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The Cascades Hotel

PO Box 7, Sun City 0316, South Africa
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The Cascades Hotel
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The Cascades Hotel
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329 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
28 reviews 28 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

I really enjoyed my stay at the Cascades. We moved to a new room because the one was very small. The new room is at the 9th floor which was a junior suite. It had a big balcony and beautiful view of the gardens. The restaurant is excellent and the bar. The swimming pool area is also excellent. I loved... More 

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Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A fascinating journey from the airport until the sun city Cascades hotel was wonderful and the service was excellent pool Almiabh of the nicest I've seen in my life. Early in the morning to begin the journey nature reserve to spend one day a very nice start to see the predators and pets on the nature and stunning finish dinner... More 

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Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I've been coming to Sun City since 1983. I've seen it in its heyday. Some 50+ visits and can't help noticing it deterioration. Sad to see. The best days are long gone. The resort is tired and needs rejuvenation. Food is good still, always has been, staff are great, restaurants are good, breakfast buffets are unmatched. It has potential but... More 

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Free State, South Africa
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been to other hotels at Sun City before; overall I find them all nice. We stayed at the Cascades for 3 nights. On the positive side: • Hotel gardens are very nice for a short stroll. • The aviary behind tennis courts is small, but very nice. • The swimming pool is stunning. There is also a waterslide... More 

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London, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here , taking 3 rooms as the Palace was fully booked .Taps leaked , light bulbs didn't work , mildew in the bathroom , torn net curtains , were areas of poor maintenance. Food was ok if you like fast food(grandchildren did), what is not explained is you can't eat at the better restaurants at the palace if... More 

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South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall, the rooms were satisfactory. We had a room with a balcony which was a bonus. The views are great. Breakfast was enjoyable. We had no issues with the service or the staff. The Cascades are much better than the Cabana's. And it was quite modern and comfortable.

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Johannesburg
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The rooms are grubby , smell of mildew, rooms appear to need an upgrade Staff were noisy often sitting around chatting. Loved the Santorini restaurant thought. A lack of management was very evident. Not sure why the change in recent years but it always was a pleasant stay

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Indore, India
Top Contributor
185 reviews 185 reviews
44 hotel reviews
136 helpful votes 136 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Sun City itself wasn't that great any way. Cascades Hotel wasn't great too. The Hotel claims 5 Stars, but I did not see any Service or Amenity which can be granted Star Status. Reception was just cold and average. Rooms were spacious, breakfast was good. Wouldn't go to Sun City or Cascades again.

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Johannesburg, South Africa
1 review
1 of 5 stars Reviewed 4 weeks ago

A recent stay at the Cascades Hotel was marred by poor service at breakfast. My omelette was burnt black, I had to help myself to the coffee as table service was absent, and the tv in my room was snowy on almost all channels. Definitely not worth the money, and definitely a distinct sensation of being ripped off. Not to... More 

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Doha, Qatar
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for two nights, enjoyed every moment, the staff were friendly, the grounds amazing and full of wildlife. The entertainment centre is next door with all types of food available. The entire resort has so much to do including the crocodile sanctuary and the shebeen,valley of the ways was also fun. Will definitely be back

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