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Cabanas, Sun City

3.0 of 5 Sun City Resort, Sun City 0316, South Africa
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Cabanas, Sun City
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Cabanas, Sun City
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320 reviews from our community

Traveler rating
    32
    109
    92
    53
    34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Johannesburg, South Africa
Contributor
13 reviews 13 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

From the reservation thru Booking.com we had excellent service. Receptionist was a bit surly and not welcoming, it must have been her day off. The room was always serviced early even though it was the busy holiday season. Nice fresh linen and towels. The room maids were friendly and professional. Breakfast staff were friendly and helpful. The breakfast chefs however... More 

Was this review helpful? Yes 1
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for the feedback on your recent stay with us. We really apologise for the service received at the reception and the restaurant. We will address these issues. Overall we are pleased that you enjoyed your stay with us. Regards Ntebi Mathope More 

Gaborone, Botswana
Contributor
12 reviews 12 reviews
5 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

i have stayed here a number of time throughout my years since i was younger. its a good hotel. nothing spectacular or to write home about but you will be greeted and treated with a smile and have a comfortable room to sleep in. while you can go out and enjoy the various many activities sun city has to offer.... More 

Was this review helpful? Yes
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Thanks very much for your feedback. It is good to hear how many times you have visited us. We are also pleased that you enjoy so many activities around the hotel. We hope to see you again for more memories and other activities. Kind regards Ntebi More 

Pretoria, South Africa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

This resort complex is appalling. I feel bad for international guests who are expecting a luxury stay. The family room in The Cabanas is barely a room. Two single beds and a sofa bed for two children does not constitute a family room. The bathroom was tiny. The shower flooded the bathroom, and the room was so tiny everything was... More 

Was this review helpful? Yes
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for your feedback on your recent stay with us. We are sorry that some part of your stay was not what you expected. The family rooms at Cabanas are all the same in size. We will be embarking on refurbishment of rooms this year. Hopefully you will experience the place different. We have forwarded... More 

Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This is in Sun City ,South Africa which is a resort town with many attractions. I found the hotel very comfortable and has well spread out rooms.The walk to our room was a long one, rooms are well appointed and service was excellent as our luggage was promptly sent.The breakfast next day was sumptuous with smiling service.Our visit with many... More 

Was this review helpful? Yes 1
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest We would like to thank you for taking time to send us a review on your recent stay with us. We are pleased that you enjoyed your stay with us at Cabanas. We are also pleased that you found the staff friendly and the food tasting great. We hope to see you again to experience more of what... More 

Durban, South Africa
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been to Sun City thrice before on family trips and stayed at the Main Hotel, Cascades and The Palace. This trip was a holiday break with my partner whom had never been to SC before. Due to us being there over New Years all hotels were offering premium rates and thus I settled for the Cabanas, for which... More 

Was this review helpful? Yes
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest So good to hear all about your stay with us! We have noted all the comments and will address issues that are mentioned. We are pleased that most aspects of your stay were enjoyable. We really appreciate the time you took to give us such detailed feedback. Your comments are the ones that make us grow as a... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I didn't want to leave the room because the hotel attracts people with no class. It has sub par facilities. We had to line up to check in for 45 minutes and even for breakfast which was mass produced and cheap

Was this review helpful? Yes 2
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest We would like to thank you for the feedback on your recent stay. We are very sorry that you did not enjoy your stay with us. This is not how we want you to remember us. We send our sincere apologies to you and your family for this type of stay. We hope to see you again to... More 

Boksburg, Gauteng, South Africa
Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Very clean and fresh towels. Ideal for Families with children not a Romantic break away. Breakfast good and vVery clean and fresh towels. Ideal for Families with children not a Romantic break away. Breakfast good. Very busy and a lot of activities. Good variety of Restaurants. Close to Pilansberg for some game viewing.

Was this review helpful? Yes
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for the review. Your comments assist us in planning ahead for better service. We are glad that your enjoyed your stay. We hope you took lots of photos to share with families and friends. Hope to see you soon Ntebi Mathope More 

Johannesburg
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After reading all the reviews I was expecting a horrible experience but it was lovely. Travelling with a toddler is always daunting as you are unsure of whether the facilities will be suitable but this was a great space for our son. The room was good and clean (albeit a bit small) and the staff rushed to set up a... More 

Was this review helpful? Yes 2
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Good to hear about your holiday with us at Sun City. We thank you for this review. It is good to hear that we made your stay a memorable one. We would love to see you again. Thank you once again Regards Ntebi Mathope More 

Pretoria, South Africa
1 review
1 of 5 stars Reviewed 2 weeks ago

For R2500 a night I expected a lot more. To call this a "family room" is false advertising. A tiny room for two let alone for four! Two small twin beds pushed together and a hideous pink sofa that pulls out into a "bed". When you add a baby cot there is no room to move. The shower was awful... More 

Was this review helpful? Yes
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for the review. We are sorry that your expectations were not met. This is not how we want you to remember us. We have noted your comments and will work to ensure that we correct them. We are sorry that you found our rooms small. All family rooms at Cabanas are the same. Sincere... More 

Johannesburg, South Africa
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was 1st family trip in over 10 years back to this resort, perhaps it was time of year (very busy school holiday) season but there should be no excuse for surliness and slow response of staff to guest requests,rooms lack a seperate shower in bathroom and decor needs updating, also VERY slow check in process with long queues and... More 

Was this review helpful? Yes
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for the review. We value your comments on our hotel. We will be going through a full year refurbishment from mid - January. All rooms will have a new look by the end of the year. Thank you and hope to see you again. Regards Ntebi Mathope More 

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Additional Information about Cabanas, Sun City

Address: Sun City Resort, Sun City 0316, South Africa
Location: South Africa > North-West Province > Sun City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cabanas, Sun City 3*
Number of rooms: 380
Reservation Options:
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Also Known As:
Cabanas, Sun City Hotel Sun City
Sun City Cabanas
Cabanas Hotel Sun City

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