We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Palace of the Lost City

Certificate of Excellence
Hotel website
Sun City Resort off the R556, Sun City 0316, South Africa
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Palace of the Lost City
View Map
Add Photo Write a Review

1,265 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Lucknow, India
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I had heard about this Hotel through my friends who have been here but the sheer Beauty and Grandeur can only be experienced when you see it for yourself.Right from the start the Concierge welcomed us with some folk songs and music which was much needed after a long drive.We reached the hotel a bit early from the normal check... More 

Helpful?
1 Thank DeepaVansil
Victoria, British Columbia, Canada
Level Contributor
107 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have wanted to visit this resort for a long time so this January we were able to do this. I enjoyed the vibe and holiday feeling with excited kids enjoying the wave pool, adults lounging in the sun under colourful umbrellas. The buildings are gorgeous! The only negative was the cost for day visitors - I felt it was... More 

Helpful?
1 Thank Barbi H
Johannesburg, South Africa
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I enjoyed my stay at the palace. it was good experience and the service is good but one thing has to be updated is the decor, it is old and for the price that you pay for the palace , it need to be more modern.

Helpful?
1 Thank Nishan M
loughborough
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Eleven years after our last visit to the hotel, we returned to stay as a base for playing the wonderful golf courses. Not much has changed- it is still as comfortable and luxurious as ever- but the decor is a little tired in places and we felt that the service, certainly at breakfast, needed to be sharpened up ( I... More 

Helpful?
1 Thank LoughboroughProf
Western Cape, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We stayed at the Palace this past weekend and had a terrible end to an otherwise awesome weekend - a cellphone was stolen from the room while we were at breakfast - disappointing for a place such as this. The room was locked and the Privacy sign was up. Even more disappointing is how security and management have dealt with... More 

Helpful?
1 Thank CollWld
Leicester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

First time in visiting south Africa, this hotel made my stay even more enjoyable. Well where do i start. The staff are friendly, professional and hard working. The sun city estate is huge with so many things to do such as a casino, restaurants golf, zip slide, safari and a crocodile sanctuary. The rooms are spacious and beautiful with a... More 

Helpful?
1 Thank Est T
London, United Kingdom
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our stay at the Palace. Wasn't sure what to expect but was pleasantly surprised. Everybody thinks Sun City is for gambling. There is 1 small casino in 1 of the other hotels and thats it. The Palace is just a big luxury hotel with a beautiful pool and lovely grounds. On the Sun City estate which is... More 

Helpful?
Thank mark b
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is great with large spacious rooms. It's also very beautiful. There are many beautiful statues and a beautiful dome and great decorations with plants and trees. The pool is really amazing and huge and the rooms have a great view of some ponds or gardens in the interior. This is the only hotel I've seen so far with... More 

Helpful?
Thank Vyomesh D
colchester, essex
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for 14 nights and this place is amazing! I have the best memories ever! Breakfast is amazing, Saturdays a little busy from over night etc and day trippers, but cannot fault choice! It can be a little slow on service, but we are all a little impatient as used to fast service at home - there are a lot... More 

Helpful?
1 Thank heidi k
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago

service is shocking, interior feels outdated - in desperate need of renovation. Sun City is under renovation hence quite a few of the facilities are closed or moved to 'out-of-the-way' locations. room isn't cleaned properly. the cleaning procedure is as follows: wash rag used to WIPE shower floor, same rag is used to clean the bathtub, the same rag is... More 

Helpful?
Thank kubashenn
Questions? Get answers from hotel staff and past guests. Ask a question

1,364 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1263)
Viewed
Room/suite (119)
Viewed
View from room (37)
Viewed
Bathroom (44)
Viewed
Hotel & grounds (401)
Viewed
Pool/beach area (99)
Viewed
Dining (108)
Viewed
Family/play areas (10)
Viewed
Business center/function rooms (1)
Viewed
Other (444)

Management photos: Courtesy of the property manager

Viewed
All management photos (101)
Viewed
Hotel & grounds (24)
Viewed
View from room (2)
Viewed
Dining (9)
Viewed
Room/suite (37)
Viewed
Pool/beach area (4)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (3)
Viewed
Other (21)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Sun City
0.8 mi away
Cascades Hotel
Cascades Hotel
#3 of 6 in Sun City
4.0 of 5 stars 433 reviews
238.0 mi away
Sun City Hotel
Sun City Hotel
#5 of 6 in Sun City
3.5 of 5 stars 297 reviews
2.8 mi away
Bakubung Bush Lodge
Bakubung Bush Lodge
#1 of 3 in Pilanesberg National Park
4.0 of 5 stars 527 reviews
Show Prices
Show Prices
Show Prices
3.0 mi away
Kwa Maritane Bush Lodge
Kwa Maritane Bush Lodge
#2 of 3 in Pilanesberg National Park
4.0 of 5 stars 447 reviews
24.2 mi away
Safari Lodge Hotel & Convention Centre
13.2 mi away
The Royal Marang Hotel
The Royal Marang Hotel
#1 of 12 in Rustenburg
4.5 of 5 stars 87 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay