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Mercure Nelspruit

3.0 of 5
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Cnr N4 & Graniet Street | PO Box 1556, Nelspruit 1200, South Africa
Mercure Nelspruit
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Ranked #7 of 18 Hotels in Nelspruit
A recent review
4 of 5 stars reviewed 6 days ago
Alan R Johannesburg, South Africa
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129 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

As with all this chains properties teh roosm are big with basic kitchenettes for those staying longer. Two large beds per room and free wi fi make for a good value for money package. If you are in Nelspruit on holiday or business then this is teh place to stay - it is across teh road from a large mall... More 

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Piet Retief
Contributor
17 reviews 17 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel has good service with well trained staff well cooked food to die for and great pool, im planing to take my whole family as there are services t cater for both adults and kids. i only went on a conference a but it was amazing ,the food,the service me and my colleauges recieved was excellent

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Stockport Cheshire
Top Contributor
70 reviews 70 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We only stayed one night on our way to Kruger. We had a junior suite which for the money, equivalent of ~£38 per night for two of us was excellent. The room was clean and comfortable. We felt safe, with the locked gates and entry only if you were a guest at the hotel. We did not eat at the... More 

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Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 15, 2015

I ve stayed one month there, i had some work bussines in town. The hotel is great, the rooms are big enough, the restaurant is good, they have a big swimming pool, and the staff was friendly. A good thing is that every single day in one month my towels were changed and the room was cleaned up. Another good... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 26, 2015

The hotel premises are really pretty with a lovely pool area. But get this... There was a rat in my hotel room and it ate my leather watch strap!!!!! To make matters worse, the buffet dinner was really poor. Breakfast was ok and staff were friendly.

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United States
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 25, 2015

This was the one and only hotel we stayed at on our two week trip (the rest were B&B's). So, it felt impersonal after those experiences. Check in went well (friendly staff) and the room upstairs was fine. It was large (an apartment!), and if we had stayed longer than one night we could have cooked our own meals (nice... More 

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Neil Hemming
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 16, 2015

We booked here for 5 nights but left after three. The main areas of the hotel are very nice as is the pool but the rooms are outdated and mouldy. We refused to stay in the first room 108 because of mould all over the wall. We were moved to a two bedroom which was spacious but also damp and... More 

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Maputo, Mozambique
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 4, 2015

This hotel has everything to be perfect: an excellent location next to I'langa Mall, roomy and well decorated cottages, a handy kitchenette, comfortable beds, a parking in front of each cottage. But why did the builder/decorator (?) install the A/C unit right next to the bed (at about 30cm), with the cold air evacuation right at body level and no... More 

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Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 4, 2015

Good location next to mall and very safe with a guard on the the gate. Room was very old and outdated. Breakfast was awful but pool area is great. Would only advise as a stop over hotel whilst travelling not a vacation.

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