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Stay Easy Rustenburg

Certificate of Excellence
4th Avenue Waterfall East, Rustenburg 0300, South Africa
Stay Easy Rustenburg
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55 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
  • All months
    (55)
  • Mar-May only
    (10)
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    (18)
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    (14)
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    (13)
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Pretoria, South Africa
1 review
4 of 5 stars Reviewed today NEW

The facility is okayand up to standard. The two challenges that i always encounter at stay easy hotel is air conditioning especially in winter, one will not love to stay there during that season. The other thing is their breakfast, I know many guest who use only accommodation without breakfast but been paid.

Review collected in partnership with Tsogo Sun Hotels

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Johannesburg, South Africa
Level Contributor
6 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

Wow, Tsogo Sun, a top chain in SA. The service at this hotel was so poor from the minute I walked in to the day a checked out, which was a month. 1. Food The breakfast is the same every single day, no variety. If you want an omelette, they cannot make you one. To get lunch and dinner, they... More 

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Willie K, General Manager at Stay Easy Rustenburg, responded to this review

Dineo, thank you for the review of our property. We acknowledge your feedback, but I would just like to point out a few things. Stay Easy Rustenburg is a limited service budget hotel. Our breakfast is advertised as a light easy breakfast, and the variety is the same accross the brand. Unfortunately the Stay Easy brand does not serve dinner,... More 

A TripAdvisor Member
3 of 5 stars Reviewed 4 weeks ago

I have been staying at this Hotel on a regular basis for business. The last two stays have not been what I expect from a Tsogo Sun. The reception staff have changed and so has the service received. After a long day it was always such a pleasure checking in, being greeted and welcomed with a warm smile as a... More 

Review collected in partnership with Tsogo Sun Hotels

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Willie K, General Manager at Stay Easy Rustenburg, responded to this review

Thank you for the feedback. The Management team would like to request that you report any service issues experienced during your stay, as we have a dedicated team that can assist you with related issues as you mentioned in your review. I trust that our new front office team will provide the service as expected of the brand, and I... More 

Pretoria, South Africa
1 review
5 of 5 stars Reviewed April 13, 2015

Pleasant welcome - well situated hotel. Air conditioning in on of the rooms didn't work and couldn't be fixed by staff - we just stayed the one night. None of the in room telephones were operational in either of the rooms. Wi-Fi connection was too complicated to be bothered with. Small little thing - otherwise pleasant spot. Will def go... More 

Review collected in partnership with Tsogo Sun Hotels

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Willie K, General Manager at Stay Easy Rustenburg, responded to this review

Thank you for the positive review of our property, we appreciate the honest feedback. We will ensure our maintenance team inspect the rooms to ensure the aircon and intercom system is fully operational. We hope to see you back soon. More 

Midrand, South Africa
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 4, 2015

It's a great stay and a short stone throw to Sun City. With this in mind it makes it ideal place for a rest (Rust). The breakfast was Devine and the room was up the premium one would expect from the Tsogo group, the best.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Willie K, General Manager at Stay Easy Rustenburg, responded to this review

Thank you George for the positive review of our property. The feedback will be shared with the team, and we hope to see you back in the future. More 

Gaborone, Botswana
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed March 2, 2015

Check-in/out was a bliss. They accommodated our request for a double bed even though on the internet we booked single beds room. The room was clean, bed comfortable and noise levels at night were ok, though we were on the side of N4. The shower was the only issue we had, other than the non-remote controlled air-con, the water spilled... More 

Review collected in partnership with Tsogo Sun Hotels

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Willie K, General Manager at Stay Easy Rustenburg, responded to this review

Thank you for the positive review. It is always good to receive great feedback from our neighbours in Botswana. We hope to see you back for a visit to Rustenburg soon. More 

Lichtenburg
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 18, 2015

Slept there for two days. Clean, friendly and helpful staff. But need to improve on their amneties supplies incase one forgets to pack a body lotion. Near the mall but needs also to increase their restaurant list. Breakfast not bad. Rooms not friendly enough for families longstay (small tv, limited channels)

Was this review helpful? Yes 1
Willie K, General Manager at Stay Easy Rustenburg, responded to this review

Dinah, thank you for the review. Most of our business is midweek corporate business and weekend leisure business. As a 2 star property we offer the best continental breakfast available, and yes, our clients use restaurants in the mall for dinner. We have selected only a handfull of the best restaurants to cater for our clients needs. There are additional... More 

Klerksdorp, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

The staff is very helpful + Accommodation excellent and Food very good. Rooms clean and organised. Pool area clean and comfortable. Quality of service, parking arrangements and security are very good.

Review collected in partnership with Tsogo Sun Hotels

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Willie K, General Manager at Stay Easy Rustenburg, responded to this review

Carlos, thank you for the positive review of our property. It is always good to know, that we live up to our promise, and we hope to see you back in the near future. More 

Pretoria, South Africa
1 review
4 of 5 stars Reviewed January 4, 2015

The service was good and the reception acceptable. We enjoyed the stay except for pool that closed down at 08:00. The room was good except for the shower door that did not seal and the shower drain that run out extremely slowly cutting our showers short. We will come back again and that most propably says it all.

Review collected in partnership with Tsogo Sun Hotels

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Willie K, General Manager at Stay Easy Rustenburg, responded to this review

Janet, thank you for the positive feedback. We will address your concerns with the relevant team members. We wish you all the best for the new year, and hope to see you back soon. More 

Kimberley, South Africa
2 reviews
5 of 5 stars Reviewed December 10, 2014

the service was excellent, if there was any other thing that was average, i could not pick up due to the perfect service i received.access to the hotel is a bit tricky one need to be improved by signage and directions

Review collected in partnership with Tsogo Sun Hotels

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Willie K, General Manager at Stay Easy Rustenburg, responded to this review

Thank you for the positive review. Hopefully the new road will be completed in the new year. Enjoy the festive season, and travel safely during this time. More 

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