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Protea Hotel Durbanville

3.0 of 5 99 Jip de Jager Drive | Tygervalley, Bellville 7530, South Africa
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Certificate of Excellence 2014
Protea Hotel Durbanville
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Protea Hotel Durbanville
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89 reviews from our community

Traveler rating
    32
    39
    15
    3
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 4 days ago NEW

We spent a week at this hotel in the December holidays. It is conveniently located for people who are not beach-crazy and want easy access to the routes to the wine lands. Service is friendly though breakfast serving staff could be a little more on-the-ball. Breakfast itself is ample with some variation each morning. The rooms are lovely, modern and... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Everything was perfect from the friendly staff to the awesome room. The pizza chef made the best pizza that I've ever had. The buffet breakfast was awesome. Overall I would give it 11 out of 10. We will definitely recommend to others. ( The only thing that could've been different is the curtains. We would recommend block out curtains because... More 

Was this review helpful? Yes
PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear EbenVisser Congratulations on your marriage. We are wishing you both many years of happiness ahead. Thank you for the kind message and the wonderful feedback, I will most certainly share the review with my TEAM and especially with our Chef! Regarding the black-out curtains, all of our rooms do have the black-out curtain lining, this is hung behind the... More 

Cape Town Central, South Africa
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Protea Durbanville is in the Northern Suburbs close to Tygervalley shopping center and some of the Durbanville Hills Wine Farms. The apartment style room (231) has everything needed for a short stay and you can also cook yourself if needed as they have a hot plate in the room although mine was covered. The disappointing things about the room are... More 

Was this review helpful? Yes
PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear Cape 365 Thank you for the wonderful feedback received. We have noted your comments and suggestions made regarding our apartments, this will be discussed with our Head Office in order to see where we can make some of the recommended changes. May I also suggest that you try one of our hotel bedrooms in the future, these rooms have... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Up to October 2014 using the conference fasicilities for attending business meetings twice a month and church services once a week and an additional meeting once a month, had been a pleasure. The last month has been a disaster. What has changed? Apparently the bi-monthly meetings, which bring between 100 and 200 people to the hotel is too much trouble... More 

Was this review helpful? Yes 1
PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear Juanita D Thank you for the valuable feedback received. I do apologize for any problems you have experienced in the last month here with us. I would like to discuss the detail of your email with yourself and in person if possible. We did make changes in our Conferencing department, additional to this we have also appointed a new... More 

Cape Town Central, South Africa
Top Contributor
51 reviews 51 reviews
37 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Conveniently located in the Durbanville Hills vineyards, this hotel is a great place to break away for a business breakfast or lunch. It's a new and modern hotel, but the quietness of being away from the traffic and huddle and bustle add to the general feeling of well-being when in the hotel. The food is generally pretty good. The service... More 

Was this review helpful? Yes 1
PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear GusBehn Thank you for taking the time to write about us. I will most definitely share your comments with my TEAM and especially the Chef's, they will be delighted to see your comments. As for the students, we do participate with our local training institutions to assist learners in obtaining practical time within a real time working environment. Most... More 

Durbanville, Western Cape, South Africa
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed November 14, 2014

As much as I used to recommend and enjoyed to visit this place, so much was I disappointed tonight. The service was basically non existant and we sat for a long time without anybody attending to us. We eventually ordered large pizzas, but when it arrived it was the size of the regular medium pizza. This used to be a... More 

Was this review helpful? Yes 3
PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear Douw W Thank you for the feedback received. I am sad to see that we have neglected to provide you with the service and excellent food you are accustomed to here with us. I will take this up with the TEAM and make sure that we put immediate corrective measures back in place. I have your details on hand... More 

Pretoria
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 12, 2014

Loved the location of the hotel. Nice and relaxed area of Cape Town. Rooms are "outside" so had to walk in the rain to get to the room. Nice big and spacious loft. Will be perfect for holiday accommodation. Big shower, but with low water pressure. Would have liked the TV to be in the bedroom. Breakfast was good enough... More 

Was this review helpful? Yes 1
PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear Pieter I Thank you for the comments and feedback received. May I suggest that you stay in one of our hotel bedrooms when you return to Cape Town. The main hotel also have rooms where the TV’s are situated in the bedroom and close to reception. Alternatively should you require staying in one of the apartment units with a... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 28, 2014

The hotel was difficult to find at first but thank goodness for Google maps. It's perfectly nestled in between cape town and the wine lands, everything is in a close proximity. The staff are very helpful and the rooms excellent, clean and we'll equipped for a long or short stay, it's incredibly beautiful here. A definate must see , breakfast... More 

Was this review helpful? Yes
PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear TThomasM Thank you for the wonderful feedback! We are indeed nestled in the wine lands which makes us a fun place to find and to explore once here. I am also sure you will agree that although we are situated in a vineyard estate that we are in close proximity of great shopping centres and other fun activities to... More 

Cypress, Texas
Top Contributor
186 reviews 186 reviews
128 hotel reviews
231 helpful votes 231 helpful votes
5 of 5 stars Reviewed October 20, 2014

We had two stays here recently, while visiting family in Cape Town. This is a comfortable hotel with very friendly staff. The friendliness and helpfulness of the staff stood out as a highlight. Rooms are adequately sized, and there are both UK and South Africa adapter plugs in the rooms. The beds are comfortable, and we enjoyed the courtyard patio... More 

Was this review helpful? Yes 1
PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear jbtexas Thank you for your kind and positive comments received. We take pride in our service and I am delighted to see that our STAFF stood out in terms of friendliness and good service. I will most certainly share this message with the TEAM. Thank you for the positive criticism provided, we will most certainly look into these in... More 

Cape Town
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2014 via mobile

We had stayed at The Protea Hotel on the 3rd of October and were impressed with our room, cleanliness and decor are great. The staff were very attentive to our needs and very friendly. It was a perfect night weather wise, we enjoyed a few drinks around the pool under the sky. Breakfast, wow what a spread!!! Even the chef... More 

Was this review helpful? Yes 1
PHDhotel, General Manager at Protea Hotel Durbanville, responded to this review

Dear Jarryd S Thank you so much for writing such kind words of our hotel. I am delighted to see that you loved your stay and that our chef was entertaining enough during breakfast. I will most certainly pass the message onto the kitchen. I would love to meet you in person during your next visit so please come and... More 

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Additional Information about Protea Hotel Durbanville

Address: 99 Jip de Jager Drive | Tygervalley, Bellville 7530, South Africa
Location: South Africa > Western Cape > Cape Town > Bellville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Protea Hotel Durbanville 3*
Number of rooms: 93
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