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Garden Court Polokwane

cnr Thabo Mbeki & President P Kruger Sts, Polokwane 0699, South Africa
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1 room 1 adult
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Garden Court Polokwane
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148 Reviews from our TripAdvisor Community

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Pretoria, South Africa
1 review
3 of 5 stars Reviewed 5 days ago NEW

I was not happy with the service. The cashiers do not care about customer services and do not make an effort to be nice to guest. they are unfriendly, rude, unprofessional and resort to intimidate guests instead.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Puseletso M
Gert S, General Manager at Garden Court Polokwane, responded to this review

Good Morning Puseletso, Thank you for your support of Garden Court Polokwane. I want to assure you that we pride ourselves on the service that we offer and that the necessary actions will be taken to prevent a similar guest experience in future. I am looking forward to welcoming you back to the hotel. Kind regards, Gert More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Renovations always make life difficult, but shouldn't effect food quality. Disappointed in the quality and service of the restaurant. Took a long time, had two confused waitrons and many mistakes were made with the order and timing. Will avoid in future

Helpful?
Thank David S
Gert S, General Manager at Garden Court Polokwane, responded to this review

Good Morning David, Thank you for your stay at Garden Court Polokwane. We are all very excited about the refurbishment that is currently taking place, with the first rooms already back in operation. Please accept my apologies for the poor service that you have received in the restaurant during your stay, we take the quality of our service very seriously... More 

Travelers are raving about these Polokwane hotels

Johannesburg, South Africa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel has been refurbished. The rooms and bathrooms are stunning and world class .Very comfortable and uncluttered. Amazing stay and value for money. Friendly staff check in check out process efficient with no delays.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Nickmahomed
Pretoria, South Africa
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is providing good service. I was more than satisfied with the service I got at reception, booking in and booking out. The service desk attended to my requests without reservation. The hotel staff were kind and always willing to assist. The restaurant service was also good, from reception to the meals the we were catered with. The restaurant... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank tebogom2016
Pretoria, South Africa
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

It is always a pleasure to stay at Garden Court Polokwane. The hotel meets all my personal needs at all times. The hotel is situated in the city centre and it is easy for one to access roads and it is close to the necessary amenities one would require.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank robertmX6609LK
Francistown, Botswana
Level Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Went for a couple of days with my family with 2 young kids. We got a beautiful pool/garden facing family room with 2 very comfy double beds. Clean bathroom with lovely hot high pressure shower. Excellent breakfast! Thoroughly enjoyable. The hotel is under renovation so there are lots of workmen around, and strong smell of paint etc but it's for... More 

Helpful?
Thank saadiarossenkhan
Nelspruit
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The newly renovated Garden Court Polokwane gives visitors peace of mind and value for money. Friendly staff across the board with homely cooked meals, situated in the heart of Polokwane with ease of doing business

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Joseph Maretolo M
2 reviews
4 of 5 stars Reviewed 5 weeks ago

With very friendly staff, absolutely mouth watering buffet for dinner (excellent value for money) and equally marvelous breakfast our stay was fantastic. I would however suggest that the garden irrigation be adjusted to not spray on vehicles or alternatively guests could be advised on where to park so as to avoid the spray leaving spots on the vehicles (not easy... More 

Helpful?
Thank Cilliers B
Benoni
1 review
3 of 5 stars Reviewed December 29, 2015

I was very disappointed at the state of the swimming pool , awfully green and unusable. My kids were disappointed as they were looking forward to a few days of good swimming. Overall the rest of the hotel is fine as well as the restaurant.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank ebrahimazizc
Johannesburg, South Africa
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed December 22, 2015

Gold cardholders should get better discount and card number should be linked to their ID no. Bring back that old style customer service to paying guests and show some interest in the comfort of the guests.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Patrick M
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