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The Crystal

Certificate of Excellence
35 Medburn Road, Camps Bay 8040, South Africa
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1 room 1 guest
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The Crystal
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112 Reviews from our TripAdvisor Community

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Traveler rating
    62
    34
    10
    3
    3
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26
53
3
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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    (112)
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    (26)
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There are newer reviews for The Crystal
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London, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 28, 2013

What a surprise find The Crystal was! the staff are very friendly and helpful - always willing to help even if it means phoning local restaurants to make booking for you! The rooms are amazing with great views and very well fitted out. it isn't exactly on the beach, but is still within a reasonable walk of the promenade and... More 

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Glasgow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 28, 2013

Spent 6 nights here in the loft apartment in January. fabulous views;so much so we cancelled our dinner at 12 Apostles and ate on the balcony. Really comfortable beds. Excellent helpful staff who are quietly attentive. Top marks.

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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 27, 2013

The place felt secure including the car park area with designated space. Once we were shown into the apartment, we were delightfully pleased with the décor and facilities. It is also located in a very good part of Camps Bay which made it easier to move around Cape Town. The views with both the mountain and sea were lovely. Other... More 

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Cambridge, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed January 21, 2013

We were a little daunted by the entrance and reception in an underground car park, but when we went to up to our studio we were really impressed. The decor, facilities and view were lovely. We found the self catering option really good, especially for breakfast and the housekeeping service was excellent. The staff were very attentive to our needs... More 

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Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 18, 2013

We were very happy with the apartment, location, cleaning services etc. I would strongly recommend the accomodation. However, many people take wifi availability into account when booking accomodation..for easy use of tripadvisor for example. This is especially important if you are a visitor to the country where data roaming charges restrict cellular use. Wifi was effectively unusable ..either not available... More 

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TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear David C Thank you for your review. I completely understand your frustration with the unreliable Wifi. Unfortunately we rely on an outsourced service provider whom disappointed us during our peak period. We are looking into an alternative back up plan should we ever experience this problem again. My sincere apologies for the poor communication and delay in solving this... More 

Zurich, Switzerland
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed January 2, 2013

It is a self-catering place, I always like this option that let me feels I'm at home. The view is magnificent, close to Table Mountain and looking on the other side at the ocean. It is a ten minutes walk to Camps Bay village and shops and a short drive to Cape Town restaurants, in the center or at Gardens,... More 

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Zurich, Switzerland
Level Contributor
270 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
5 of 5 stars Reviewed December 31, 2012

Location: Located high above the beach, a 10 minutes walk to the beach and the shops (be aware that going down to the beach is easy, going back up the hill is more demanding). Nice views of the ocean and the twelve apostles from the apartment. Pool: 2 pools, one small, the other one large. Both unheated so quite chilly.... More 

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Sasolburg
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 18, 2012

Great facilities, excellent location and good service from friendly staff members. Our family thoroughly enjoyed the stay and used The Crystal as a convenient basis to explore Cape Town's atttractions. We'll be back!

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Centurion
1 review
4 of 5 stars Reviewed December 11, 2012

While checking in, I asked Samantha (Concierge) if she had any suggestions for alternative entertainment, since a live show that we had really wanted to see during our stay was fully booked. Not only did Samantha immediately offer several possibilities, but to our surprise, she phoned us back a day later informing us that she had sourced a couple of... More 

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TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Andre L Thank you for your positive review; our staff certainly goes out their way to provide a 5 star service. Unfortunately we only offer a standard hotel satellite bouquet and provide a variety of sport, leisure and news. We do provide a complimentary shuttle from The Crystal Apartments to The Bay Hotel subject to availability. We hope to... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed December 11, 2012

I stayed at the Crystal for 2 nights. The standard of accommodation was excellent. The facilities that the apartment offers is top notch. The view is great. Staff were friendly and accommodating. Very secure as well. Only had an issue with the towel rail that did not heat up when it was switched on and the bath tub water spout... More 

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