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The Sun City Hotel

P. O. Box 2, Sun City 0316, South Africa
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1 room 1 guest
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238 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • German first
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  • Spanish first
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    (58)
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Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

I was very disappointed with the overall experience at Sun City. The standards have dropped tremendously. We stayed at the Main Hotel in Sun City and the rooms were average. The foyer had a terrible odor which was unbearable . Would not go back in a hurry

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Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Well, its a family tradition to visit Sun City once in your life. I really like the orange chips that were used probably my favourite item during my stay here. The journey getting here is an adventure itself but this place is spacious, great for relaxation and rooms are neat. Also, the guests are treated like royalty, which is another... More 

Was this review helpful? Yes 1
Pietermaritzburg, KwaZulu-Natal, South Africa
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed at hotels with a "wow" factor, and this is definitely not one of them. The hotel is quite big and surrounds a small casino with a dated gold shiny ceiling. The actual rooms are not bad, toilets are very clean and are well set up with all required facilities. But this is where the problem lies. Rooms cost... More 

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Billed as a four star hotel--definitely not the case. There was a mix up in our room. We spoke with the front desk for 30 minutes. We were told we had a family suite and were given a room with a king bed and a small pull out couch. Once we put our luggage in the room, we could barely... More 

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Travelers are raving about these Sun City hotels

Johannesburg, South Africa
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was my first time staying at the Sun City Hotel... I found the rooms very nice, neat and spacious. (Bathrooms look recently renovated). Ordering food from the pool area took a bit longer than I thought was necessary, was a little bit disorganized. Sun City is busy with renovations which I found quite limiting in terms of places to... More 

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Seattle, Washington
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Visited with the family August 2015. The family room was huge and beautifully decorated. However with only 4 lamps in a 46 sq meter(495 sq foot room) it was very dark at night. Breakfast was delicious...here is a tip; make sure you eat breakfast between 7-10 am. If you visit from 10-11 am it is a zoo!!! And service is... More 

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Somerset West, South Africa
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We actually stayed at Vacation Club, But no Option on Tripadvisor. Sun City is One Building Site, with Noisy workers everywhere. Most restaurants are closed and all being revamped 4 at the same time? and the open Tree Tops Rest is useless. The service is shocking we Had to Beg for Towels and Lew Paper Yesterday! Not only all this... More 

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Sun_City_PR, Public Relations Manager at The Sun City Hotel, responded to this review

Dear Guest Thank you for your valued feedback and we apologise for any inconvenience caused. Sun City is currently undergoing a major refurbishment to revitalise the resort and create new experiences for all our guests, please bear with us during this time. As we take service very seriously I will bring the matter at Tree Tops up to the manager.... More 

Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed here for 3nights and we were a bit let down by the whole experience. The place was pretty deserted in January which was surprising. The activities very overpriced and the gambling wasn't any great shakes... The rooms were mediocre and so was the service. The ladies at the front desk was a bit arrogant and everything seemed to... More 

Was this review helpful? Yes 2
Sun_City_PR, Public Relations Manager at The Sun City Hotel, responded to this review

Dear guest Thank you for the feedback and we apologise for any inconvenience caused. We will definitely bring this to the attention of the hotel manager as we take service very seriously. Warm regards The Sun City team More 

Parow, South Africa
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The standard is definately not what it used to be 5 to 10 yrs ago with most of the restaurants liquidated at the Entertainment centre and the beautiful restaurant at the Cascades as well. No lunch available at the Main Hotel or Cascades except for a hamburger and a boerewors roll next to the pool.,so the Waterworld and Cabanas was... More 

Was this review helpful? Yes 1
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 11, 2015

Stayed at the main hotel with game machines in January 2014 with family on my visit to South Africa to visit family. Family booked this as a surprise. Was a pleasant surprise as the hotel is lovely. Plenty of game machines for the gamblers which I did enjoy. Plenty of restaurants to choose from different hotels located in sun city... More 

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Sun_City_PR, Public Relations Manager at The Sun City Hotel, responded to this review

Dear James Thank you so much for your valued feedback and we are happy to hear you enjoyed your stay. Sun City prides itself on having something for everyone in the family. Warm regards The Sun City team More 

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