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Southern Sun Emnotweni

Certificate of Excellence
15 Government Boulevard, Riverside Park, Nelspruit, 1200, Nelspruit 1200, South Africa (Formerly Emnotweni Sun)
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Best prices for: 1 room 1 guest
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Southern Sun Emnotweni
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126 Reviews from our TripAdvisor Community

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Traveler rating
    44
    50
    20
    7
    5
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37
21
4
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (37)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (31)
All months
Pretoria, South Africa
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The service I received from the hotel staff was of professional standards and the location of the hotel is very close to the necessary amenities. What an awesome stay. in light of the hotel location and I would use this hotel in my future visits in Nelspruit.

Review collected in partnership with Tsogo Sun Hotels

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning Thank you for taking the time to let us know how we did. We hope that we will see you again to visit our great province. Kind Regards Michelle More 

Greater Johannesburg, South Africa
1 review
2 of 5 stars Reviewed 1 week ago

My stay was unpleasant this time around...I draw it down to a lazy employee who didnt service the room to acceptable standard. And another that delivered my food, took a tip and upon my check out I was told I owed the same tip! The plug I charged in has loose wires and plug covers.....less than desirable really.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning Please accept my sincere apologies for the lack of service and committement that you recieved from my team. All relevant team members have been addressed and I assure you that we will endeavour to make the relevant changes which are needed to bring us to the level which is expected of us. Kind Regards Michelle More 

mafikeng
1 review
4 of 5 stars Reviewed 1 week ago

Everything was on point , the food was delicious and there was a lot of choice from the buffet , the rooms and the service in general were excellent. even waitresses spoke English they did not assume everyone understand their language .

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning Thank you for taking the time to let us know how your stay was we look forward to seeing you again soon Regards Michelle More 

Maputo, Mozambique
1 review
5 of 5 stars Reviewed 3 weeks ago

Tsogo Sun Hotels, offers a wide range of Hotels, with a excellent service. It is always my first option and I use other hotels when they are not present in that place. Emnotweni Sun is the best place to stay in Nelspruit, safe and close to shoppings and food places.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning Thank you for taking the time to let us know how your stay was . we look forward to seeing you again soon Regards Michelle More 

Johannesburg, South Africa
2 reviews
4 of 5 stars Reviewed 4 weeks ago

This is the only hotel I stay at when visiting Nelspruit on business which is about every six weeks. From the impressive rooms to the courtesy of staff members, it is an absolute pleasure to stay there.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning Thank you for taking the time to let us know about your stay We look forward to seeing you again soon Regards Michelle More 

Western Cape, South Africa
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Travelling for work we stayed at the Southen Sund Emnotweni which is rated a 4star. But what an unpleasant checkin we had. At the check in counter when we asked to be checked in the lady said no she is busy with an invoice for someone that was not at reception we were told to have a seat eventually we... More 

Was this review helpful? Yes 1
Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning Thank you for taking the time to review We look forward to seeing you again soon Regards Michelle More 

Pretoria
1 review
5 of 5 stars Reviewed July 7, 2015

The friendliness of the staff and their passion to serve was in sync with the fabulous warm weather. What an experience, great dining, holiday and leisure experience. Must visit again. Wow !!! Pregan, Merlina, Samiksha and Ashwari Pillay

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Afternoon Thank you for letting us know about your stay. We look forward to having you and your family visit us again soon Kind Regards Michelle More 

Johannesburg, South Africa
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 1, 2015

This hotel is a bridge to movies, gambling and fun. It is situated across the Emnotweni Casino which has a movie house and chain stores. The breakfast is prepared with love. Absolutely divine. The rooms especially their executive rooms are heavenly and to die for. Their standard is classy and stylish. A great hotel indeed.

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning Thank you for the review, I am pleased that you enjoyed you stay with us as well as the shopping and entertainment. We are excited to advise you that we will be undergoing a softs refurbishment over the next 6 months and look forward to showing you the new look. Kind Regards Michelle More 

Marloth Park
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 25, 2015

Another stay at the Emnotweni Sun and as always the staff were great, the room comfortable and a great value for money stay. The breakfast was delicious, but the dinner was a little disappointing. It is a large buffet but the quality can improve and the choices could improve. No fish starters and only a fishy stew on the mains... More 

Review collected in partnership with Tsogo Sun Hotels

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Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning Great to have you review the hotel, thank you for your valued comments , will advise chef to relook at his buffet menu's to include more of a fish offering . We look forward to welcoming you back again soon Regards Michelle More 

Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 25, 2015

I only stayed there one night - checked in late-ish and checked out round 8am - so didn't get to experience much of the hotel. Even thought it was a short stay I really have no complaints. Bed is very comfy, very quiet (room 251) and good amenities. The water pressure in the shower was great - not often you... More 

Was this review helpful? Yes
Michelle H, General Manager at Southern Sun Emnotweni, responded to this review

Good Morning Thank you for taking the time to rate your stay , we hope on your next visit you will be able to enjoy all the facilities that we offer as well as our wonderful garden and food. Kind Regards Michelle More 

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