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Garden Court Kimberley

3.0 of 5 120 Du Toitspan Road, Kimberley 8301, South Africa
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Certificate of Excellence 2014
Garden Court Kimberley
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Garden Court Kimberley
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76 reviews from our community

Traveler rating
    28
    26
    18
    2
    2
See reviews for
18
6
5
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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  • All months
    (76)
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    (19)
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    (18)
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    (18)
  • Dec-Feb only
    (21)
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Upington
1 review
5 of 5 stars Reviewed yesterday NEW

I cant wait to return there, that is my home away from home. I always get value for money with them, the hospitality is of UBUNTU. They treat me like a family member, Thumbs UP for KBY Garden Court Hotel.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
trevorphilander, General Manager at Garden Court Kimberley, responded to this review

Dear Wilson, thank you for taking the time to write this great review on your stay with us. I will share this great service and stay experience our staff deliver to our guests with our whole team. Our staff are the true ambassadors in our hotel and will be delighted to note that their input and interaction with our guests... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Best value for money in Kimberley. I have stayed at this hotel over 20 times.....always on business. It serves the businessman well. Their (free) wifi is excellent as is the breakfast. The rooms are always spotless and of a high standard. The manager, Trevor, runs a great team. It is ideally situated in town and has a steakhouse attached to... More 

Review collected in partnership with Tsogo Sun Hotels

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trevorphilander, General Manager at Garden Court Kimberley, responded to this review

Dear James, thank you for the great feedback on your stay with us. I'm glad that your stay experience have been consistent throughout all your visits and would like our team to take the credit for delivering on our brand promise and being ambassadors for the group and Kimberley. As always, our team look forward to your stay with us.... More 

Pretoria, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

The stay in your Hotel was truly refreshing and very good value for money. I will most certainly stay in your hotel again. It was a first time experience for my kids and we all enjoyed it very much. Thank you very much for your good service and efficiency during check-In and check out.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
trevorphilander, General Manager at Garden Court Kimberley, responded to this review

Dear Benjamin, Thank you for taking the time to write this great review on your stay with us. I shall share your feedback with our whole team to highlight the positive stay experience they deliver to our guests. We shall certainly look forward to you next stay with us. Warm regards Trevor More 

Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I've stayed a few times at this hotel. Nice hotel at reasonable rates. Rooms are slightly dated/tired. Basic gym but adequate. Average breakfast but good value as it is included in the price. Good service. Reception service good. Spur restaurant in the hotel is convenient with average food and good steak. Friendly helpful staff. Fairly well positioned almost in city... More 

Was this review helpful? Yes
trevorphilander, General Manager at Garden Court Kimberley, responded to this review

Dear Rocco, thank you for your review and valuable feedback on your stay with us. Your comments on our bedrooms are noted and we will be completing the upgrade of our aircon units within the 1st quarter of this year and possibly update some items in our bedrooms to give it a more modern feel and look. I shall share... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed December 19, 2014

All was well, I arrived late in the night. All that happened in the hotel for a short period of time was great for me. I actually loved every moment. I hope the service doesn't differ from the person who on duty at that moment.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
trevorphilander, General Manager at Garden Court Kimberley, responded to this review

Dear Thami, thank you for the great feedback on your stay with us and am glad that you had a wonderfull stay experience in Kimberley. Hoping to welcome you back soon Warm regards Trevor More 

Bloemfontein, South Africa
1 review
4 of 5 stars Reviewed December 4, 2014

I enjoyed my stay at the Garden Court. The staff were extremely friendly and helpful. My room was neat, tidy and comfortable. My requests for further assistance were accommodated and promptly attended to. I will definitely return to the Garden Court on any further trips to Kimberley.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
trevorphilander, General Manager at Garden Court Kimberley, responded to this review

Dear Sammyjs, thank you for taking the time and efford to write a review on your stay with us and thank you for the great feedback which I will share with our whole team. looking forward to welcoming you back to Kimberley Warm regards Trevor More 

Cape Town, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 28, 2014

I traveled from Cape Town to Kimberley on the 28th of November to attend a wedding on the 29th. After traveling this far and going up to your two rooms and finding unmade beds, bottles, plastic bags and cellphone chargers all over the room, I could not deal with this. To top it all off, one non-smoking room was smoked... More 

Was this review helpful? Yes 1
trevorphilander, General Manager at Garden Court Kimberley, responded to this review

Dear Mr Marcbarry, please accept my sincere apologies for the poor service delivery received at check in. I can assure you that this is not how we treat our guests and present our rooms. I would be very much like to have more input as to what transpired on your arrival at our hotel so that I can take the... More 

Boksburg, South Africa
1 review
5 of 5 stars Reviewed November 24, 2014

Service was excellent room were also clean as exoected-Garden court as discussec with Lindi please find out from vitality about the changes i.e booking accormodation is noloner 48hrs it is now 21days before.

Review collected in partnership with Tsogo Sun Hotels

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trevorphilander, General Manager at Garden Court Kimberley, responded to this review

Dear Alfred, thank you very much for the great feedback on your stay with us and will pass your comments on to Lindi. I do know that Vitality have changed their booking policy lately, but we will forward your comments on to our booking channel desk. warm regards Trevor More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 22, 2014

Wifi is unreliable. The place nice neat and has friendly personnel. Parking for vehicles is a challenge as some is behind the building thus one feel unsettled for the vehicle. The TV screens are very small especially for people who has short sight like me. One would recommend that they invest in bigger screens for he enjoyment of relaxation after... More 

Was this review helpful? Yes
trevorphilander, General Manager at Garden Court Kimberley, responded to this review

Dear Tsietsi, Thank you for the valuable feedback on your stay with us. Your comments on our car park is noted and will be reviewed with the aim of making access easier for all our guests. Our TV's are definitely up for renewal and we hope to have these installed very soon. As soon as we saw your comments on... More 

Johannesburg, South Africa
1 review
4 of 5 stars Reviewed November 10, 2014

WiFi was very erratic and had to rely on my 3G for internet surfing. Reception was excellent with friendly assistance. Location was easy and close to all key routes. Room was clean and serviced daily.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
trevorphilander, General Manager at Garden Court Kimberley, responded to this review

Dear Mr Phillips, Thank you for the great review on your stay with us and bringing to our attention the problem experienced with our WiFi. I will have this coverage checked out and resolved. Warm regards and I shall share your comments with our team Trevor More 

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Additional Information about Garden Court Kimberley

Address: 120 Du Toitspan Road, Kimberley 8301, South Africa
Location: South Africa > Northern Cape > Kimberley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Garden Court Kimberley 3*
Number of rooms: 135
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