The owner hung up on us twice when... More 

Helpful?
8 Thank Christine H

Travelers are raving about these Camps Bay hotels

Berlin, Germany
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 15, 2015 via mobile

I totally agree wit the comment of mlukan. After our arrival the first action of the owner was collecting our credit cards to get the money. After checking the rooms we have seen a damaged and much too small bed for two children.Chris was not willing to add two more places to sleep while all other rooms have been empty.... More 

Helpful?
11 Thank runningro
Johannesburg
1 review
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed May 8, 2015

I paid for a month's accommodation including a deposit based on a month's rental. At the start of the process Chris was pleasant and I proceeded with the booking and the moment I had paid she turned into the rudest person I have dealt with. She kept changing the terms, I was not allowed to contact her but only by... More 

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23 Thank mlukan
Tunis, Tunisia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed April 8, 2015

We regret having not checked out the reviews on this place before booking and paying for this accommodation. We would never have have stayed at this place. We stayed in a two bedroom apartment. We booked last minute and after searching for days and getting desperate, this was the only place that was available. That should have been a red... More 

Helpful?
13 Thank Mosdee
1 review
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed March 22, 2015 via mobile

The Problems at Whale Cottage. 1). We asked for the Towels to be changed. The Owner (Chris) said that she only changes them if anyone stops up to a Week. We were there for 4 Days, I thought this was unacceptable. She even turned around and said that they would hang them over the Doors. 2). There were dead insects... More 

Helpful?
17 Thank Alan W
Perth, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed March 5, 2015

The reviews are very clear. This is a place with big problems. We had the same difficulties as many others - beginning with issues about gaining access and checking in. In our case, the owner was spectacularly rude to my wife in the presence of other guests. As one does in such moments, we thought about just leaving there and... More 

Helpful?
13 Thank David C
Eastern Cape, South Africa
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed March 2, 2015

We've just returned from a trip to Cape town and I felt strongly about warning people against staying at Whale Cottage. It was the lowlight of our trip! I unfortunately never read all the bad reviews for Whale cottage before booking - big mistake!. I agree fully with all the terrible ratings they've been given. The place is run down,... More 

Helpful?
13 Thank Craigfoo
Boksburg, South Africa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed March 1, 2015

Arrived to a greeting of "what do you want" our reply being we have a reservation. Owner "Chris " argued and we produced reservation. Room was not ready and the owners attitude was appalling. The guest house is looking "Tired" and I question the general cleanliness from towels that need softener to hand wash dispenser which is broken. We had... More 

Helpful?
13 Thank Kevin C
Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed February 16, 2015

Unfortunately my story about a business trip to Cape Town, which normally is memorable, turned out to be a horror story all due to a guesthouse owner who has overstayed her welcome in the hospitality market. It all started with check-in when we were informed that she was not informed of our arrival time thus " please return " at... More 

Helpful?
16 Thank HenkduBruyn
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