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Three Cities Bantry Bay Suite Hotel

Certificate of Excellence
8 Alexander Road, Bantry Bay 8060, South Africa
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1 room 1 adult
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Three Cities Bantry Bay Suite Hotel
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158 Reviews from our TripAdvisor Community

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Randburg
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great place and good location, breakfast has a wide and very good selection, good value for money - a short walk to the beech and very friendly staff - I will definitely revisit, parking is limited but adequate.

Review collected in partnership with this hotel

Helpful?
Thank Z3RSA
GMBantryBay, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear Reviewer Thank you for feedback with regards to your stay with us. It is great that you enjoyed your stay and that you found things to your liking. We trust that you will join us again. Yours in hospitality The Bantry Bay Team More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Set in the wonderful Bantry Bay the accommodation is excellent and very clean and bright. The open top tour buses stop closeby so it is easy to get into town or go up Table Mountain. The food is limited but the expectation is that you will be doing your own thing. I was on business and getting Internet access could... More 

Review collected in partnership with this hotel

Helpful?
Thank 163hughb
GMBantryBay, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear Reviewer, We are delighted that your stay with us was wonderful and enjoyable. Our location is ideal to get around with amenities close by in order to eat, drink and party. We trust that you will join us some day soon. Yours in hospitality The Bantry Bay Team More 

Rosliston, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Review It was our first time to this destination to watch England play cricket so weren’t sure what to expect – from the team or the place, but both surpassed expectations!. I know Cape Town seems like a long way from London but it’s worth it for the most amazing 14 hours of daylight, blue skies and in our case... More 

Helpful?
Thank JTE94
GMBantryBay, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear Reviewer, Thank you for such wonderful feedback regarding your visit to our wonderful city and lovely hotel. We are so pleased that the hotel met and lived up to your expectations and that your holiday was restful and relaxing. As you rightly point out, everything is close by and the facilities that the hotel provides make it a pleasure... More 

Louis Trichardt, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

I was really disappointed with this hotel...they say it's a 4-5 star but we didn't experience an exceptional service for this grading. Firstly, our rooms were not ready when we checked in around 14:35. There was a lot of maintenance work required for one of our rooms. Really!!! Three Cities, you can do better... The stardard and service of the... More 

Helpful?
1 Thank Tlakula
GMBantryBay, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear Reviewer Please accept our sincere apologies with regards to the room not being ready for your arrival and that the room is in need of a refurbishment. We are always trying to make sure that rooms are maintained which is why you experienced some disruption during your stay. Thank you for your valuable feedback which we will action to... More 

Hampshire
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was like going back in time, apart from having wireless internet access. 150Mb a day is not enough, by the way - exhausted by lunchtime most days. The rooms are large and spacious, clean and comfortable, but "olde worlde" in terms of styling and decor - some would say tired looking, others would say quaint or stylish. I thought... More 

Helpful?
Thank rh1312
GMBantryBay, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear Reviewer Thank you for taking the time to send a review regarding our property. It is appreciated that you found the service from the staff pleasant and helpful. The comments that you have made are informative and helpful to rectify matters that are of concern. Please accept me and my teams apologies with regards to the lift, wi-fi, and... More 

Johannesburg, South Africa
1 review
3 of 5 stars Reviewed January 4, 2016

The hotel is in a decent location although some of the rooms are not worth the time of day. I requested to be moved. Staff on duty were great . . . but bar / room service severely understaffed. For the hotel to move from "good to great" it would need to invest more in finer details, and most certainly... More 

Review collected in partnership with this hotel

Helpful?
Thank brandonf561
GMBantryBay, Front Office Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear Reviewer Your comments on Food & Beverage service to improve on grounds as flagged have been noted and we assure you it is enjoying priority attention. In assurance staffing count at especially the Bar has been revisited and we are glad to inform you that on a shiftily basis that the barman would have a Chef to assist him... More 

Durban, KwaZulu-Natal, South Africa
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 2, 2016 via mobile

I have stayed at many 3 cities hotels and this is on the bottom of the list. .. Firstly our booking indicated with breakfast which they argued about. The self catering has virtually no utensils. The breakfast was disgusting, oily and tasted awful. I wouldn't come back again

Helpful?
1 Thank Chad R
GMBantryBay, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear Reviewer Compliments of the Season to you and yours. With regards to your complaint, please accept our sincere apologies. The matters that you mention should never have happened to result in us not making your stay enjoyable and memorable. The matters relating to facilities and food will be dealt with so that these problems can be rectified. Once again,... More 

Sandton, South Africa
1 review
5 of 5 stars Reviewed December 5, 2015

The rooms was huge ( loft style apartment). Very clean and beautifully styled. The staff was excellent !!! The receptionist knew my name and very helpful. The breakfast was ok. Location good with side sea view.

Review collected in partnership with this hotel

Helpful?
Thank TRamdin
GMBantryBay, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear Reviewer Wow, what a lovely rating and compliment you have given my staff and property. It is always a pleasure to see that our guests have enjoyed their stay with us. We try our level best to get to know all our guests so that you leave impressed which is what we achieved. We wish you well and look... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 3, 2015

The front office people are awsome , Allister went out of his way to make our stay somthing we will never forget . This guy is just a genius in his profession . A stay at this hotel is just a must . The guys at the bar so friendly, the lady when we booked in Ziyanda made us feel... More 

Helpful?
Thank Ferdinand B
GMBantryBay, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear Reviewer, Thank you for such glowing feedback when it comes to the remarkable staff that I have at my Hotel. They are an asset as you rightly say in your review. Thank you so, so much for your wonderful review. The team at the Bantry Bay Suite Hotel. More 

Pretoria, South Africa
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 16, 2015

Had a spacious apartment with everything i needed from a spoon to a balcony with a great view, :) Quick room Service A 3 minute walk to the beach!!!!!!!!!!!!! Near shops and restaurants Short driving distances to other places of interest.

Review collected in partnership with this hotel

Helpful?
1 Thank Thalukanyo
GMBantryBay, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear Reviewer Thank you for sending us such a lovely compliment. It is really appreciated that we get to know that our guests have a wonderful stay and that our location, service and facilities meet the guest expectation. The Team of the Bantry Bay Suite Hotel. More 

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