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Three Cities Bantry Bay Suite Hotel

4.0 of 5 8 Alexander Road, Bantry Bay 8060, South Africa
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Three Cities Bantry Bay Suite Hotel
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Three Cities Bantry Bay Suite Hotel
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96 reviews from our community

Traveler rating
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    16
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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I saw some reviews on TripAdvisor prior to arriving and I thought it was going to be a bad experience. It is true that the hotel is going thru a revamp, but having said that it is clean and the staff are friendly. The location is great! It is on both the Red bus and Myciti bus routes for those... More 

Was this review helpful? Yes 1
Pretoria, South Africa
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Three Cities Bantry Bay Suite Hotel is located about 150m from the Bantry Bay beach, one of the most picturesque coastlines in the Western Cape. The hotel itself is great, in need of a few minor upgrades, but nothing that will actually dampen your stay. The rooms are spacious, with a little kitchenette that closes with a sliding door,... More 

Was this review helpful? Yes 1
Eben L, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear NadiraA21, thank you for a wonderful review of Bantry Bay Suite Hotel. We are in a continuous process of upgrading our facilities, most recent some of our bathrooms and pool area. Our location in Cape Town is really excellent and I am glad that you enjoyed your stay. We are purchasing a few extra strength hairdryers that will be... More 

Senior Contributor
34 reviews 34 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff at the hotel are very friendly and helpful. The rooms are spacious and well equipped. Good location walking distance to the beach. Definitely recommend requesting a high floor sea facing room. Breakfast was okay, self service buffet in a very bright and light room.

Was this review helpful? Yes
Eben L, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear Neenals, thank you for your review. It is a pleasure receiving such a great review from a seasoned traveller and senior contributor as yourself! We are pleased that you liked the location of Bantry Bay Suite Hotel in Cape Town and experienced the friendliness of our staff. I hope that we can welcome you back in future to our... More 

Johannesburg, South Africa
1 review
2 of 5 stars Reviewed November 17, 2014

The shower head was too short, the water heat was irregular and the towels hard. Soap was not refilled and the container was clearly half used. Carpets felt dirty, and room needed maintenance. Very dissapointed with breakfast, can't be compared to Protea Hotel's, after we spent our first night there. We definitely choose Protea Hotel over Three Cities.

Review collected in partnership with this hotel

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Eben L, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear 810allenl, Thank you for your feedback. It is always appreciated when guests share their experience and points out the areas that we can improve upon. Please be assured that we will do exactly that. We have already placed an order for new towels and the relevant departments has been addressed. We will be increasing the breakfast offer and add... More 

Richards Bay, South Africa
1 review
3 of 5 stars Reviewed November 15, 2014

This hotel is in urgent need of maintenance and the housekeeping needs to be addressed. Don't expect your room to be cleaned during the morning as this doesn't happen. The soaps etc are not replenished daily and I found yellow stains on the bath towel. Staff are disorganised in the breakfast room and look half asleep.

Review collected in partnership with this hotel

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Eben L, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear lindamariab2014, Thank you for taking the time to inform us of the shortcomings in your experience at Bantry Bay Suite Hotel. Please be assured we are in the process of refurbishment and that all your comments are taken very seriously. We will use it constructively to ensure that we deliver consistent service at a great standard. We have evaluated... More 

Johannesburg, South Africa
Contributor
14 reviews 14 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 14, 2014

Great hotel not to far from cape town CBD but far enough to feel like a holiday. The rooms are clean and the staff are great. Also there is limited parking so make sure you call ahead to book parking space if not use Uber

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Eben L, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear Riccardo V, thank you for taking the time to share your experience at Bantry Bay Suite Hotel! We are very pleased that you enjoyed our location in Cape Town. It is true that we are close to the CBD but the beach and location does make it feel like a holiday! Thank you for the kind words on our... More 

Johannesburg, South Africa
Top Contributor
94 reviews 94 reviews
39 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed November 12, 2014

To be fair to the Three Cities Bantry Bay we ended up here by accident. I had booked into the New Kings Hotel via Booking.com only to be moved the day before as the New Kings was overbooked! Positives about the Bantry Bay is the location, the size of the suite and the fact that it's is fully equipped (if... More 

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Eben L, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear David G, Thank you for taking the time to review our little hotel on Tripadvisor. I am pleased that you liked our location and size of our suites. Thank you for pointing out the areas where we can improve. At Bantry Bay Suite Hotel we believe in the principle of 'Kaizen, small but continuous improvements. Your feedback will assist... More 

Johannesburg, Gauteng, South Africa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

We spent 5 days of family vacation from 6-10 October 2014. We did have check-in-first day-hiccups but the hotel managed to swiftly redeem itself from the rocky take off of our holiday. The hotel is clean, the staff is friendly. Our self-catering room had a little convenient kitchenette. The hotel may consider placing disposable dish clothes in the kitchenettes. The... More 

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Eben L, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear BongiweR, Thank you for your review of Three Cities Bantry Bay Suite Hotel. I am glad that we were able to redeem ourselves. We will definitely take up your suggestion and add dish cloths in the kitchenettes. We are pleased that you enjoyed our location in Cape Town. We truly are central and walking distances to the beaches, shops... More 

Johannesburg, SA
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 15, 2014

We stayed here as a family for a week. The location was good, but we had no view from our room. It seems we were swopped with someone else as our welcome letter was addressed to another couple. The good: Breakfast, and friendly staff. The breakfast staff in particular were very friendly and accommodating, and allowed us to grab a... More 

Was this review helpful? Yes
Eben L, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear JoyDrop, We appreciate that you took the time to share your experience at Three Cities Bantry Bay Suite Hotel. We also love our location in our corner of Cape Town. We are pleased that you found our staff friendly and accommodating. Thank you for pointing out the issues experienced with our housekeeping department. Please be assured we will address... More 

Benoni, Gauteng, South Africa
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 13, 2014

I planned a holiday with my wife and looked at dozens of hotels, this hotel had the best rate at the time and we were pleasantly surprised when we got there. The room was big and clean with awesome views. Staff were very friendly and helpful. There is 100 MB free Wi-Fi but not good speed, they can upgrade this.... More 

Was this review helpful? Yes
Eben L, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear Marius S, Thank you for taking the time to share your experience at Three Cities Bantry Bay Suite Hotel. We extremely happy that you were pleasantly surprised on your arrival. Our suites are really spacious and our location excellent in Cape Town. We are very proud of our staff and Three Cities Bantry Bay Suite Hotel is known for... More 

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Additional Information about Three Cities Bantry Bay Suite Hotel

Address: 8 Alexander Road, Bantry Bay 8060, South Africa
Location: South Africa > Western Cape > Cape Town > Bantry Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Three Cities Bantry Bay Suite Hotel 4*
Number of rooms: 41
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Also Known As:
Bantry Bay Luxury Hotel Bantry Bay
Three Cities Bantry Bay Suite Hotel Cape Town

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