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The Crystal

4.0 of 5 35 Medburn Road, Camps Bay 8040, South Africa
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Certificate of Excellence 2014
The Crystal
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The Crystal
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97 reviews from our community

Traveler rating
    59
    26
    8
    3
    1
See reviews for
24
45
3
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Crystal
See the most recent reviews
Sydney, Australia
Top Contributor
79 reviews 79 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 12, 2014

We stayed for two nights and could have stayed more under different circumstances. We were at the end of a long holiday but they would be fantastic for a longer break with a car. The apartments are very modern, clean and spacious. The setting is wonderful, overlooking Camps Bay in front and with Table Mountain behind. They are ideal for... More 

Was this review helpful? Yes 1
TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear AandM_10 Thank you for taking the time to write this review. For couples wanting to explore I would rather suggest to have a vehicle or different tours booked in advance. Although it is only a 10-minute walk to the beach front and Camps Bay Strip it is advisable to rather get a taxi/bus back as the hill can be... More 

Yorkshire
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 10, 2014

An excellent base as our first stopping off point in South Africa. In a lovely, safe suburb (Camps Bay), the apartments are very well appointed, spacious and offer lovely views across the bay. With a car it is easy to get to Capetown, Signal hill, Table mountain cablecar and Lion head. Camps Bay itself was quiet (in July), with a... More 

Was this review helpful? Yes
TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Harold 59 Thank you for your review. Although we have changed wifi service providers we are still in the process of upgrading the signal, unfortunately due to the layout of the block the process is taking longer than anticipated. Kind Regards Chantel Wessels More 

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 3, 2014

This was our fourth or fifth stay at The Crystal and we enjoyed the location so much that this time, we recommended it to friends who came with us and we collectively booked three apartments. Imagine the surprise when we called the establishment Management to ask for a late check-out and were told that we have to pay 50% of... More 

Was this review helpful? Yes 1
TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Lwazi Thank you for returning to The Crystal, unfortunately due to your reservation being under a different name we regret that we could not welcome you back as a return guest. Unfortunately depending on our occupancy we do charge for late departures. Thank you for responding to my email after your departure. We trust that we can make up... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 20, 2014

We had booked a one bedroom apartment but on arrival were disappointed with the view as there really wasn't one plus the apartment itself was more like a studio as opposed to a one bedroom. As our stay was during the Winter months we were lucky to be upgraded to the second floor corner two bedroom apartment which was a... More 

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TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Sally S Thank you for your review. Unfortunately all our studio and one bedroom apartments are located on the ground floor. Although all the apartments have a view they do differ with location and floor. We are pleased that we could upgrade you and that you had a memorable stay. We hope to welcome you back in the near... More 

Bucharest
Contributor
12 reviews 12 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 24, 2014

If you are travelling alone, as I was you will think twice before booking, as it's a bit expensive. Biggest surprise was no internet in the room - the only hotspot was around reception, so people would have to stand in the garage/parking to browse, make further travel arrangements, make calls (instead of making them from the pool...) or check... More 

Was this review helpful? Yes
TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Olyvine Thank you for your review. We are in the process of upgrading our WiFi coverage, signal strength and quality. Alternatively we do have a guest computer at reception that is complimentary and a 3G dongle as back up for the interim. We appreciate the feedback with regards to the doors and windows and will most definitely look at... More 

Plymouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2014

The Crystal is in a great position with easy access to the buzz of Camps Bay but far enough away to be quiet and peaceful. The staff are exceptionally efficient and friendly. The views from the apartments are lovely and, during our stay, the swimming pool did not get too busy. It is close enough to the centre of Cape... More 

Was this review helpful? Yes 1
TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Hilary It was lovely to have you and your husband with us at The Crystal. Thank you for your review. We hope to have you with us again next year. Kind Regards Chantel Wessels More 

Princes Risborough, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2014

Beautifully clean, spacious and luxurious self catering apartments overlooking Camps Bay. The views can't be beaten therefore The Crystal is a healthy climb back up from the ocean, but for the less adventurous a courtesy service is available from sister hotels of the Village & Life Group. The staff are attentive and very friendly, so a tremendous place to stay... More 

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Port Elizabeth, South Africa
Contributor
14 reviews 14 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 12, 2014

My company has attended a show in Cape Town for the past 3 years and my colleagues and I have stayed in The Crystal each and every time. Each year, our experience was more pleasant. This self catering establishment is luxurious, stylish, comfortable, ultra modern and serviced daily. The view from your balcony just blows you away. It is close... More 

Was this review helpful? Yes 1
TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Ettiene R Thank you for taking the time to write this review. It is always an honor for us to welcome back our return guests and to receive such positive feedback. Kind Regards Chantel Wessels More 

Glasgow, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 22, 2014

My 2nd stay at The Crystal was every bit as good as 1st visit and I'll certainly return again. Beautifully modern ,clean well maintained accomodation in a fantastic location with stunning views of ocean and 12 Apostles mountain range. Absolutely everything you would require for duration of stay is provded for at these serviced apartments. Set in a very quiet... More 

Was this review helpful? Yes 1
TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear 220JamesSM Thank you for you for lovely review. We are delighted to hear that you yet again had a memorable stay at The Crystal Apartments. We look forward to welcoming you back for your 3rd visit soon. Kind Regards Chantel Wessels More 

Luneburg, Germany
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 11, 2014

We were a couple of 4 grown-ups and we spended time with friends and family in Camps Bay, The appartment was great, just to the point that the cleaning could have been better, but otherwise pool and service was great. The staff went out of their way to please us. Location very secured, had problems to get to pool

Was this review helpful? Yes
TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Ellen L Thank you for your review. I will appreciate it if you can email me more detailed feedback with regards to the housekeeping service. We are in the process of upgrading some of our common area signage including directional signage to the pool. We hope to see you again in the near future. Kind Regards Chantel Wessels manager@campsbaycollection.com More 

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Additional Information about The Crystal

Address: 35 Medburn Road, Camps Bay 8040, South Africa
Location: South Africa > Western Cape > Cape Town > Camps Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Crystal 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
The Crystal Camps Bay, Cape Town, South Africa

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