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The Palace of the Lost City

Certificate of Excellence
Sun City Resort off the R556, Sun City 0316, South Africa
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The Palace of the Lost City
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The Palace of the Lost City
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990 reviews from our community

Traveler rating
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315
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston
Top Contributor
372 reviews 372 reviews
104 hotel reviews
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Thank you Joanne and all the staff for making our stay a remarkable experience. Many restaurants, many activities, or just sit at the pool and relax. Nice rooms well appointed and the most friendly and professional staff to make the stay perfect. The property is very impressive, but the people make it special. It is the only choice for Sun... More 

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for a business conference a few years ago and it was a truly fantastic experience. Even though the hotel is ageing gracefully and will be due for a reno at some stage, the rooms were luxurious, the service was very good, the restaurants were high quality. Can't wait to go back with the family one day soon.

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Cape Town, South Africa
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We love going back to SunCity, and staying at the Palace should be the ultimate treat. However, the rooms are seriously in need of an update. Starting to look and feel dated. No wi-fi in the hotel came as a real surprise. Limited mini bar - no snacks. The breakfast buffet is a treat. Had one of our best meals... More 

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Australia
Top Contributor
50 reviews 50 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had a great stay at this hotel. It is close to so many things- the Pilanesberg game reserve, wave park and hot air ballooning. The bed is very comfortable and room looked nicely decorated and clean. Bath was nice and soaps/scrubs/shampoos were great. The breakfasts were fantastic- definitely good value and quality. The staff were friendly enough though not... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited the palace last year to celebrate my graduation. We spent three nights here and it was pure magic. From the beautiful room to fine dining. This hotel is the epitome of 5 star accommodation. Loved every moment.

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Foz do Iguassú, Parana, Brazil
Contributor
18 reviews 18 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Palace of the Lost City hotel stands out in Sun City International as the only 5-star hotel. It has great service, the rooms are spacious and Kingly, the WiFi is good, though measured, the room service is excellent and it's a great place to be truly 'lost', plus there are so many outside activities you can do that are... More 

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Miami, Florida
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at The Palace for four nights. This hotel was the reason why we decided to make South Africa the destination of this year's vacation. The Palace is the biggest and most luxurious of the Sun International complex in Sun City. The architecture and decor of the place is opulent, elegant and beautiful. The accommodations are... More 

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Marseille, France
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

+ : We totally enjoyed our stay in SunCity thanks to this hotel !! We hadn't been in SC in a while and chose to do it the right way by staying in the most luxurious hotel of the resort. Prices are expensive I must admit but at the end of the day, it is worth it. We chose to... More 

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Johannesburg
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

1: Why is a hotel like this allowing smoking in rooms? This is pathetic! Is is not very much a global standard in all 5 star international hotels to have all rooms = NON SMOKING! Since has this been allowed at Palace? Other Sin City hotels are no much better. 2: Heads need to roll as the reservation team is... More 

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Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

One of our favourite hotels and destinations for a relaxing break. Excellent service, great food and relaxed environment all within one location. Game drive to the Neighouring reseve, water sport at the Cabanas or just lazy river rides. All in a days work :) tnx

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