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Protea Hotel Mafikeng

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80 Nelson Mandela Drive, Mafikeng 2745, South Africa
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1 room 1 guest
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Protea Hotel Mafikeng
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26 Reviews from our TripAdvisor Community

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Traveler rating
    6
    14
    5
    1
    0
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Harrismith, South Africa
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Check-in and check-out were good. The room was small but clean. Restaurant staff members were not giving a good service because their service was slow and at times they forgot to help guests. Food served during dinner was not delicious and when food was finished they did not increase the supply, even when they served buffet. The were no places... More 

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Western Cape, South Africa
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

the Buffet was of a poor quality, there was roast meat, long waits to be served and refills took a long time. the Buffet had no real choice of food. The rooms were comfortable and clean. Breakfast buffet is also very limited. the building feels like an old age home that was converted into a hotel.

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Cape Town Central, South Africa
Level Contributor
69 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our car broke down on the way to Botswana and we were depressed and anxious to get going. The staff in this hotel where we had to get a last minute booking were outstanding. The porters helped unpack all our camping gear and soothed my wife's tears of dismay at our predicament. The front desk allowed us some extra wi-fi... More 

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Pretoria, South Africa
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 24, 2015

Maybe it was just bad day, upon my arrival in mafikeng there was load shedding, luckily the hotel has generator. So there was hope, checking process was good, when I get to the room, I was highly disappointed by the not so clean room. I asked for a better clean room, and I was becoming comfortable. Then comes dinner time,... More 

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Hermanus, South Africa
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed March 6, 2015

Business in the North West and not wanting to drive to and from Gauteng in one day then here is the ideal place to stay. From check in to check out the hotel functioned well. Everything in its place and everything worked. It is so easy to let standards slide outside of the main city centres but here in Mafikeng... More 

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New York City, New York
Level Contributor
165 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
5 of 5 stars Reviewed January 28, 2015

I needed a place for one night in the Mafikeng region. This hotel was recommended. I was so pleasantly surprised. Although it is in a fairly small town, the hotel is just beautiful. The rooms are as fine as I found anywhere. Beautifully appointed, they include air conditioning, hot showers, lie flat bath tub. The best part was the friendly... More 

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Centurion
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 18, 2014

Stayed for 2 nights. Curteous and helpful staff. Great location near shopping centres. Sleep quality is good as there is not much noise around. Rooms are modern and spacious. Breakfast and dinner was great. My only dissapointment was the pool area which was full of leaves and no one bothered to clean it. Overall a great hotel to stay.

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Benoni, South Africa
Level Contributor
145 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed December 6, 2014

Stayed only one night on a business trip. I was quite surprised to find this hotel there. The staff was very friendly and helpful. The hotel is new and has a charming reception and decor. I also enjoyed the food. If the Chef makes dumplings, have more than one, they are worth it. Everything was working and clean and neat.... More 

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Pieter K, Deputy General Manager at Protea Hotel Mafikeng, responded to this review

Dear Herman K, Thank you for your feedback in your review, we will be sure to convey to the STAFF your comments about the level of friendly and helpful service you have experienced. Our dumplings is a local favorite and we are happy that we could offer you a homely meal after a long day in the office ! We... More 

Cape Town
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 14, 2014

Minus a seemingly large amount of guesthouses in the area, there are only two hotels in Mafikeng/ Mmabatho. Protea hotel is a business hotel in the main and Mmabatho Sun/ Palms, approximately 3-4km up the road, is a leisure/ family hotel. Protea hotel is the newest hotel of the two with a more contemporary interior. My room was clean and... More 

Was this review helpful? Yes 1
Pieter K, Deputy General Manager at Protea Hotel Mafikeng, responded to this review

Dear Daniel-CPT, Thank you for your feedback in your review. Our GUEST comments and critique is highly valued as that is the true yardstick that we use to improve and correct our service offering in the areas we fall short. We have taken the necessary steps to make sure that the service shortfalls in the areas you have mentioned have... More 

Pretoria, South Africa
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 10, 2014

I conducted a workshop at this hotel in October and I was pleasantly surprised by the cleanliness, friendly staff and good food. For a hotel in a small town it competed with some of the hotels in big cities. I enjoyed my walks in the afternoon on the paved walkways towards Mmabatho Palms. My only disappointment was the time it... More 

Was this review helpful? Yes
Pieter K, Deputy General Manager at Protea Hotel Mafikeng, responded to this review

Dear Jane M, Thank you for your the kind words in your review, we will be sure to convey to the STAFF your comments about the level of friendly service and good food you have experienced. It is only with the valuable feedback from our GUESTS that we are able to improve on our service and I am happy to... More 

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