We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Crystal

Certificate of Excellence
35 Medburn Road, Camps Bay 8040, South Africa
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Crystal
Professional photos View all
Browse nearby
The Crystal
Write a Review

109 reviews from our community

Traveler rating
    61
    33
    9
    3
    3
See reviews for
25
52
3
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (109)
  • Mar-May only
    (26)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (44)
All months
There are newer reviews for The Crystal
See the most recent reviews
Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 21, 2013

We were a little daunted by the entrance and reception in an underground car park, but when we went to up to our studio we were really impressed. The decor, facilities and view were lovely. We found the self catering option really good, especially for breakfast and the housekeeping service was excellent. The staff were very attentive to our needs... More 

Was this review helpful? Yes
Edinburgh, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 18, 2013

We were very happy with the apartment, location, cleaning services etc. I would strongly recommend the accomodation. However, many people take wifi availability into account when booking accomodation..for easy use of tripadvisor for example. This is especially important if you are a visitor to the country where data roaming charges restrict cellular use. Wifi was effectively unusable ..either not available... More 

Was this review helpful? Yes
TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear David C Thank you for your review. I completely understand your frustration with the unreliable Wifi. Unfortunately we rely on an outsourced service provider whom disappointed us during our peak period. We are looking into an alternative back up plan should we ever experience this problem again. My sincere apologies for the poor communication and delay in solving this... More 

Zurich, Switzerland
Top Contributor
61 reviews 61 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 2, 2013

It is a self-catering place, I always like this option that let me feels I'm at home. The view is magnificent, close to Table Mountain and looking on the other side at the ocean. It is a ten minutes walk to Camps Bay village and shops and a short drive to Cape Town restaurants, in the center or at Gardens,... More 

Was this review helpful? Yes
Zurich, Switzerland
Top Contributor
257 reviews 257 reviews
105 hotel reviews
222 helpful votes 222 helpful votes
5 of 5 stars Reviewed December 31, 2012

Location: Located high above the beach, a 10 minutes walk to the beach and the shops (be aware that going down to the beach is easy, going back up the hill is more demanding). Nice views of the ocean and the twelve apostles from the apartment. Pool: 2 pools, one small, the other one large. Both unheated so quite chilly.... More 

Was this review helpful? Yes
Sasolburg
Top Contributor
51 reviews 51 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 18, 2012

Great facilities, excellent location and good service from friendly staff members. Our family thoroughly enjoyed the stay and used The Crystal as a convenient basis to explore Cape Town's atttractions. We'll be back!

Was this review helpful? Yes
Centurion
1 review
4 of 5 stars Reviewed December 11, 2012

While checking in, I asked Samantha (Concierge) if she had any suggestions for alternative entertainment, since a live show that we had really wanted to see during our stay was fully booked. Not only did Samantha immediately offer several possibilities, but to our surprise, she phoned us back a day later informing us that she had sourced a couple of... More 

Was this review helpful? Yes
TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Andre L Thank you for your positive review; our staff certainly goes out their way to provide a 5 star service. Unfortunately we only offer a standard hotel satellite bouquet and provide a variety of sport, leisure and news. We do provide a complimentary shuttle from The Crystal Apartments to The Bay Hotel subject to availability. We hope to... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed December 11, 2012

I stayed at the Crystal for 2 nights. The standard of accommodation was excellent. The facilities that the apartment offers is top notch. The view is great. Staff were friendly and accommodating. Very secure as well. Only had an issue with the towel rail that did not heat up when it was switched on and the bath tub water spout... More 

Was this review helpful? Yes
Durban, South Africa
1 review
5 of 5 stars Reviewed December 6, 2012

Staying at the Crystal was an experience as splendid as Cape Town itself. The warm and helpful staff, the breathtaking views and privacy makes it a memorable place. We would stay there again and highly recommend it!

Was this review helpful? Yes
Ringwood, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2012

We stayed at the Crystal for 4 days on our Honeymoon. We thoroughly enjoyed our stay. The apartments are very high spec and well equipped. The shuttle bus between the Crystal and the Bay hotel (down on the beach) is very useful. We also went to the Bay Hotel's own bar for a few chilled out drinks which is also worth doing. ... More 

Was this review helpful? Yes
Scotland
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 2, 2012

We stayed at the Crystal recently for 2 nights. The standard of accommodation was excellent and the view fantastic. We had one of the studio apartments which was very spacious. We had read from previous reviews of the 15 minute walk to the promenade, which was absolutely fine for us, given the quality of restaurants etc it was good to... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

112 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (56)
Viewed
Pool/beach area (7)
Viewed
Room/suite (11)
Viewed
View from room (9)
Viewed
Dining (5)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (3)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (56)
Viewed
Room/suite (39)
Viewed
Pool/beach area (6)
Viewed
Dining (4)
Viewed
Hotel & grounds (5)
Viewed
View from room (1)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities