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The Bay Hotel

Certificate of Excellence
69 Victoria Road, Camps Bay 8040, South Africa
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1 room 1 guest
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668 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
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Riyadh, Saudi Arabia
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I book this hotel on 4 day business trip to Cape Town,as i know CT very well so i choose it because of the location,,,across the road from the famous Camps Bay beach with nice walk ways,restaurants,caffes,and a few shops,the hotel design is modern with nice lobby,(although floor tiles are old and needs polishing,corridor carpet need cleaning),reception staff was very... More 

Was this review helpful? Yes
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Abdullah A I am so pleased to hear that you had a great experience with us and thank you for taking the time to review our hotel. We look forward to welcoming you back soon. Warm Regards Sean Geyser More 

Bath England
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The Bay Hotel was fabulous for us as we stayed in the Penthouse it is huge and stunning. We found a taxi driver called Ismail Zziwa he drives a very comfortable Mercedes and studied tourism so we used him over our 10 days stay. He gave us so much history and was at the end of the phone when we... More 

Was this review helpful? Yes
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear mooandmall Thank you for taking the time to review our hotel, I am very proud of my team and what they achieve. Ismail is one of our preferred suppliers he does have a great knowledge of Cape Town I will be sure to let him know he must keep up the exceptional service. We look forward to welcoming you... More 

Level Contributor
7 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

One of the best stays we have had in a hotel in a long time! We were treated like royalty from the minute we arrived until the day we checked out. The front desk staff is friendly and helpful, consistently so! Worth mentioning is the Guest Relations Manager, Sedick Achmat; 'give that man a Bells'! This gentleman made sure our... More 

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SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Donchandon I am delighted to hear that my team was able to meet and exceed your expectations. Sedick is a fantastic asset to the hotel he is the best in his field. We will look forward to welcoming you back to our hotel soon. Warm Regards Sean Geyser More 

Ystrad Mynach, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

From the moment you walk into reception service is excellent. Room was excellently presented, with wonderful views. Breakfasts were also excellent. Fantastically located hotel on the beach road at Camps Bay, Cape Town. Excellent for walking along the beautiful beach before dinner. Plenty of beautiful sunsets lighting up the 12 apostles that form the backdrop to the Camps Bay area.... More 

Was this review helpful? Yes
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Huw J Thank you for the amazing feedback, I will let the team know that they must keep up the excellent work. I look forward to welcoming you back soon to our Hotel. Warm Regards Sean Geyser More 

London, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

The Bay Hotel use to be one of my favourite places to stay in Cape Town. I don't know what is going on or whether it has come under new management but my recent stay was absolutely horrendous. I had to call reception 3 times for every single request be it for a cup of tea or someone to fix... More 

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SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear JohannaSl I am very sorry to hear that your latest experience has been not up to standard. This is not our normal level of service we deliver to our guests. I will action and correct all of the points you have raised. I do hope that you return to witness the positive changes we have made to improve our... More 

Johannesburg, South Africa
1 review
1 of 5 stars Reviewed 2 weeks ago

Pre arrival we were told that check in was at 2pm, we arrived at 3pm and were told to wait 20 minutes for our room to be ready without being offered as much as a seat, let alone a drink. We were asked to pay a R1000.00 breakage fee and I have personally never experienced this before. after a 40... More 

Was this review helpful? Yes
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Lynette A Thank you for taking the time to review the Bay hotel as we are always striving to improve our guest experience. The room that you booked is what we call a travelers room as they cater to guests who want to spend their time sight-seeing and need a room just long enough to pause before their next... More 

Chennai (Madras), India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Uniquely designed and stylish rooms providing all the essentials for a comfortable stay. We had the fabulous view of the mountain - 11 Apostles during dawn from our room - picturesque! Excellent service and a good spread of breakfast - complementary! Being on the beach adds more scenery and makes the morning walk an experience to remember! the hotel is... More 

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New Delhi, India
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Location, Location and Location. The hotel is beautifully locate opposite to the beach and the Pools overlooking the beach. Great staff and excellent food. If you like Sun, Water and Beached...do visit.

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Preston
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On arrival we were upgraded to the honeymoon suite as we had mentioned it was our 30th anniversary, so many thanks to the hotel for that. Room standards were simply superb overlooking the bay and surrounding area. All facilities were catered for and I don't think we found anything wanting in the room. This was further supplemented by the arrival... More 

Was this review helpful? Yes 1
Fleet, United Kingdom
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Amazing stay - rooms lovely and the food and POOLS (some with great views of beach) make for a truly unforgettable stay - a must for camps bay stay!! Can't say enough about this place !! The location over the road from the beach is perfect to explore camps bay and the pools are really nice and chilled. Drinks and... More 

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