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Protea Hotel Durbanville

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99 Jip de Jager Drive | Tygervalley, Bellville 7530, South Africa
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Protea Hotel Durbanville
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112 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (33)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (34)
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1 review
5 of 5 stars Reviewed 4 weeks ago

Great place to stay, staff were attentive and very friendly, the food and bar were fantastic. I was there for a couple of weeks for work and made frequent use of the efficient shuttle service they had to offer. The rooms were spacious and always cleaned to high standards, comfy beds with a nice desk area to work from in... More 

Was this review helpful? Yes
PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear Steve E, Thank you for your review. We appreciate your feedback and I will share your comments with the TEAM. I am pleased that we were able to make your stay a memorable one and we look forward to welcoming you back at the Protea Hotel Durbanville in the not too distant future. Best regards Albert Smit General Manager More 

Ballito, South Africa
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 1, 2015

Stayed here for a weekend in May. The rooms were very big and very clean. The one big hassle was the room that they put us in was right next to the courtyard where there was music playing and even though it was cold , a constant noise from people having a chat while smoking outside. Double glazing maybe ?... More 

Was this review helpful? Yes
PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear Tajusa16, Thank you for your review and constructive feedback. I have noted your feedback and will look into the comments you made regarding the noise levels at the pool deck as well as the dietary requirements you mentioned. We look forward to welcoming you back at the Protea Hotel Durbanville in the not too distant future. Kind regards, Albert... More 

Almaty, Kazakhstan
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

I've stayed in this hotel in May for 10 days. Also enjoyed every moment of my stay. Personnel are very very nice and friendly. And my room was the cozy and made me feel like I am home. And I read a lot of reviews about their pizza, and YES it was very delicious.

Was this review helpful? Yes
PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear Lilu_kz, Thank you for your review. We appreciate your feedback and look forward to welcoming you back at the Protea Hotel Durbanville in the not too distant future. Don't forget about our Pizza Friday special every Friday night. Kind regards, Albert Smit More 

Cape Town Central, South Africa
2 reviews
4 of 5 stars Reviewed May 26, 2015

I stayed at the hotel in April. Wow! The continental breakfast was too yum, the staff was friendly, their services were on time. They make it difficult for you to go! Not to mention the fresh ingredients on the pizza I ordered for dinner. Definitely returning, I was really impressed. Beautiful

Was this review helpful? Yes
PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear Nokukhanya N, Thank you for your feedback. We are delighted that you enjoyed your stay with us. If ever you are in the area and looking for a night out with your friends, please do join us for our pizza special on Fridays evenings. We look forward to welcoming you back at the hotel in the not so distant... More 

Cape Town, South Africa
Level Contributor
7 reviews
4 of 5 stars Reviewed April 29, 2015

I booked my folks at the Protea Durbanville for the night of their 50th anniversary as it was close to their lunch venue. They got pampered and spoilt by Protea Durbanville. They went out of their way to ensure they had a lovely room, with rose petals, champagne on ice plus crackers and cheese. Thank you for making their stay... More 

Was this review helpful? Yes
PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear Odie104, Thank you very much for your positive feedback. We are very glad to see that your parents enjoyed their anniversary with us. We always strive for Excellent GUEST Service, and it always makes our jobs worthwhile, when this is achieved. We look forward to welcoming you and your parents at the hotel, in the not so distant future.... More 

Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 9, 2015

We visited over the Easter weekend and fully expected a very busy hotel. However, though there were many cars in the lot, the hotel was pleasantly quiet. We stayed in the two-bedroom apartments at the back (vineyard side) which can easily accommodate a family of four. It is not huge, but is comfortable, with a small kitchenette with microwave, very... More 

Was this review helpful? Yes
PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear Kaysten100, Thank you for your feedback. We hold all reviews in high regard. We have noted the space and seating arrangement in our apartments and we are looking into it. I will share the positive feedback with Tyrone and the rest of our staff. We strive for excellence in service. I am pleased to hear that you enjoyed your... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed April 1, 2015

I have spent at least 50 nights at this hotel over the last year as a regular business traveler from the UK. Since early March, Albert Smit, the new General Manager, has made a huge difference in a very short period of time. The staff are more attentive and the overall quality of service has improved dramatically. He is one... More 

Was this review helpful? Yes
PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear alastairaideen56, We really appreciate the fantastic feedback and we will keep on striving for best GUEST service. We are looking forward to your return. Kind regards Albert Smit 0219139256 More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 27, 2015

Just spent 4 very comfortable nights for a conference. Food was well prepared and served with style. The personnel were attentive to our needs. Conference facilities were comfortable with 4 great breakaway rooms available. A great venue for a conference.

Was this review helpful? Yes
PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear Penny B, Thank you for your feedback. We really do appreciate it. We are pleased to hear that your conference ran smoothly and that you also enjoyed your stay. If there is anything else that you would like us to incorporate in our conference package, please do not hesitate to contact us. We hope that you and your company... More 

Cape Town Central, South Africa
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 27, 2015

If you need a couple of days away to relax and unwind then this is the place to be. The hotel was quiet and relaxing by the pool is what we needed. Pizza's available all day and they are excellent. The staff is very friendly and efficient. At breakfast we found that there was a good selection of food to... More 

Was this review helpful? Yes
PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear Travell0cal, Thank you for your positive feedback. It is highly appreciated. We are pleased to hear that you enjoyed your stay as well as the surrounding attractions. If ever you are in the area and are in search for dinner options, please note that we also have weekly dining specials, with our famous Pizza special on Friday evenings. We... More 

York, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed March 25, 2015

I stayed here with my husband and two children(11-17) in a two bed apartment. the apartment had a cooker and a fridge but nothing else. the cupboards were actually bare, so don't expect to be doing any cooking . nothing to cook or eat with. saying this it didnt really bother us as it wasnt our intention to eat in,... More 

Was this review helpful? Yes
PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear ALYSONELDER, Thank you very much for your feedback. We hold all reviews on this website to high regard. We have noted that the seating arrangement in the apartments and we are looking into this from a family perspective. Just a kind note: Self catering equipment is supplied upon request, that is why you may have not had it in... More 

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