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Ambassador Hotel

4.0 of 5 34 Victoria Road, Bantry Bay 8005, South Africa
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Ambassador Hotel
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Ambassador Hotel
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288 reviews from our community

Traveler rating
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    56
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edinburgh, United Kingdom
Top Contributor
301 reviews 301 reviews
62 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This wonderful hotel is overlooking the rocks and sea in Bantry Bay. The rooms facing the seafront give you a million pound view, few better. The pool area too faces the sea, and we could watch whales far out in the water. You can get food by the pool however service is painfully slow. It literally took over 2 hours... More 

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Top Contributor
56 reviews 56 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

If you can get a room by the sea it's amazing. The restaurant in the hotel. Koi. Does good food too. Sun bathing by the pool as you the waves crash besides you is very soothing. However. The waiter by the pool is never there. I have walked away three times waiting for service. The waiter has to keep going... More 

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N.Ireland
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel has an amazing location - it is so outdated its untrue. The rooms are 3star and need a make over and you cant turn round in the bathroom. The rooms definitely need sound proofed as walls are paper thin. The busy restaurant means its difficult for staff to know if you are a resident and therefore you don't... More 

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Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for our very first week in South Africa. The doormen, valet staff, front desk staff, concierge, restaurant staff and cleaning staff were all incredibly welcoming, helpful and friendly. The room was small but comfortable and clean. The view of the ocean was amazing. We could watch the sunset from our bed!!! It was far too cold to... More 

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Vassiliki E, Guest Relations Manager at Ambassador Hotel, responded to this review

Dear Valued Guest, Thank you for your review on Tripadvisor. I am delighted to see that you enjoyed your stay with us, and thank you for your kind words towards our staff. We strive on our professional and friendly service from all our staff, therefore I am glad you got to experience that first-hand. I am glad you were satisfied... More 

1 review
3 of 5 stars Reviewed 1 week ago

The Ambassador Hotel in Bantry Bay used to be one of my favourite hotels. We often booked a few days in February for a short brake. The location is perfect and the hotel used to be pure bliss. This year however it was noticeable that the standards of the amenities and the service had greatly deteriorated. There was no luggage... More 

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Vassiliki E, Guest Relations Manager at Ambassador Hotel, responded to this review

Dear Guest, Thank you for reviewing us on Tripadvisor. Thank you for your kind words towards our location, we are extremely lucky to have these breath taking views. My sincere apologies that there was no porter to assist you with your luggage on check in, this is not the norm and very unexpected. The only reason why this may have... More 

Johannesburg, South Africa
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Wonderful sea views, nicely decorated rooms and comfortable bed. Reception staff is not the friendliest bunch, but the security, doorman and valet makes up for this, with friendly welcome smiles and chit-chat. Cleaning staff are professional, courteous and friendly. During our stay, we were turned away from dinner twice, as the restaurant was fully booked, one night by a private... More 

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Vassiliki E, Guest Relations Manager at Ambassador Hotel, responded to this review

Dear Valued Guest, Thank you for your review on Tripadvisor. My sincere apologies for the service that was provided to you on check in from our Reception staff. Please know that this is not the standard of the hotel and something we do not take lightly. I have since forwarded your review onto management for them to investigate this further,... More 

London, United Kingdom
Top Contributor
102 reviews 102 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago

By far the best feature of this hotel is the location set into the cliffside of Bantry Bay with superb views into the ocean. A lovely sun deck seems to be literally in the sea and at night the sound of the waves will lull you off to sleep. However the rooms are tiny. The bathroom was miniscule. The on-site... More 

Was this review helpful? Yes 1
Vassiliki E, Guest Relations Manager at Ambassador Hotel, responded to this review

Dear Valued Guest; Thank you for your review on Tripadvisor. We are extremely lucky to have this amazing location, with breath taking sea views, therefore thank you! We are aware that our rooms in the hotel are rather small, therefore on your next stay with us I would recommend our Self-Catering Apartments with a balcony across the road from the... More 

New Delhi, India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 22, 2015

In Cape Town’s quiet Bantry Bay suburb, the Ambassador Hotel sits atop a cliff, overlooking a craggy stretch of the Atlantic coast. Sliding floor-to-ceiling glass doors frame direct or partial ocean views while the modern French-African fusion restaurant, Salt, and the small pool provide front-and-center spots for admiring Cape Town’s famous sunset.

Was this review helpful? Yes
Vassiliki E, Guest Relations Manager at Ambassador Hotel, responded to this review

Dear Valued Guest, Thank you for reviewing us on Tripadvisor. Thank you for your kind words regarding our property. We are extremely lucky to have this amazing location with breath taking views of the ocean and magical sunsets. Our Sea Facing Rooms offer that exact same view from our restaurant, Koi and if you want the ocean at your feet,... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 13, 2015

I visit Cape Town Many times a year on business and have stayed in many hotels. I found ambassador to be the best value for money. Yes I know there are many fancy hotels but this old gem in bantry bay suites my needs. Some rooms are in need of a revamp but the pool and bar area makes up... More 

Was this review helpful? Yes
Vassiliki E, Guest Relations Manager at Ambassador Hotel, responded to this review

Dear Valued Guest, Thank you for reviewing us on Tripadvisor. It is wonderful to hear that the hotel has everything you need, which is why you return! It is always great to welcome our regulars guests back. Last year we completed major repairs to our Self Catering Apartments. The hotel will take on repairs in 2015. Thank you again for... More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed January 8, 2015

This is one of the best hotels that I have stayed in. Great facilities excellent service the staff was on the ball and very friendly. Clean and comfortable. A must stay when in the Cape. The Bantry Bay Area was spectacular to stay in.

Was this review helpful? Yes
Vassiliki E, Guest Relations Manager at Ambassador Hotel, responded to this review

Dear Valued Guest, Thank you for your lovely review on Tripadvisor. We are delighted to see that you had a wonderful stay with us, and that everything from the staff to the service and our location was at a high standard. Thank you for your kind words towards our staff! We strive on our professional and friendly service from all... More 

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Additional Information about Ambassador Hotel

Address: 34 Victoria Road, Bantry Bay 8005, South Africa
Location: South Africa > Western Cape > Cape Town > Bantry Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ambassador Hotel 4*
Number of rooms: 68
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Also Known As:
Ambassador Cape Town
Ambassador Hotel Bantry Bay, Cape Town

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