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Protea Hotel Durbanville

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99 Jip de Jager Drive | Tygervalley, Bellville 7530, South Africa
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Protea Hotel Durbanville
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Protea Hotel Durbanville
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110 reviews from our community

Traveler rating
    38
    50
    17
    4
    1
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15
24
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54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Almaty, Kazakhstan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I've stayed in this hotel in May for 10 days. Also enjoyed every moment of my stay. Personnel are very very nice and friendly. And my room was the cozy and made me feel like I am home. And I read a lot of reviews about their pizza, and YES it was very delicious.

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Cape Town Central, South Africa
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the hotel in April. Wow! The continental breakfast was too yum, the staff was friendly, their services were on time. They make it difficult for you to go! Not to mention the fresh ingredients on the pizza I ordered for dinner. Definitely returning, I was really impressed. Beautiful

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PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear Nokukhanya N, Thank you for your feedback. We are delighted that you enjoyed your stay with us. If ever you are in the area and looking for a night out with your friends, please do join us for our pizza special on Fridays evenings. We look forward to welcoming you back at the hotel in the not so distant... More 

Cape Town, South Africa
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 4 weeks ago

I booked my folks at the Protea Durbanville for the night of their 50th anniversary as it was close to their lunch venue. They got pampered and spoilt by Protea Durbanville. They went out of their way to ensure they had a lovely room, with rose petals, champagne on ice plus crackers and cheese. Thank you for making their stay... More 

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PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear Odie104, Thank you very much for your positive feedback. We are very glad to see that your parents enjoyed their anniversary with us. We always strive for Excellent GUEST Service, and it always makes our jobs worthwhile, when this is achieved. We look forward to welcoming you and your parents at the hotel, in the not so distant future.... More 

Senior Contributor
29 reviews 29 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 9, 2015

We visited over the Easter weekend and fully expected a very busy hotel. However, though there were many cars in the lot, the hotel was pleasantly quiet. We stayed in the two-bedroom apartments at the back (vineyard side) which can easily accommodate a family of four. It is not huge, but is comfortable, with a small kitchenette with microwave, very... More 

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PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear Kaysten100, Thank you for your feedback. We hold all reviews in high regard. We have noted the space and seating arrangement in our apartments and we are looking into it. I will share the positive feedback with Tyrone and the rest of our staff. We strive for excellence in service. I am pleased to hear that you enjoyed your... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 1, 2015

I have spent at least 50 nights at this hotel over the last year as a regular business traveler from the UK. Since early March, Albert Smit, the new General Manager, has made a huge difference in a very short period of time. The staff are more attentive and the overall quality of service has improved dramatically. He is one... More 

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PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear alastairaideen56, We really appreciate the fantastic feedback and we will keep on striving for best GUEST service. We are looking forward to your return. Kind regards Albert Smit 0219139256 More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 27, 2015

Just spent 4 very comfortable nights for a conference. Food was well prepared and served with style. The personnel were attentive to our needs. Conference facilities were comfortable with 4 great breakaway rooms available. A great venue for a conference.

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PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear Penny B, Thank you for your feedback. We really do appreciate it. We are pleased to hear that your conference ran smoothly and that you also enjoyed your stay. If there is anything else that you would like us to incorporate in our conference package, please do not hesitate to contact us. We hope that you and your company... More 

Cape Town Central, South Africa
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 27, 2015

If you need a couple of days away to relax and unwind then this is the place to be. The hotel was quiet and relaxing by the pool is what we needed. Pizza's available all day and they are excellent. The staff is very friendly and efficient. At breakfast we found that there was a good selection of food to... More 

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PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear Travell0cal, Thank you for your positive feedback. It is highly appreciated. We are pleased to hear that you enjoyed your stay as well as the surrounding attractions. If ever you are in the area and are in search for dinner options, please note that we also have weekly dining specials, with our famous Pizza special on Friday evenings. We... More 

York, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed March 25, 2015

I stayed here with my husband and two children(11-17) in a two bed apartment. the apartment had a cooker and a fridge but nothing else. the cupboards were actually bare, so don't expect to be doing any cooking . nothing to cook or eat with. saying this it didnt really bother us as it wasnt our intention to eat in,... More 

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PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear ALYSONELDER, Thank you very much for your feedback. We hold all reviews on this website to high regard. We have noted that the seating arrangement in the apartments and we are looking into this from a family perspective. Just a kind note: Self catering equipment is supplied upon request, that is why you may have not had it in... More 

Cape Town
Top Contributor
60 reviews 60 reviews
49 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed March 23, 2015

Well located, with good access to the highways, albeit the traffic on the access roads can get a little heavy at times. Fairly easy access to the airport, and good for business in the northern suburbs area. Also good access to the winelands and wine farms Parking is directly outside your room, which is convenient. Rooms : The rooms are... More 

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PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear DuncanCT, Thank you for your feedback. Kindly note that you are referring to our sister property, Protea Hotel Tygervalley.We are in the Durbanville are and they are about 5.1 km from us. We will, however, share you feedback with them as well. Kind regards, Albert Smit General Manager More 

Bristol, United Kingdom
Top Contributor
87 reviews 87 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 14, 2015

Good check in, rooms a little small for us but clean. Bar area nice very friendly staff. Only here two nights and then we move on but enjoying our stay. Would we stay here again don't think so. Only because there are so many great hotels around.

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PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear BristolDawn1, Thank you for your review. I am pleased to hear that your check in process was smooth and that you seemed to have enjoyed your stay. We would love to hear more about why you would not stay with is us again and what we can incorporate to make our hotel more competitive to the hotels around. Kind... More 

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