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All 7 Bantry Bay hotels

Protea Hotel President

4.0 of 5 Hotel   |   4 Alexander Road, Bantry Bay 8001, South Africa
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Ranked #7 of 7 Hotels in Bantry Bay
A recent review
4 of 5 stars reviewed 6 days ago
Frequentflyer2308 London, United Kingdom
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598 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 of 5 stars NEW

My first visit to Cape Town in 15 years, thought I'd try somewhere more central to the city and within a short drive of camps bay. A clean and tidy hotel , excellent food at very reasonable prices along with a great pool and view into the Atlantic coastline. The only problem was the internet speed was very slow and... More 

Was this review helpful? Yes
ProteaPresidentHotel, General Manager at Protea Hotel President, responded to this review

Dear Frequentflyer2308, Thank you for your words of appreciation on Tripadvisor about your recent stay at the Protea Hotel President. It was our pleasure to accommodate you and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally for any assistance you may require from our side in future. We look forward to welcoming... More 

Wolverhampton, United Kingdom
Top Contributor
81 reviews 81 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The big plus at this hotel is the choice and quality of the breakfasts. Really enjoyable and apart from the last day ( when it was very busy) the service in the restaurant was good. The rooms were clean and tidy. The frustrating points were the free wi fi ( so slow and so unnecessary ) and the restocking of... More 

Was this review helpful? Yes
ProteaPresidentHotel, General Manager at Protea Hotel President, responded to this review

Dear Ian W, Thank you for your words of appreciation on Tripadvisor about your recent stay at the Protea Hotel President. The inconvenience which you experienced in your Room regarding the amenities and the slow service at Breakfast on your last day is most definitely not the standard we strive to achieve. Please be assured that your comments have been... More 

Pretoria
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Staying at this hotel is a really good option if you have business in Cape Town. It is close enough to town to get to and from your meetings or conference seamlessly whilst being able to take a nice walk or jog along the promenade after a long day of work with the sun setting around 8 at night in... More 

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ProteaPresidentHotel, General Manager at Protea Hotel President, responded to this review

Dear Suzann P, Thank you for your words of appreciation on the Tripadvisor about your recent stay at the Protea Hotel President. We are delighted to receive your compliments. It was our pleasure to accommodate you and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally for any assistance you may require from... More 

Milton Keynes, United Kingdom
Top Contributor
94 reviews 94 reviews
33 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed 1 week ago

Unusually for me this is one of the first bad reviews I am doing on here. The location is good for the beach. Room was clean but service was terrible.Staff service in bar and restaurants was terrible, they forgot orders or took too long to serve you. Empty food plates and dirty glasses cluttered tables around us. No bath towels... More 

Was this review helpful? Yes 1
ProteaPresidentHotel, General Manager at Protea Hotel President, responded to this review

Dear Carol M Thank you for taking the time to complete a GUEST Comment on Trripadvisor. Meeting and exceeding GUESTS' expectations can only be achieved through efficient and friendly, personalised service. Your comments, together with the others we receive, are being analysed and will be instrumental in helping us to maintain and improve, where necessary, our standards of service and... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

With in moments of arrival at this hotel only to realise I'd left my phone and jacket in the taxi the hotel reception took control of my situation and got my stuff back intact within 30 mins. Every staff member we encountered were always very polite and smiling and the bar were excellent not to mention the desk staff who... More 

Was this review helpful? Yes 2
ProteaPresidentHotel, General Manager at Protea Hotel President, responded to this review

Dear Cbuss, Dear Mr Thank you for your words of appreciation on the GUEST comment card which you completed during your recent stay at the Protea Hotel President. We are delighted to receive your compliments and we will certainly congratulate our STAFF for their exemplary service. It was our pleasure to accommodate you and your interest and loyalty are truly... More 

Leek, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time in Cape Town, the staff were wonderful at this hotel, very friendly, and extremely helpful. It slightly unnerved me as to their hospitality as I have to say I felt like I was treated like royalty. Would definitely return to the same hotel if ever I visit the area again. Rooms were spacious & clean, food was excellent,... More 

Was this review helpful? Yes 2
ProteaPresidentHotel, General Manager at Protea Hotel President, responded to this review

Dear Fashionic, Dear Mr Thank you for your words of appreciation on the GUEST comment card which you completed during your recent stay at the Protea Hotel President. We are delighted to receive your compliments and we will certainly congratulate our STAFF for their exemplary service. It was our pleasure to accommodate you and your interest and loyalty are truly... More 

Horsham, United Kingdom
Top Contributor
51 reviews 51 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our fourth visit to this hotel. It has a great location and gets a lot if sun. On each visit we have arrived at 8am after an overnight flight from the UK. Reception always promise to try and get you in to our room before the official 2pm but it never happens. We have been lucky to be... More 

Was this review helpful? Yes 2
ProteaPresidentHotel, General Manager at Protea Hotel President, responded to this review

Dear Poohbear60, i Would sincerely like to apologies for the inconveniences caused to you during your stay at the Hotel This by no means reflects the high level of standard we at The Protea Hotel President are usually proud to offer. We would like to thank you for bringing these issues to our attention. GUEST feedback is imperative for us... More 

Milan, Italy
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were spending a wonderful holiday in Cape Town, but today when we got back to our room we found out that the safe Was open and €2700 were missing!! The money Was in the safe, which Was closed. Now our holiday has bene spoilt and we do not feel safe. So, everybody pay attention!!!

Was this review helpful? Yes 3
ProteaPresidentHotel, General Manager at Protea Hotel President, responded to this review

Dear Edoardo B, Thank you for taking the time to comment on TripAdvisor. Please note as discussed in a meeting at the Hotel we are under investigation and will revert back to you as soon as we have finished our investigation. Kindest Regards Pieter Buitendag General Manager More 

Johannesburg, South Africa
Top Contributor
108 reviews 108 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Protea President Hotel is very central and convenient but it may not be worth the price. I have stayed in better hotels in the UK and USA at half the price! Sadly the Protea group has begun to charge based on the dollar and not according to value....

Was this review helpful? Yes
ProteaPresidentHotel, General Manager at Protea Hotel President, responded to this review

Dear Miteron, GUEST feedback is imperative for us to ensure whether or not we are meeting and exceeding our GUESTS' expectations. We need to know when we have done right, but more importantly, when we have done wrong! Your feedback has therefore been truly valuable to us. Yours sincerely, PIETER BUITENDAG General Manager More 

Lilongwe, Malawi
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the Protea President at the end of a two week trip to South Africa. After two weeks of finding affordable, personable, and up-to-date accommodations all along the way, we were disappointed to end our trip at the Protea President. We had issues with our check-in resulting in a long waiting time with our bags... More 

Was this review helpful? Yes 1
ProteaPresidentHotel, General Manager at Protea Hotel President, responded to this review

Dear Brett H We would sincerely like to apologise for the inconveniences you experienced during your stay.. This by no means reflects the high level of standard we at The Protea Hotel President are usually proud to offer. We would like to thank you for bringing these issues to our attention. GUEST feedback is imperative for us to ensure whether... More 

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Additional Information about Protea Hotel President

Address: 4 Alexander Road, Bantry Bay 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Bantry Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Protea Hotel President 4*
Number of rooms: 349
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Also Known As:
Protea Hotel Bantry Bay
Protea Hotel President Bantry Bay, Cape Town

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