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Sparkling Waters Hotel

Rietfontein Farm JQ 348 | NA, Rustenburg 3000, South Africa
Sparkling Waters Hotel
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51 reviews from our community

Traveler rating
    19
    16
    10
    4
    2
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15
19
Solo
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lagos, Nigeria
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I always stay at this Hotel whenever I am in the area. You get what you expect from a 3 star hotel, AND much more. The décor is slightly dated, but it’s part of the charm one has come to love about this place. Rooms are always clean, tidy and well maintained, of course you smell dampness, but what do... More 

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Paul B, Owner at Sparkling Waters Hotel, responded to this review

Many thanks for your Tripadvisor review. We have built up a reputation over the years for warm hospitality in the country. At 1-1.5 hours from Gauteng, we are the Getaway that is not Faraway. Our staff continue to be our best asset and continue to receive glowing compliments from guests. The food has always been one of our main attractions,... More 

Johannesburg, South Africa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have been to Sparkling Waters on a number of occasions,this time with our 3 young grand kids and their Mom.Whilst the rooms are quite dated,they are nevertheless clean and well maintained.The service,food and general attentiveness of all of the staff made up for it.The weekend sped by,as the kids were always occupied,either playing in the pools,other outdoor activities,or watching... More 

Was this review helpful? Yes 1
Paul B, Owner at Sparkling Waters Hotel, responded to this review

Thank you very much for your Tripadvisor review. It is wonderful to read that you keep returning to our Oasis in the Mountains. We have second and even third generations of family members who come back to us on a regular basis. The Magaliesberg Canopy Tour and Sparkling Spa are added draw cards, which combine with the Hotel to make... More 

Greater London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 25, 2015

We spent 2 nights at a boutique hotel followed by 4 nights at Sparkling Waters. The former was smart and modern whereas "SP" is not but we preferred the friendly home comfort feel of "SP". Yes the decor is dated and the TV wasn't flat screen but does that really matter? The grounds are beautiful and well kept, the pool,... More 

Was this review helpful? Yes 2
Paul B, Owner at Sparkling Waters Hotel, responded to this review

Many thanks for your Tripadvisor review. It is always a pleasure to read positive reviews as it ensures that we are exceeding our guests expectations. As another guest mentioned recently, we are not the smartest hotel but we strive to offer a warm hospitable country atmosphere where everyone is catered for. We continually receive positive feedback about our staff from... More 

Southampton, United Kingdom
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 16, 2015

Not the fanciest spa in the world and not the smartest hotel in the world but it has a charm of its own. The staff were all friendly and could not do enough to make our stay comfortable. The menus could do with some updating but the evening and breakfast buffets more than made up for that. The gardens were... More 

Was this review helpful? Yes 2
Paul B, Owner at Sparkling Waters Hotel, responded to this review

What a delight to receive your Tripadvisor review. We have built up our reputation of a homely country experience over twenty years, and it is wonderful to read that you appreciated what we aim to achieve, which is to provide good hospitality and to accommodate people who want activities along with those that just want to relax. We look forward... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 6, 2015

People need to know what they are getting here... It's "ok" if you just want a bed and a pool and a park for kids. But it's SERIOUSLY nothing fancy AT ALL, and probably should have their 3 stars challenged. The decor is horribly outdated, right down to warn and threadbare "salt and pepper carpets", musty smelling rooms and archaic... More 

Was this review helpful? Yes 3
Paul B, Owner at Sparkling Waters Hotel, responded to this review

Thank you for your review on Tripadvisor. We take all guest feedback positively and I have had a meeting with Housekeeping about the room issues that you raised. Your concerns were discussed in our last board meeting and points added to our development agenda. Thank you for mentioning the positive aspects of your stay, especially the food and Magaliesberg Canopy... More 

Brisbane, Australia
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 6, 2015

This is our third December we have stayed at Sparkling Waters and we always leave completely satisfied. The accommodation is spacious, clean and comfortable. Rooms have comfortable beds, aircon, chairs indoors and outdoors. The rooms and hotel are set in the most beautiful gardens, so well landscaped and kept. After breakfast most guests seem to end up lounging about the... More 

Was this review helpful? Yes 1
Paul B, Owner at Sparkling Waters Hotel, responded to this review

Many thanks for your fabulous Tripadvisor review. We are absolutely delighted that you continue to enjoy your stays with us over the Season period. Our staff are our greatest asset and I have passed on your compliments to Violet in the dining room. She was pleased that you appreciated her service. Your comments and feedback are very well received as... More 

Johannesburg, South Africa
Contributor
19 reviews 19 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 19, 2014

I had the privilege of staying at this hotel in October 2014. First of all i was not to impressed being 26 km away from Rustenburg, as I was working in Rustenburg that week. Well did I change my tune, the rooms are airy and big. The facilities are clean, pool is sparkling and the grounds are kept spotless. The... More 

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Paul B, Owner at Sparkling Waters Hotel, responded to this review

Many thanks for your Tripadvisor review, and for your kind thoughts and comments about the hotel. As you say, we are 20 or so minutes drive from Rustenburg, and a world away, as we are ideally located in the clean air of the Magaliesberg Mountains. We are a business and conference venue as well as a family resort. Many of... More 

Cardiff, Wales
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 19, 2014

I stayed in this hotel at the beginning of December for two nights. The food was terrible the service was the same and the accommodation appeared not to have changed from the 1970's. It would be fare to say I would not stay here again. Even in the bar the staff seemed to be more interested in serving the other... More 

Was this review helpful? Yes 1
Paul B, Owner at Sparkling Waters Hotel, responded to this review

Thank you for your Tripadvisor review, and for choosing Sparkling Waters Hotel & Spa as your base for the Sun City Golf Competition. Your views are valuable to us as guest feedback is a way of checking if we are meeting or exceeding expectations. Unfortunately, it is difficult for us to react to some of your comments without follow up... More 

Johannesburg, South Africa
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 17, 2014

I have been visiting Sparkling Waters for the past 20 years. I have visited here with as many as five of my kids at once, and as a couple. The core of why I enjoy coming here has remained the same. There is plenty to keep kids busy as long as the weather is good. Adults can escape to the... More 

Was this review helpful? Yes
Paul B, Owner at Sparkling Waters Hotel, responded to this review

Thank you for your Tripadvisor review. Your feedback is most helpful to us as it assists us in seeing if we are delivering and meeting or exceeding guests' expectations. Thank you for mentioning the positive aspects of your stay with us, and I am pleased that you continue to choose us as your family getaway venue over the years. I... More 

Botswana
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 9, 2014

a wonderful resort set in the hills surrounding Rustenburg.Ideal weekend get away, or family holiday . Conventions are also catered for . tastefull on suite rooms with tea/coffee station. Offering a wonderful restaurant with 5 star meals. very friendly staff and mangement. There is a Spa set in the gardens for very relaxing treatments on offer. They also do the... More 

Was this review helpful? Yes
Paul B, Owner at Sparkling Waters Hotel, responded to this review

Thank you so much for your lovely complimentary comments about the Hotel, Spa, and Magaliesberg Canopy Tour. We are fortunate to host many guests from Botswana, as Gaborone is only 2.5 hours drive from us, making Sparkling Waters Hotel an ideal weekend retreat from Botswana's Capital City, as well as a perfect Conference location venue. We look forward to greeting... More 

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