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All 18 Nelspruit hotels

Southern Sun Emnotweni

4.0 of 5 Hotel   |   15 Government Boulevard, Riverside Park, Nelspruit, 1200, Nelspruit 1200, South Africa (Formerly Emnotweni Sun)
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Southern Sun Emnotweni
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Ranked #3 of 18 Hotels in Nelspruit
A recent review
5 of 5 stars reviewed yesterday
Chris T
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96 reviews from our community

Traveler rating
    35
    36
    16
    6
    3
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27
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3
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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1 review
5 of 5 stars NEW

The facilities are as clean as I knew it from 2006 to date still offers the best home away from home experience in SA. Thank you to all the staff from front line desk to Household including the catering staff. The service was outstanding. It make me always look forward to coming to Nelspruit knowing that my experience will not... More 

Review collected in partnership with Tsogo Sun Hotels

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pretoria
1 review
4 of 5 stars Reviewed 2 days ago NEW

satisfying service except dinner did not have more meat options,like having chuck for those who prefer big portions of meat.The potjiekos served on saturday the 14th for dinner was sooooo delicious though. breakfast was excellent,i like the fruit salad option as well

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Johannesburg, South Africa
1 review
3 of 5 stars Reviewed 1 week ago

The room was net and clean but, in a hot town like Nelspruit, the air -conditioning system failed to deliver - the unit was old, noisy and ineffective. There was a bad smell in the bathroom. I never had any meals and found the rate for my one night stay overpriced; much more that other hotel chains charge for room... More 

Review collected in partnership with Tsogo Sun Hotels

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Evening Thank you for taking the time to rate us on both our feedback platforms , I sincerley apologise for the maintenance problem that you experienced, we are pleased to advise that we will be replacing our airconditioners over the next 18 months. We have addressed the front desk team member and this will not happen again. As promised... More 

Porto, Portugal
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is architectural interesting and is surrounded for beautiful and well tended gardens ! The standard rooms are very small and there are almost no space to open a suitcase. The air condiotining is old and very noisy so during the night it is a problem : if it is turned off the room become very hot - if... More 

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Afternoon It was great to get your feedback My apologies on the poor service received as well as the tasteless food , the team has been addressed on this matter. The Hotel will be undergoing a refubishment in the next 20 months and we look forward to this. Have a great week More 

Maputo, Mozambique
1 review
4 of 5 stars Reviewed 4 weeks ago

My observation is good except the function of the Reception on arrival. Which worked not satisfactorily. However I sent a detailed information to Hotel management against their inquiry and it is stated in resume that Reception didn't know how to intro membership numbers, rooms were not ready for another 30 minutes though we arrive post 2PM. Toiletry was incmpletein one... More 

Review collected in partnership with Tsogo Sun Hotels

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning My apologies for the late response on Trip advisor Thank you for taking the time to send us the comments and allow us to investigate and sort out the problems Look forward to seeing you again Regards Michelle More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 4 weeks ago

The South African Regional Interviews for Top Model of the World were held in Nelspruit and the Room Set-up, Visuals, Sound and Hospitality was excellent. The Staff were constantly refreshing the Water and checking up on the contestants. At breakfast every staff member showed interest and willing to assist with any requests

Review collected in partnership with Tsogo Sun Hotels

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning Thank you for the rating and the comments , it was a great pleasure to host you and trust that the event is going well Regards Michelle More 

Maputo Province, Mozambique
1 review
5 of 5 stars Reviewed January 26, 2015

Because al the services are nice. And i feel confortable white you services. The food is nice and you staf ate friendly and caind . I always enjoy to have you services and im sucessefuly grad to see you again .

Review collected in partnership with Tsogo Sun Hotels

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Michelle H, Manager at Southern Sun Emnotweni, responded to this review

Good Afternoon Its always great to hear from our guests, we look forward to welcoming you back to the hotel in the near future Regards Michelle More 

Durban, South Africa
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 24, 2015

The beauty of hotels in outlying areas in South Africa is that they are spacious set on a vast piece of land. This hotel in particular had ample parking, a friendly welcoming smile upon check-in and quick service. A nice touch was the popcorn and slush in the reception 1 evening. The rooms are quite dated and in a serious... More 

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Afternoon Thank you for taking the time to rate us , it is always a pleasure to hear from our guests who always help us to ensure that we deliver our best Look forward to welcoming you back to the hotel soon Kind Regards Michelle More 

Durban, KwaZulu-Natal, South Africa
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 5, 2015

Because the hotel was fully booked, all we could do was have dinner there. Excellent venue..wonderful setting..central, easy access, modern, clean. V helpful & v friendly & courteous staff, Good pprice with wonderful food. Definitely on our list when we next in Nelspruit.

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Afternoon Thank you for reviewing your dinner experience , we look forward to having you stay with us soon. Regards Michelle More 

Pretoria, South Africa
Contributor
14 reviews 14 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 13, 2014

This is a nice hotel. I always stay at this hotel whenever I am in Nelspruit. The room are well cleaned and looked after. It is an ideal place to stay when you are on business. The food need some serious improvements though, especially breakfast. There isn't much variety. The good thing is its next to a mall where there... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning We appreciate you taking the time to let us know about your stay with us , we hope you have a wonderful festive season and look forward to welcoming you back to our part of the world soon. Regards Michelle More 

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Additional Information about Southern Sun Emnotweni

Address: 15 Government Boulevard, Riverside Park, Nelspruit, 1200, Nelspruit 1200, South Africa (Formerly Emnotweni Sun)
Location: South Africa > Mpumalanga > Nelspruit
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Emnotweni 4*
Number of rooms: 109
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