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The Palace of the Lost City

Certificate of Excellence
Sun City Resort off the R556, Sun City 0316, South Africa
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The Palace of the Lost City
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The Palace of the Lost City
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1,028 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg, South Africa
Contributor
13 reviews 13 reviews
11 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This place is South Africa's hidden palace indeed. We live in the country and try to make a point of visiting this as often as we can. Stunning facade and reception area. Reminds you how "wild" this place is 😉 everything from the rooms to breakfast is amazing and foreign travelers will definitely have a great time with all amenities.... More 

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1 review
5 of 5 stars Reviewed yesterday NEW

Very friendly,polite and excellent service from check in to check out. I have stayed in many hotels and most of the staff think that they are doing you a favor their service is just pathetic. The staff at the Palace is unbelievably helpful and polite.

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Johannesburg, South Africa
Top Contributor
90 reviews 90 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

A Beautiful hotel with a beautiful setting. Inside Pilansberg. Five star luxury. The rooms are nice, spacious and comfortable. The staff is very helpful. Breakfast was great. A must see for anyone visiting Africa.

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at The Palace for a weekend as we were participating in the inaugural Sun City half ironman event. The first noticeable thing is the friendliness of the staff. They were exceptional, from the doorman to the restaurant staff to the cleaning staff. The room (standard ) was large and well furnished. We had a lovely view over... More 

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My experience of hotels is limited to South Africa and a few visits to America, however I can't imagine a better hotel than the Palace. I think the best part of our stay at the hotel was the staff and the service they offer. Alway available and extremely helpful. We only ever had breakfast at the hotel as it was... More 

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Mumbai (Bombay), India
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights at the palace n loved every moment at d hotel as well at d sun city. the rooms r quite spacious. the hotel staff were very helpful n caring .breakfast was good with variety of choices. would surely come again.

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Paris
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Palace for a weekend, coming from Johannesburg. We had two beautiful connecting rooms, very spacious and impeccably equipped. Service was extremely attentive and very friendly to the kids, who loved the atmosphere of the hotel, its "adventurous" and exotic flavor. We also liked the flamboyant decor, which is obviously over-the-top, but not tacky. The architecture is... More 

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Dublin
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my third weekend this year and every time feels like the first time. Staff were very helpful and caring as always. There was complimentary fruit and wine in the room. Breakfast was as good as always with plenty of choice. The weather was good for late April and spent a lot of time at the Pool. There were... More 

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Victoria, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Its taken me a while to write this but i must say The Palace of the lost city has to be one of the most beautiful and flawless hotels i have stayed in and i have stayedin many over the years. the service is outstanding they really do go out of their way to make you feel special and welcomed.... More 

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've been coming to The Palace for the past 7 years and I must say it never disappoints. The highlight of my visits here has to be the breakfast!! There's literally everything to eat there, from ice-cream to cereal to eggs, bacon, cheese and sausage to sushi and even sweet treats. The staff is friendly and the rooms are clean.... More 

Was this review helpful? Yes 4
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