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All 5 Sun City hotels

The Cascades Hotel

5.0 of 5 Hotel   |   PO Box 7, Sun City 0316, South Africa
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73%
Ranked #2 of 5 hotels in Sun City
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Winnso Singapore, Singapore
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213 people have reviewed this hotel

Traveler rating
    71
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    36
    15
    10
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75
69
10
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
Durban, KwaZulu-Natal, South Africa
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I tried booking at Cabanas huge hassles.We checked in had a terrible experience was upgraded to the so called 5* hotel.We checked in with Sbongile the worst receptionist I ever saw she was rude never smiled,called all her colleagues to read the comments on her computer as if we were criminals so embarrassing.Her colleagues discussed it in Zulu in front... More

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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

The rooms and corridors are quiet. The view from the room is very nice, especially in the morning. Sometimes there can be exotic birds perched on your windowsill. The hotel is not very big but its quite cosy. Its very close to the entertainment center; I can see the entertainment center from my corridor, so its very convenient for family... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a weekend and really enjoyed the hotel. The surroundings are beautiful and the views from your room are stunning. A nice and expansive pool area with plenty of reasonable prices eating choices available. Sun City itself gets a bit boring at night (if you are by yourself!) but that does not detract from the excellent time you... More

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Colatina, ES
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I'm from Brazil and I was in Cascades Hotel in this month. At 03/09/2014 my IPAD was stolen inside my room. (Cascades - 211). I related for the hotel security, but until this moment nobody contacted with me. I want a solution because it was stolen inside my room and I paid very much to stay in this hotel. Claudia... More

Was this review helpful? Yes 1
California City, California
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The property was simply beautiful! Our room, the buffets, the snack bar, the whole atmosphere was just awesome. The only thing that we found that it could improve on was adding more electrical outlets to the room.

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Washington DC, District of Columbia
Top Contributor
53 reviews 53 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 4, 2014

We stayed Sun City Main Hotel, but used the pool and restaurants of the Cascades Hotel. All staff in the pool area and the restaurants were very polite and helpful. I don't know why but I couldn't find any review for Luma Bar and Lounge located in the terrace of main floor. They have good burgers, nice coffee and good... More

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Bellville, South Africa
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2014

We visited Sun City and stayed at the Cascades from 16 Feb. to 23 Feb. 2014 and enjoyed great weather for most of the week. The hotel staff treated us exceptionally well and thanks to Sammie Maimela we had a very nice room with a beautiful view. The new bar in the reception area is very user friendly and extends... More

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Patrick S, Manager at The Cascades Hotel, responded to this review

Greetings, Firstly, thank you for the positive feedback received. It is much appreciated that the service in general was great. I will personally convey appreciation to Sammie for looking after you during your stay. We wish to welcome you back in near future. Most regards, Patrick Serakwane Hotel Manager The Cascades Hotel Sun City Resort More

Sandton, South Africa
Contributor
19 reviews 19 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 1, 2014

We decided to spend my birthday weekend at The Cascades. We have stayed at this hotel before as well as The Palace of Lost City. It's really convenient to most amenities around the Suncity Resort. We prefer this hotel as it has a heated pool. Plus it's close to the Entertainment centre and a quick walk to The Suncity hotel... More

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Patrick S, Manager at The Cascades Hotel, responded to this review

Dear Renee L Thank you so much for the time and efforts to provide us with this feedback – much appreciated. We are delighted to hear that you had a great stay with us and enjoyed the room, bathroom, welcome amenities, breakfast and that MaryGold was excellent and helpful. Please note that we will pass the feedback to MaryGold. Most... More

Mumbai
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2014

I was on leisure @ Sun city, Cascades. On arrival we are given free upgrade. Over all hotel feels value for money, pool is great and dining is excellent. Staff is very supportive. Quality of rooms are great.

Was this review helpful? Yes 1
Patrick S, Manager at The Cascades Hotel, responded to this review

Greetings from the Cascades Hotel Thank you so much for the feedback provided – much appreciated. We are delighted to hear that you had a great stay with us and enjoyed the upgrade. Most regards, Patrick Serakwane Hotel Manager More

Staffordshire
Contributor
12 reviews 12 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 27, 2014

We have not been to Sun City for quite a few years and were pleasantly surprised to find that the standards were as high if not better than ever. On arrival we were given a free upgrade and the room was beautiful. Thank you Sun International you and your staff at Sun City are great

Was this review helpful? Yes
Patrick S, Manager at The Cascades Hotel, responded to this review

Greetings from the Cascades Hotel Thank you so much for the feedback provided – much appreciated. We are delighted to hear that you had a great time and moments with us. Once again thank you and wish to welcome you back to the Cascades. Most regards, Patrick Serakwane Hotel Manager More

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Additional Information about The Cascades Hotel

Also Known As:
Cascades Hotel Sun City
Cascades Sun City
Hotel Cascades Sun City
Address: PO Box 7, Sun City 0316, South Africa
Phone Number:
Location: South Africa > North-West Province > Sun City
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Sun City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Cascades Hotel 5*
Official Description (provided by the hotel):
Tumbling water flowing through a tropical forest gives The Cascades hotel in South Africa its name and firmly positions it as one of the most sought-after Sun City accommodation destinations. Experience the romance of the elegant Cascades hotel as you discover the Big 5 in the Pilanesberg Game Reserve or meander underneath the lush forest canopy. Waiting a stone’s throw away from Johannesburg is luxurious accommodation, sophisticated entertainment and the Gary Player Golf Course ... more   less 
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