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Southern Sun Emnotweni

Certificate of Excellence
15 Government Boulevard, Riverside Park, Nelspruit, 1200, Nelspruit 1200, South Africa (Formerly Emnotweni Sun)
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Southern Sun Emnotweni
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Ranked #2 of 18 Hotels in Nelspruit
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
xoli m
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111 reviews from our community

Traveler rating
    39
    43
    18
    6
    5
See reviews for
34
21
4
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (111)
  • Mar-May only
    (37)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (31)
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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

After having a bad service at Bundu Lodge,I decided to book my self at this hotel,everything about it its good service,am very happy,the hotel its very clean,the food its delicious,am having a great time

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Johannesburg, South Africa
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here overnight and wished I had stayed longer. My room was beautiful and the food was great. Breakfast is value for money. It is very central to travel around. The kruger park is only 22km from hotel. As a guest we enjoyed free access to the beautiful Lowveld National Botanical Garden. Overall my stay was great.

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Evening Thank you for letting us know about your stay , we hope we will see you and your wife again in the near future Regards Michelle More 

Cape Town, South Africa
1 review
4 of 5 stars Reviewed 4 weeks ago

My 1 day experience at Emnotweni Sun was great, I wish I had a longer stay. My room was just standard and simple, I'm sure they could make it more plush. The food was great, oh the potjie, mcwaah!!! The property is strategically positioned next to the Casino for those of us who are gambling, but responsible junkies. Couldn't play... More 

Review collected in partnership with Tsogo Sun Hotels

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning Thank you for giving us feedback on your stay. We hope that you will visit our wonderful Mphumulanga again soon and stay a bit longer to experience the facilities Regards Michelle More 

burgersfort
1 review
5 of 5 stars Reviewed April 14, 2015

Excellant place to stay. I loved every moment of it. The staff was friendly the rooms is beautiful and the food was great. Loved it to stay at your hotel. I would recommend all friends and family to go and visit this hotel.

Review collected in partnership with Tsogo Sun Hotels

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Evening Thank you for letting us know how we are doing. We hope you see you again soon Regards Michelle More 

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 of 5 stars Reviewed April 11, 2015

Our stay at this hotel was quite pleasant, rooms were stylish and clean. The hotel staff were very friendly and helpful. Breakfast was good value for money and really good. The swimming pool was clean and looked really festive. Overall a very good stay

Review collected in partnership with Tsogo Sun Hotels

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Evening Thank you for taking the time to let us know how your stay was. We look forward to you visiting us again in the near future Regards Michelle More 

Johannesburg, South Africa
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 10, 2015

This time around it was much better than the last time I was here. My room was neat and smelling nice. Bathroom was looking good as well. Enjoyed the breakfast as well, staff forever helpful. The hotel must do something about the parking though. It is impossible to park there in the evening. And drivers end up parking cars in,... More 

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Evening Great to hear from you again , and I am glad you had a great stay with us. We appreciate you taking the time to let us know how we are doing. Look forward to seeing you again soon Regards Michelle More 

Cape Town, South Africa
1 review
3 of 5 stars Reviewed April 7, 2015

I just think it is a complete rip off to charge people R200 for 2 kilometers. That is R 100 per kilometer. And not that only, I needed to wait so long for this taxi to arrive. I honestly would not charge my enemy this price. Being a 4 star hotel, this should have been on your account and not... More 

Review collected in partnership with Tsogo Sun Hotels

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning Thank you for rating us as well as the chat this morning on the phone, I am glad that after your car breakdown that your family were safe , if is never pleasant to sit on the side of a road especially at night . Have a great week Regards Michelle More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 7, 2015

a)At check in I was not informed that breakfast was not part of the package,however had to pay for this at checkout. b)Housekeeping staff cleaned my room - sheets,bathroom while I was have breakfast without my consent.I had not even checked out c)Very noisy aircon in the room d)Reception staff not very welcoming Would never recommend this hotel to anybody

Review collected in partnership with Tsogo Sun Hotels

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning Thank you for taking the time to let us know how we did. As per our telephone conversation , your booking was made on the website which explains the different packages , the team member should have verified this with you again on check in , which we have attended to. The team members have all been addressed... More 

Johannesburg, South Africa
Top Contributor
169 reviews 169 reviews
72 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed April 2, 2015

Spent a night here on the weekend. The rooms are clean, though a little tight for space. Facilities are standard. Aircon works well which is essential in this part of the world. Breakfast is a bit basic but it covers the essentials.

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning A Happy Easter to you and your family . Thanks for the review . Look forward to welcoming you to the Hotel again soon Regards Michelle More 

Sasolburg
Top Contributor
59 reviews 59 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 27, 2015

Convenient location on the outskirts of town, close to shopping mall and casino, with secure onsite parking. Friendly and helpful staff contributed to a very pleasant stay. I thoroughly enjoyed the live piano entertainment during dinner service. The buffet was a braai (barbecue), which really suits the Lowveld atmosphere. The only negative point is that my room (#217) was fairly... More 

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning Thanks for the feedback , we appreciate all we get Hope you had a wonderful Easter weekend and family day Regards Michelle More 

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