We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Bay Hotel

Certificate of Excellence
69 Victoria Road, Camps Bay 8040, South Africa
Hotel amenities
The Bay Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #9 of 13 Hotels in Camps Bay
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Veronika272 Cape Town Central, South Africa
Write a Review

635 reviews from our community

Traveler rating
    365
    148
    67
    30
    25
See reviews for
55
368
20
65
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (635)
  • Mar-May only
    (165)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (141)
  • Dec-Feb only
    (244)
All months
Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed 2 days ago NEW

It our first time we came here for holiday and we liked the room to the view of see. Rooms are really good and nicly equiped.The personal was also kindley and friendly. We really recommend this hotel. Veronika from Estonia(from Europe)

Was this review helpful? Yes
Malibu
Top Contributor
76 reviews 76 reviews
64 hotel reviews
141 helpful votes 141 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

location was great - price was ok - but the construction first ruined our stay! the rooms are really beat up and no one cares to make us happy. they wouldn't move us to any of the MANY empty rooms that didn't have construction busting through the walls. we found a lovely private home to rent instead and had an... More 

Was this review helpful? Yes 1
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Michele C The Bay Hotel always strives to meet and exceed all of our guests expectations, it is very disheartening to here that you had a bad experience while staying with us. Our hotel does not have construction during our peak period which starts in September. We plan our special care program where we upgrade our facilities to better... More 

Port Elizabeth, South Africa
1 review
5 of 5 stars Reviewed 1 week ago NEW

Had a fantastic few nights at this fabulous hotel. The rooms were comfortable and the staff friendly and always willing to help. The breakfast was great and we also had a wonderful dinner at the Bistro Bar. Will definitely recommend this hotel to all visiting Cape Town and surrounds.

Was this review helpful? Yes
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear SandroGatsone, Thank you for taking the time to review our hotel and for the delightful feedback. I am happy to hear that your stay with us was amazing and you had a great time with us. I will pass on all the good words to the staff and we look forward to welcoming you back in the near future.... More 

Johannesburg
1 review
2 of 5 stars Reviewed 1 week ago

I had booked two hotel rooms to reside in during my Cape Town stay on 17 May 2015. Upon arrival at the hotel, no staff member came to assist us with our baggage, asking many times if we have bookings at the hotel, possibly because of the car we arrived in, which did not look very appealing. Should this even... More 

Was this review helpful? Yes
Darien, Connecticut
Senior Contributor
22 reviews 22 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Thoroughly mediocre hotel, surly staff, and fraudulantly charged my credit card, unresolved after 4 weeks. Visited in April, under renovation, nasty odor from paint. Pool and bar staff rude, overheard load and demeaning comments made about other guests.

Was this review helpful? Yes
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear davidbF844BC Thank you for your feedback regarding your experience at The Bay Hotel. Your commentary on the specific points mentioned is taken into the highest regard and will be dealt with in accordance to company procedure. We assure you that it is our every intention to exceed our guests expectations and we hope that we will have the opportunity... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here for two nights and it was absolutely wonderful. Breakfast was great!! Convenient location as well, close enough to Cape Town airport, V&A Waterfront and very near to Table Mountain. The staff is very friendly and polite. I recommend staying here 100%

Was this review helpful? Yes
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Rhea R, It pleases me to here the fantastic feedback. Thank you for recommending our hotel and i am thrilled to here you such an amazing time. I hope that others get to experience it too and we look forward to welcoming you back soon. Warm regards, Sean Geyser More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I checked in for a 2 week stay at an old favourite, having stayed at The Bay twice before. 5 or so years ago, I had the best memories of ordering a dvd in my room and being surprised by a complementary hot chocolate and strawberry and flake bowl. Those days are over. From my arrival service was shabby. I... More 

Was this review helpful? Yes
SeanGeyser, Manager at The Bay Hotel, responded to this review

Good Day Dr. Lorge, We would like to thank you for your valued feedback regarding your experience at The Bay Hotel. Operationally our hotel is constantly goes through changes to improve our product and to maintain a competative advantage to our peers. It is often that we change specific services which may have been recieved previously and introduce a different... More 

Nagpur, India
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel ,superbly located,with very friendly and accommodating staff. The owner seems to be a car and bike aficionado ..and you can hire the hotels Porsche for 1200 ZAR for a oneway airport drop or 750 ZAR for a return trip. There are many Harley Davidson motorcycles available for hire too ,though we were unable to find out the charges.... More 

Was this review helpful? Yes
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear vindhya2015 Thank you for taking the time to review our hotel, I appreciate all the feed back, good and bad. Glad to hear though that overall your stay was wonderful. We trust you will once again have a pleasant stay in the near future. Warm regards, Sean Geyser More 

Cornelius, North Carolina
Top Contributor
306 reviews 306 reviews
32 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Awesome location for a hotel and "The Bay", makes the most of it. The rooms are very nice, and also are situated for a great view of Camps Bay beach, and the boardwalk activity. The breakfast buffet is okay, but breakfast from the menu is much better. Another negative would include the TV channel programming is minimum and hard to... More 

Was this review helpful? Yes
Bakewell, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The 7th and last hotel on our holiday. The other six were excellent, in particular the friendly service. At the Bay we found the service to be very poor eg carried our bags to the front desk; ignored whilst awaiting a restaurant table, so ate out; attempted to charge for parking even though we arrived by taxi; and other issues.... More 

Was this review helpful? Yes
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Sunnygw We welcome your feedback regarding your experience at The Bay Hotel. It is of importance to us that we maintain our service levels at all times and therefore we will ensure that our service delivery is imporved based on the points you've made. We do however hope that for a future stay you do indeed return to The... More 

Questions? Get answers from hotel staff and past guests. Ask a question

279 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (231)
Viewed
View from room (25)
Viewed
Pool/beach area (55)
Viewed
Hotel & grounds (51)
Viewed
Room/suite (43)
Viewed
Bathroom (11)
Viewed
Dining (6)
Viewed
Other (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (48)
Viewed
Hotel & grounds (15)
Viewed
Room/suite (21)
Viewed
Dining (4)
Viewed
Pool/beach area (2)
Viewed
View from room (1)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay