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Stay Easy Rustenburg

Certificate of Excellence
4th Avenue Waterfall East, Rustenburg 0300, South Africa
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Stay Easy Rustenburg
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106 Reviews from our TripAdvisor Community

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Gaborone, Botswana
1 review
5 of 5 stars Reviewed 1 week ago

everything was perfect, Friendly staff and always smiling. Clean Hotel. Checking in and out is fast. There is nothing as beautiful as being addressed by name. Booking on line is easy and my requirements were attended to

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Pinkie Mary-Ann M
Willie K, General Manager at Stay Easy Rustenburg, responded to this review

Thank you Pinkie for your feedback. It is always good to see a satisfied customer, and we hope to welcome you back soon. More 

Gaborone, Botswana
1 review
5 of 5 stars Reviewed 1 week ago

The reception was good, the room is spacious and it was clean but housekeeping should make sure that they clean all the power switches because the power switch for the table lamp was very dirty and visibly stained. Otherwise everything else was excellent; wifi, the breakfast and service

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 261sylviat
Willie K, General Manager at Stay Easy Rustenburg, responded to this review

Thank you for the positive review of our property. We really appreciate the feedback. I will bring your concerns to the attention of our housekeeping supervisor. Hope to see you back soon. More 

Rustenburg, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

This was an amazing experience . Everything was professional , services are excellent. Family was satisfied and i was satisfied. The security is tight , pool area brilliant . Room temperature on point

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank tshiretsim
Willie K, General Manager at Stay Easy Rustenburg, responded to this review

Thank you for the excellent feedback on our property. We appreciate the comments, and we hope that we will see you back in the near future. More 

Pretoria, South Africa
1 review
4 of 5 stars Reviewed 3 weeks ago

the bed was not comfortable I think the bedding need to be changed maybe after 5 year because the side of the bed i was sleeping at was not comfortable, the service was good, the room was clean the wifi was ok

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank lettym161
Willie K, General Manager at Stay Easy Rustenburg, responded to this review

Thank you for the feedback. We appreciate the comments, and will ensure that your feedback and suggestions are shared with the team. We hope to see you back in future. More 

Johannesburg, South Africa
Level Contributor
9 reviews
9 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

The experience was just as the name says "Stay Easy" Check in was not complicated (I was surprised) greeted by an enthusiastic team member asking for my million dollar signature, scanned my room card and that was it. My room was a bit outdated doesn't match the modern feel of the swimming pool area and the external feature of the... More 

Helpful?
Thank Tones1981
Willie K, General Manager at Stay Easy Rustenburg, responded to this review

Thank you for the feedback. We hope to improve on your experience on your next visit. Thank you for the positive feedback, and we will definately attend to your relevant comments. More 

Gaborone, Botswana
Level Contributor
8 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Check-in/out was a breeze. Room was fine and clean. However, sheets and towels should be replaced, at least in the room we were in. They were not as white! Parking was fine, but then again it was not a busy weekend.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank nkgautz
Willie K, General Manager at Stay Easy Rustenburg, responded to this review

Thank you for the feedback. I will discuss the change of linen with our housekeeping department, and certain criteria should be met daily. Thank you for the review, and we hope to see you back soon. More 

Gaborone
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel is exceptionally clean and has all the necssary stuff one would want to have when on a holiday.Staff are very helpful and know what is expected of them. Customer service is excellent, all through out the other departments.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank thatop2016
Willie K, General Manager at Stay Easy Rustenburg, responded to this review

Thank you indeed for the excellent feedback. We hope to keep up the good service, and we hope to see you back in the near future. More 

Gaborone
1 review
5 of 5 stars Reviewed 3 weeks ago

I think you must have interlocking rooms for a family like when I travel with kids and there must be a proper restaurant to serve meals like lunch dinner . otherwise the place is beautiful to relax in

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank jacqualiat
Willie K, General Manager at Stay Easy Rustenburg, responded to this review

Thank you for the feedback. Please check with our reservations team to book interleading rooms on your next visit. We do have interleading rooms, that is ideal for families with children. They are however very popular, and I suggest you give us a call in advance to book. Hope to see you back soon. More 

Gaborone
1 review
3 of 5 stars Reviewed 4 weeks ago

The building is still new and appealing. But the towels are so old. Please maintain the shower faucet. In the lobby please avail more electrical plugs for customers who want to work from the lobby. Otherwise service was very good and the personnel is welcoming.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 259luckym
Willie K, General Manager at Stay Easy Rustenburg, responded to this review

Thank you for the feedback. We will look at your concerns ragarding the towels, and hope to see you back in the near future. More 

MAFIKENG
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff members are very friendly and very helpful. The hotel is well positioned as is next to the national road and business centre. If you may, could increase shower gels to at least three bottles

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank alpheusk
Willie K, General Manager at Stay Easy Rustenburg, responded to this review

Thank you for the feedback. We hope to see you back in future. More 

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