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Southern Sun Emnotweni

15 Government Boulevard, Riverside Park, Nelspruit, 1200, Nelspruit 1200, South Africa (Formerly Emnotweni Sun)
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Southern Sun Emnotweni
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Ranked #2 of 18 Hotels in Nelspruit
A recent review
5 of 5 stars reviewed 1 week ago
Pieter D burgersfort
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108 reviews from our community

Traveler rating
    38
    41
    18
    6
    5
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33
21
3
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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burgersfort
1 review
5 of 5 stars Reviewed 1 week ago

Excellant place to stay. I loved every moment of it. The staff was friendly the rooms is beautiful and the food was great. Loved it to stay at your hotel. I would recommend all friends and family to go and visit this hotel.

Review collected in partnership with Tsogo Sun Hotels

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Evening Thank you for letting us know how we are doing. We hope you see you again soon Regards Michelle More 

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 of 5 stars Reviewed 1 week ago

Our stay at this hotel was quite pleasant, rooms were stylish and clean. The hotel staff were very friendly and helpful. Breakfast was good value for money and really good. The swimming pool was clean and looked really festive. Overall a very good stay

Review collected in partnership with Tsogo Sun Hotels

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Evening Thank you for taking the time to let us know how your stay was. We look forward to you visiting us again in the near future Regards Michelle More 

Johannesburg, South Africa
Contributor
20 reviews 20 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This time around it was much better than the last time I was here. My room was neat and smelling nice. Bathroom was looking good as well. Enjoyed the breakfast as well, staff forever helpful. The hotel must do something about the parking though. It is impossible to park there in the evening. And drivers end up parking cars in,... More 

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Evening Great to hear from you again , and I am glad you had a great stay with us. We appreciate you taking the time to let us know how we are doing. Look forward to seeing you again soon Regards Michelle More 

Cape Town, South Africa
1 review
3 of 5 stars Reviewed 2 weeks ago

I just think it is a complete rip off to charge people R200 for 2 kilometers. That is R 100 per kilometer. And not that only, I needed to wait so long for this taxi to arrive. I honestly would not charge my enemy this price. Being a 4 star hotel, this should have been on your account and not... More 

Review collected in partnership with Tsogo Sun Hotels

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning Thank you for rating us as well as the chat this morning on the phone, I am glad that after your car breakdown that your family were safe , if is never pleasant to sit on the side of a road especially at night . Have a great week Regards Michelle More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago

a)At check in I was not informed that breakfast was not part of the package,however had to pay for this at checkout. b)Housekeeping staff cleaned my room - sheets,bathroom while I was have breakfast without my consent.I had not even checked out c)Very noisy aircon in the room d)Reception staff not very welcoming Would never recommend this hotel to anybody

Review collected in partnership with Tsogo Sun Hotels

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning Thank you for taking the time to let us know how we did. As per our telephone conversation , your booking was made on the website which explains the different packages , the team member should have verified this with you again on check in , which we have attended to. The team members have all been addressed... More 

Johannesburg, South Africa
Top Contributor
153 reviews 153 reviews
69 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent a night here on the weekend. The rooms are clean, though a little tight for space. Facilities are standard. Aircon works well which is essential in this part of the world. Breakfast is a bit basic but it covers the essentials.

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning A Happy Easter to you and your family . Thanks for the review . Look forward to welcoming you to the Hotel again soon Regards Michelle More 

Sasolburg
Top Contributor
51 reviews 51 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Convenient location on the outskirts of town, close to shopping mall and casino, with secure onsite parking. Friendly and helpful staff contributed to a very pleasant stay. I thoroughly enjoyed the live piano entertainment during dinner service. The buffet was a braai (barbecue), which really suits the Lowveld atmosphere. The only negative point is that my room (#217) was fairly... More 

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning Thanks for the feedback , we appreciate all we get Hope you had a wonderful Easter weekend and family day Regards Michelle More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

my stay was delightful and the staff was were very professional and saw to my every need, i would recommend this hotel to anyone who wants to feel pampered and special. Definitely received 5 star treatment

Review collected in partnership with Tsogo Sun Hotels

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Evening Its great hearing from our guests It was a great pleasure to have you stay with us , we look forward to seeing you again soon Regards Michelle More 

1 review
1 of 5 stars Reviewed March 16, 2015

lt was good a evening when I checked in . I was given room key (card). The receptionist also gave me the dinner voucher she never bothered to explan terms and conditions of the voucher. I went out and eat at nandos as i used to do as a frequet visitor. After dinner I went back to the room and... More 

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Evening Thank you for taking the time to comment on Tripadvisor as well as contact the hotel. I do apologize for the treatment which you received the team member has been addressed. The dinner voucher which was given has the names of the three restuarants which may be used, the outlet has been addressed on not contacting the hotel... More 

Johannesburg, South Africa
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 9, 2015

Tsogo Sun Emnotweni 4* hotel Nelspruit. Beautiful hotel set in lush green surroundings, stylishly furnished.Fabulous garden. Very secure, applies to all Tsogo Sun Hotels. Well equipped & appointed rooms, very clean, spacious, nice crisp, clean linen. Rates very reasonable & several spacious rooms to choose from. Hotel staff very pleasant,polite & helpful. Secure parking. Location is well suited for tourists... More 

Was this review helpful? Yes
Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Evening Thank you for taking the time to let us know how we are doing. Glad you enjoyed the property and hope to see you again soon. Regards Michelle More 

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