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Pestana Kruger Lodge

4.0 of 5 R570 Riverside Road | 150 meters from Malelane Gate, Kruger National Park, Malelane 1320, South Africa
Best prices for: 1 room 1 guest
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Pestana Kruger Lodge
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Pestana Kruger Lodge
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208 reviews from our community

Traveler rating
    55
    79
    48
    18
    8
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85
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7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Just check in this hotel, it sure isn't what it used to be!!! Terrible food, incapable of finding my reservation at the gate and was turned away!! The all place has lost all appeal, especially the bar area with terrible drinks. A bottle of pinotage with a price tag of 120rd in any restaurant is almost double here and as... More 

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GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Dear Maximenadaud Thank you for taking the time to give us feedback from your last stay with us. Please accept my sincere apologies for the poor service standards you received during your stay with us; I will be addressing this with the relevant department heads for their immediate attention. Our main gate is manned by a a new security company... More 

Rustenburg, South Africa
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Reception staff friendly. Rooms require attention. Carpets are stained and rooms do have an unpleasant smell. Bathroom tap needed to be held in position to work i.e. It was loose. Thatch Roof on verandah require maintenance. Restaurant service overall good with the exception of one staff member with an attitude that were unable to cook an egg according to what... More 

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GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Dear Karin H Thank you for taking the time to give us feedback about your stay with us. I am pleased that the staff are generally friendly and helpful; I do acknowledge that there are some maintenance & repairs that need to be addressed - I will be paying particular attention to this facet of our operations as a matter... More 

San Francisco, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 24, 2015

The best part of Pestana Kruger lodge is the location. It’s insane - literally minutes from Malelane Gate. Kruger is massive, so it’s nice to be right at the foot of the park. It’s a pretty solid lodging option for Kruger, though I’d stop short of saying that it’s a '4 star’ hotel. The facilities are generally nice enough, but... More 

Was this review helpful? Yes 3
GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Dear Tim A Many thanks for your time to give us feedback about our Lodge. Our location is indeed wonderful and very convenient for access to the Southern Kruger, where there are great concentrations of wildlife. Our WiFi does in fact also reach the Deluxe rooms, we are looking to extend this to further rooms in the near future. Unfortunately... More 

Kiev, Ukraine
Reviewer
5 reviews 5 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 20, 2015

I stayed at Pestana Kruger Lodge with my family in the beginning of 2015. Overall impressions were very good, especially the food and service. Friendly staff, good location and very good value for money. Nice view over the river with crocs, elephants and hippos!

Was this review helpful? Yes 3
GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Dear Magnus Wett I am extremely pleased that you and your family had a pleasant stay with us at Pestana Kruger Lodge; I will share your positive comments with the staff who welcome such feedback. We do hope that you will return again to our Lodge to experience the ambiance and wildlife of the Kruger Park. More 

Benoni, South Africa
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 13, 2015

Much better than our last visit, service better, food better and the rooms we had were magnificent, upstairs Lion over looking the Crocodile River. Each morning we had, elephants, hippos and crocs together with a myriad of birds. The location to the Malalane Gate is superb, the animal viewing is magnificent in the Kruger.

Was this review helpful? Yes 2
GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Dear Alison S Thank you for taking the time to share your experiences at our Lodge. I am very happy that your visit was an improvement on the last time, I will be sharing this positive feedback with the staff who do appreciate this. I do hope that this wil not be your last visist to us - the Southern... More 

Cape Town Central, South Africa
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 7, 2015

Conveniently located very close to the Malelane Gate that made our access to the park convenient. Staff were brilliant especially Nelly and the main Chef "Tata". They went out of their way to make our stay a pleasure. Accomodation, whilst well spaced was disappointing. On several ocassions experienced brown-coloured water from the bathroom basin tap, plug points that plugs slipped... More 

Was this review helpful? Yes 2
GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Dear Shashi R Many thanks for going to the effort of providing feedback about your stay with us, this is appreciated and does help us to constantly maintain our standards. Whilst I am very happy that the staff provided you with memorable great service, I am disappointed that your stay was not perfect due to maintenance deficiencies. These maintenance problems... More 

Springs, South Africa
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 1, 2015

This was our first stay at the Pestana, and just 150metres from the Malelane Gate of Kruger National Park. Checked in at Reception and noticed that the rooms are very well spaced out and not on top of each other. Good idea to get one of the upstairs rooms with thatch or upgrade to Lion rooms which overlook the River.... More 

Was this review helpful? Yes 2
GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Dear janice510 Thank you for your feedback; I am delighted that your first stay with us was good and that the food and grounds & gardens were to your standards. The Lion rooms (Deluxe rooms) are indeed the most sought after since they are the closest to the Crocodile River and overlook the Park; you will be woken every morning... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 26, 2014

This was our third stay at the Pestana. We live in Sabie and enjoy visiting Kruger every month or so, but do not always enjoy the accommodation and food in the Park so we find it more convenient and better value to stay just outside one of the entrance gates. The Pestana is perfectly located next to Malelane Gate and... More 

Was this review helpful? Yes 1
GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Dear Janet Thank you so much for your positive feedback; I will be sharing this with the staff who always appreciate this. I am aware of some maintenance issues which I will be addressing this year as a matter of ongoing priority, I will also address the dinner buffet offering with the kitchen staff in an effort to improve this.... More 

Maputo, Mozambique
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 19, 2014

Just a few meters from Malelane Gate of the Kruger National Park south. Wonderful view of the Crocodile river and their margins in Kruger, from the balcony and the good restaurant. Very good space between chalets where we can let our children play. Nice swimming pool

Was this review helpful? Yes
GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Jmaelias Thank you for taking the time to give us some feedback about your stay with us, I am delighted that your family and children were happy with our Lodge and I do hope you will return for another visit from Maputo. Please do keep an eye on our website for our specials coming up in the next few months,... More 

Johannesburg, South Africa
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 16, 2014

Located on the banks of the Crocodile River, a mere 500m from the Malelane gate to the Kruger National Park, this is a great location to experience nature and as a base for day trips or game drives into the Kruger National Park. Plenty of wildlife like elephants, hippos etc to see from the lodge. Leopard Creek is across the... More 

Was this review helpful? Yes 1
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Additional Information about Pestana Kruger Lodge

Address: R570 Riverside Road | 150 meters from Malelane Gate, Kruger National Park, Malelane 1320, South Africa
Location: South Africa > Mpumalanga > Malelane
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pestana Kruger Lodge 4*
Number of rooms: 74
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Also Known As:
Pestana Kruger Hotel Malelane

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