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All 5 Sun City hotels

The Sun City Hotel

4.0 of 5 Hotel   |   P. O. Box 2, Sun City 0316, South Africa
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The Sun City Hotel
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Ranked #4 of 5 Hotels in Sun City
A recent review
4 of 5 stars reviewed 2 days ago
RajivGuptaLagos Lagos
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191 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lagos
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

All hotels in Sun City Resort are good and Sun City hotel is no exception. Most of the attractions and activities are within walking distance. Sun City is more famous for its Casino and no doubt it is good specially for non-smokers as it has two Casinos - one only for non-smokers. All the rooms face towards the golf course... More 

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Durban, South Africa
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I purchased a 6 sleeper vacation club timeshare which was recently upgraded before I purchased it. We stayed between 12 to 16 January 2014. If you used to good service hotels ,such as African Pride or Southern Sun , don't expect too much as service is poor to average and staff don't seem to be too excited to work for... More 

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We thought Asian food would be a nice change after weeks of local food. This place offers Japanese, Chinese, Thai and a few other Asian cuisines. Our neighbour complained a bout a fly in his wine when we sat down. We sat on the balcony which was very nice until a monkey jumped on the table next to us and... More 

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Travelers are raving about these Sun City hotels

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I frequently stay at Sun City Hotel. Its such a pleasure when greeted by the staff and they are ever so willing to accomodate my needs. I would like to say well done Sun City its always a pleasure to stay. Keep up the excellent work. Mrs Sareshini Pillay

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Julius R, Manager at The Sun City Hotel, responded to this review

Dear Iamruch Thank you very much for the positive feedback on your recent stay at the Sun City Hotel and Casino. We appreciate your comments and we trust that you will give us another opportunity to service your lodging needs. kind regards Julius Ramotse Hotel Manager More 

Pune, India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at The Sun City Hotel for 2 nights. The rooms were comfortable and clean. There's lots for children to do - the Valley of the Waves, Summer Fest activities on the Cabanas Garden. The Maze of the Lost City was great! The staff seemed very overworked and not at all friendly.

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Julius R, Manager at The Sun City Hotel, responded to this review

Dear Pune Thank you for responding to our survey. We value your business and sincerely regret that the service was not what you expected and deserved. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business and hope you will give us additional opportunities to serve... More 

Milton Keynes
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great Place to stay but was overcrowded due to peak time and check in staff was not able to cope. Apart from check in rest of the process was smooth , Great food at the outdoor restaurant , small Casino but adequate as not much crowd in Casino Small Shower cubicles , may be something they need to think about

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Julius R, Manager at The Sun City Hotel, responded to this review

Dear Milton Thank you for responding to our survey. We value your business and sincerely regret that the service was not what you expected and deserved. Your comments will help us address the issue you brought to our attention so we can improve our service. I am sorry about the check in experience you had during your visit. We truly... More 

Johannesburg, South Africa
Senior Contributor
27 reviews 27 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 14, 2014

We booked into the well-named luxury units (120 sqm), and luckily got an outward looking unit facing the Pilanesburg hills, and 50 metres from the Lost City golf course, which you can jog around. Arrival reception very tedious, but good value midweek in off season. AND free WI-FI, which you didn't get in the Cabanas when I was there 3... More 

Was this review helpful? Yes 1
Julius R, Manager at The Sun City Hotel, responded to this review

Dear Pop Dear Thank you for staying with us recently and your feedback. We really appreciate you taking the time to help us enhance our services. We look forward to seeing you again soon. Yours sincerely, Julius Ramotse Hotel Manager The Sun City Hotel and Casino More 

Johannesburg
Top Contributor
63 reviews 63 reviews
40 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed December 11, 2014 via mobile

Rooms newly renovated and the public areas have a new fresh look. A beautiful room with all the amenities. Stingy with soap and shampoo( bring your own if you cannot stand those tiny discs of soap). Even stingy on tea and coffee goodies, one each per day and no long life or fresh milk.

Was this review helpful? Yes 1
Julius R, Manager at The Sun City Hotel, responded to this review

Dear Voyager26 Dear Thank you for staying with us recently and your feedback. We really appreciate you taking the time to help us enhance our services. We look forward to seeing you again soon. Yours sincerely, Julius Ramotse Hotel Manager The Sun City Hotel and Casino More 

Durban, South Africa
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 4, 2014

We were invited to the Sun City hotel for the Nedbank Golf Challenge. i am submitting this review at 2 am as the noise levels make it impossible to have any sort of sleep. The noise level of the 'entertainment' in the smoking casino two floors down was off the charts. The same smoking section is also not enclosed which... More 

Was this review helpful? Yes 1
Julius R, Manager at The Sun City Hotel, responded to this review

Dear Nichewich Thank you for responding to our survey. We value your business and sincerely regret that the service was not what you expected and deserved. I sincerely apologize for the poor experience you had during your visit during the Nedbank golf. Your comments will help us address the issue you brought to our attention so we can improve our... More 

Johannesburg, South Africa
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 26, 2014

Sun City Main Hotel has a new look. A little like Las Vegas now, so no more jungle look. Most of the previous look has gone but I think they should have changed everything and not left a few old remnants which tugged at the heartstrings. We were there at the opening. It was very busy with angry complaints about... More 

Was this review helpful? Yes 1
Julius R, Manager at The Sun City Hotel, responded to this review

Dear Madeleine C Thank you for responding to our survey. We value your business and sincerely regret that the service was not what you expected and deserved. I am sincerely sorry about that aircon issues we experienced during your visit. Your comments will help us address the issue you brought to our attention so we can improve our service. We... More 

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Additional Information about The Sun City Hotel

Address: P. O. Box 2, Sun City 0316, South Africa
Location: South Africa > North-West Province > Sun City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Sun City Hotel 4*
Number of rooms: 340
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Also Known As:
The Hotel Sun City

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