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Ellerman House

Certificate of Excellence
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180 Kloof Road | Cape Town, Bantry Bay 8001, South Africa
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Ellerman House
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150 Reviews from our TripAdvisor Community

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    136
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14
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5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (33)
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Senior Contributor
24 reviews 24 reviews
24 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Overlooking the Spectacular Bantry Bay, Ellerman House is simply the best and most exclusive address in Cape Town. Here the Edwardian architecture of the main house constrasts with the ultra modern villas 1 and 2 but what they have in common is an impressive art collection, gourmet cuisine and gracious service . Why 5 stars???? Simple: this is an unique... More 

Was this review helpful? Yes 3
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear DavidMDC Thank you so much for the lovely review and we are thrilled that we could welcome you back to your home away from home. We are very proud of the property and services we offer and we love to share these with our guests. It is very rewarding when guests feel right at home and enjoy their time... More 

1 review
5 of 5 stars Reviewed 1 week ago

My husband and I spent four nights this June at Ellerman House. What a treat! Beautiful location on Bantry Bay in Cape Town. The hotel only has 12 rooms and guests are treated like honored family. Daily laundry and driver as available at no extra cost. Made great dinner reservations and arranged taxis. Grounds are beautiful

Was this review helpful? Yes
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Anne A We are very happy to hear you had such a wonderful stay at Ellerman house and we're delighted to know that you feel like part of your family. Our grounds, service and inclusions are a few of our proudest offerings and it is always a pleasure to hear that our guests enjoy them just as much as... More 

Cape Town, Western Cape, South Africa
Top Contributor
62 reviews 62 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Most probably one of the top 20 locations in Cape Town. Most magnificent view in Sea Point (they are in Fresnae), with the biggest privately-owned South African art selection in the country. Stunning art gallery, wine venue and spa. The staff is most professional, with meticulous attention to detail. Food of the highest quality.

Was this review helpful? Yes
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Horst S We are delighted that you enjoyed your stay as well as the art collection, wine gallery and spa on your recent visit to Ellerman House. We are proud of the services and amenities we offer our guests and it is always rewarding to hear such good feedback. We will make sure to share your positive experiences with... More 

Top Contributor
56 reviews 56 reviews
52 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 11, 2015

Stayed here for 2 nights during the Xmas break period. While the rest of Cape Town was festive (and chaotic), Ellerman House was as tranquil and elegant as can be. It's a small property, so it never felt overcrowded. And the staff to guest ratio was such that any and all requests were dealt with promptly. The property is on... More 

Was this review helpful? Yes
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear KI-NRT We are delighted to hear the fantastic feedback about your stay at Ellerman House over Christmas and we would like to thank you for taking the time to write the review. We are very proud of our offerings including the cuisine, service and location and we love sharing it with guests who appreciate it just as much. We... More 

warwick,ny
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 1, 2015

This was a wonderful end to an amazing 2 week safari... this hotel is divine, beautiful location, peaceful, gorgeous views of the ocean. My corner suite was perfect, an excellent bathroom with a soaking tub, plus an enormous shower.. Hot water plentiful.. A beautiful terrace, sea view. A welcoming plate of fruit, glass of wine..

Was this review helpful? Yes
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear TravelWithSara Thank you so much for taking the time to review your stay at Ellerman House after safari. We are proud of the service and amenities we offer our guests and we are very happy to hear you enjoyed the beautiful view and took some time to relax before heading back home. We hope to welcome you back to... More 

Halifax, Canada
Contributor
16 reviews 16 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 16, 2015

My expectations were sky-high (with a brooding sense of "could it really be THAT nice"), bearing in mind the price-label that comes with it. Well, I have to say that Ellerman House exceeded those expectations. My idea of the perfect hotel/house, with stunning art, service that would be hard to beat, lovely gardens and such fantastic attention to detail. The... More 

Was this review helpful? Yes
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Janus S Thank you for taking the time to write this lovely review of your stay at Ellerman House. We are delighted to hear you had such a wonderful experience and took time to appreciate the wine, art and gardens we offer our guests. We will pass your comments to the Doug, Fabrice, Ella and Manny and ensure they... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2015

Without a doubt the most exclusive of Cape Town's hotel offerings, Ellerman House stands apart. It is a very "grown up" property - private, sophisticated, and targeting a highly discerning clientele. Service is excellent: courteous, attentive, but personable at the same time. The main house is classic in style, very comfortable... the feel is of being in a beautiful private... More 

Was this review helpful? Yes
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Thank you so much for taking the time to review your stay at Ellerman House during April. We are proud of the excellent service, cuisine and wine we offer our guests and we are delighted to hear you enjoyed every aspect of Ellerman House. We hope to welcome you back to your new home away from home in the near... More 

Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed April 14, 2015

The enjoyment of staying at the Ellerman House. Staff, location, views, food and all around relaxation factor. As an avid traveler, I can honestly say the Ellerman House is the best I've stayed. Already planning a future visit. Also, after reading reviews from previous travelers, it's dawned that some individuals are truly never happy. I wouldn't change a thing pertaining... More 

Was this review helpful? Yes
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Jon D Thank you so much for taking the time to review Ellerman House after your recent stay. We are delighted to hear you spent the time relaxing on the property and that you enjoyed the view and cuisine we offer our guests. We will pass your comments to all our staff and ensure they are aware of the... More 

Linlithgow, United Kingdom
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed March 22, 2015

My husband and I have just returned from Ellerman, where we were taking part in the cycle race. I would love to say that our stay was as perfect as the previous two but I'm afraid the Ellerman is having some 'teething' problems with new staff. I have dealt with my complaints privately, but the hotel still remains one of... More 

Was this review helpful? Yes
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Gingersheep Thank you for taking the time to review your stay at Ellerman House during the cycle race in Cape Town. We are really disappointed in your recent experience and I do apologise that the last stay was not as wonderful as the previous two. Thank you once again for discussing the situation with me. We are doing our... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 20, 2015

We stayed two nights in this lovely hotel. The attention from all the staff, food atmosphere and decor are quite superb, and there is plenty of space to enjoy the incredible views, not to mention the art collection We were upgraded to a room with a panoramic view which also enhanced the stay. All the best rooms overlook the gardens... More 

Was this review helpful? Yes
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Hazel031 Thank you so much for taking the time to review your stay at Ellerman House. We are delighted to hear you enjoyed the art collection and the room you had during your stay. We would like to apologise for the experience you had when leaving the hotel regarding the changing facilities. We are really sorry that you had... More 

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