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Garden Court Polokwane

cnr Thabo Mbeki & President P Kruger Sts, Polokwane 0699, South Africa
Garden Court Polokwane
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98 reviews from our community

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Traveler rating
    21
    25
    27
    16
    9
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13
10
5
67
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (98)
  • Mar-May only
    (34)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (21)
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Gaborone, Botswana
1 review
5 of 5 stars Reviewed 1 week ago

Service good, breakfast good, water good, garden and gym was good also we enjoyed our stay none the less. Howe there is still need to increase the parking space and make little improvement on the gym by putting mor equipments. The bar has improved and their is need to improve the TV channels by putting more sports channels from super... More 

Review collected in partnership with Tsogo Sun Hotels

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Gert S, General Manager at Garden Court Polokwane, responded to this review

Dear Kenneth, Thank you for taking the time to rate us on Tripadvisor, we appreciate the wonderful feedback! We would like to apologise for any inconvenience caused in regards to our TV channels being insufficient, however we take all commentry as a usefull information that we can use to improve our service to our guests. I am looking forward to... More 

Greater Johannesburg, South Africa
1 review
2 of 5 stars Reviewed 1 week ago

Service was excellent both in reception & restaurant. Property needs complete overhaul & boiler should be replaced. Was imppressed by the cleaner of my room. Food was also imprresive as well asthe service received was wonderful.

Review collected in partnership with Tsogo Sun Hotels

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Gert S, General Manager at Garden Court Polokwane, responded to this review

Dear Mavhungu, Thank you for taking the time to rate us on Tripadvisor, we appreciate the great feedback regarding our service during our stay! We would like to mention that the hotel is undergoing a refurbishment. We have started with our mock up rooms and it should be complete by June 2016. We are as excited about the new look... More 

Travelers are raving about these Polokwane hotels

Pretoria, South Africa
1 review
3 of 5 stars Reviewed 2 weeks ago

please ask all the guest to not smoke in he rooms, if not just make sure you book non smokers in the non smoking rooms because I is not nice to sleep in the rooms that smells cigarette if you are not smoking yourself. Bathrooms must always be neat and clean and make sure the toilet flushes properly. WIFI MUS... More 

Review collected in partnership with Tsogo Sun Hotels

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Gert S, General Manager at Garden Court Polokwane, responded to this review

Dear Sylvia, Thank you for taking the time to rate us on Tripadvisor, we appreciate the feedback and would like to apologise for any inconvenience caused in regards to your room and WIFI experience. We will ensure that additional training is done in this area and that we look at improving our WIFI service to guests. I am looking forward... More 

Durban, South Africa
1 review
1 of 5 stars Reviewed 2 weeks ago

Rooms are terrible it is an excuse for a hotel. their so called double beds are more like prison beds. they do not have duvets in the hotel. The heater/air-conditioner makes soo much noise that you cannot even sleep at night. Service at check in and check out was horrible. I am actually disgusted at my recent stay - staff... More 

Review collected in partnership with Tsogo Sun Hotels

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Gert S, General Manager at Garden Court Polokwane, responded to this review

Dear Sibusiso, Thank you for taking the time to rate us on Tripadvisor, I would like to apologise for any inconvenience caused during your stay and want to assure you that your feedback is seen in a very serious light, and that the necessary corrective actions will be taken where applicable. We are currently in the planning phase of a... More 

Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 2 weeks ago

All rooms should be equipped with all required and necessary amenities. The hotel is conveniently located and is almost nearer everything that any guest would need. The staff is very helpful and always at hand to assist where necessary.

Review collected in partnership with Tsogo Sun Hotels

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Gert S, General Manager at Garden Court Polokwane, responded to this review

Dear Thivhulaw, Thank you for taking the time to rate us on Tripadvisor, we appreciate the great feedback! We will ensure that our standards are maintained to guarentee great service! I am looking forward to welcoming you back at Garden Court Polokwane in the near future. Kind regards, Gert Strydom More 

Pretoria, South Africa
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Garden Court Polokwane from 7 to 12 June 2015 while on a work mission. It was a great place to return to after long days of driving vast distances. The room was comfortable and allowed for work to be done in comfort. The food was well prepared and very tasty. The staff was friendly and supportive.... More 

Was this review helpful? Yes
Gert S, General Manager at Garden Court Polokwane, responded to this review

Dear Brenda, Thank you for taking the time to rate us on Tripadvisor, we appreciate the great feedback! Thank you for the continuous support! I am looking forward to welcoming you back at Garden Court Polokwane in the near future. Kind regards, Gert Strydom More 

Pretoria, South Africa
1 review
5 of 5 stars Reviewed June 19, 2015

The power outage almost ruined everything but otherwise the service was excellent. The Wifi connectivity was excellent with no interruption. The rooms were also clean. Breakfast was excellent and with superior service.

Review collected in partnership with Tsogo Sun Hotels

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Gert S, General Manager at Garden Court Polokwane, responded to this review

Dear Ngakamj, Thank you for taking the time to rate us on Tripadvisor, we appreciate the great feedback! Thank you for your continuous support! I am looking forward to welcoming you back at Garden Court Polokwane in the near future. Kind regards, Gert Strydom More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 17, 2015

Was in Polokwane for some business. On my arrival I was booked in on time though my travel agent had not sent the voucher. I was not refused to book instead they asked if I did have the voucher in my possession, which I didnt, but electronically. They requested that I email it to them by accessing their free wifi.... More 

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Gert S, General Manager at Garden Court Polokwane, responded to this review

Dear Bongiwe, Thank you for taking the time to rate us on Tripadvisor, we appreciate the feedback and would like to apologise for any inconvenience caused in regards to your voucher not being sent in time. We will ensure that our service remains at this level to keep our guests smiling. I am looking forward to welcoming you back at... More 

Lephalale, South Africa
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 11, 2015

I stayed at the Garden Court in Polokwane for some business I had at the SARS office. The Garden Court is convenient to the Polokwane Central Business district and the government offices. The Garden Court in Polokwane is pretty good although not as up to date as some of the other Tsogo Sun hotels. I am thinking of the Garden... More 

Review collected in partnership with Tsogo Sun Hotels

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Johannesburg, South Africa
2 reviews
2 of 5 stars Reviewed June 7, 2015

This is a pretty standard, old fashioned Tsogo Sun. The entire stay was ruined by a appaling meal in the restaurant. 4 customers - service poor and the steak, veg, wedges and sauce were stone cold. This meal was so bad that I would not choose to stay at the Garden Court Polokwane again.

Review collected in partnership with Tsogo Sun Hotels

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Amenities