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Cabanas, Sun City

3.0 of 5 Sun City Resort, Sun City 0316, South Africa
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Cabanas, Sun City
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Cabanas, Sun City
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305 reviews from our community

Traveler rating
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    87
    50
    32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Durban, South Africa
Top Contributor
51 reviews 51 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Due to a poor reservation process at the Sun International reservation office, Cabanas loses points. Otherwise it represents far better value than the other hotels at Sun CIty, considering you wont spend much time at the room. You don't feel like you are staying at the "poor cousin" although rooms are a bit small and basic. You do get a... More 

Was this review helpful? Yes
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for the review on your recent stay. We are pleased that you had fun and enjoyed most of the facilities on our Resort. I have passed these comments also to our reservations department in order for them to address issues in general. We hope you took lots of pictures so as to have everlasting... More 

Dubai, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Trying hard, all staff polite courteous and accommodating. The establishment requires severe and intensive regeneration and investment! Stained grout, over painted woodwork, staff in outdated uniforms, tired decor, poor menu choice. Functional for family life but reminiscent if days gone by.. A good look by the higher management and putting hands in pockets for investment required to get it in... More 

Was this review helpful? Yes
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for your feedback. We value your feedback. The Cabanas will be undergoing refurbishment in the New Year. This will address the rooms in a big way. We hope that once that is done you will visit us again in order to experience the place differently. We apologise that we did not meet your expectations... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The Sun City Cabanas is a great place to stay if you are not prepared to pay two to three times more to stay in the Hotel or Cascades as the resort. The room service was good and the breakfast was average. The rooms are small but the bed is large and comfortable. My major gripe is that the bathroom... More 

Was this review helpful? Yes 1
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for your feedback. We value your support and the time you took to send us this review. Please be aware that from the January next year we will be doing a refurbishment on our rooms. This will address the issue you raised on the bathroom. Hope to see you again Regard Ntebi Mathope More 

Johannesburg, South Africa
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed at the Sun City Cabanas during August 2014, and were extremely disappointed. We were invited to stay there again with family during November 2o14, and nothing has changed. Rooms need serious upgrading, specially the bathrooms. Staff at the Terrace Restaurant are unhelpful, and you have to wait very long to be served drinks, tea or coffee. The staff... More 

Was this review helpful? Yes 2
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you for the feedback on your stay in August. We really apologise for not meeting your expectations. These are not the standards we strive for. Your feedback will assist us in addressing the issues and ensuring that they don't happen again. Sincere apologies Ntebi Mathope More 

Contributor
16 reviews 16 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located inside the famous sun city, cabanas is the best low cost accommodation option available there. It gives u access to the valley of waves n stuff. The deal turn off was that no free wifi and gym, both of which are available at extra charge. The pool is good but needs more maintenance... I got a water body facing... More 

Was this review helpful? Yes 1
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for your review. Receiving reviews helps us a lot as it makes us ensure our guests are happy and address any issues raised. We are more than pleased to hear that you enjoyed every minute of your holiday. Hope to see you soon Regards Ntebi Mathope More 

Johannesburg, South Africa
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good spot for a family getaway, considering the combination of comfortable accommodation, proximity of a range of entertainment and relative safety for kids to explore in. Our room was small but well designed and enough for a short stay. If it was going to be longer than the one night we had i would have asked for... More 

Was this review helpful? Yes
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank your for you feedback on your recent stay with us. We are pleased to hear that you had fun at our Resort. We all hope that you took lots of photos home to share with your family and friends. Hope to see you soon Regards Ntebi Mathope More 

Johannesburg, South Africa
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We were wonderfully upgraded upon arrival to the Sun City Hotel and could not have asked for a better stay. The rooms are far better than any other hotel I have stayed at the resort and the breakfasy area was outside and a real treat.

Review collected in partnership with Skoosh

Was this review helpful? Yes
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest We would like to thank you for sharing your experience with us about your recent stay at Sun City. It is a great pleasure to hear that you enjoyed the Sun City hotel due to the Cabanas upgrading you. We hope you will visit again and enjoy more of this Resort Regards Ntebi Mathope More 

Contributor
17 reviews 17 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at the cabanas a few years back and booked for a family break away. The venue was OK, up keep of hotel is poor. Bad workmanship in rooms and breakfast Hall. The marble counter tops were replace with a wooden panel with one coat of ivory paint... Looks VERY cheap and common. Staff, not the friendliest bunch and far... More 

Was this review helpful? Yes 1
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest We would like to thank you for the review on your recent stay. We regret that that not everything was as expected. Your comments will help us grow as a hotel and better our product or service. We apologise for this experience and thank you for your time Regards Ntebi More 

Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the Cabana's this past weekend, and I must say I was very disappointed. The room we had was lake facing, and seemed a little tired. The shower, whilst clean, was full of mould. When we arrived there were no towels, and no hand soap. We called and received each of the items seperately through out the afternoon.... More 

Was this review helpful? Yes 2
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you for your review. We regret that your stay was not a memorable one with the experience in the room. This is not how we want you to remember us. We really apologise for the inconvenience caused to you and your partner. We are pleased that you found the staff friendly and the breakfast great. Sincere regards... More 

Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at the Cabanas after a concert at Sun City and were appalled by the quality of the room for the price. There has been no maintenance done on these rooms and although it was clean, the shower was tiny and smelt of strong detergents and the towels were hard and reeked of bleach. In general service was slow... More 

Was this review helpful? Yes 3
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for the feedback received on your recent stay with us. We are very sorry that your expectations were not met. We have noted your comments which are definitely important to us, and we promise to address them. The Cabanas will be refurbished soon in the New Year and we hope with our new product... More 

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Additional Information about Cabanas, Sun City

Address: Sun City Resort, Sun City 0316, South Africa
Location: South Africa > North-West Province > Sun City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cabanas, Sun City 3*
Number of rooms: 380
Reservation Options:
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Also Known As:
Cabanas, Sun City Hotel Sun City
Sun City Cabanas
Cabanas Hotel Sun City

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