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All 16 Polokwane hotels

Garden Court Polokwane

3.0 of 5 Hotel   |   cnr Thabo Mbeki & President P Kruger Sts, Polokwane 0699, South Africa
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Garden Court Polokwane
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Ranked #4 of 16 Hotels in Polokwane
A recent review
3 of 5 stars reviewed 3 weeks ago
Nkibi N Centurion
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50 reviews from our community

Traveler rating
    11
    10
    11
    11
    7
See reviews for
9
3
3
32
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Centurion
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The reception staff is very curteous. Nice breakfast. The TVs in the room are upgraded and walls repainted which is an improvement from my last stay there. The airconditioning is old and need to be upgraded. The wall plugs next to the bed were not properly screwed in and wires were exposed. The water when showering was hot and cold.... More

Review collected in partnership with Tsogo Sun Hotels

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Pretoria, South Africa
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Perfect place to rest if you are travelling or staying around Polokwane for business and or other matters. Service has improved, friendly staff and good quality food. Rooms open with a lovely garden view

Review collected in partnership with Tsogo Sun Hotels

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Centurion, South Africa
1 review
3 of 5 stars Reviewed 3 weeks ago

Hotel needs a further facelift and/or refurbishment. Bath was obviously recently re-enameled and new air cons recently installed, but other things need addressing (e.g. back of bathroom door was peeling off from the bottom and bath taps look old). Furnishing also outdated and needs to be replaced. Otherwise, room was comfortable enough and staff professional! Hotel well located as well... More

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A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

The hotel is good, but the bathrooms and Wardrobes needs a revamp. There was also no beer glasses and teaspoons, had to use plastic teaspoons. Otherwise my overall experience was great, the staff is great and wonderful. I would definitely comeback if my concerns are considered

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Pretoria
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The Garden Court Polokwane needs some serious upgrading, considering that there is a lot of competition in Polokwane with regards to accommodation. The room was a non smoking room but it had a cigarette smell. There was a machine placed in my room to absorb the smell but it did not help. At the bar the first two drink options... More

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Pretoria
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed August 25, 2014 via mobile

The hotel is generally clean, the room service takes two hours instead of the promise of only 40mihutes. The food was generally okay. The service at breakfast could b a lot better though. Generally not a great experience but an average experience.

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Hopewell D, General Manager at Garden Court Polokwane, responded to this review

Thank you for giving us this review as it will helps us concentrate on areas of improvement. Your observation on cleanliness is appreciatiated. Room service and breakfast experience has been discussed with the food and beverage management for special focus as this critical area of our business. More

Johannesburg, South Africa
1 review
1 of 5 stars Reviewed August 18, 2014

My worst hotel experience so far. The bathroom had a tub with stains on it (water mark) and the towels were off white. Luckily it was only one night and I didn't mind not using the bathroom until I got back to Jo'burg.

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Hopewell D, General Manager at Garden Court Polokwane, responded to this review

Thank you for bringing this matter to our attention. Firstly I would like express my apology for the inconvenience caused. We have an enameling programme in place and next week the team will check those that are of concern and ensure that all the bath tubs are up to standard. More

Pretoria
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 13, 2014

the service was generally good with employees in smile. Breakfast was so excellent to an extent that I would nt hesitate to go back if need arises. The rooms were generally clean though some of the ckeaners had to put some pressure when they realised that we are supposed to checkout.

Review collected in partnership with Tsogo Sun Hotels

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Hopewell D, General Manager at Garden Court Polokwane, responded to this review

Thank you for giving us this review. This gives me an assurance that the training and guidance that we give our staff helps in adding value to our guests. I have discussed the Room Attendants behaviour with the Executive Housekeeper to ensure that guests are treated with utmost courtessy until they depart. More

Pretoria, South Africa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 2, 2014

The hotel room I occupied seemed poorly maintained. The shower had no cold water. The cold water switch/control was not working. The bedside lights were not functional (switches). They were fancy but not working. Staff at the check desk were unfriendly. I was not asked how was my stay and if the room was comfortable. They were efficient in checking... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Hopewell D, General Manager at Garden Court Polokwane, responded to this review

Thank you for giving us this review. I am please to confirm that all maintenance issues raised in that room have been resolved. The reception staff friendliness has been addressed as well through various inteventions to ensure sustainability. More

Pretoria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

I would like to see the inclusion of other radio stations on your TV sets. Not everyone coming there is a Pedi or English speaking. Consider other languages such as Venda, Tsonga and Setswana. The Tv chanels

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Hopewell D, General Manager at Garden Court Polokwane, responded to this review

Thank you for providing us with this review as it gives us an indication of some of our guests' preferences. Whilsts there are valid reasons not to provide all available channels but we would certainly welcome suggestions from the consumers in order to prioritise what is high on demand. These suggestions are used for input in future developments. More

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Additional Information about Garden Court Polokwane

Address: cnr Thabo Mbeki & President P Kruger Sts, Polokwane 0699, South Africa
Location: South Africa > Limpopo Province > Polokwane
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Garden Court Polokwane 3*
Number of rooms: 180
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Also Known As:
Garden Court Polokwane Limpopo

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