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All 5 Sun City hotels

The Palace of the Lost City

5.0 of 5 Hotel   |   Sun City Resort, Sun City 0316, South Africa
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85%
Ranked #1 of 5 hotels in Sun City
A recent review
3 of 5 stars reviewed yesterday
Fatima A Bloemfontein, South Africa
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780 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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Bloemfontein, South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 of 5 stars Reviewed yesterday NEW via mobile

We stayed at The Palace during the long weekend in June with our 4 month old baby. We had high expectations of the place and we were somewhat disappointed. The design and architecture of the hotel is truly beautiful. The staff are very polite and welcoming. Our room was comfortable except for the non functioning air con, which was a... More

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Bloemfontein, South Africa
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

In order to experience “perfection” and a feeling of “completeness” in South Africa, the road to the Lost Palace, Sun City will be an important part of your journey. I cannot compare The Palace to my favorite hotels like “The Ritz London” or even “Caesars Palace Las Vegas” anymore, as it cannot be compared to any other destination in the... More

Was this review helpful? Yes 4
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

A large group of us stayed at the palace in April for a week. Our group took up 10 rooms, and the greater group took up another 60 rooms. We went for breakfast the one morning leaving our 2 cellphones to charge, on return 3 hours later, the cellphones had disappeared, we immediately called security and they opened a (slow)... More

Was this review helpful? Yes 6
Nairobi, Kenya
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel exceeded my expectations on all levels. Activities: It is situated within sun city and there are several activities to do right from watching a live performance at the theatre, watching a movie, going to the arcade, game drives, water sports to mention a few. As there are several activities at different times I would suggest that one plans... More

Was this review helpful? Yes 3
Santa Barbara, California
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel itself is amazing. The design and layout is a destination itself. Add to this an incredible big game park and a unique ability to get you to ride an elephant into the bush or go out to walk with the lions or play with lion cubs. There is nothing like it in the world. Weather you want the... More

Was this review helpful? Yes 3
Dallas, Texas, United States
Top Contributor
82 reviews 82 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was passing through this area once again and couldn't pass up dinning the Palace's great restaurant. I am never disappointed with the great hotel We dined in the main dining room to sumptuous wild game and native vegetables. The wine list is excellent and the service prompt. The decor makes this hotel one of my favorites on planet earth.... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is my 7th time visiting The Palace and I have to say that not once have I been disappointed by the service or the Hotel itself. Home away from home. Thank you for creating an environment where I can make beautiful memories with family & friends.

Was this review helpful? Yes 1
Johannesburg, South Africa
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

For anyone used to five-star travel, please avoid the Palace of the Lost City. We landed up there during an illegal staff strike, which we accepted was not the hotel's fault. However, what we could not excuse was the lack of communication (the manual for Crisis Communication 101 was quite clearly lost), the lack of a back-up plan and certainly... More

Was this review helpful? Yes 5
Johannesburg, South Africa
Contributor
13 reviews 13 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The high tea at the Palace of the Lost City must be the worst high tea I have ever experienced. Although we had booked in advance no-one had our booking on record. As a result we needed to do some explaining to security to be allowed entry into the Palace. Once seated in the restaurant, the waiters told us that... More

Was this review helpful? Yes 5
Johannesburg, South Africa
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for the long-weekend in June and loved the golf on both courses and the spa experience. I have stayed in the Palace many times before over the last decade and I am always impressed with the glamour of the hotel. The staff always make you feel special and I can really say that the service here is world... More

Was this review helpful? Yes 1
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Additional Information about The Palace of the Lost City

Address: Sun City Resort, Sun City 0316, South Africa
Phone Number:
Location: South Africa > North-West Province > Sun City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Palace of the Lost City 5*
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Also Known As:
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City

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Amenities

Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Palace of the Lost City hotel in South Africa lavishes its guests with 5-star service. From the distinctive grandeur of the African Suite to the King Suite with its unforgettable maple paneling, delicately coloured ceilings and stunning views over the Lost City. Each room of this Sun City resort offers royal hospitality situated close to the Valley of the Waves and a short drive away from Johannesburg. ... more   less 
Number of rooms
338

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