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All 17 Nelspruit hotels

Protea Hotel Nelspruit

4.0 of 5 Hotel   |   30 Jerepico Street | Orchards, Nelspruit 1201, South Africa
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Protea Hotel Nelspruit
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Ranked #5 of 17 Hotels in Nelspruit
A recent review
5 of 5 stars reviewed 4 days ago
TravelingDutches Johannesburg, South Africa
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56 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg, South Africa
Contributor
16 reviews 16 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my second trip to Protea Nelspruit and I thoroughly enjoyed it. The staff is super friendly and they add a wonderful personal touch for their clients. The kitchen staff was always willing to prepare special request meals for me. Their breakfast buffet is one of the best I have had and the dinner buffet is equally delicious. I... More

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Garrick G, General Manager at Protea Hotel Nelspruit, responded to this review

Dear TravellingDutches GUESTS’ perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to write a response on Trip Advisor with regards to your recent stay with us. We are delighted... More

Johannesburg, South Africa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a wonderful for one night I was there. Check in was quick and efficient; so was the check out process. Room was fantastic, was impressed with the bathroom, looked really neat and tidy. Breakfast fast wasn't as great as I wild have loved because I gave back my omelette to the chef to eat it finish. I was really... More

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Garrick G, General Manager at Protea Hotel Nelspruit, responded to this review

Dear Maichm Thank you for taking the time to write a review about your recent stay at Protea Hotel Nelspruit. Your feedback is highly valued and will be used constructively to maintain and improve, where necessary, our standards of service and facilities. Please accept my sincere apologies for the poor omellete you recieved. I have handed this over to our... More

Cumbria
Top Contributor
54 reviews 54 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for one night en route from the Kruger to the Drakensberg. Its a typical business hotel but was perfect for us as a family. Rooms were a good size and everything we needed was there. We ate in the restaurant in the evening - OK, but the waiter service was a bit disorganized. Breakfast was pretty good. I... More

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Kenton-on-Sea, South Africa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed at the Protea Hotel Nelspruit last night as part of a research trip for www.africa-deluxe-tours.com. In short I'm impressed with the hotel, provided that you know what you're getting. The hotel is graded 4-star by South Africa's Tourism Grading Council (TGCSA) and I believe that's an accurate reflection. The hotel features a dining room that's open to the... More

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Kimberley, South Africa
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 of 5 stars Reviewed July 21, 2014

First time at this hotel. Went down for dinner to find no one interested in taking us to tables. We found tables ourselves but all the tables still had cutlery and plates from previous diners. After waiting and trying to get attention of waiter, he came over and after much pleading asked him to clear the table for us. It... More

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Garrick G, General Manager at Protea Hotel Nelspruit, responded to this review

Dear Tsalas I appreciate the time you have taken to provide such valuable feedback. Please accept my apologies for your experience at our hotel. It is our aim to not only meet, but exceed GUEST expectations and it is disappointing that this was not the case for you. I am extremely concerned to have learned about the discomfort and inconvenience... More

Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed June 26, 2014

What a refreshing experience to be welcomed at a hotel and continue to feel welcome throughout your stay. Thank you Protea Nelspruit! Friendly reception staff, well appointed rooms with decent sized bathrooms, great breakfasts and lovely atmosphere. You most definitely deserve your four star status! We will be back! Thank you!

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Pretoria, South Africa
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 4, 2014

We are runners and have done various races in the Nelspruit area and on all the occasions have we stayed at this hotel. Last weekend we returned again. If you are looking for spacious rooms, combined with great service and friendly staff, this is it. The hotel is also well located just off the N4 highway cutting through Nelspruit. The... More

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Jacques J, General Manager at Protea Hotel Nelspruit, responded to this review

Dear Douw It is an absolute pleasure to respond to your letter of appreciation to the Protea Hotel Nelspruit. Thank you for your kind words! I am delighted that your friends and yourself enjoyed your stay with us! We do hope that we can offer many more "experiences of a life time" to all your friends and family visiting. Hope... More

Maastricht, The Netherlands
Contributor
18 reviews 18 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 24, 2014

The hotel is good for an overnight stay or a stay for business. The food was good, the rooms clean and the staff friendly, but its not something that will blow your mind away. It serves its purpose and that's enough.

Was this review helpful? Yes
Jacques J, General Manager at Protea Hotel Nelspruit, responded to this review

Thank you for taking the time to post your feedback on TripAdvisor. I am delighted to hear that you enjoyed our food and that the STAFF were so friendly. We also proud ourselves in our clean rooms and your feedback is imperative for us to ensure that we meet and exceed our GUESTS' expectations. I assure you that we have... More

Centurion, South Africa
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 8, 2014

Staff are friendly, but room not child friendly and don't try the room service, they say 45 mins and only come after 1 hr and 15 mins. They also get the order wrong EVERY time, even though they call to confirm. Breakfast was not a large selection for a 4* hotel, Kids enjoyed the pool and activities

Was this review helpful? Yes
Jacques J, General Manager at Protea Hotel Nelspruit, responded to this review

Thank you for posting your comment on TripAdvisor. We wish to assure you that your feedback about your service experience at Protea Hotel Nelspruit is viewed in a serious light. Please accept my sincere apologies for the inconvience that was caused to you with your room service order. I confirm therefore that your concerns regarding your order have been addressed... More

Adelaide, Australia
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 5, 2014

We stayed 2 nights at the Protea Nelspruit and found it to be a good, comfortable stop over hotel. The rooms were perfectly clean, comfortable beds, quiet, but a little small for a family of 4 to share, and a little bare. It seemed to miss some cosy-ness. The outdoor area was lovely and we ate breakfasts and both dinners... More

Was this review helpful? Yes
Jacques J, General Manager at Protea Hotel Nelspruit, responded to this review

Thank you for your words of appreciation on TripAdvisor after your recent stay at Protea Hotel Nelspruit. We are delighted to receive your compliments on our good food and activities for the children and we will certainly congratulate the STAFF for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to... More

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Additional Information about Protea Hotel Nelspruit

Address: 30 Jerepico Street | Orchards, Nelspruit 1201, South Africa
Location: South Africa > Mpumalanga > Nelspruit
Price Range (Based on Average Rates): $
Hotel Class:4 star — Protea Hotel Nelspruit 4*
Number of rooms: 94
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