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Ellerman House

5.0 of 5 180 Kloof Road | Cape Town, Bantry Bay 8005, South Africa
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Certificate of Excellence 2014
Ellerman House
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Ellerman House
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135 reviews from our community

Traveler rating
    125
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    4
    0
    3
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13
90
5
4
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Stockholm, Sweden
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for 3 nights and I will say it's everything I want from a luxury hotel..oops.. SORRY Ella..home away from home... Sam, one of the skilled drivers picked us up in the Audi at the airport and told us everything he knew about the areas we passed on our way to Ellerman House. The room:... More 

Was this review helpful? Yes 1
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Carpediemgolfer We are very happy to hear you enjoyed your stay at Ellerman House and we would like to thank you for taking the time to write this lovely review. Ellerman House is often seen as a home away from home and we are happy that you experienced it in the same way. Our restaurant, wine and views are... More 

Swansea, United Kingdom
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 23, 2015

My wife and I have travelled to many corners of the globe and stayed in some amazing places. However, we have stayed at Ellerman House more times than at any other location. Yes, it's expensive to stay here but the price is just a number when one receives such superlative service and is truly made to feel "at home".

Was this review helpful? Yes
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Christopher We appreciate the time you have taken to write this lovely review about your stay at Ellerman House. We are very happy to hear you felt right at home at our property and we hope to welcome you back to your home-away-from-home in the future. Kind regards Ella Cuyler General Manager Ellerman House More 

Beaconsfield, United Kingdom
Top Contributor
66 reviews 66 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 18, 2015

This is a very expensive hotel which we have had the privilege of staying in twice now. The experience in terms of the facilities, the attention to detail, quality of service and total experience makes Ellerman House one of the world's leading hotels. The genuine, down-to-earth feel of the hotel, which made us feel like we had 'our room' in... More 

Was this review helpful? Yes
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Imogen Thank you so much for taking the time to write this wonderful review about your stay at Ellerman House; we are always happy and excited to welcome guests back who have stayed with us before. We pride ourselves in making Ellerman House a home away from home and are delighted that you felt right at home when relaxing... More 

London
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 23, 2014

This place is just... wow. I'm not even sure how to review Ellerman House without sounding like I'm from their PR team - this hotel is that good. We stayed on the last night of our 2 week trip to the Western Cape, and what a send off. From arriving in a taxi and having the door staff already know... More 

Was this review helpful? Yes 1
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Chad S Thank you so much for the lovely review about Ellerman House. We are very pleased to know you had such a pleasant experience during your stay in December and that you spent time at the property to unwind before heading back home. We pride ourselves in making Ellerman House feel like a home away from home and... More 

London
Top Contributor
106 reviews 106 reviews
78 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed December 23, 2014

You don’t check in to Ellerman House, you “arrive”. We stayed here at the end of a two week trip to the Western Cape. We wanted to end the holiday staying in a nice place in Cape Town so we could see a bit more of the city. What a mistake. This isn’t the sort of place you leave. It’d... More 

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EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Moaksey Thank you so much for taking the time to write this wonderful review about your stay at Ellerman House during December. We are ecstatic that you enjoyed your visit and we are very proud to have received your detailed review highlighting the experiences and amenities at our property. We strive to showcase the best that Cape Town has... More 

Porto Alegre, RS
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 6, 2014

My husband and I have just returned from a wonderful trip to South Africa staying at Ellerman House for 4 nights followed by 4 nights at Singita Lebombo. Ellerman House is one of the finest hotel we have ever had the pleasure of staying in. Sublime food, wonderful art collection, extremely warm and courteous staff made our stay in Cape... More 

Was this review helpful? Yes
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear mkm4 Thank you so much for your kind review about Ellerman House and we are thrilled to hear you had such a pleasant stay. Our Signature Wine Experiences and The Peninsula Tour are some of the highlights we offer and it is wonderful to know you experience the best that Cape Town has to offer, while staying with us.... More 

Wemmel, Brabant, Belgium
1 review
5 of 5 stars Reviewed December 3, 2014

Ellerman House was a UNIQUE place to stay ... Feeling of coming home in your own Victorian House instead of that awful Hotel feeling that we don't like. The food was excellent, the staff was superb ... really, a must visit if you go to Cape Town!

Was this review helpful? Yes
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear AnianaTaelman Thank you so much for taking the time to write the lovely review about your stay at Ellerman House. We aim to make our property feel like a home away from home and we are very happy to hear you felt the same way regarding the stay and the service you received. We take pride in offering guests... More 

Monte-Carlo, Monaco
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 29, 2014

This was our first visit, and we loved Ellerman House. It has an ambience much more like a large private residence than a hotel, and you are made to feel like a bit like a house guest. What we liked most; - Firstly, the service. All the staff, without exception, are friendly and courteous. - Dining on the terrace for... More 

Was this review helpful? Yes 1
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Azure55 Thank you for taking the time to write the review about your stay at Ellerman House. We pride ourselves in showcasing the very best that Cape Town and South Africa has to offer in terms of cuisine, service, location, wine and art. It is always rewarding to receive such good feedback about our offerings and we are very... More 

ireland
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 25, 2014

This hotel is as good as the various reviews that have been written about it. If you like art then this has plenty to see and enjoy. All aspects of our stay were ideal. The staff were superb and delivered on all levels.

Was this review helpful? Yes
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear sisIreland Thank you so much for your kind review about your stay at Ellerman House. We are very proud of our property and are pleased to hear you had such a wonderful time and enjoyed the art collection. Guests staying at Ellerman House will always be the top priority and it is good to hear you felt right at... More 

London, United Kingdom
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 8, 2014

I have no doubt this is one of the very best hotels in the world for service. From the moment you arrive you are greeted by senior management and shown the hotel. you are told that this is your home for the duration of your visit and it certainly is and more. I can name 3 managers Vanessa Tien and... More 

Was this review helpful? Yes 2
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Good day Malcolm B Thank you so much for taking the time to write the kind review about your stay at Ellerman House. We are always pleased to hear when our guests had such a wonderful stay and experienced the property as a home away from home. The service we offer our guests truly is our number one priority followed... More 

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Additional Information about Ellerman House

Address: 180 Kloof Road | Cape Town, Bantry Bay 8005, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Bantry Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Ellerman House 5*
Number of rooms: 12
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Also Known As:
Ellerman House Hotel Bantry Bay
Ellerman Hotel Cape Town
Ellerman House Bantry Bay, Cape Town

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