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The Cascades Hotel

PO Box 7, Sun City 0316, South Africa
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The Cascades Hotel
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The Cascades Hotel
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318 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
1 review
1 of 5 stars Reviewed yesterday NEW

A recent stay at the Cascades Hotel was marred by poor service at breakfast. My omelette was burnt black, I had to help myself to the coffee as table service was absent, and the tv in my room was snowy on almost all channels. Definitely not worth the money, and definitely a distinct sensation of being ripped off. Not to... More 

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Doha, Qatar
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed for two nights, enjoyed every moment, the staff were friendly, the grounds amazing and full of wildlife. The entertainment centre is next door with all types of food available. The entire resort has so much to do including the crocodile sanctuary and the shebeen,valley of the ways was also fun. Will definitely be back

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Foz do Iguassú, Parana, Brazil
18 reviews 18 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Within the Sun City International, The Cascades us the simply the best. Very neat rooms, conducive atmosphere for relaxation and business, great deco ideas that will give you the relaxation you truly need. The staff are very friendly and always goes an extra mile to help you. Great breakfast and buffet. Highly recommendable

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Top Contributor
55 reviews 55 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Having stayed at the Sun City hotel over 30 years ago I was amazed to see the changes made and the additional hotels. The Cascades Hotel was absolutely wonderful, the rooms, the food etc and especially the manmade wave machine at the beach! Would definitely recommend it.

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Sandton, South Africa
Senior Contributor
21 reviews 21 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Thumbs up to the hotel and staff, very friendly helpfull stunning breakfast, in overall a wonderful experience, My kids were treated like royalty and staff went out of there way to accommodate us. Breakfast was great. Will go back anyday

Was this review helpful? Yes 1
Johannesburg, South Africa
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We visited the Cascades during March with our 3 month old. The hotel is awesome... We got an upgrade to a deluxe room and the receptionist offered to provide us with a cot for our baby. Simon, one of the drivers was expecially friendly each time we walked into him. He drove us to the Shebeen restaurant a few kilometers... More 

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Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

The Sun City complex provides excellent entertainment for all tastes and all age groups. The Cascades Hotel is in desperate need of refurbishment whilst the staff need training and re -motivation.Gone are the beautifully furnished rooms and public areas,friendly staff and warm ambience.

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Auckland Region, New Zealand
Top Contributor
62 reviews 62 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Cascades Hotel for 4 nights in March 2015. We were very happy with the reception. Staff were all very friendly and efficient. We were told that we could check-in from 2:00 pm. We arrived about 2:35 pm ... and yet our room was only then being prepared for us. So we had to... More 

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Top Contributor
78 reviews 78 reviews
23 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed 2 weeks ago

After booking in for a conference and getting a small poky room with two single beds and having paid in advance for a deluxe fam room( king bed) I understandably complained to management and asked for an upgrade in line with what I had booked and paid for. A cursory glance and all seemed ok with the room upgrade ,... More 

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2 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

What has happened to the Cascades Hotel pool area? Staff all loiter around the towel booth chatting loudly to each other (sounds like you are at a taxi rank) and all on their cell phones (even with ear phones in) loungers are all over the place and full of twigs and bird mess - plates and drinks are left for... More 

Was this review helpful? Yes 2
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