We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Palace of the Lost City

5.0 of 5 Sun City Resort off the R556, Sun City 0316, South Africa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Palace of the Lost City
Professional photos View all
Browse nearby
The Palace of the Lost City
Write a Review

905 reviews from our community

Traveler rating
    612
    160
    65
    31
    37
See reviews for
288
317
13
107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (905)
  • Mar-May only
    (207)
  • Jun-Aug only
    (217)
  • Sep-Nov only
    (265)
  • Dec-Feb only
    (216)
All months
London & Monmouthshire
Top Contributor
63 reviews 63 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

Really Good service, lead by our waiter Patrick who worked really hard to ensure we had a great experience. He made a fuss of the children and my wife ensuring we had a good time. Staffing at the sun City resorts varies considerably but it was refreshing to meet someone who gave a polished performance. Although the service was slow,... More 

Was this review helpful? Yes
Oxford, United Kingdom
Senior Contributor
44 reviews 44 reviews
37 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

You have got to come to this place, we had a 11 night stay here and it is one of the nicest places I have ever been to and I have travelled! Sun City is a man made resort but tastefully done and the Palace Hotel is the best one there by a mile, the architecture etc, I was looking... More 

Was this review helpful? Yes
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have never stayed in a better hotel.... Opulence, stunning architecture and attention to detail, great helpful staff, beautiful walks, beautiful room, magic for families with the Valley of the Waves. Wi fi available. Stay here for a treat at least once in your life.

Was this review helpful? Yes
Johannesburg, South Africa
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 5 days ago NEW

Rooms: Excellent size, outstanding sleep quality (but the sofa bed wasn't great), amazing views however the furniture was slightly old. Food: Incredible dining area with an unbelievably large selection of breakfast. The room service is OK but efficient. The grill room is an absolute must-try! Service: Staff range from ok to very kind and caring. Overall quite pleased. Location: Smack-dab... More 

Was this review helpful? Yes
Mumbai (Bombay), India
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

The Palace Hotel is must to stay in Suncity without which you have never seen sun city .But the best thing about the Hotel is the buffet breakfast with the varieties which I have not found in any part of the world. The rooms are spacious and clean. There is a shuttle service running regularly to the casino and other... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 1 week ago NEW

First the good - great location, amazing wow factor, staff are very attentive and happy to help, great pool. The bad - family room sofa bed was completely collapsed in the middle and first night was terrible sleep for our kids. Told housekeeping on second night who changed mattress but that wasn't the problem. Third night they brought one additional... More 

Was this review helpful? Yes
Sandton, South Africa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to host our company year-end function at Sun City this year. We had the privilege of putting our staff up at the sumptuous Palace of the Lost City. It was heavenly. We unfortunately only stayed for one night so only got to experience one of the Palace's legendary breakfasts but I can confirm that many of our staff... More 

Was this review helpful? Yes
Johannesburg, South Africa
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We were privileged to stay at the Palace of the Lost City during the recent Nedbank Golf Challenge. What a wonderful experience. From the minute we arrived, the staff could not do enough to make us feel welcome and be helpful. Our room was magnificent, clean and spaceous, with a great view over the pool area. We recent stayed at... More 

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staying at The Palace is a shock to the sensors. Its sheer size and architecture will leave you speechless. From the 16 bronze statues, to the magnificent archways and lets not forget the gigantic Kings pool. Its hard to believe that this small mining town, with the vision of Sol Kerzner, has transformed into the go to place for many... More 

Was this review helpful? Yes
Minster on sea
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked my return over a year go after returning from the holiday of a lifetime with the company I manage for, I decided to return as I really wanted to be able to experience all the wonderful things with my my lovely wife, from the time we arrived to the very second we regrettably had to leave the service... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Palace of the Lost City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Palace of the Lost City

Address: Sun City Resort off the R556, Sun City 0316, South Africa
Location: South Africa > North-West Province > Sun City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Palace of the Lost City 5*
Number of rooms: 338
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Cheap Tickets, Agoda, Venere, Priceline, Despegar.com, Booking.com, Tingo and South African Hotels so you can book your The Palace of the Lost City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City

941 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (828)
Viewed
Pool/beach area (75)
Viewed
Bathroom (30)
Viewed
Hotel & grounds (310)
Viewed
Room/suite (85)
Viewed
Dining (74)
Viewed
View from room (27)
Viewed
Family/play areas (10)
Viewed
Other (217)

Management photos: Courtesy of the property manager

Viewed
All management photos (114)
Viewed
View from room (2)
Viewed
Hotel & grounds (26)
Viewed
Pool/beach area (5)
Viewed
Dining (12)
Viewed
Room/suite (36)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (1)
Viewed
Other (29)
Hotels you might also like...
Check In Check Out
Price Your Stay