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Protea Hotel The Winkler

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R538 Numbi Gate Road, White River 1249, South Africa
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1 room 1 guest
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Protea Hotel The Winkler
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124 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Roodepoort, Gauteng, South Africa
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here on my very first trip to the Kruger a few years back, it was just perfect. Nice quiet and secure location. Very comfortable rooms overlooking the pool and gardens. Nice cosy bar area with couches and fireplace to just relax before/after dinner. The staff are extremely accommodating and knowledgeable about the area. The food is of a five... More 

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Greater London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

My family and I had a fabulous recent stay at The Winkler The staff to a person were faultless and could not have done any more for us. We have 3 young kids and their every need was catered for, pool great, games room and a safe environment for them to run free + laundry service v good. Simon (Manager)... More 

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Johannesburg, South Africa
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My family and I recently stayed at the Protea hotel, The Winkler for 2 nights and what awesome and friendly service we received from the staff and management! My kids even received welcome and goodbye gifts from the staff. I noticed the hotel manager was very hands on with everything, he was helping with all sorts of duties, even setting... More 

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Simon S, General Manager at Protea Hotel The Winkler, responded to this review

Dear Miguel, Thank you for taking the time to review Protea Hotel The Winkler on Trip Advisor. Your comments will go a long way to keeping the TEAM motivated to ensure that we maintain and where possible exceed the expectations of our most valued GUESTS and the levels of service that one would expect at a Protea Hotel. I'm so... More 

Connecticut
1 review
5 of 5 stars Reviewed 3 weeks ago

Recently stayed at the Protea Winkler with my fiancé and we had a wonderful visit! The staff was extremely knowledgeable and friendly. They went above and beyond to ensure we had a lovely visit. Hotel is in close proximity to Kruger Park which is very convenient. We would definitely recommend others to stay at the Winkler!!

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Simon S, General Manager at Protea Hotel The Winkler, responded to this review

Dear JB, Thank you fro taking the time to review Protea Hotel The Winkler on Trip Advisor. Your positive comments were well received by the TEAM, and greatly assist in motivating them to greater heights and achieving the standards that we strive for and that one would expect at a Protea Hotel. I see that the TEAM were their usual... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We arrived just at sundown to really appreciate the view from the room. The staff were extremely accommodating when we asked for local sites to visit and just with general questions we had along the way. Our room was well kept and seemed modern as was not the case with other hotels we stayed at during our trip. Overall this... More 

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Simon S, General Manager at Protea Hotel The Winkler, responded to this review

Dear Ranen, Thank you so much for the extremely positive review that you posted on Trip Advisor. It's through such valued feedback that we are able to motivate the TEAM to achieve the standards that we strive for at Protea Hotel the Winkler and that one would expect at a Protea Hotel. So pleased that you enjoyed the stunning views... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I'm a prokard holder and to pay r1700 a night at a hotel thats noisy as this is definitely not worth it. Its now 9pm and theres been a commotion requiring security guards and kids running up and down the passageway and its still going on. Will not come back again. Our room has a light with no lamp shade.... More 

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Simon S, General Manager at Protea Hotel The Winkler, responded to this review

Dear Gavin, Thank you for taking the time to review Protea Hotel The Winkler on Trip Advisor. It's through your most valued feedback that we are able to maintain and where possible improve the standards that one would expect at a Protea Hotel. I was really saddened to hear of the disturbance that took place that evening. As a family... More 

Travelers are raving about these White River hotels

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed July 27, 2015

My daughter and I visited this hotel last year. It was clean and service was great. There wasn't much to do for me around the hotel but the pLayground and swimming pool were great for my daughter. The food can also be better.

Was this review helpful? Yes
Simon S, General Manager at Protea Hotel The Winkler, responded to this review

Dear Dineo, Thank you for taking the time to review Protea Hotel The Winkler on Trip Advisor. Your comments will always assist in motivating the TEAM to achieve the standards that we strive for and that one would expect at a Protea Hotel. Great to see that you enjoyed your stay with us and your daughter had fun at the... More 

Pretoria, South Africa
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 30, 2015

We are proud to say "we love staying at The Winkler". My wife and I visited the Winkler again, I think for the seventh time and we stayed for four nights. We love the hotel for a couple of reasons but the most are that the staff is friendly, the hotel is situated in a quiet area where you can... More 

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Simon S, General Manager at Protea Hotel The Winkler, responded to this review

Good day Noleen, Thank you for taking the time to review Protea Hotel The Winkler on Trip Advisor. It's through your most valued feedback that we are able to maintain and where possible exceed the standards that one would expect at a Protea Hotel. I was so pleased that you enjoyed your stay with us and will share your positive... More 

Rockville, Maryland
Level Contributor
145 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed June 20, 2015

Stayed there as part of a Grand Circle tour of Krueger National Park. The breakfasts were good, but the dinners featured slow service in a very crowded venue. Noise level for meals was very high. We were scheduled to have a presentation with a computer projector. Our guide has done this at this hotel on previous tours, but staff were... More 

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WJStone, General Manager at Protea Hotel The Winkler, responded to this review

Dear Charley44, Thank you for constructive criticism of the service team both of Front Office and restaurant staff, the points you have put down during your staff in November of 2014 have subsequently been addressed through the team going through much needed service training both through in-house service training and juiced” training which focuses on the staff meeting and superseding... More 

Portland, Oregon
Level Contributor
164 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed May 27, 2015

Stayed here Easter weekend 2015 as part of smarTours' Cape Town & Safari Express trip. This is smarTours' hotel choice for the area - which means the hotel should be prepared for the number of guests who come on regular basis since this is a popular tour. What is good? The hotel grounds is pretty with their landscaping and there... More 

Was this review helpful? Yes
WJStone, General Manager at Protea Hotel The Winkler, responded to this review

Dear Ligaya2, Thank you Sir for your thorough and constructive criticism of the hotel during your stay at the hotel over the Easter Weekend. We were indeed prepared and ready for the weekend and ran a successful kids entertainment program over the period which was well received. Thank you for the positive feedback about the grounds, which our guests really... More 

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