We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Palace of the Lost City

5.0 of 5 Sun City Resort off the R556, Sun City 0316, South Africa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
The Palace of the Lost City
Professional photos View all
Browse nearby
The Palace of the Lost City
Write a Review

971 reviews from our community

Traveler rating
    648
    175
    74
    35
    39
See reviews for
310
335
17
112
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (971)
  • Mar-May only
    (211)
  • Jun-Aug only
    (217)
  • Sep-Nov only
    (265)
  • Dec-Feb only
    (278)
All months
Johannesburg, South Africa
Top Contributor
73 reviews 73 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars NEW

I visit the Palace at least three it four times a year as it's a quick weekend escape from Johannesburg. Being so familiar, it slipped my mind to review The Palace is everything you would expect from a five star hotel and so much more!!!! Driving up to the hotel is magnificent and impressive. The attention to detail at every... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed yesterday NEW

I went to the palace of the lost as a business trip! I was surprised to be informed from the reception that we have to take care of our stuff Cuz the hotel is not responsible of things got stolen from our rooms! I have always had to put everything in the safe and lock my luggage with a locker... More 

Was this review helpful? Yes
Dubai
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The welcome at the hotel, the lovely huge rooms, a breakfast fit for the kings, the beautiful pools and a round to the top of one of the towers to absorb the beautiful surroundings. This hotel is a Jewel of South Africa. The adjacent game drive @ Pilanesburg, 2 beautiful Golf Courses and the lake make for an amazing surrounding... More 

Was this review helpful? Yes
Basingstoke, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The holiday was on a budget but my partner and I manage 1 night in the Palace. The room cost £223 for a twin with breakfast. Hotel was gorgeous! Breakfast was fantastic - 3 glasses of champagne each and an unlimited array of food over 2 1/2hrs with a pianist playing while we ate. Room was spacious and clean with... More 

Was this review helpful? Yes
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

A must visit and stay if you are in South Africa. You can easily spend 3 days in the Sun City doing various activities. We spent 2 days and wished we had 1 or 2 more days to explore even more. Game drive in morning was great but we were told a evening one is a must as well, unfortunately... More 

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
3 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

Great place for both families and conference. Service, clean and good food. However, numerous black outs and poor wifi wipe the fifth star away. Also, make absolutely 100% sure your transport back to Johannesburg airport is confirmed; mine was 'lost' and I had to panic deal (cash only!) with a local driver to catch my flight. That takes the fourth... More 

Was this review helpful? Yes 5
Vitoria, ES
Top Contributor
153 reviews 153 reviews
48 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful Hotel, richly decorated with African theme. Is inside the sun city complex, with several attractions and nice restaurants. Next to the Pilanesberg Park, where we had Safari Game Drive and the Balloon Safari. The breakfast is amazing, with numerous options. Service and incredible staff incredibly concerned about their welfare. Themed resort in style. It is worth staying at The... More 

Was this review helpful? Yes 2
Newcastle, Australia
Top Contributor
52 reviews 52 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

How big is this place? Have you ever seen the Adam Sandler movie blended? Well the movie was shot in the dining area of The Palace. This place doesn't know the meaning of the word small, rooms are big, the dining rea is big, everything is big. First impressions are wonderful, pulling into the grounds and you instantly view monkeys... More 

Was this review helpful? Yes 1
Port Shepstone, South Africa
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is my second stay in 3 years at the Palace. The service standards at this hotel has really dropped. Upon checkin, there was no sparkling wine offered. For a 5 star place I found this odd. Upon asking, we were told that it was only offered later in the day, but this was not true when I checked the... More 

Was this review helpful? Yes 8
Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

5 star accommodation and service. Turn down service is great. Different restaurants with different charms. Best breakfast that I have ever had in a lovely, well appointed space. Beautiful, clean pools - look out for the secret one!

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Palace of the Lost City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Palace of the Lost City

Address: Sun City Resort off the R556, Sun City 0316, South Africa
Location: South Africa > North-West Province > Sun City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Palace of the Lost City 5*
Number of rooms: 338
Reservation Options:
TripAdvisor is proud to partner with Cheap Tickets, Expedia, Agoda, Priceline, Despegar.com, Hotels.com, EasyToBook, Odigeo and Tingo so you can book your The Palace of the Lost City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City

1,051 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (937)
Viewed
Room/suite (94)
Viewed
Dining (93)
Viewed
Bathroom (32)
Viewed
Hotel & grounds (337)
Viewed
Pool/beach area (82)
Viewed
View from room (30)
Viewed
Family/play areas (10)
Viewed
Other (259)

Management photos: Courtesy of the property manager

Viewed
All management photos (114)
Viewed
View from room (2)
Viewed
Hotel & grounds (26)
Viewed
Pool/beach area (5)
Viewed
Dining (12)
Viewed
Room/suite (36)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (1)
Viewed
Other (29)
Hotels you might also like...
Check In Check Out
Price Your Stay