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All 5 Sun City hotels

Cabanas, Sun City

3.0 of 5 Resort   |   Sun City Resort, Sun City 0316, South Africa
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Cabanas, Sun City
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Ranked #4 of 5 hotels in Sun City
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232 people have reviewed this hotel

Traveler rating
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    80
    65
    36
    26
See reviews for
111
43
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
New York City, New York
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 13, 2014

This particular 3 star property needs renovation badly. The room and changing rooms didn't had a door in between. The bathroom doors were transparent with no locks. We didn't stay much there and couldn't get time to use other services at the hotel, so can't review on that. Though the Sun city resort has a lot of activities which make... More

Was this review helpful? Yes
Ntebi M, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for the review. We are sorry that we did not meet your expectations. It is just a pity you did not use the facilities around the Resort as you could have enjoyed them. There is more to offer on this complex We continuously do upgrades to our properties and Cabanas is one of them.... More

Senior Contributor
27 reviews 27 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 5, 2014

At the rates this place charges, and for what one gets, it's pathetic. No wonder the place is empty. With the rand as weak as it is, one would expect the place to be pumping. It is so dead, they haven't even opened the buffet for dinner! It's difficult to rate the service, because there is nothing happening to judge... More

Was this review helpful? Yes
Ntebi M, Manager at Cabanas, Sun City, responded to this review

Good morning sir/madam Thank you for the feedback on your recent stay with us. Sun City has many restaurants that caters for all guests from different units. We apologise that you wanted to dine at our restaurant specifically and we were closed. We hope that next time you visit us we will be opened. If not we can make reservations... More

New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 4, 2014

At this price, you cant find a better option. It offers value for money, nice location, nice amenities and Nice hospitality. However you are looking for comfort, then you are looking at the wrong hotel. Some of the problems I faced are these. Rooms are small with glass doors so you have to place curtain always. Washrooms are very small... More

Was this review helpful? Yes 1
Ntebi M, Manager at Cabanas, Sun City, responded to this review

Dear sir/madam Thank you for the feedback about your recent stay at our hotel. We are pleased that you found Cabanas to be of best value. We are hoping that you will visit us again when you decide to come to Sun City. We also hope you took good memories back home to share with friends and family members. Thank... More

Stockholm, Sweden
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 26, 2014

Cabanas is not exceptional but not that bad as well. Didn't stay at the other hotels at sun city, so couldn't compare, but I believe its a good starter. Plenty of facility available but I enjoyed the valley of waves most, and if u stay with the hotel u get a free entrance to the valley of waves, so don't... More

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Ntebi M, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you for sending a review on your recent stay at Cabanas. We are glad to hear how you enjoyed your stay and the overall activities we have on our resort. We hope you will take time again and visit us to enjoy more. Kind regards Ntebi Mathope More

Chelmsford, United Kingdom
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 18, 2014

I had a fabulous stay here went with my partner and was amazed. At the time of my visit room was beautifully appointed, heard not a peep from the people around me. The level of service was amazing and the selection of food at breakfast was divine. Obviously the furthest from the main "attractions" but the walk was fine. We... More

Was this review helpful? Yes 5
Ntebi M, Manager at Cabanas, Sun City, responded to this review

Dear guest. Thank you very much for the feedback on your stay with us. We are glad that you took good memories with you and enjoyed your stay with us. We hope to see you soon bringing more friends and family to enjoy our resort Kind regards Ntebi Mathope More

Durban, KwaZulu-Natal, South Africa
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 17, 2014

I called central reservations to Make a res they gave me another no to call. It took me 3 days of trying to get through.On the 3rd day after 10 minutes of ringing Sharon answered the call.She was extremely professional and a pleasure to deal with.I told her how long the phone rang however she said on her side it... More

Was this review helpful? Yes 1
Ntebi M, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you for this review on your experience in making sure your booking is guaranteed. We apologise that it was not easy to do so and all before you even come and stay with us. Please will you email me your details as we want your honeymoon to be the best. My email address is ntebi.mathope@suninternational.com. Kind regards... More

Lagos
Contributor
19 reviews 19 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 11, 2014

We checked in at the Cabanas on the morning of the 20th of dec, 2013. We were checked in to a room and we were totally shocked to discover the room in complete shambles...the bed was not made....the toilet was dirty. We immediately informed the reception and they promised to send someone. But they took a long time to come... More

Was this review helpful? Yes 2
Ntebi M, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for sending us your feedback on your recent stay with us. We apologise for not meeting your expectations. We will address all areas mentioned. We continuously strive to make all our guests happy. We hope that this will not stop you from visiting us again. Kind regards Ntebi Mathope More

Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 9, 2014

This was a quick 3 day visit with my two 10 year old daughters,the room was spotlessly clean,air con worked well and staff were courteous and attentive throughout.I have been an international traveller for many years so my standards are high!I am surprised by some of the other reviews,we were delighted with our experience and would definitely return!

Was this review helpful? Yes 1
Ntebi M, Manager at Cabanas, Sun City, responded to this review

Dear guest We are so happy to receive a review from you about your recent stay. We are glad that you enjoyed Cabanas and found it to be your best destination. Thank you very much for this and we will keep on working hard to make all our guests happy Kind regards Ntebi Mathope More

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 6, 2014

I have been going to Sun City for a number of years and the experience has always been great except for the last couple of months. We stayed at the Cabanas the weekend and boy - I will never ever stay over at Sun City Again. We had family from Europe and they are visiting South Africa for the first... More

Was this review helpful? Yes 1
Ntebi M, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for giving us feedback on your stay with us at Cabanas. We would like to apologise for the inconvenience and promise you that these are not our standards. The feedback you gave us is helping us improve on our daily running of the hotel. These issues will be addressed to ensure that they do... More

Johannesburg, South Africa
1 review
1 of 5 stars Reviewed January 6, 2014

Checked in 2nd Jan 14, took room 2229& 2230, still here till 8th, the service here is horrible , rooms r not cleaned , linen not changed till I complained, food horrible! Staff has a tendency to speak in Tswana thinking that u don't understand , staff has to be trained in customer service, it doesn't matter how many times... More

Was this review helpful? Yes
Ntebi M, Manager at Cabanas, Sun City, responded to this review

Dear Madam Thank you for this feedback on your holiday. I am glad to say that all was sorted out after we met. I really apologise for this and can confirm that these are not our standards at Cabanas. Kind regards Ntebi More

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Additional Information about Cabanas, Sun City

Also Known As:
Cabanas, Sun City Hotel
Cabanas, Sun City Hotel Sun City
Sun City Cabanas
Cabanas Hotel Sun City
Cabanas Sun City
Address: Sun City Resort, Sun City 0316, South Africa
Phone Number:
Location: South Africa > North-West Province > Sun City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in Sun City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cabanas, Sun City 3*
Official Description (provided by the hotel):
The refreshing, laid back ambiance of the Cabanas hotel in South Africa is the immediate impression one receives upon welcome. The most relaxed of all the Sun City hotels, the Cabanas offer informal yet comfortable accommodation close to Johannesburg. All rooms offer modern decor and a retro design. Guests can choose between standard and luxury rooms, all are air-conditioned and equipped with flat screen TVs, tea and coffee making facilities, electronic safes and telephones. ... more   less 
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