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The Twelve Apostles Hotel and Spa

Travelers' Choice award winner
Hotel website
Victoria Road, Camps Bay 8000, South Africa
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4 nights for 3
Best prices for: 1 room 1 guest
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The Twelve Apostles Hotel and Spa
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The Twelve Apostles Hotel and Spa
The Twelve Apostles Hotel and Spa
The Twelve Apostles Hotel and Spa
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955 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for The Twelve Apostles Hotel and Spa
See the most recent reviews
Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Mixed bag, predominantly positive but with quite a few negatives. Highlights: the view, room (ocean view suite), very friendly staff (in particular drivers and concierge), little extras for kids (hot chocolate with cookie at night, bathrobes), great Easter lunch, the estate itself, walks around the hotel. Lowlights: noise from weddings (of which there were many) and neighboring rooms, service failures... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed in the hotel for 3 nights, we were quite disappointed with the quality or the service and the actual venue. We went there as we heard that it's best place in Cape Town. Breakfast was boring and not all the food was fresh. The reception smelled very disgusting. We asked the shuttle driver to pick us up after... More 

Was this review helpful? Yes 3
GM_12A, General Manager at The Twelve Apostles Hotel and Spa, responded to this review

Dear Trip Advisor Reviewer, Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa. Following your departure and after receiving the guest comment card from the guests you were travelling with (2 rooms travelled together) I sent a follow up email and requested an opportunity to discuss your experience in person which unfortunately... More 

New York City, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

The concierge coordinated a helicopter to take us to their terrific resort, which is located at a gorgeous location near Camps Bay. The rooms were clean and luxurious, and the staff were excellent. My proposal was a complete success and many thanks to the head concierge Masood, you are a rock star! Awesome place for a couples getaway, my fiance... More 

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USA
Top Contributor
72 reviews 72 reviews
43 hotel reviews
102 helpful votes 102 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Based on excellent reviews and their inclusion in American Express Fine Hotels & Resorts list, we felt confidant that we found a good place to stay for Easter weekend. There is no doubt that the 12 Apostles has an excellent view of the ocean and Table Mountain. Well, so do hundreds of spots throughout Cape Town. This property is very... More 

Was this review helpful? Yes 5
GM_12A, General Manager at The Twelve Apostles Hotel and Spa, responded to this review

Dear Trip Advisor Reviewer, Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa. Following your departure and after receiving your guest comment card I sent you a follow up email and requested an opportunity to discuss your experience in person which unfortunately I did not get any response from. Should you wish... More 

Mumbai
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Twelve Apostle is a boutique hotel with a great view, fantastic service and good food. I had mentioned it was our honeymoon and they did up the room and bathroom with flowers, a champagne bottle and desserts. Our room had a great view of table mountain and we sat at Leopard lounge for sunset one day which was a really... More 

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London, United Kingdom
Top Contributor
50 reviews 50 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed there twice in the last 2 years, in the Christmas or post-new year period each time. Impressive boutiquey feel for this very special hotel. Original and classy decor. I particularly liked the feel and interior design of the Azur restaurant, and with a smart, yet relaxed feel with the white-washed corridors and a Paul Smith-type carpet aknowledging also a... More 

Was this review helpful? Yes 2
Woking, Surrey
Top Contributor
70 reviews 70 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked a helicopter flight from the V&A to the Twelve Apostles, had lunch at the 12A, and then a transfer back (available on the 12A website). It was the most amazing experience. It was the day that was the hottest day in Cape Town for 100 years, so we had to sit inside for lunch, but did manage a... More 

Was this review helpful? Yes 1
Edinburgh, United Kingdom
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed for 5nights in an ocean facing room which was spoiled by a very noisy road and 3 dangerous steps on a split level. However this was nothing to the awful service at Reception when we arrived, the male receptionist was hopeless he took all our requests for newspaper, table bookings etc then went off for two days having... More 

Was this review helpful? Yes 4
GM_12A, General Manager at The Twelve Apostles Hotel and Spa, responded to this review

Dear Trip Advisor Reviewer, Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa. It is with great disappointment that I read your feedback knowing that we always strive to exceed our guest’s expectations. Having just returned to the hotel the day of your departure and being advised of your challenges I grabbed... More 

Marlborough, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

World class boutique hotel! The views of the ocean, the mountains, the sunset and the night lights of Capetown make this a magical hotel. To add to that the service is fabulous. We went shopping at the Victoria and Albert Waterfront Shopping Mall by helicopter, were driven around Capetown by the hotel Mercedes, spoiled with a gourmet picnic lunch as... More 

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Brooklyn, New York
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 30, 2015

Amazing, amazing experience at the Twelve Apostles. Beautiful property with lovely, well kept rooms. And the views are spectacular!! One of the highlights was the incredible concierge, Masood. He was FANTASTIC - hospitality at its finest!!!!! From booking us at the 2 most exclusive restaurants in Cape Town (Tasting Room and the Test Kitchen) to organizing a rental car last... More 

Was this review helpful? Yes
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