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4.0 of 5 Cottage   |   35 Medburn Road, Camps Bay 8040, South Africa
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The Crystal
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87%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 weeks ago
Sally S London, United Kingdom
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83 people have reviewed this hotel

Traveler rating
    53
    20
    7
    2
    1
See reviews for
22
37
3
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We had booked a one bedroom apartment but on arrival were disappointed with the view as there really wasn't one plus the apartment itself was more like a studio as opposed to a one bedroom. As our stay was during the Winter months we were lucky to be upgraded to the second floor corner two bedroom apartment which was a... More

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Bucharest
Contributor
13 reviews 13 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 24, 2014

If you are travelling alone, as I was you will think twice before booking, as it's a bit expensive. Biggest surprise was no internet in the room - the only hotspot was around reception, so people would have to stand in the garage/parking to browse, make further travel arrangements, make calls (instead of making them from the pool...) or check... More

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TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Olyvine Thank you for your review. We are in the process of upgrading our WiFi coverage, signal strength and quality. Alternatively we do have a guest computer at reception that is complimentary and a 3G dongle as back up for the interim. We appreciate the feedback with regards to the doors and windows and will most definitely look at... More

Plymouth, United Kingdom
1 review
5 of 5 stars Reviewed February 21, 2014

The Crystal is in a great position with easy access to the buzz of Camps Bay but far enough away to be quiet and peaceful. The staff are exceptionally efficient and friendly. The views from the apartments are lovely and, during our stay, the swimming pool did not get too busy. It is close enough to the centre of Cape... More

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TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Hilary It was lovely to have you and your husband with us at The Crystal. Thank you for your review. We hope to have you with us again next year. Kind Regards Chantel Wessels More

Princes Risborough, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2014

Beautifully clean, spacious and luxurious self catering apartments overlooking Camps Bay. The views can't be beaten therefore The Crystal is a healthy climb back up from the ocean, but for the less adventurous a courtesy service is available from sister hotels of the Village & Life Group. The staff are attentive and very friendly, so a tremendous place to stay... More

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Port Elizabeth, South Africa
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 12, 2014

My company has attended a show in Cape Town for the past 3 years and my colleagues and I have stayed in The Crystal each and every time. Each year, our experience was more pleasant. This self catering establishment is luxurious, stylish, comfortable, ultra modern and serviced daily. The view from your balcony just blows you away. It is close... More

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TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Ettiene R Thank you for taking the time to write this review. It is always an honor for us to welcome back our return guests and to receive such positive feedback. Kind Regards Chantel Wessels More

Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 22, 2014

My 2nd stay at The Crystal was every bit as good as 1st visit and I'll certainly return again. Beautifully modern ,clean well maintained accomodation in a fantastic location with stunning views of ocean and 12 Apostles mountain range. Absolutely everything you would require for duration of stay is provded for at these serviced apartments. Set in a very quiet... More

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TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear 220JamesSM Thank you for you for lovely review. We are delighted to hear that you yet again had a memorable stay at The Crystal Apartments. We look forward to welcoming you back for your 3rd visit soon. Kind Regards Chantel Wessels More

Luneburg, Germany
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2014

We were a couple of 4 grown-ups and we spended time with friends and family in Camps Bay, The appartment was great, just to the point that the cleaning could have been better, but otherwise pool and service was great. The staff went out of their way to please us. Location very secured, had problems to get to pool

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TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Ellen L Thank you for your review. I will appreciate it if you can email me more detailed feedback with regards to the housekeeping service. We are in the process of upgrading some of our common area signage including directional signage to the pool. We hope to see you again in the near future. Kind Regards Chantel Wessels manager@campsbaycollection.com More

Rugeley, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 24, 2013

Dial a Flight arranged these apartments for a 10 day stay in December 2013, the apartment has everything required for self catering, well situated with outstanding views of the sea and mountains at camps bay. The property was in excellent condition clean and well cared for. The staff where more than friendly, helpful nothing was to much trouble. We had... More

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TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Rody W Thank you for your wonderful review. We are delighted to know that you enjoyed your stay. Please note that we are aware of the WIFI problems and we are in the process of changing suppliers that will hopefully solve the current intermittent issues. Alternatively we have 3G cards at reception that can only be used on laptops... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 21, 2013 via mobile

We had room 309 magnificent views big two bed apartment ... A few teething problems all sorted by reception which as a location is a sham in the car park in a dingy area.. Points to note 1- to pay for wifi is riddiculous when every single cafe/ restaurant offers it for free .. Makes it feel a rip off... More

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TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Jeffy Baby As mentioned in previous review the reception is located in the basement for easy access to parking, lobbies, security and lifts. 1. We do provide complimentary WIFI but unfortunately only in our reception area. 2. I apologize that the complimentary shuttle service was not communicated to you. This service is subject to availability and is not always... More

UK
1 review
5 of 5 stars Reviewed November 10, 2013

We stayed in a 1 bedroom apartment for 3 nights, upon arriving late due to flight delays the receptionist waited and assisted us with our baggage. The apartment was in immaculate condition and had all necessary items to be self sufficient including washer and tumble drier. the apartment is 10 minutes from table mountain and 5 minutes drive to the... More

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Additional Information about The Crystal

Address: 35 Medburn Road, Camps Bay 8040, South Africa
Location: South Africa > Western Cape > Cape Town > Camps Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Crystal 4*
Reservation Options:
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Also Known As:
The Crystal Camps Bay, Cape Town, South Africa

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Amenities

Free Parking Shuttle Bus service Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Panoramic views of the Atlantic and spectacular sunsets are the order at The Crystal, architecturally stunning apartments in one of the world’s premier scenic settings.With easy access in and out of Camps Bay, these luxurious, fully serviced apartments afford a choice of outstanding accommodation from modern studio and two-bedroom apartments through to captivating loft apartments, all well-appointed and designed for the ultimate in comfort and style.Two infinity pool on an expansive terrace provide refreshing dips and sun-soaked relaxation while contemplating the delights of splendid ocean views. ... more   less 
Number of rooms
20

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