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The Cascades Hotel

PO Box 7, Sun City 0316, South Africa
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1 room 1 guest
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369 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Level Contributor
137 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Presidential Suite is one of the best in South Africa. This is a penthouse type of suite which is spacious and in the very top floor. It was clean, comfortable and elegantly appointed, with amazing view of Sun City and the gold courses. We were there for 7 days and enjoyed every minute of our stay. The staff were... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

There were things about the Cascades that we really loved during our 3 night stay. The well manicured grounds were especially nice. Breakfast was great, attentive staff, fabulous choice of food/juices, immaculate tables and even a pianist playing in the background. (My reason for giving this review 3* rather than 2). Location to Entertainment centre, Valley of the Waves, Maze... More 

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Cairo, Egypt
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very nice location near everything, very clean, view is awesome however bit expensive and the staff are not very friendly.. Zipping is wonderful, the safari was very nice also the crocodile village. Two to three days are now than fine

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Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Booking via Hotels.com is always a pleasure. The Cascade experience and service was befitting the 5 star rating. Great food, great atmosphere, lovely property, and any mishaps are immediately and professionally recovered to your satisfaction. Thank you team Cascade. Beware of monkeys at Valley of Waves at closure time 16:30 daily - Sun City must do more to protect visitors..... More 

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Melbourne, Australia
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent two nights at cascades at sun city. Service was great and certainly had feel of a top quality hotel. Unfortunately the pool was not in operation and many restaurants within sun City complex were closed which made options very limited and hard to get a booking. Rooms were ok without being Special. Breakfast was excellent although large queue.

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Many restaurants closed! At least five that I recall but the signage is up advising that something new is coming. So variety is limited. Swimming pool closed for maintenance ! No warning or advice that there are these limitations before booking. Unfair to not inform guests before they travel thousands of kilometres !

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Johannesburg, South Africa
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Should you wish to visit Sun City and would opt for a 5 star hotel and the Palace of the Lost city is not available or out of your price range the 5 star Cascades hotel would be the perfect choice. The service and facilities at the Cascades are all you would expect from a 5 star resort hotel. The... More 

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Bangkok, Thailand
Level Contributor
90 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wife and I visited Sun City for the first leg of our honeymoon trip in Africa (went to Kenya and Seychelles after). This was by far the best place we ever visited. Although the hotel room is slightly small, we had a huge (but shared) balcony. The view from here was amazing of the forest and mountain. Staff was very,... More 

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Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I visited in 2003. It was a nice hotel. Beautiful gardens and pool area. U just get fresh by walking around the hotel. Everything is at the walking distance. Staff is nice though i had lill interaction with them. Dodnt asked much. Been busy having fun at the pool and the other areas. Ideal for famlies. Kids will love it.

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Sandton, South Africa
Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The room the ground floor was satisfactory, until the second day when there was no hot water. after informing the duty manager they upgraded our accommodation. Just want to compliment the Duty manager valuing us as customers and ensuring that we had an enjoyable stay.

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Sun_City_PR, Public Relations Manager at The Cascades Hotel, responded to this review

Dear Kavitha Thank you so much for your feedback and we apologise for any inconvenience caused as a result. I am happy to hear the Cascades staff were able to assist and make the rest of your stay enjoyable. Warm regards The Sun City team More 

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