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Australian Arms

Tucker Street, The Big Hole Complex, Kimberley, South Africa
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25 Reviews from our TripAdvisor Community

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Hammanskraal, South Africa
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

Star ratings are great at creating expectations, and should be of some indication of what to expect. The problem when one checks in the guide to numbers of stars and what they represent is not in the back of your mind. For a 4 star rated establishment preparing a booking for 4 people in a room with a double and... More 

Helpful?
Thank Trevor4Kwalata
Townsville, Australia
1 review
1 of 5 stars Reviewed 4 weeks ago

Australian Arms should not be advertised at all. We arrived and there were one person who was not helpful at all. Everything was cleaned about 10 years ago, the beds was slept in and ... Well we end up driving away searching for a place to spend the night. I can't believe that you were not informed that we did... More 

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Helpful?
Thank Johan V

Travelers are raving about these Kimberley hotels

1 review
1 of 5 stars Reviewed December 18, 2015 via mobile

As a family we felt unsave and lost when nobody came to help us at reception. The man who eventualy showed up didn't know where our rooms were. The terrain was dirty and looked unkempt. Finaly we got to our rooms and everything looked dusty and the one room's bed looked as if someone already used it and it hadn't... More 

Helpful?
Thank Lulani v
Johannesburg, South Africa
2 reviews
4 of 5 stars Reviewed November 15, 2015

The rooms are very spacious, and is equipped with all you need for a 5 day stay like mine. The breakfasts provided by Australian Arms are delicious and they have an fantastic "Oxidental" restaurant on the premises that provides delicious lunches and dinners.

Review collected in partnership with this hotel

Helpful?
Thank cobusj658
pretoria
1 review
3 of 5 stars Reviewed September 27, 2015

Hi the people are very friendly, but the contact numbers on website does not work after hours.When I arrived just after 19h00 (not late many flights from jhb arrive this time) I could net get hold of anyone, cell en office no on website just rings. the gate guard did also not know about my arrival. I had to wait... More 

Review collected in partnership with this hotel

Helpful?
Thank I786AQchrisw
USA
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed September 10, 2015

This is an amazing place to stay for a visit to the big hole. The hotel is located in the old town so literally steps from the museum. The rooms are amazingly comfortable, the staff is friendly and welcoming. The location is ideal as you can walk around the old town and there is a great restaurant within walking distance.... More 

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Helpful?
Thank WWtravelerUSA
Uitenhage, Eastern Cape, South Africa
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 1, 2015

Place lovely, and something to do. However the accommodation does not live up to its AA 4 star rating. The single beds only had one pillow on each bed. There was no DSTV in the room although this was advertised, the shower which is large and great with hot water, has a leak where the shower head meets the spring... More 

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Helpful?
Thank Moyra B
Huddersfield, United Kingdom
1 review
4 of 5 stars Reviewed August 6, 2015

We stayed here to celebrate our 28th Wedding anniversary, whilst touring South Africa. The Luxury suite, with slipper bath was wonderful. Going around the museum after dark, with the lights in the shops on was magical - the best time to see them as the sunlight in the day caused major reflections. a few maintenance issues (eg only one light... More 

Review collected in partnership with this hotel

Helpful?
Thank BrianDavison
Johannesburg, South Africa
1 review
3 of 5 stars Reviewed June 28, 2015

Found it difficult to locate. I was o a motorcycle and I rode all around the big hole trying to find the place. Most people didn't know the "Australian Arms". Eventually the security guard at the Protea Hotel told me how to get there. The room was nice and big but the furniture was old and even delapidated. The breakfast... More 

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Helpful?
Thank Abe K
George, South Africa
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 11, 2015

What a great experience to stay in the Kimberley Big Hole complex. It was like taking a step back in time, but with all the comforts of home. We really enjoyed our stay and would definitely recommend it.

Review collected in partnership with this hotel

Helpful?
Thank Tania S
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