We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Palace of the Lost City

Certificate of Excellence
Sun City Resort off the R556, Sun City 0316, South Africa
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
The Palace of the Lost City
Professional photos View all
Browse nearby
The Palace of the Lost City
Write a Review

1,008 reviews from our community

Traveler rating
    671
    186
    75
    36
    40
See reviews for
321
344
20
122
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1008)
  • Mar-May only
    (249)
  • Jun-Aug only
    (217)
  • Sep-Nov only
    (264)
  • Dec-Feb only
    (278)
All months
London, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We visited the hotel in April. The customer services here is way below standard. All the way from how they answer the phone to giving incorrect information. For us to book for lunch and we were told that it was fine for us to come in. On arrival at the restaurant we were told they had no information about is.... More 

Was this review helpful? Yes
Bangalore, Karnataka, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I went here with my friends & stayed here for 3 days and I must say it was a wonderful experience the Sun City the hotel everything was just awesome! The prices are very high but the quality of service which they provide and the overall property was totally worth it! :D

Was this review helpful? Yes
Gauteng, South Africa
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The kids thoroughly enjoyed their stay, the buffet was fantastic staff were friendly, and you get treated like royalty when staying at the palace. The gardens are beautiful and the reception area impressive

Was this review helpful? Yes
Switzerland
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed in the Palace for one night (Room 554). Check in was great, welcome was great and the room was the same as we remembered it the first time we as a family visited 12 years ago. The ''minor'' change this time, was the theft of some very valuable belongings (iPad, watch and wallet) from the room while we... More 

Was this review helpful? Yes 7
Aurora, Canada
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had planned our wedding here at the Palace of the Lost City back in November 2014. I finally have time to write this long awaited review. First off, the wedding co-ordinator Phumeza was great, understanding and helpful. The chef for our wedding Claudia Van Eyk, executed the food we had chosen perfectly....it was amazing! The venue was beautiful that... More 

Was this review helpful? Yes
Potchefstroom, South Africa
2 reviews
5 of 5 stars Reviewed 1 week ago

We visit the Palace often & it has never been disappointing. Every time we visit this magnificent piece of architecture you will always find new detail that you haven't noticed before. This is truly the perfect place to break away & relax for a weekend/week of absolute luxury. If I can only give one piece of advice... I think a... More 

Was this review helpful? Yes
Durban, South Africa
Top Contributor
51 reviews 51 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

The Palace is set in Beautiful , stunning Gardens with waterfalls abound, the Reception area is impressive and staff friendly , ,make sure to book The grill room and ask for an outside table, you will be seated by the fire lights and waters edge, It was fully booked when we phoned down but the concierge did make a plan... More 

Was this review helpful? Yes
Tehran, Iran
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

When I walked in, I felt like I'm a princess. totally stunning! I really liked to stay more. palace is a great place for love birds, and people who love to relax and enjoy luxury facilities. foods..services..swimming pool, rooms.. everything was fabulous but if you're a night owl you should think twice!

Was this review helpful? Yes 3
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wow , What a place , though I have to say not the best place I've stayed, lacking in something I can't put my finger on ,Huge , overwhelming , not the same vibe as Vegas , I still prefer the U.S. , maybe just me , I've been spoilt I guess.Nightlife was A lot to be desired, not a... More 

Was this review helpful? Yes 4
Top Contributor
224 reviews 224 reviews
34 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed 2 weeks ago

No, I did not stay here, I stayed at the next level - the hotel containing the Casino. But I did the tour and and as I say, the first time I win Lotto, I'm booking in. The Resort was opened in 1979 and has 2 International Standard 18 hole Golf Courses and the Valley of the Waves Pool. The... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

1,071 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (957)
Viewed
Dining (95)
Viewed
Hotel & grounds (344)
Viewed
Pool/beach area (87)
Viewed
Room/suite (97)
Viewed
Bathroom (32)
Viewed
View from room (30)
Viewed
Family/play areas (10)
Viewed
Other (262)

Management photos: Courtesy of the property manager

Viewed
All management photos (114)
Viewed
View from room (2)
Viewed
Pool/beach area (5)
Viewed
Hotel & grounds (26)
Viewed
Dining (12)
Viewed
Room/suite (37)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (1)
Viewed
Other (28)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question