We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crystal Springs Mountain Lodge

Certificate of Excellence
R533 | Vygeboom Farm, Pilgrim's Rest 1290, South Africa
Crystal Springs Mountain Lodge
Write a Review

124 reviews from our community

Traveler rating
    48
    51
    19
    4
    2
See reviews for
49
43
Solo
0
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (124)
  • Mar-May only
    (34)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (27)
All months
Johannesburg, South Africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We booked the 3 bedroom lodge this past weekend for a family of 6 adults! The entire lodge was well kept and VERY spacious. The beds were the best part of the trip - extremely comfortable with crispy bedding! Worth every moment, I would recommend it to everyone and anyone - the indoor heated pool tends to leave a "bleached"... More 

Was this review helpful? Yes
Johannesburg, South Africa
Level Contributor
76 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our second visit to Crystal Springs and we spent from Monday to Friday there. From the time we arrived and went through security until we left we experienced such helpfulness and friendliness. The reception staff were extremely welcoming and made sure we were told about everything. The two bedroomed unit was beautiful and the deck just great, with... More 

Was this review helpful? Yes
Johannesburg, South Africa
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

What a lovely weekend we had at Chrystal Springs with friends. Definitely a place we will return too. The unit are modern and the beds sleep fantastic and of course our view was breathtakingly beautiful. The amenities and facilities are very neat, modern and well kept. This did not even feel like a timeshare resort. They surely maintain the resort... More 

Was this review helpful? Yes
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My family and I spent a week at Crystal Springs in March this year. I absolutely loved it. The place is beautiful! It was amazing getting away from the city life and experiencing some relaxation in the nature. We had two cats that visited our challate every night(which I really liked). The challate was just the right size and had... More 

Was this review helpful? Yes
Pretoria
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 6, 2015

Since our last visit to this juel in nature a year or two ago, things changed a bit. As I looked through other reviews, I could share some feelings of disappointment. "Deteriorating Facilities". Share/stake holders should look into matters to avoid negative feedback that could harm/damage this juel. We will return again next year depending on reviews of experienced travellrs.

Was this review helpful? Yes 2
Paul S, Marketing at Crystal Springs Mountain Lodge, responded to this review

Dear Guest, Thank you for your feedback. We appreciate your comments and will use this opportunity to consider how we can ensure that our valued guests have the best possible stay. Regards Crystal Springs Mountain Lodge More 

Durban, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 5, 2015

We stayed from the 1-4 May 2015, the staff in the restaurant and cleaning were lovely, the chalet was lovely and clean, the TV as someone else mentioned is archaic. This is not appropriate for long stays with children. The restaurant food is delicious and huge portions. The only thing that I could fault Crystal Springs on is the reception... More 

Was this review helpful? Yes
Paul S, Marketing at Crystal Springs Mountain Lodge, responded to this review

Dear Guest, Thank you for your valuable feedback. We would appreciate the opportunity to investigate this matter further and provide you with feedback directly. We kindly request that you send us your contact information on mikepa@oaks.co.za. Kind regards, Crystal Springs Mountain Lodge More 

Johannesburg, South Africa
Level Contributor
117 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed April 24, 2015

We stayed at Crystal Springs in Autumn, and there is nothing I can flaw them on. From the friendly staff, to excellent cleaning service and hospitality, we had a fantastic stay at the resort. The indoor pool service is wonderful, and the lodge is excellently maintained and manicured. It can get very busy during school vacation breaks with families, but... More 

Was this review helpful? Yes 1
Paul S, Marketing at Crystal Springs Mountain Lodge, responded to this review

Dear guest, Thank you for taking the time to post on TripAdvisor. We appreciate your feedback and are delighted to hear that you enjoyed your stay with us. We look forward to seeing you back at our Resort soon. Warm regards, Crystal Springs Mountain Lodge More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 4, 2015

Stayed over easter at Crystal springs. Returned after many years. Initial stay was in cabins with no stairs. Much more spacious, and bathrooms were planned better. These newer chalets are squashed,and bathrooms have no moving space or hanging space. No thought was given into these chalets planning. Worst of all,you can hear your neighbors every movement and words! Be prepared... More 

Was this review helpful? Yes 1
Paul S, Marketing at Crystal Springs Mountain Lodge, responded to this review

Dear Guest, Thank you for your feedback. We appreciate your comments and will use this opportunity to consider how we can ensure that our valued guests have the best possible stay. Kind regards, Crystal Springs Mountain Lodge More 

Bloemfontein, South Africa
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed March 28, 2015 via mobile

Crystal Springs is located in a beautiful location on a game reserve. The general outer look of the lodge is picturesque but having recently stayed here the lodges themselves are in need of renovation; outdated interior with small bathrooms, threadbare carpets that needed good cleaning and old box tv. The bathrooms contain no amenities. Staff at reception were not very... More 

Was this review helpful? Yes 3
Paul S, Marketing Agency at Crystal Springs Mountain Lodge, responded to this review

Dear guest, Thank you for your valuable feedback. We appreciate and take to heart all your comments and will use this opportunity to consider how we can ensure that our valued guests have the best possible experience. Kind regards, Crystal Springs More 

Nelspruit, South Africa
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 27, 2015

We had a relaxing weekend at Crystal Springs. The staff are friendly and the swimming pools were a treat for the kids! The chalets had everything we need, not a luxury stay, but comfortable, especially with kids. The spa had very neat and clean facilities and the restaurant was good. If you stay longer than a weekend the Television would... More 

Was this review helpful? Yes
Paul S, Marketing Agency at Crystal Springs Mountain Lodge, responded to this review

Dear guest, We have communicated your comments with management. We thank you for your feedback. Kind regards, Crystal Springs More 

Questions? Get answers from hotel staff and past guests. Ask a question

129 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (76)
Viewed
Room/suite (17)
Viewed
Dining (6)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (14)
Viewed
View from room (18)
Viewed
Pool/beach area (3)
Viewed
Family/play areas (3)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (23)
Viewed
Bathroom (3)
Viewed
Dining (2)
Viewed
Family/play areas (6)
Viewed
Other (12)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities