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Cabanas, Sun City

Sun City Resort, Sun City 0316, South Africa
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Cabanas, Sun City
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Cabanas, Sun City
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341 reviews from our community

Traveler rating
    33
    117
    98
    56
    37
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157
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Klerksdorp
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Small rooms but neat and clean. Not noisy, even though I was close to some of the rooms being upgraded/revamped. This should add a wonderful feeling once the whole refurbishment is done. When you visit you will only sleep in the room, most of your time will be spent on game drives, next to pool, on the golf course or... More 

Was this review helpful? Yes
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for your feedback. We are pleased that you enjoyed your stay with us. All the rooms will be done by December and this will definitely add to your reasons to come back. Hope to see you soon Regards Ntebi Mathope More 

Senior Contributor
31 reviews 31 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Let me start off by saying its taken me a couple weeks to cool down before I wrote this review and looking at other reviewers comments I am definitely not over reacting. I have not been to Sun City in over 15 years and trust me....not missing anything. We had overseas visitors who we wanted to treat to a really... More 

Was this review helpful? Yes
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest We would like to thank you for bringing your concerns about your recent stay to us. Please note that we listen to our guests and really take note of all their comments. All issues raised will be addressed in order for us to grow as a hotel. We thank you for your time. We regret that we did... More 

Greater Johannesburg, South Africa
1 review
3 of 5 stars Reviewed 1 week ago

Average - the entire facility is in dire need of a revamp, especially the rooms. It is looking dated and run down. The buffet is very standard and this was for both breakfast and dinner. Limited choice.

Review collected in partnership with Skoosh

Was this review helpful? Yes
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for the feedback on your recent stay, sincere apologies. We are busy with refurbishment and have just completed our first block of rooms. The whole of Cabanas will be done by the end of the year. Please note that we have noted your comments on the menus and have requested the chef to look... More 

Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We went for a one night visit to what is an incredible resort.check in at the resort took over an hour. It was a joke. Our night was ruined by a drumming event in the restaurant which was 200m from our room. Our small children and ourselves could only sleep after 22h30. Reception staff never answered the phone and I... More 

Was this review helpful? Yes 1
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest We would like to thank you for bringing your concerns to us with regards to your recent stay. e apologise to the inconvenience caused to you and your family. We continuously have activities around the Cabanas and during your stay it was drumming. Please accept our apologies with the noise caused. We will relook at the venue for... More 

Johannesburg, South Africa
Contributor
20 reviews 20 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is my second time at the Cabanas, the last time was nearly 10 years ago, a I can say that I'm sure nothing has changed, seems like someone at Sun International completely forgot about the Cabanas. The rooms are outdated and are in dire need of some TLC. Simple things like a shower door and a proper shower head... More 

Was this review helpful? Yes 1
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for the feedback received on your recent stay. Please note that as Sun International we have not forgotten about Cabanas. We have just finished the first block of rooms have just been refurbished. This is going to be finished by the end of this year. I really apologise and hope that you will visit... More 

Foz do Iguassú, Parana, Brazil
Contributor
18 reviews 18 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

In the middle of Sun City International you get the lowly rated Cabanas, a 3-star hotel. Also, you'll find the majestic 5-star Palace Hotel, the fabulous 5-star Cascades hotel (the best) and the nice 4-star Sun City hotel. Cabanas is where we stayed after missing a booking at the Palace Hotel. If you want value for your money within Sun... More 

Was this review helpful? Yes 1
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you for the review on the Cabanas. We are glad that you found our rooms clean. We are in the process of refurbishment and part of it is to provide our customers with free internet like the other hotels in our Resort. We really apologise for the inconvenience caused to you during your stay. Kind regards Ntebi... More 

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The Cabanas is an old hotel that looks tired and past its best years. We felt unwelcome and frustrated from the minute we arrived at the hotel. The check-in process took more than a half hour. Then, after having to wait 4 hours for our room to become available, we found that the toilet seat and TV were not working... More 

Was this review helpful? Yes 1
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Sincere apologies from the Cabanas on the experience you had during your stay. These are not the standards we are known for. We have embarked on training for all Front of House staff and hope that all your concerns will be addressed successfully. Apologies once again Regards Ntebi Mathope More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Excellent value for money for a family vacation. We booked a two night stay on a special offered by the resort & was pleasantly surprised with the value for money we received. Clean rooms, friendly staff & easy access for our 10 month old baby's pram made for an amazing holiday..

Was this review helpful? Yes
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest It gives us great pleasure to hear how wonderful your stay was with us recently. We try very hard to ensure that your overall stay is a memorable one and this confirms that we succeeded during your stay. We hope that you took great memories with you and that we will see you again. Sunny regards Ntebi Mathope More 

Cape Town, South Africa
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed February 23, 2015

We have just returned from a weekend at Sun City and the most disappointing aspect of the stay was the Cabana's. It is a big hotel nicely situated next to the lake. It has a nice big pool, but the rooms are very small, old and very un-loved. Yes, Sun City has been around for a very long time and... More 

Was this review helpful? Yes 1
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for your feedback on your recent stay. We apreciate the time you took to ensure that we know all about your stay. We really apologise for the inconvenience caused to you at the Cabanas. Please note that these are not the standards we are known for. We are proud to say that with comments... More 

Newcastle, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 22, 2015 via mobile

We stayed as a group of 14 in February. Check in was fast and efficient. All luggage was taken to the rooms by friendly porters. The rooms are a touch small but had everything you need and were spotless and modern. The cabanas pool area and bar were great. Our only gripe was the pool bar closed at 7pm which... More 

Was this review helpful? Yes
Ntte, Manager at Cabanas, Sun City, responded to this review

Dear guest We would like to thank you for the feedback on your stay with us. We are more than pleased to hear that you and your group enjoyed your stay with us. We are also pleased that you enjoyed the facilities and the breakfast we offer. Hope to see you all soon Kind regards Ntebi Mathope More 

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