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All 2 Malelane hotels

Pestana Kruger Lodge

4.0 of 5 Hotel   |   R570 Riverside Road | 150 meters from Malelane Gate, Kruger National Park, Malelane 1320, South Africa
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Pestana Kruger Lodge
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Ranked #1 of 2 Hotels in Malelane
A recent review
3 of 5 stars reviewed 2 days ago
Mervyn d
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173 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed 2 days ago NEW

My husband and I celebrated our 30th Wedding Anniversary but was very disappointed that we did not go to Cape Town as usual. I agree with a lot of the reviews given during this month, the staff is not trained and sometimes dont understand what you asking. The hotel should not be a 4 star. What sells this hotel is... More

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Top Contributor
89 reviews 89 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel looks that is well located for Kruger South. The setting is nice but the rooms are bad maintained and for the price is very expensive for what you receive. The breakfast is very good and the dinner is a buffet. There have to be better than this.

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Arlington, Virginia
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Checked in as part of a group of 20 travelling from US/Canada. Check in was disorganized as the front desk staff are not well informed. The rooms are individual lodges spread through out the grounds. Overall this facility needs some sprucing up. Bricks are loose in the paths, swimming pool less than sparkling. Staff seem undertrained and tired. Our restaurant... More

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GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Dear Wildegenes Many thanks for your comments regarding our Lodge, we always welcome constructive criticism which assists us in identifying any weaknesses we may have. I will convey the feedback relating to your group check in process as well as your observations of maintenance deficiencies to the relevant management for their attention. We will be embarking on various training programmes... More

Edinburgh
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for 3 nights as part of an organised tour of South Africa. The accommodation consists of lodges spread over a large area of ground. We arrived after dark which proved a bit of a challenge. We got maps to show us where to find our individual lodges but the paths are almost unlit. I would recommend carrying... More

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GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Thank you for taking the time to share your feedback about Pestana Kruger Lodge. Your comments regarding lighting on the pathways is valid and will be addressed. We have however in the interim provided torches/flashlights for guest's use which can be requested at reception. More

East Sussex
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent three nights here, and after arriving in the dark and then setting off on an early morning game drive it was lunch time the next day before we really appreciated the hotel. We stayed in a lodge opposite the pool and were amazed with how much space we had. It was very comfortable and clean. We had breakfast... More

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GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Many thanks for your feedback; I am delighted that you enjoyed your stay with us, I will ensure that our staff receive your positive comments. Our WiFi coverage currently reaches the main lodge areas as well as our Deluxe river facing rooms, I am hoping to extend this coverage in the not too distant future. More

Rustenburg, South Africa
Top Contributor
171 reviews 171 reviews
52 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Pestana looks good on arrival. The property consists of residential clusters of a few rooms each, scattered over a wide area in well kept gardens. There is a deck that overlooks the river, with beautiful views. The rooms are good, but wi-fi is slow and limited to the main buildings only. There is no wi-fi in the rooms. The... More

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GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Thank you for taking the time to give feedback from your recent stay with us. I am very disappointed to hear of the poor standards of food and beverage; these are certainly not the standards you can expect from a Pestana property. Clearly the management of food and beverage services were sub par at this time and I will be... More

Johannesburg, South Africa
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Pestana Kruger's location is beautiful and it is such an experience to sit on the deck having dinner while listening to the sounds of the hippos in the river. The rooms are neat and comfortable. I think however that the price is too much for what one gets. We were booked for bed and breakfast. The breakfast was good but... More

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Maputo, Mozambique
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you don't find a place to stay inside Kruger National Park, try Pestana Kruger 150m outside the Malelane gate. Ask to stay in a superior room not in a hut and you will enjoy a nice kitchen (always good buffet), and go on safaris out of the hotel (no gate administration required) early morning, late afternoon or evening.

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Nelspruit, Mpumalanga, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 18, 2014 via mobile

My husband and I stayed at pestana for the weekend. It was very nice and relaxing with a stunning view over the river. Conveniently close to the Kruger park and a lovely Restuarant called hamiltons. Food and service was great!

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Vereeneging
Contributor
19 reviews 19 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 16, 2014

This hotel is ok, for a four star, it's adequate, the service is lovely but most of all the food was great, throughout, from breakfast till dinner, there was a variety, each night. We stayed there for four nights, with the kids!!

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GMPKL, General Manager at Pestana Kruger Lodge, responded to this review

Thank you for your positive comments, particularly relating to our food, which I will share with the kitchen staff. More

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Additional Information about Pestana Kruger Lodge

Address: R570 Riverside Road | 150 meters from Malelane Gate, Kruger National Park, Malelane 1320, South Africa
Location: South Africa > Mpumalanga > Malelane
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pestana Kruger Lodge 4*
Number of rooms: 74
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Also Known As:
Pestana Kruger Hotel Malelane

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