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Hippo Hideaway

Certificate of Excellence
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70 McKenzie Street, Saint Lucia 3936, South Africa
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1 room 1 guest
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Hippo Hideaway
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72 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
3 of 5 stars Reviewed 1 week ago NEW

The location and the staff are great. However Hippo hideaway advertises their accommodation as "chalets". What they provide are bachelors that are staggered next to each other with small bathrooms and lounges with two bamboo chairs. Not 4 star and not worth the price.

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Pietermaritzburg, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a lovely stay at the Hippo Hideaway. The facilities were great. I would give Hippo Hideaway a 10/10 for cleanliness. The staff were very friendly and helpful. I look forward to booking another holiday soon.

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East London, South Africa
1 review
5 of 5 stars Reviewed 4 weeks ago

Specific for dry (winter) season: Pay attention to water shedding in St. Lucia. Hippo Hideaway has invested in several water tanks and offered water from these on days when there was not any water from the town. We spoke to guests of other BnBs and they had no water at all for days. However, water shedding means only twice 3... More 

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Stourbridge
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 27, 2015

We stayed here for 3 nights as part of our recent trip to kwazulu Natal. It was a good location for visiting the wetland park and Cape Vidal. The beach at St.lucia is close by. You cam walk easily to all the restaurants in town. The rooms are furnished nicely and the kitchen seemed well equipped for self catering but... More 

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Johannesburg, South Africa
1 review
3 of 5 stars Reviewed July 27, 2015

I hesitate to write this review. You will understand why. My wife and I needed to find accommodation at the last minute, accommodation for three nights before catching a return flight to Johannesburg. The room we took seemed well appointed when we took it. But after several minutes alone in the room, the scent—the room had been heavily scented—was overpowering... More 

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Cape Town, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 26, 2015

We were very disappointed in the accommodation. You are 4 star accredited. We were on a road trip for 4 weeks and your accommodation was by far the most disappointing. Better linen towels and the toilet seats are cheap. Your staff were the only 4 star of our experience. You are very lucky to have them. Your meeting with staff... More 

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Chrisjoo, Owner at Hippo Hideaway, responded to this review

I have left this for a few days , as, to be honest it left me rather irate. I am bound by the TripAdvisor guidelines to choose my words carefully. I have dealt with various complaints over the years however a toilet seat is the first. We use Cherry wood veneer toilet seats. The next level up I would imagine... More 

Durban, South Africa
1 review
3 of 5 stars Reviewed July 24, 2015

although only stayed one night accommodation adequate and staff friendly. Some confusion over room availability but was sorted quickly enough. Good location but was too late in arriving to sample the pool !

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Durban, South Africa
1 review
4 of 5 stars Reviewed July 24, 2015

Very comfortable stay at HH. Staff were very friendly and helpful, place was clean, tidy and well kept. The pool and hammocks added to the relaxation. The water shortages in the area caused a small problem but we understand that HH cannot control the weather. We will be back.

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Middelburg, South Africa
1 review
4 of 5 stars Reviewed July 24, 2015

We were warmly welcomed by the friendly security guard in the evening,Boyi was so great as well,didnt even realise there was water problem.The place was kept exceptionally clean.Thank you everyone.It was really a home away from home.Keep up the good work.

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Cape Town Central, South Africa
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 21, 2015

Our stay at Hippo Hideaway was definitely not what we expected. It is by far a 4* establishment. Chalets are not luxury. Chalet was kept clean and chalets well stocked and position is great as you can literally walk everywhere but the whole area is very run down and not what I remember as a child holidaying in the area.... More 

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Chrisjoo, Owner at Hippo Hideaway, responded to this review

Dear Sandy L, Thank you for your review, I have read it a few times as it brings mixed emotions. On the positive side I am pleased the cleanliness was up to standard again, but am sad you did not enjoy your stay as we feel every unsatisfied holiday maker is a failure by us. Granted I also long for... More 

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