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All 2 Saint Lucia hotels

Elephant Lake Hotel

3.0 of 5 Hotel   |   McKenzie Street, Saint Lucia 3936, South Africa
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Ranked #2 of 2 hotels in Saint Lucia
A recent review
5 of 5 stars Reviewed June 16, 2014
matthias o Cologne, Germany
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  • Reviews (52)
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52 people have reviewed this hotel

Traveler rating
    8
    16
    21
    4
    3
See reviews for
4
21
5
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
East London, South Africa
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed June 21, 2014

I checked in after lunch on a Sunday for a conference session I was running on the Monday. Hotel was all but empty. Despite numerous requests to staff, including a plea that it was a Sunday afternoon ( thought I would give this a bash after two failed attempts) to please keep noise levels down I re packed my recently... More

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ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Dear Sir Thank you for your recent review on Tripadvisor. I have investigated the matter. The day and time of arrival the hotel hosted a conference that completed their program shortly prior to your arrival. The conference was served lunch and with 85 delegates lunch turned out to be noisy. Many delegates also stayed within close proximity of the room... More

Cologne, Germany
1 review
5 of 5 stars Reviewed June 16, 2014

We had a great time of relax with some friends after the big race. It is a wonderful place to be, watch nature and having fun at the sea. We can recommed to makee a boat trip on the lagoon, the friendly stuff at the reception can help you to make bookings and give you tips for more activities.

Review collected in partnership with this hotel

Was this review helpful? Yes
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Dear Matthias Thank you for the recent review. As a team we are delighted with your feedback. We trust we will see you again 2015 for the next Comrades. Thank you from all at Elephant Lake Hotel More

Brisbane, Australia
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 12, 2014

I stayed here one night in August 2013 and it was pretty good. I arrived late and checked out early but it was a good nights sleep and it was pretty quiet. Convientiently located near the middle of town it was just what I wanted and walking distance to meals and shops etc.

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ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your recent review. I notice the average score and assure you of our continued efforts to achieve excellence. More

Senior Contributor
23 reviews 23 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 6, 2014

We stayed for 4 days from 31 Dec '13 - 3 Jan '14. We were in room 2 and 3. The rooms were airy and clean, however the rooms are not cleaned properly on a daily basis nor restocked correctly. Don't stay in the ground floor rooms closest to the reception/restaurant area as it is extremely noisy and we were... More

Was this review helpful? Yes 1
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your recent review. Your input is appreciated. Access to the pool area has been restricted for Hotel Residents only since January 2014. Our company policy is to recruit staff from within the neighboring communities. All these staff members are dependant on public transport to work and back and for that reason we are unable to offer earlier... More

UK
Top Contributor
172 reviews 172 reviews
82 hotel reviews
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed December 27, 2013

This lovely 3 star hotel in convenient for town but still has an "out of town " feel to it. Rooms on the ground floor have large patio windows opening on to the gardens or pool and estuary. It's a short walk in to town for shops and restaurants, and craft market . We ate one night at the Ocean... More

Was this review helpful? Yes 1
Worthing, United Kingdom
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 18, 2013

We had to move room twice, the fist because of the stench of chlorine room 2 and then because we were given an inferior room 14, eventually we settled in 34. We had to request that water be included and more toiletries (the smallest tubes we have ever seen). The bed was comfortable and clean though we did remove the... More

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Huntersville, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

where else can you have a glass of wine by the pool & watch the hippos nibble on the bushes? The hotel sits by the World Heritage estuary and is spotless, comfortable & well-run by innkeepers Deon & Bernadette Steyn. Tell them I sent you!

Was this review helpful? Yes 1
Durban
1 review
1 of 5 stars Reviewed August 20, 2013

Poor service, Very over priced. The toilet leaked. Shower door needed 2 hands to close. The staff didn't seem to care at all. Very Noisy. I left to drive home 3 hours rather then sleep there... I the best part was this was my 1 year get away anniversary celebration. Basically ruined over such a horrid over priced hotel. Serious... More

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Cape Town Central, South Africa
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 29, 2013

This is a good well appointed hotel. The food is a high average. Rooms are clean but if you want to lie in a bit in the morning cleaning staff going about their business can be noisy in the tiled hall ways. It is not unusual for Hippos to wander up from the river to have a drink from the... More

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Edinburgh, United Kingdom
Top Contributor
70 reviews 70 reviews
53 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 27, 2013

Spent a couple of night here in May 2013. The rooms are good size and clean. Some of the furniture is a bit tired other than hotel its a nice place. Dinner and breakfast is very good. We were with larger group and the hotel spit roasted a warthog for us one evening. Hippos show up occasionally in the garden,... More

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Additional Information about Elephant Lake Hotel

Address: McKenzie Street, Saint Lucia 3936, South Africa
Location: South Africa > KwaZulu-Natal > Saint Lucia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Elephant Lake Hotel 3*
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Amenities

Bar / Lounge Beach Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Class
Number of rooms
56

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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