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Crystal Springs Mountain Lodge

Certificate of Excellence
R533 | Vygeboom Farm, Pilgrim's Rest 1290, South Africa
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Crystal Springs Mountain Lodge
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138 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pretoria, South Africa
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Last weekend I had the opportunity to visit Crystal Springs Mountain Lodge on the spur of the moment. I have to say...I am impressed. Checking in was painless and quick. The accommodation (we were staying in a 6 person chalet) is comfortable and clean. I also loved the fireplace as it heated the chalet nicely at night. There is a... More 

Was this review helpful? Yes 1
Rustenburg, South Africa
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the second time I had visited this resort with my girlfriend and a few friends, although this time the units we were awarded we significantly smaller, the experience remained immensely delightful. Id like to extend a word of congratulations to the management of the resort for keeping the place well maintained, and a word of gratitude to the... More 

Was this review helpful? Yes 1
Johannesburg, South Africa
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful scenery and excellent service. Accommodation is adequate and there is a lot to see and do in the surrounding areas. The restaurant is very reasonably priced and the food was terrific. It is a very quiet place and the sunset from our chalet was stunning!

Was this review helpful? Yes 1
Johannesburg, South Africa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a fabulous resort to warm up those Winter blues. There is something for everyone from hiking trails to lazy relaxation sessions in the indoor Jacuzzi, Steam room and heated pool. The units are well equipped and placed so as to maximize the views of the surrounding mountains. There are a number of game species on the property too, which... More 

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Johannesburg, South Africa
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Crystal Springs is a timeshare resort but others can book. It is huge and unless you are a strong hiker you need to drive to the shop/reception/restaurant/Clubhouse depending on where your lodge is situated. The Clubhouse is lovely and has great facilities e.g. jacuzzi's, sauna, heated pool,tiny gym etc. This resort is ideally suited for groups of people who are... More 

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Johannesburg, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Loved the stay. All staff very friendly and helpful. The shop manager goes out of his way to help. The night manager at the restaurant was super friendly. Love the place. The only fault I could find was that the carpets in the rooms looked a bit dirty as well as the couch in the longe. Mattresses a bit old... More 

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Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This must be my WORST experience with the lack of hospitality in the industry. I urge you NOT TO DO BUSINESS with these inflexible and unaccommodating Lodge. There are other places in the area who would welcome your business. 7 August 2015, we are to spend a long weekend at Crystal SpringS Mountain Lodge. We booked and PAID for 3... More 

Was this review helpful? Yes 6
Paul S, Marketing at Crystal Springs Mountain Lodge, responded to this review

Dear Ms. Daniels, Having listened to the recordings of all reservation and follow up calls relevant to this reservation, the following is applicable: • There was no misrepresentation regarding the size or capacity of the studio units booked by Mrs Daniels. Mrs Daniels actually repeated the fact that a studio unit can sleep a maximum of 2 people. Mrs Daniels... More 

Johannesburg, South Africa
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A great place to spend a quiet week enjoying the cool mountain air . Long walks during the day, a log fire in the cabin in the evening and great food made our break very enjoyable. Cabins were clean and neat. Restaurant was excellent with a great selection of dishes and not even load shedding could disrupt the great service.

Was this review helpful? Yes 1
Paul S, Marketing at Crystal Springs Mountain Lodge, responded to this review

Dear guest, Thank you for taking the time to post on TripAdvisor. We appreciate your feedback and are delighted to hear that you enjoyed your stay with us. We look forward to seeing you back at our Resort soon. Warm regards, Crystal Springs Mountain Lodge More 

Pretoria, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We spent a midweek break at Crystal Springs and what an amazing experience. Great accommodations, clean rooms and wonderful staff. Enjoyed every moment and wish we could have extended our stay. Facilities were excellent, with more than enough entertainment. Great place to stay.

Was this review helpful? Yes 1
Paul S, Marketing at Crystal Springs Mountain Lodge, responded to this review

Dear guest, Thank you for your valuable feedback and for sharing your experience on TripAdvisor. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back at our Resort soon. Warm regards, Crystal Springs Mountain Lodge More 

Lusaka, Zambia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2015

Crystal springs is such an amazing place to stay. we were originally going to stay there for three days but ended up staying there for five days and we still could have stayed longer. My Fiance proposed to me at Crystal springs and i could not have asked for a better place for it to take place. We went out... More 

Was this review helpful? Yes 1
Paul S, Marketing at Crystal Springs Mountain Lodge, responded to this review

Dear Brigitte, Thank you for the compliments. We are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon. Warm regards, Crystal Springs Mountain Lodge More 

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