The Cascades is overall like Sun City : very expensive, low value/money, artificial, oldish. The hotel has not been renovated for years, rates are too high, staff is not trained properly and unhappy to work there. TV offer is poor, no HD, and quality of image is low low low definition. Room staff is erratic, wandering at night in the... More

Sun City, as a whole, is a flat and limited experience that will leave anyone who has been to Vegas or even So Lake Tahoe quite disappointed. A novelty when it opened decades ago, I didnt recognize the place on my return because it had added more resorts but that isnt necessarily a good thing. The Cascades is a step... More

Cascades was really old fashioned , poor decor and the first family room we were put in was truly terrible . No room to swing a cat and the bed for my two boys was a sofa bed that was so old and a dip that they practically had to sleep on top of each other. It was very expensive... More

We booked two Superior double rooms with one being a family room so we could fit two extra beds for the children. Our family room on the ground floor was far to small for two extra beds so luckily we were able to put one of the children in the other room which was much bigger than ours. We had... More

We were a part of a large group, and the hotel and facilities were very good, however the staff were generally rude, unhelpful and not very effective. It didn't happen to me, but some of the people in the group had left small amounts of money in the room and it was stolen, restaurants and surrounding areas were very good.

We went to the Cascades Hotel in March 2013. The grounds are beautiful and the view from my balcony room was fabulous. However, I would strongly suggest to anyone staying at this hotel to lock up your electronic devices no matter how big or small, apparel, documents and cash is a given. I made the tragic mistake of leaving my... More

As part of a tour of SA we stayed for a couple of nights at the cascades in Sun City. The overall experience was great but there are some areas which let this fabulous place down. Positives Great complex and options available for a fantastic experience. We went to the water park which was great although again a little tired,... More

We spent Easter weekend in suite 1201 a room number that we will not forget in a hurry. It was pure luxury from the moment we arrived, with Champaign on ice for a special occasion and all the luxuries one could wish for. While sipping the Champaign looking out from our veranda, over the pool and surrounding area, the thoughts... More

Stayed for 5nts recently and chose this hotel instead of The Palace which we had stayed at before (we fancied a change). As we had a baby the hotel was more suitable as it is closer to all the amenities and you dont need to get the courtesy bus like you would from the palace. Cascades adjoined the main centre... More