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All 5 Sun City hotels

Cabanas, Sun City

3.0 of 5 Resort   |   Sun City Resort, Sun City 0316, South Africa
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Cabanas, Sun City
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47%
Ranked #5 of 5 hotels in Sun City
A recent review
5 of 5 stars reviewed 1 week ago
Alexander K Preston, United Kingdom
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260 people have reviewed this hotel

Traveler rating
    27
    91
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Pretoria, South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

My wife and I, with our two kids stayed at the Cabanas from 13-17 July 2014. This was not our first visit to Sun City and have stayed at all of the hotels, except the Palace. The service at the Cabanas are shocking and definitely not up to standard. One gets the impression that the personnel there, as well as... More

Was this review helpful? Yes
Ntebi M, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for your feedback. We really appreciate the time you took to give us this review about your recent stay. We regret that your expectations were not met during your stay. We sincerely apologise for the inconvenience and hope this will not stop you from visiting the Resort again Regards Ntebi Mathope Hotel Manager More

Johannesburg, South Africa
Top Contributor
53 reviews 53 reviews
32 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

We recently took our kids for a mid week break to the cabanas. The cabanas is the cheapest of the 4 hotels at sun city , however the pricing for this 3 star is not at all cheap so i expected a bit more. The hotel staff. Most of the ones i dealt with were simply not interested in helping.... More

Was this review helpful? Yes
Ntebi M, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much on your feedback about your recent stay. We regret that we did not meet your expectations. We apologise for the inconvenience and all issues raised will addressed. Sincere apologies Kind regards Ntebi Mathope Hotel Manager More

Preston, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Nice central clean had a good stay enjoyed it will visit again good if you are on a budget and want to have a decent hotel don't recommend the hotel restaurant though Nice central clean had a good stay enjoyed it will visit again good if you are on a budget and want to have a decent hotel don't recommend... More

Was this review helpful? Yes 1
Ntebi M, Manager at Cabanas, Sun City, responded to this review

Dear guest We would like to thank you for giving us feedback on your recent stay. We hope to see you soon. We appreciate your feedback Kind regards Ntebi Mathope Hotel Manager More

Johannesburg, South Africa
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spend some time at the Cabanas over the weekend with family and friends. Pleasant enough experience with the family. Kids enjoyed the Valley of Waves, adults the general atmosphere and nice breakfast spread on offer!

Was this review helpful? Yes
Ntebi M, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for the feedback we received on your recent stay. We hope you took lots of picture to have memories about your stay. We hope to see you again Kind regards Ntebi Mathope Hotel Manager Cabanas More

Johannesburg
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We recently had some complaints surrounding service delivery (during the strike last week) which regretfully impacted on the usually good standards at The Cabanas. The incredible 'post stay' service from the GM, Ms Ntebi Mathope is truly commendable - what an asset she is to Sun International. Thank you Ms Mothope - that's what we call service. Prompt, efficient and... More

Was this review helpful? Yes
Ntebi M, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you for the feedback. I am pleased that after your experience we managed to make you happy. We strive to make our guests happy at all times. We hope to see you soon. Regards Ntebi Mathope Hotel manager More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was at the cabanas with colleagues in may last year and I must say it's perfect for guys weekend out, we partied and had drinks all night with no reason to worry about anything what so ever, during the day we went to valley of the waves to try and detox and yes we just enjoyed ourselves. 10/10

Was this review helpful? Yes 1
Ntebi M, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for the feedback on your recent stay. I am glad that you enjoyed yourself all over Sun City including at the Valley Of Waves. We also hope that you took loads of menories home that will make you come back for more. Kind regards Ntebi Mathope More

Edinburgh, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

We had a fantastic stay at the hotel, the surroundings were stunningly beautiful and the facilities fantastic. Rooms were well maintained and clean although it would have been nice to have wifi facilities. The breakfast buffet was exceptional with a huge range of food from pancakes to freshly made omelettes as well as the usual cereal, toast and fruit. There's... More

Was this review helpful? Yes 2
Ntebi M, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for your feedback. I am glad that you enjoyed our Resort and found a lot to do around the area also. I really apologise for the lack of correct and spontaneous information you received at our concierge. We have very good staff at that desk that have been with us for a long time.... More

Midrand
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 17, 2014

Very disappointing. Had to phone to ask for bar fridge to be unlocked. Safe didn't work, so called twice before someone came. Had to replace the safe and then had to wait again for maintenance to attach the safe to the wall. Waited again. After spending 2 hours in the room waiting for maintenance, I was given another room and... More

Was this review helpful? Yes 2
Ntebi M, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for the feedback. We apologise for the inconvenience. This does not sound like you stayed at the Cabanas. Please let us know which hotel you stayed at so that it can be addressed. We do not have mini bars at our hotel. We really apologise that the service was not what you expected. Kind... More

Jhb
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 17, 2014

Theres certainly never a dull moment at Sun City (except for when you check out and pay the bill), we went for golf at one of the top courses in the world (Gary Player country club) but there is so much more from water sports to safari and lots for the kids as well. This is a massive, well oiled... More

Was this review helpful? Yes
Ntebi M, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much for your feedback. We are pleased that you had fun at our golf course and around our Resort. We apologise for the slow service at the pool. We hope you took lots of memories home and that we will see you again Kind regards Ntebi Mathope More

Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 11, 2014 via mobile

A bit disappointed on the condition of the room and bathroom as it requires some drastic updating - showing its age. Issues with access card for room, had to be re activated 5 times over the 2 day stay. Friendly staff.

Was this review helpful? Yes 1
Ntebi M, Manager at Cabanas, Sun City, responded to this review

Dear guest Thank you very much on the review you sent to us. We are pleased that you found our staff very friendly. We really apologise for the key that made you come to reception continuously. Please note that we have noted all your comments. Kind regards Ntebi More

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Additional Information about Cabanas, Sun City

Address: Sun City Resort, Sun City 0316, South Africa
Phone Number:
Location: South Africa > North-West Province > Sun City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cabanas, Sun City 3*
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Also Known As:
Cabanas, Sun City Hotel Sun City
Sun City Cabanas
Cabanas Hotel Sun City

115 photos of this hotel

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Amenities

Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The refreshing, laid back ambiance of the Cabanas hotel in South Africa is the immediate impression one receives upon welcome. The most relaxed of all the Sun City hotels, the Cabanas offer informal yet comfortable accommodation close to Johannesburg. All rooms offer modern decor and a retro design. Guests can choose between standard and luxury rooms, all are air-conditioned and equipped with flat screen TVs, tea and coffee making facilities, electronic safes and telephones. ... more   less 
Number of rooms
380

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