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The Palace of the Lost City

Certificate of Excellence
Sun City Resort off the R556, Sun City 0316, South Africa
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1,050 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
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  • Mar-May only
    (275)
  • Jun-Aug only
    (236)
  • Sep-Nov only
    (263)
  • Dec-Feb only
    (276)
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Wales
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for 4 nights and enjoyed every day. Luckily the resort was very quiet for the time we were there but on our last day (Friday) lots of people were arriving and it was far too busy for me at that time. So avoid weekend stays if you just want a relaxing time with personal service. Our room overlooked... More 

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Maidstone, United Kingdom
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Palace was absolutely wonderful. The driveway took you past finely manicured gardens up to an amazing water fountain. There were statues of animals everywhere. In the foyer were the most marvelous mosacis again with a game animal theme, wonderful domed mosaic ceilings and the decor exudes elegance, sophistication and the wow factor. It is the nicest hotel I have... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Everything we expected and more! Great food, spectacular views and phenomenal service! By no means the cheapest accommodations at Sun City, but it definitely is an "other-worldly" experience. Grandeur does not even begin to describe the interior design. The added benefits was access to the valley of the waves, pools and other hotels etc was free as was the shuttle... More 

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Winchester, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I were fortunate enough to stay at The Palace and should've known it would be great when the driver of our transfer told us, the last guest he delivered there was Oprah! Golf courses are magnificent, grounds and hotel superb, breakfast beautiful. Bert took us on our safari round Pilansberg and he was fantastic! Doing a u-turn... More 

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Hillcrest, South Africa
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a little bit of a bumpy start to our stay which was sorted immediately by the General Manageress, Joanne Selby. She personally ensured that our stay turned out to be a very special one! 10 out of 10 for the ladies at the SPA - we treated ourselves to a 50-min full body massage - what a bliss in... More 

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Toronto, Canada
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came here based on a friends recommendation; it does not disappoint. The rooms were great, very lovely beds and amenities, the spa was world class and the dining was top- notch. The bar was also a great space to relax after a safari.

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Johannesburg, South Africa
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What an experience. Beautiful hotel with fantastic architecture. Rooms were good. Decent sized, with good facilities. Want to go back. Walked up to the top of the hotel to view the entire Sun city. Fascinating how such a beautiful place was built in the middle of nowhere.

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Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Still one of the most special resorts worldwide. From entering the report the staff were welcoming and friendly. The service at the Palace was second to none. The friendliness of those working at The Palace was evident from the minute we parked the car. They did everything possible to ensure the stay was pleasant. The hotel is magnificent! The finishes,... More 

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Mumbai (Bombay), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I with seven family members visited Sun City and stayed at Sun Palace on 31st May and 1st June (for 2 days ).We found Best of the Luxury except there was delay in provision of Wheel Chair. Rooms and arrangements were par Excellence, entire staff was kind and humble, provided all possible facilities. best part of entire stay was Breakfast,... More 

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Mumbai (Bombay), India
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Best Breakfast in entire SA. Very Huge Hotel. Limited WIfi. Not So Big rooms but once again its a SUN Hotel. Staff is friendly.Concierge is very helpful. Price wise, a short stay is all you need in this hotel. If you wanna stay in Sun City for a longer time, consider other Hotels. 2 nights Top in Palace

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