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All 6 Witbank hotels

Southern Sun The Ridge

4.0 of 5 Hotel   |   Cnr President Avenue and N4 Highway, Witbank 1034, South Africa (Formerly Ridge Hotel)
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Southern Sun The Ridge
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Ranked #2 of 6 Hotels in Witbank
A recent review
5 of 5 stars reviewed 1 week ago
Jacques O
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26 reviews from our community

Traveler rating
    6
    13
    5
    2
    0
See reviews for
5
2
Solo
0
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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1 review
5 of 5 stars Reviewed 1 week ago NEW

Excellent service. And very helpfull and friendly staff. The food was great. I enjoyed staying @ Tsogo Sun Ridge Hotel & Casino from the 16th December till 18th December. I will certainly visit again. And recommend it to other people as well. Definately a top 10 Hotel in South Africa

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Lydenburg
2 reviews
2 of 5 stars Reviewed 1 week ago

My initial "Great" experience was SMASHED when one could not sleep until after midnight, as a result of a club next to the hotel. Especially being in the week and on a business trip. One needs to be able to rest at a hotel.

Review collected in partnership with Tsogo Sun Hotels

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Nelspruit
2 reviews
5 of 5 stars Reviewed November 14, 2014

Best situated in the shopping complex with ease access to a freeway. in the middle of two provinces, inter alia; Gauteng and Mpumalanga who are rich in business and tourism respectively. Great weather

Review collected in partnership with Tsogo Sun Hotels

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Joseph M, General Manager at Southern Sun The Ridge, responded to this review

Dear Joseph Thank you so much for the excellent ratings after visiting our Southern Sun The Ridge hotel and The Ridge Complex as a whole. Indeed, we brag about the advantage of being situated where the 2 National Highways meet, N4 and N12. Due to this advantage and continued visits by both locals and international visitors, we have now added... More 

Pretoria, South Africa
1 review
3 of 5 stars Reviewed November 3, 2014

Carpet in the hotel was just turn off... It would be great not only for the customers health but also cleanliness to have floor tiles in the hotel, I found that the corridors were stuffy just didn't have a fresh smell and ambiance. I have a lot of allergies and a room with a carpet is just not ideal.

Review collected in partnership with Tsogo Sun Hotels

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Joseph M, General Manager at Southern Sun The Ridge, responded to this review

Dear Florah Work Following your feedback with regards to having carpets in our rooms instead of tiles, we note your comments and sorry to hear that carpets cause you allergies. As stated on the Eguest Survey, we have our in house carpet team that deal with day to day carpet cleaning. Within the Tsogo Group , the majority of our... More 

Nelspruit
1 review
4 of 5 stars Reviewed October 9, 2014

Service was good. Room comfortable, but bathroom too small. There is no space between the shower and the toilet: very cramped. Location good. Chef at Billy G restaurant very helpful and helped to remedy my aching stomach.

Review collected in partnership with Tsogo Sun Hotels

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Joseph M, General Manager at Southern Sun The Ridge, responded to this review

Dear Amelia One Night Stay Thank you so much for the great feedback following your stay at our hotel, SS The Ridge. We note your comments and we hope that the bathroom size will improve when we do our proposed soft refurb in the next Financial year. We will convey your feedback to the chef and we are proud to... More 

Johannesburg
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 4, 2014

This was the second time we stayed at this hotel in the last 6 months. It is a great weekend getaway from Johannesburg, just an hours drive away. The hotel is situated in the middle between the casino and the shopping mall. For the kids there is Movies, the Magic Company, Ten Pin Bowling alley and outdoor Putt Putt. There... More 

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Joseph M, General Manager at Southern Sun The Ridge, responded to this review

Dear Wayne We are delighted to learn that you enjoyed your stay with us. What an excellent constructive feedback you gave us. We will convey your comments to Leroy , the receptionist that checked you in. We are happy to have someone of his calibre in our team. We are so sorry to learn that we failed on two occassions... More 

Durban, South Africa
2 reviews
4 of 5 stars Reviewed July 10, 2014

Excellent service from every staff member, who were extremely polite & accommodating. Clean, neat well maintained rooms. The Ridge Hotel is a small hotel that is part of a beautifully designed & decorated complex that includes a movie theatre,little bowling alley, putt putt & a games room for the kids. Beautiful, relaxing & immaculate little pool area. Direct walking access... More 

Review collected in partnership with Tsogo Sun Hotels

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Joseph M, General Manager at Southern Sun The Ridge, responded to this review

Dear Abdul Thank you so much for your great feedback following your stay with us at SS The Ridge hotel. We will share your comments with all our team members. We have now added the conference venue which will accommodate +- 1000 delegates at a time starting with Trevor Noah on the 29th of this month. Please book your place... More 

Johannesburg, California
1 review
5 of 5 stars Reviewed June 20, 2014

Everything for us was perfect.We would like visit again, we enjoyed ourselves a lot especially the the the kids wants us to visit again . Definitely during next month we will come again. Thank you so much for the hospitality and everyone for welcoming us so warmly and friendly.

Review collected in partnership with Tsogo Sun Hotels

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Joseph M, General Manager at Southern Sun The Ridge, responded to this review

Dear Kati We are delighted learn that you had a fantastic time with us. We would love to host you once again. Please let our reservations team know when you will be visiting us again. Your visits and feedback are important to us. Best regards Joseph More 

Nelspruit
2 reviews
4 of 5 stars Reviewed April 14, 2014

Good service overall. Welcoming attitude from staff. Clean room and overall vicinity. perhaps you may need to extent the kitchen hours to at least 23:00 for convenience. the hotel is perfectly located

Review collected in partnership with Tsogo Sun Hotels

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Joseph M, General Manager at Southern Sun The Ridge, responded to this review

Dear Joseph We are grateful to learn that we met your expectations during your stay at our Complex. We are a one stop shop situated in a sanctuary Complex and boast to be under the Tsogo Sun Group. We note your comments with regards to our restaurant opening times. Please do not hesitate to enquire at reception should you wish... More 

Johannesburg, South Africa
Contributor
18 reviews 18 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 27, 2014

This hotel is conveniently located and thus wonderful for a weekend away to bond with a loved one. Shopping, restaurant, casino, movies, bowling - they are all there and easy to access. The room is big enough and the service is excellent. The staff is very helpful and very friendly. The fact that the hotel is just next to the... More 

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Joseph M, General Manager at Southern Sun The Ridge, responded to this review

Dear Kgethi We note your excellent comments following your visit to our hotel Southern Sun The Ridge. Please make us your destination of choice by spreading the word to your friends and relatives. Thank you to know that our rooms are haven. Our reservations team will always be waiting to hear from you. Best regards Joseph More 

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Additional Information about Southern Sun The Ridge

Address: Cnr President Avenue and N4 Highway, Witbank 1034, South Africa (Formerly Ridge Hotel)
Location: South Africa > Mpumalanga > Witbank
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun The Ridge 4*
Number of rooms: 40
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