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All 5 Sun City hotels

The Sun City Hotel

4.0 of 5 Hotel   |   P. O. Box 2, Sun City 0316, South Africa
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Ranked #4 of 5 hotels in Sun City
A recent review
3 of 5 stars reviewed 3 days ago
Davidh1977 Sutton Coldfield, United Kingdom
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149 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Sutton Coldfield, United Kingdom
Top Contributor
198 reviews 198 reviews
66 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The whole resort is feeling very tired now and the hotel is no exception, the rooms are ok but unless you pay for the very top end of the complex don't expect top end luxury. Visit for the other activities or an event as opposed to the hotel.

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Johannesburg, Gauteng, South Africa
11 reviews 11 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

My family travelled to Sun City Resort with me to attend the Taiwanese Chamber of Commerce annual convention. We stayed at the Sun City Hotel. The room is good with all basic facilities. The housekeeping is adequate. However the service provided by waiters and waitresses at breakfast is shockingly poor. No one came to my table to ask whether I... More

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Travelers are raving about these Sun City hotels

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 1 week ago NEW

I have in may14 and it was a awesome experience including food, stay and all sports activity. I and my family stayed for 2 nights and we have done many outdoor activity , casino and we will surely visited it again after 2 years.

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Islamabad Capital Territory, Pakistan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Sun City hotel is an excellent place keeping its location, attractions, facilities, atmosphere and services in view. Dining facilities are also good and the hotel gives you excellent services from pick and drop within the Sun city resort to the gym, market area, casino, water park, jungle safari and other places as well. Overall its a worth staying place whether... More

Was this review helpful? Yes 1
Aurangabad, India
19 reviews 19 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

It was quite relaxing in cascade hotel of Sun city.Though there is not much in sun city,the drive to Pilansberg wild life park is great where you can spot a lot of animals.The hotel gives wi-fi access to only one devise and that too 100 mb.The visit to gym is also charged.The breakfast did not serve much for vegetarians.You have... More

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Pretoria, South Africa
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 17, 2014

I can almost echo a lot of the previous posters. Check in is slow Staff unfriendly but some are friendly. The Casino staff is really unfriendly and most people that stay at the Main Hotel Stay there to be close to the Casino. Overall not worth the drive. I normally stay here once a month but I have decided to... More

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Julius R, Manager at The Sun City Hotel, responded to this review

Dear JacoRSA, We would like to thank you for giving a brief write-up on The Sun City Hotel. We apologise that we did not live up to your expectations ths time around. We constantly try to deliver the highest standards in the hospitality field. I would like to personally assure the issue of unfriendly staff will be looked into and... More

Melkbosstrand, South Africa
Top Contributor
135 reviews 135 reviews
34 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed June 17, 2014

When you make your reservations you do it with a central reservation in Johannesburg. When I phoned I spoke to a woman that was not clued up and helpful at all. She gave me wrong information and that upset us on our arrival. I booked a double bed, no smoking room with a view. She said she can only book... More

Was this review helpful? Yes 2
Julius R, Manager at The Sun City Hotel, responded to this review

Dear Vosters, We would like to thank you for the time you took to give us this elaborate feedback. This will assist in bringing our service levels to the highest hospitality standards. From your review, there is a huge need to improve our communication processes within the company in order to inform our guests effectively. Please be assured that this... More

Mumbai (Bombay), India
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 11, 2014

It was the most horrible experience to go to suncity. the staff in the hotel has terrible attitude. its like they dont care. the concierge lacks lot of info which kills your planning. the people at reception never picks up phone. the entertainment center where they are suppose to be polite with kids gets irritated if kids take time to... More

Was this review helpful? Yes 2
Julius R, Manager at The Sun City Hotel, responded to this review

Dear Shairul2014, We would like to thank for taking the time to write a review about our property. This will greatly assist in addressing all the issues that you have brought to our attention. It is very disheartening to learn of your very unpleasant stay with us and would like to believe it an isolated occassion that should never happen... More

Johannesburg, South Africa
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 29, 2014

I have stayed at many local and international hotels. My worst experience was at the Main Hotel of SunCity. This is my story: I was unceremoniously awoken at 2.45am by a man banging on my room door. I looked through the peephole and there was a dubious looking man with a backpack. He kept calling Tshepo/Lerato. I informed him that... More

Was this review helpful? Yes 3
Julius R, Manager at The Sun City Hotel, responded to this review

Dear KNaidoo, We would like to thank you for taking the time to give us a detailed review of your stay with us. It is very disappointing to learn of your unpleasant stay with us. This is not the kind of memory that we would like any of our valued guests to take away with them. We apologise that security... More

15 reviews 15 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 28, 2014 via mobile

I got a midweek online for the vacation club, on arrival our room wasn't ready and the staff was eating lunch at the reception desk, after about 15 min standing I lost My temper the manager was called and the phone rang she just then left after 25min we were checked in. A very friendly gentlemen then offered to help... More

Was this review helpful? Yes 2
Julius R, Manager at The Sun City Hotel, responded to this review

Dear Reywoeke4u, I would like to thank you for giving us this review about your stay on the resort. On behalf of the Vacation Club, i would like to assure you that the issues your raised will be given the utmost attention. I have taken the liberty of escalating your feedback to the Vacation Club management; who will duly give... More

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Additional Information about The Sun City Hotel

Address: P. O. Box 2, Sun City 0316, South Africa
Phone Number:
Location: South Africa > North-West Province > Sun City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Sun City Hotel 4*
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Also Known As:
The Hotel Sun City

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Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
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Official Description (provided by the hotel)
In the heart of the bushveld, overlooking valleys and surrounded by mountains, lies South Africa’s Sun City Hotel. With spacious rooms and exotic cuisine in any of the themed restaurants, this hotel embodies perfect luxury. Try a Big 5 safari, let the Sun City Casino dazzle you with its exciting slot machines and tables, take a ride with spectacular shows in The Sun City Theatre or travel the short distance to Johannesburg. ... more   less 
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