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Three Cities Bantry Bay Suite Hotel

4.0 of 5 8 Alexander Road, Bantry Bay 8060, South Africa
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Three Cities Bantry Bay Suite Hotel
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Three Cities Bantry Bay Suite Hotel
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92 reviews from our community

Traveler rating
    36
    30
    16
    7
    3
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19
39
8
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Johannesburg, South Africa
1 review
2 of 5 stars Reviewed 1 week ago

The shower head was too short, the water heat was irregular and the towels hard. Soap was not refilled and the container was clearly half used. Carpets felt dirty, and room needed maintenance. Very dissapointed with breakfast, can't be compared to Protea Hotel's, after we spent our first night there. We definitely choose Protea Hotel over Three Cities.

Review collected in partnership with this hotel

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Eben L, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear 810allenl, Thank you for your feedback. It is always appreciated when guests share their experience and points out the areas that we can improve upon. Please be assured that we will do exactly that. We have already placed an order for new towels and the relevant departments has been addressed. We will be increasing the breakfast offer and add... More

Richards Bay, South Africa
1 review
3 of 5 stars Reviewed 1 week ago

This hotel is in urgent need of maintenance and the housekeeping needs to be addressed. Don't expect your room to be cleaned during the morning as this doesn't happen. The soaps etc are not replenished daily and I found yellow stains on the bath towel. Staff are disorganised in the breakfast room and look half asleep.

Review collected in partnership with this hotel

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Eben L, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear lindamariab2014, Thank you for taking the time to inform us of the shortcomings in your experience at Bantry Bay Suite Hotel. Please be assured we are in the process of refurbishment and that all your comments are taken very seriously. We will use it constructively to ensure that we deliver consistent service at a great standard. We have evaluated... More

Johannesburg, South Africa
Contributor
13 reviews 13 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel not to far from cape town CBD but far enough to feel like a holiday. The rooms are clean and the staff are great. Also there is limited parking so make sure you call ahead to book parking space if not use Uber

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Eben L, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear Riccardo V, thank you for taking the time to share your experience at Bantry Bay Suite Hotel! We are very pleased that you enjoyed our location in Cape Town. It is true that we are close to the CBD but the beach and location does make it feel like a holiday! Thank you for the kind words on our... More

Johannesburg, South Africa
Top Contributor
94 reviews 94 reviews
39 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

To be fair to the Three Cities Bantry Bay we ended up here by accident. I had booked into the New Kings Hotel via Booking.com only to be moved the day before as the New Kings was overbooked! Positives about the Bantry Bay is the location, the size of the suite and the fact that it's is fully equipped (if... More

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Eben L, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear David G, Thank you for taking the time to review our little hotel on Tripadvisor. I am pleased that you liked our location and size of our suites. Thank you for pointing out the areas where we can improve. At Bantry Bay Suite Hotel we believe in the principle of 'Kaizen, small but continuous improvements. Your feedback will assist... More

Johannesburg, Gauteng, South Africa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

We spent 5 days of family vacation from 6-10 October 2014. We did have check-in-first day-hiccups but the hotel managed to swiftly redeem itself from the rocky take off of our holiday. The hotel is clean, the staff is friendly. Our self-catering room had a little convenient kitchenette. The hotel may consider placing disposable dish clothes in the kitchenettes. The... More

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Eben L, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear BongiweR, Thank you for your review of Three Cities Bantry Bay Suite Hotel. I am glad that we were able to redeem ourselves. We will definitely take up your suggestion and add dish cloths in the kitchenettes. We are pleased that you enjoyed our location in Cape Town. We truly are central and walking distances to the beaches, shops... More

Johannesburg, SA
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 15, 2014

We stayed here as a family for a week. The location was good, but we had no view from our room. It seems we were swopped with someone else as our welcome letter was addressed to another couple. The good: Breakfast, and friendly staff. The breakfast staff in particular were very friendly and accommodating, and allowed us to grab a... More

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Eben L, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear JoyDrop, We appreciate that you took the time to share your experience at Three Cities Bantry Bay Suite Hotel. We also love our location in our corner of Cape Town. We are pleased that you found our staff friendly and accommodating. Thank you for pointing out the issues experienced with our housekeeping department. Please be assured we will address... More

Benoni, Gauteng, South Africa
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 13, 2014

I planned a holiday with my wife and looked at dozens of hotels, this hotel had the best rate at the time and we were pleasantly surprised when we got there. The room was big and clean with awesome views. Staff were very friendly and helpful. There is 100 MB free Wi-Fi but not good speed, they can upgrade this.... More

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Eben L, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear Marius S, Thank you for taking the time to share your experience at Three Cities Bantry Bay Suite Hotel. We extremely happy that you were pleasantly surprised on your arrival. Our suites are really spacious and our location excellent in Cape Town. We are very proud of our staff and Three Cities Bantry Bay Suite Hotel is known for... More

2 reviews
5 of 5 stars Reviewed September 19, 2014

Visited the hotel as part of a holiday package. We weren't expecting much, but the staff and room (429) made the limited time we spent there awesome. Breakfast is a standard buffet offering with the option to order hot breakfast. I would recommend this hotel for people wanting a central Base while on holiday.

Was this review helpful? Yes
Eben L, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear Q3203SFdavids, We are very pleased that Three Cities Bantry Bay Suite Hotel exceeded your expectations. Our location in Cape Town and proximity to Robben Island, Table Mountain, V&A Waterfront and other attractions are ideal and we are pleased that you enjoyed it. We hope to welcome you back in future. Happy travels! More

Amman, Jordan
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 9, 2014

We spent three nights in this hotel for our anniversary and had a wonderful stay. We were upgraded to a penthouse suite which was fabulous. THANK YOU! We had a great view of the ocean. A big thank you to the staff for their courteousness. The location was great! We could take walks on the promenade and also to the... More

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Eben L, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear lolangi, Thank you for such a wonderful review of Three Cities Bantry Bay Suite Hotel. Our location In Cape Town is really great and we are so pleased that you enjoyed it. Walks next to the beach on the promenade is also one of my personal favourite past times. They have recently installed 'installation art' and there is always... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 25, 2014

We asked for a room with ocean view. Standing on the balcony we could guess where the ocean is. We asked for another room and the staff told us they are fully booked. Next morning we "enjoyed" breakfast alone. Breakfast is nothing special. Can be loud at night depending on your room. Won't go there again.

Was this review helpful? Yes 1
Eben L, General Manager at Three Cities Bantry Bay Suite Hotel, responded to this review

Dear Marcii6999, I would like to thank you for your review. It is important that everyone's experiences are reflected, but I am sorry that your experience was not better at Three Cities Bantry Bay Suite Hotel. Our guest experience is of great importance to us and we ensure as far as we can that all guest requests are met. I... More

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Additional Information about Three Cities Bantry Bay Suite Hotel

Address: 8 Alexander Road, Bantry Bay 8060, South Africa
Location: South Africa > Western Cape > Cape Town > Bantry Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Three Cities Bantry Bay Suite Hotel 4*
Number of rooms: 41
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Also Known As:
Bantry Bay Luxury Hotel Bantry Bay
Three Cities Bantry Bay Suite Hotel Cape Town

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