We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 5 Sun City hotels

The Cascades Hotel

5.0 of 5 Hotel   |   PO Box 7, Sun City 0316, South Africa
Hotel website
Hotel amenities
Save Saved
You added The Cascades Hotel to your Saves list
The Cascades Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #2 of 5 hotels in Sun City
A recent review
5 of 5 stars reviewed 3 weeks ago
SharitavdW Boksburg, South Africa
  • Overview
  • Reviews (231)
  • Photos (131)
  • Amenities
  • Q&A
  • Room tips (53)
  • Location
  • More
Write a Review

231 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

we arrived as a labour strike started and left as it ended. Whilst management might not have foreseen the looming strike action they surely should have reduced our 5 star charges. We could not get anyone to unlock the mini bar so we could drown our sorrows nor could we have a cooked breakfast! No evening dinners available so we... More

Was this review helpful? Yes
Boksburg, South Africa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I loved this Hotel! Anything and everything we needed was just a phone call away. The best part for foodies like myself and hubby was the breakfast, and the in room dining was better than most eateries at Sun City. I would definitely recommend The Cascades Hotel. The only negative is Internet, Wi Fi would have been a nice extra.

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The cascades is a standard 4 star hotel, slightly faded. The hotel was overstaffed which made the service border on the overbearing rather than helpful. We visited in the winter and many of the attractions were shut, which is not the cascades fault as such, but found very little to recommend about our stay.

Was this review helpful? Yes
Calgary, Alberta, Canada
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 9, 2014

About a 3 hour drive from Johannesburg. Very lively Resort City. It has a Casino. You can access all the hotels around. Shuttle bus takes you around. At the entrance there is a crocodile farm which has about 8000 Crocodiles and feeding time at 4 pm must not be missed. You can book a 4 hr Game drive at 7... More

Was this review helpful? Yes 1
Cape Town Central, South Africa
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 31, 2014

The attitude and service is one of the highest standards we have experienced for a long time. It was excellent. Food in general brilliant, more breakfast is a good selection and variety. Service of the waitrons excellent, attitude, uniforms spotless, name tags really very well organised. Cleaning of the rooms was great and all the extras were provided, however for... More

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 15, 2014

It is located right next to the entertainment centre in sun city. A good place to stay as the rooms are very good and the staff is really very courteous and helpful. The breakfast spread was good. A good thing with this place is that it is close to the sun city casino, so you need not wait for the... More

Was this review helpful? Yes
Brussels, Belgium
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 11, 2014

The hotel has beautiful view from basically all rooms. Direct access to nice swimming pools area (though the "heated" one is only 24 degrees C). Breakfast is excellent. The staff is very nice. There are some shortcomings of management though: when we asked for an adapter, it was soooo dirty, that I didn't take a risk to touch it. Luckily... More

Was this review helpful? Yes
A TripAdvisor Member
4 of 5 stars Reviewed May 11, 2014

Cascades is second best hotel on sun city after the palace, but the difference on between is too far. This hotel lobby with standard (quite low ceiling) design, you won't say "woww" when entering this hotel. But we quite happy after entering the room, it was quite old model, but very good on maintenance. Also access to casino and entertainment... More

Was this review helpful? Yes
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 7, 2014

The Cascades Hotel was very beautiful. We had a very relaxing time after our long flight. We enjoyed walking around the grounds. They had large lush green palm trees, large green plants, flowers, waterfalls and rope bridges. We had an amazing view from our window.

Was this review helpful? Yes
Johannesburg, South Africa
Top Contributor
170 reviews 170 reviews
48 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed May 7, 2014

The Cascades is positioned as a 5 star experience, but is far from that. It is a very average conference hotel, some parts are very tired, also the room design and furnishings, although the public areas have been revamped. The bar fridge is locked when one checks in, and one has to ask for it to be unlocked! And a... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage The Cascades Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Cascades Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Cascades Hotel

Address: PO Box 7, Sun City 0316, South Africa
Phone Number:
Location: South Africa > North-West Province > Sun City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Cascades Hotel 5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Booking.com, Travelocity, Agoda, Priceline, Tingo, Otel, HotelsClick, HotelTravel.com, BookingOdigeoWL, Despegar.com and Venere so you can book your The Cascades Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cascades Hotel Sun City
Cascades Sun City
Hotel Cascades Sun City

131 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (102)
Hotel & grounds (21)
Dining (8)
View from room (9)
Room/suite (19)
Pool/beach area (10)
Bathroom (7)
Family/play areas (2)
Other (26)

Management photos: Courtesy of the property manager

All management photos (30)
Pool/beach area (4)
Dining (4)
Hotel & grounds (8)
Room/suite (13)
Bathroom (1)


Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Tumbling water flowing through a tropical forest gives The Cascades hotel in South Africa its name and firmly positions it as one of the most sought-after Sun City accommodation destinations. Experience the romance of the elegant Cascades hotel as you discover the Big 5 in the Pilanesberg Game Reserve or meander underneath the lush forest canopy. Waiting a stone’s throw away from Johannesburg is luxurious accommodation, sophisticated entertainment and the Gary Player Golf Course ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer