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All 5 Sun City hotels

The Palace of the Lost City

5.0 of 5 Hotel   |   Sun City Resort, Sun City 0316, South Africa
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84%
Ranked #1 of 5 hotels in Sun City
A recent review
5 of 5 stars reviewed 2 days ago
JohnJen27
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786 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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English first
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This was a very special family occasion ranging from 2yrs to granny and grandpa. The hotel is absolutely amazing and the staff very helpful and friendly. It was very child friendly and of course there is so much to do at Sun City. I think the Palace has the best breakfast spread of any hotel that I have stayed in... More

Was this review helpful? Yes
Hyderabad, India
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Its an amazing property, but the wifi is limited to 100 mb per room which is very less and the staff there is too arrogant. They are very frustrating and piss you off on every count. even the consirge which is too help guest is a disaster.

Was this review helpful? Yes 4
Bhubaneswar, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel in 2nd week of May,14 with our 6 year old daughter for 2 days. The design and architecture of this hotel is magnificent. The staffs are good. The breakfast is good though most of the menus are repetitive. The dinner was very good. There are lot of activities like waves, water world near the hotel.... More

Was this review helpful? Yes 2
Sandton, Johannesburg
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I Check into the Palace at the Lost City, and find a poo skid mark in the loo as i walk in. All in all the duty manager offers (in chronological order) 1: reassurance that the poo is gone now and all is good. 2: a change of room (cos im assuming nobody has made a poo in that loo,... More

Was this review helpful? Yes 2
Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

A midweek break was so disappointing. The opulence and complete "over-the-top" set up of the Palace was surpassed by bad service. Industrial action resulted in the hotel being short staffed and thus (when you could find a housekeeper) we had to hear about how tired they were from working longer hours and doing more work. At 14:30 one afternoon we... More

Was this review helpful? Yes 5
Bloemfontein, South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed at The Palace during the long weekend in June with our 4 month old baby. We had high expectations of the place and we were somewhat disappointed. The design and architecture of the hotel is truly beautiful. The staff are very polite and welcoming. Our room was comfortable except for the non functioning air con, which was a... More

Was this review helpful? Yes 1
Bloemfontein, South Africa
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In order to experience “perfection” and a feeling of “completeness” in South Africa, the road to the Lost Palace, Sun City will be an important part of your journey. I cannot compare The Palace to my favorite hotels like “The Ritz London” or even “Caesars Palace Las Vegas” anymore, as it cannot be compared to any other destination in the... More

Was this review helpful? Yes 4
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

A large group of us stayed at the palace in April for a week. Our group took up 10 rooms, and the greater group took up another 60 rooms. We went for breakfast the one morning leaving our 2 cellphones to charge, on return 3 hours later, the cellphones had disappeared, we immediately called security and they opened a (slow)... More

Was this review helpful? Yes 10
Nairobi, Kenya
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel exceeded my expectations on all levels. Activities: It is situated within sun city and there are several activities to do right from watching a live performance at the theatre, watching a movie, going to the arcade, game drives, water sports to mention a few. As there are several activities at different times I would suggest that one plans... More

Was this review helpful? Yes 3
Santa Barbara, California
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel itself is amazing. The design and layout is a destination itself. Add to this an incredible big game park and a unique ability to get you to ride an elephant into the bush or go out to walk with the lions or play with lion cubs. There is nothing like it in the world. Weather you want the... More

Was this review helpful? Yes 4
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Additional Information about The Palace of the Lost City

Address: Sun City Resort, Sun City 0316, South Africa
Phone Number:
Location: South Africa > North-West Province > Sun City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Palace of the Lost City 5*
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Also Known As:
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City

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Amenities

Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Palace of the Lost City hotel in South Africa lavishes its guests with 5-star service. From the distinctive grandeur of the African Suite to the King Suite with its unforgettable maple paneling, delicately coloured ceilings and stunning views over the Lost City. Each room of this Sun City resort offers royal hospitality situated close to the Valley of the Waves and a short drive away from Johannesburg. ... more   less 
Number of rooms
338

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