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All 7 Bantry Bay hotels

Protea Hotel President

4.0 of 5 Hotel   |   4 Alexander Road, Bantry Bay 8001, South Africa
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Ranked #6 of 7 Hotels in Bantry Bay
A recent review
4 of 5 stars reviewed yesterday
Razia H Cape Town Central, South Africa
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550 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cape Town Central, South Africa
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

We had tried to book a Universal/Disabled friendly room but they could not accommodate two adults and a child. We were offered an apartment with an upgrade charge. When I initially made the booking I spoke to someone who subsequently left the employ of the hotel and somehow our booking got lost in the cracks. The manager was nice enough... More

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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Just arrived from Cape Town, that amazing place. The hotel itself... I'm not sure. The location is great but then you have queues for everything. Do you need to go to the reception? You'll have to queue. They have a desk with tourist information, but guess what, there's a queue as well. I'm definatly not impressed with this hotel. The... More

Was this review helpful? Yes 1
PHPresidentHotel, General Manager at Protea Hotel President, responded to this review

Dear Mara402 GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. We would, therefore, like to thank you for taking the time to complete a GUEST comment on Trip Advisor. I can assure you that your comments will be used... More

Crawley, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent service, everyone very friendly. Hotel restaurant has a great variety for breakfast buffet style. Dinner here was also excellent a la carte or buffet, would definitely stay here again. Pool area very nice and quiet.

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PHPresidentHotel, General Manager at Protea Hotel President, responded to this review

Dear Patricia F, I am overjoyed that you had an enjoyable stay with us at Protea Hotel President! We hope to Welcome you back soon. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We are currently 3 nights into our 9 night stay at this hotel and unfortunately I wish we could move hotels. On arrival the hotel looks great and to 4 star stanards it has a pool and lounging area and the staff are helpful however I would never personally rate it a 4 star based on our time so far.... More

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PHPresidentHotel, General Manager at Protea Hotel President, responded to this review

Dear Lizzy Thank you so much for your patronage of the Protea Hotel President and for your detailed feedback about your stay. I am immensely sorry that we have not been able to meet and exceed your expectations. I have taken due note of the maintenance issues you have reported and give you my assurance that I will take the... More

Sydney
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Great first impression, but unfortunately the staff struggled to keep up with demand. When we arrived, the hotel appeared to be full which meant that resources were stretched to the limit. The restaurant was lovely but we waited an hour for our dinner order to arrive. The wait staff were friendly and helpful but obviously let down by the kitchen.... More

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PHPresidentHotel, General Manager at Protea Hotel President, responded to this review

Dear Daphne L Thank you for taking the time to post your recent experience on TripAdvisor, regarding your stay with us. Your feedback is highly valued and has been used constructively to maintain and improve, where necessary, our standards of service and facilities. Please accept my sincere apologies for the inconvenience you experienced with regards to the having to wait... More

Saskatoon, Canada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When we arrived, we were met, offered a cold juice, then given our key. We needed to confirm our four night stay. When we asked at reception the lady could not confirm the fourth night was in the same room. The desk manager said he could over ride it and took care of it himself. We were very satisfied that... More

Was this review helpful? Yes 1
PHPresidentHotel, General Manager at Protea Hotel President, responded to this review

Dear Diane G, Thank you for your words of appreciation on Trip Adviser. We are delighted to receive your compliments. The inconvenience which you experienced in the Restaurant regarding the spoon you asked for 3 times and did not receive most definitely is not the standard we strive to achieve. Please be assured that your comments have been addressed in... More

Worcester, South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is almost on the beach front. The views from all rooms, front or back have a wonderful view of either the mountains or the sea. The hotel is in the process of being renovated. No noisy traffic and plenty of under cover parking. Within easy reach of public transport, the Waterfront and other shopping areas. All amenity's are... More

Was this review helpful? Yes 2
Bethpage, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Purchased a 3 day Cape Town/3 day Kruger Park thru Livingsocial from NYC. Didn't know what to expect. It turned out to be fantastic! Just a few minor glitches. When we got to hotel we were greeted with smiles and welcomes. Took a bit of time to check in (definitely not a NY pace). The room was fine with the... More

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Los Angeles
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I spent 9 nights in this hotel and while not the best I've stayed in, it was perfectly adequate, and the location and views are great. However there is nothing special about it and it does just enough to get by. The breakfasts are fairly good and the rooms are certainly spacious enough. But the mediocrity and lack of style... More

Was this review helpful? Yes 1
PHPresidentHotel, General Manager at Protea Hotel President, responded to this review

Dear Kakebeen Thank you so much for your patronage of the Protea Hotel President and for your detailed feedback about your stay. I am immensely sorry that we have not been able to meet and exceed your expectations. I have taken due note of the issues you have reported and give you my assurance that I will take the necessary... More

Durban, South Africa
Contributor
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Being part of the Protea group of hotels you can rest assured that you are going to get what you pay for. We spent 4 nights as a family of 4 at the President. Apart from some slow servicing in sorting out the kids sleeper couch, that was not that comfortable but adequate for a 7 and 9 year old,... More

Was this review helpful? Yes 1
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Additional Information about Protea Hotel President

Address: 4 Alexander Road, Bantry Bay 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Bantry Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Protea Hotel President 4*
Number of rooms: 349
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Also Known As:
Protea Hotel Bantry Bay
Protea Hotel President Bantry Bay, Cape Town

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