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All 5 Sun City hotels

The Palace of the Lost City

5.0 of 5 Hotel   |   Sun City Resort, Sun City 0316, South Africa
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Ranked #1 of 5 hotels in Sun City
A recent review
3 of 5 stars reviewed 1 week ago
jashwinm Johannesburg, South Africa
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703 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Johannesburg, South Africa
Contributor
16 reviews 16 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for a weekend at the Palace of the lost city, must say was disappointed with the hotel room, it is very average for the price and does not look or feel like a palace room. The Hotel foyer , pool etc.. is great and some of the chandeliers etc are outstanding but the hotel room which was a superior... More

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Mossel Bay, South Africa
Contributor
19 reviews 19 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

When I decided to book our time away, I was unsure if a holiday in South Africa was what we wanted. We do I to take our longer holidays away from South Africa, so I took the risk and well it did pay off. Sun International have an amazing resort here, with something for everyone. We did so much in... More

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Pretoria, South Africa
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We had to request that two rooms be changed on three occasions, as the smell of damp was unbearable. Our door lock did not function and we were locked out for three hours after dinner, before they broke the door to let us in. We will certainly not be returning there !

Was this review helpful? Yes 2
Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

The Palace is outstanding! The rooms are very spacious & beautifully appointed,architecture & furniture breathtaking. Magnificent pool!!! Breakfasts were superb. Service was fantastic!! We had an absolutely amazing time & really can't wait to return.

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Johannesburg
Top Contributor
56 reviews 56 reviews
36 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel has been around for some time but still luxurious and comfortable. We were fortunate to get a west facing and sunny room. ( sometimes one is not that lucky). My favorite hotel in this complex is always Cascades because all rooms are sunny and its most central. The palace rooms are roomier and much comfortable. The staff very... More

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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Its a delight to look at the details in the architecture, furniture and art around the hotel. We took a tour of the premises with one of their guides. She brought us to the rooftop, which has a better view than our room. Breakfast was very enjoyable. The swimming pool heater was not very good in wintertime. There are pathways... More

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Johannesburg, South Africa
Contributor
19 reviews 19 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed for one night with my husband and baby and we had a great time at the hotel. A real 5 star experience. We attended the Miss SA pageant and stayed over at the palace. The staff are on point, the food is great, the rooms are spacious and of course there is lots to do at sun city!... More

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Senior Contributor
28 reviews 28 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My problems started before I even got to the hotel with a bungled airport pick up that the hotel promised to get back to me on but never did. Had to chase down missing laundry. Rooms in desperate need of renovation. Food was poor, service was apathetic. Avoid!!!!

Was this review helpful? Yes 1
Nairobi, Kenya
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Last week 8 of us travelled to Sun City to play golf (from Kenya). 2 nights @ The Palace / 2 rounds of golf was the plan. 4 days prior to arrival the resort informed our booking agent that they were closing both golf courses due to extensive rain damage. As the purpose of our visit was golf we requested... More

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Johannesburg, Gauteng, South Africa
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We decided to have a quick break at sun city over the long weekend just to get out of the city for a night, just a couple of things we noticed: 1. check in took ages. I'm not sure what the system is like, but it really is the longest I've ever waited. 2. Breakfast was really incredible, they put... More

Was this review helpful? Yes 3

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Additional Information about The Palace of the Lost City

Also Known As:
The Palace Of The Lost City Hotel Sun City
The Palace Of The Lost City Hotel
The Palace Of Lost City
Address: Sun City Resort, Sun City 0316, South Africa
Phone Number:
Location: South Africa > North-West Province > Sun City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Sun City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Palace of the Lost City 5*
Official Description (provided by the hotel):
The Palace of the Lost City hotel in South Africa lavishes its guests with 5-star service. From the distinctive grandeur of the African Suite to the King Suite with its unforgettable maple paneling, delicately coloured ceilings and stunning views over the Lost City. Each room of this Sun City resort offers royal hospitality situated close to the Valley of the Waves and a short drive away from Johannesburg. ... more   less 
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