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Pestana Kruger Lodge

R570 Riverside Road | 150 meters from Malelane Gate, Kruger National Park, Malelane 1320, South Africa
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Pestana Kruger Lodge
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Pestana Kruger Lodge
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225 reviews from our community

Traveler rating
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    85
    54
    19
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin
Top Contributor
117 reviews 117 reviews
84 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I visited this accommodation on a Travel Department trip to South Africa, so had been to 6 other hotels in the country along the way, all of them very good. This hotel has a great location beside Kruger Park, and has beautiful views overlooking Crocodile River. Staff are very pleasant and food is very good. Bar and restaurant lovely and... More 

Was this review helpful? Yes 1
GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Dear DublinFlyer Thank you for taking the time to post a review of our property. I am happy that you found our food and staff met your expectations. My apologies that your bedroom fell short of these expectations; we did have a problem with our Boiler on one day, we had to replace the elements of this unit which was... More 

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This was the second time we were there, but for sure this was the last one as Its going down the ladder! Not only we found a huge rat on our room (family room), rat poo and pee smell but also all the maintenance is bad (missing light bulbs, the outside lights were not working...), also important to point out... More 

Was this review helpful? Yes 3
GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Dear Lisa D Thank you for your feedback. My sincere apologies for the experiences you had during your stay with us, I have addressed these concerns with the relevant Management and Staff who will rectify these immediately. Some of our thatched rooms do have Bats roosting in them and consequently we sometimes have problems with their mess, we are identifying... More 

Travelers are raving about these Malelane hotels

Windhoek, Namibia
Top Contributor
136 reviews 136 reviews
53 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed April 24, 2015

This hotel has a nice view of crocodile river. During afternoon you can enjoy and see some hippos and crocodiles far away. The hotel has nice outside area and close to the biggest park of SA. You will love and enjoy your stay here in this hotel.

Was this review helpful? Yes
GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Dear Simonest Thank you for your feedback, we are very happy that you enjoyed your stay with us and appreciated the environment of Kruger National Park. More 

Oporto
Top Contributor
74 reviews 74 reviews
47 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 11, 2015

To be honest i rate 4 stars because i booked many months before and get a very promoted price, so cant complain for the price paid. Positive things- location closed do one of the Kruger doors in the route N4 (Johanesburg/Maputo). By the way the entrance to the park costs 260 Rands. A morning safari costs 900 rands , but... More 

Was this review helpful? Yes 1
GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Thank you for your review and comments, your observations will be forwarded to the relevant Management for their attention especially with regards to staff training and maintenance. More 

Estoril
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 8, 2015

This is a basic lodge, no frills and no luxury. The location is great right at the entrance of the Malelane gate so makes it easy to find and it is right on top of the crocodile river so lots of crocodiles and hippos to see as well as elephants at the end of the day. You must book a... More 

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GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Dear Pola M Thank you for your review; my apologies for the various problems you encountered during your stay with us; I have forwarded these to the Facilities Manager for his attention to the areas you have highlighted. I am happy that the staff were attentive and able to assist when requested. More 

Johannesburg, South Africa
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 7, 2015 via mobile

We arrived on a Friday evening for a long weekend stay. The rooms were clean and comfortable. The bed was more like a 'hummock' very soft mattress. Two single beds made up as two single beds not as one double from two single mattresses and a bath would have been nice but there was a good sized shower. Bit of... More 

Was this review helpful? Yes 3
GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Dear John G Thank you for your feedback from your stay with us, my apologies for the service failures you experienced, these have been adressed with the relevant Management who will in turn communicate these to the staff. We are embarking on a general Maintenance project this year which is ongoing and will also address a number of the issues... More 

Johannesburg
Top Contributor
93 reviews 93 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 4, 2015

Great place and have to thank Novo Mundo travel for the assistance in getting a space. It's the 2nd stay and definitely recommended. Beautiful views service and food. The problems found in the room were adressed and resolved. The people handling the safari side are most helpful and accommodating. Overall a pleasant stay.

Was this review helpful? Yes
GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Thank you for taking the time to provide us with feedback about your recent stay with us. I am happy that any problems you had were rectified to your satisfaction, and I do hope that we can welcome you back in the not too distant future. More 

The Hague, The Netherlands
Contributor
17 reviews 17 reviews
14 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 22, 2015

Stayed 2 nights during a SA grand tour. Hotel is perfectly located at the Crocodile river, very close to one of the Kruger Park entrances. Best rooms are the ones that have river view: although there is a distance between the terraces and the river you'll see the hippo's, crocodiles and possible other game 'at your doorstep'. We stayed in... More 

Was this review helpful? Yes
GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Dear Mrs E G Many thanks for your review, my apologies that your evening meal was not your satisfaction - I will address this with the kitchen team. I am happy that your packed breakfast was good and that the staff were friendly and easygoing. More 

Maputo, Mozambique
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 16, 2015

Actually 3.5 out of 5. There are some very good things about this place - mostly the location of course. From the deck you can see hippos, crocodiles and elephants every day, as we did. The huts/small houses are ok, though certainly not 4star, as the place is supposed to be. The buffet breakfast is typical and ok, but as... More 

Was this review helpful? Yes
GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Dear "davidbrianwood" Thank you for your comments and feedback about our Lodge. I am disappointed that your found our food offerings were below your expectations, this will be addressed with the Kitchen team for their attention. The family rooms will be undergoing some renovations during the course of this year. I am happy that the staff were helpful and friendly... More 

Bastad, Sweden
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2015

Nice lodge. Perfectly located near Melalane gate, S Kruger Park. No luxury but very, very nice. Helpful personal. Upgrade to Deluxe rooms to have nice view over Crocodile River and the Kruger Park. Wi-Fi a bit unstable but fast when up and running.

Was this review helpful? Yes 1
GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Dear Tingelingtin Thank you for sharing your positive comments with us, your feedback is very important to us. The staff will be very pleased to hear that you enjoyed your stay. More 

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