We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La Country Hotel & Spa

Travelers' Choice award winner
Eersbewoon Road, Modimolle (Nylstroom) 0510, South Africa (Formerly Protea Hotel Shangri-La)
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Shangri-La Country Hotel & Spa
Professional photos View all
Browse nearby
Shangri-La Country Hotel & Spa
Write a Review

214 reviews from our community

Traveler rating
    142
    46
    15
    7
    4
See reviews for
55
69
3
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (214)
  • Mar-May only
    (55)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (49)
All months
Johannesburg, South Africa
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed February 22, 2015

Booked here for a weekend away and was quite disappointed, especially given the rate we paid for a family room. The list of things not meeting expectations is long but some highlights: - at both check-in and check-out the staff had issues reconciling the account with payments made to a third party (very reputable) booking agent. - the room is... More 

Was this review helpful? Yes 4
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

We thank you for your feedback. The points raised will be addressed with management. Our apologies for your unpleasant experience. More 

Pretoria, South Africa
1 review
5 of 5 stars Reviewed January 31, 2015

What an unexpected experience at Shangrii-la this weekend. Awesome friendly staff great lunches and flambé ed dinners on request from chef Nick housekeeping exceptional and the front desk has a good knowledge of the area. Ken your team is well trained Thank you for an exceptional weekend

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

We value your feedback and thank you for sharing your experience at Shangri-La with us on Trip Advisor. We hope to welcome you back soon for another memorable visit in paradise. More 

London, United Kingdom
Top Contributor
70 reviews 70 reviews
7 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 28, 2015 via mobile

Enjoyed a lovely lunch at this quite fine Hotel and it was super. Had the company of some locals monkeys which made the moment more fun and special :) .Definitely returning. The food was delicious and service was very corteous and efficient.

Was this review helpful? Yes 1
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

We thank you for your review. Shangri-La is indeed called home by monkeys (and many other animals for that matter) which makes a visit to Shangri-La a truly African experience. We're thrilled that your "company" was delightful and entertaining. We hope to welcome you back to our hotel in the nearby future. More 

Sandton, South Africa
Contributor
18 reviews 18 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 26, 2015

The management afforded my colleague and I reduced rates as we work for an animal welfare organisation. The rooms were pleasant except mosquitoes were rife. The staff did spray the rooms with mosquito repellent and it did work for a while. All in all the experience was great.

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you for writing your review and sharing this on Trip Advisor. Following the recent excessive rains mosquitos might appear in larger numbers, however we do our utmost to ensure guests are not inconvenienced by any insects despite our location being in the heart of the bushveld. We apologize for the inconvenience caused. More 

1 review
5 of 5 stars Reviewed January 26, 2015

I would like to start off by saying that we thouroughly enjoyed our two night stay and we absolutely loved it. The service, staff and rooms were spectacular and will deffinately be telling every one to come to your hotel. Everyone was so friendly and there was not one problem and when there was i spoke to the head of... More 

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you Lauren for your lovely review. We will be sure to share your compliments with the team. We look forward to welcoming you back for another memorable experience at Shangri-La soon. More 

Gauteng, South Africa
1 review
3 of 5 stars Reviewed January 18, 2015

Our family visited Shangri-la Hotel over the festive season. The rooms needed some attention and many things were not working in the rooms. The cleaning staff were very helpful and we received overall good service at the bar and pool area. The chef Nicholas is out of this world!!! Although I manage a 4* lodge myself this guys food was... More 

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you Trudie for your review. We will be happy to pass your compliments on to chef Nicholas. We apologize about the inconvenience you experienced due to faulty items in your bedrooms. This has been addressed with our maintenance team. We hope to welcome you back soon. More 

Ellisras, Limpopo, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 15, 2015

We decided to stay at the BEAUTIFUL Shangri-la hotel and what a great decision. We just wanted to feel like we're on vacation and this place gave us that feeling! On top of all, the staff were very friendly including Joey, Ruth, Lauwrence, Jacob, Mapula and Ken.. Thanks for the great hospitality we definitely enjoyed our weekend and we will... More 

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

What a thrill to read your lovely review of your recent stay at Shangri-La. Thank you for your kind words. It was an absolute pleasure having you visit us. We look forward to seeing you again soon. More 

Mookgophong, South Africa
2 reviews
5 of 5 stars Reviewed January 15, 2015

This was our second stay at Shangri- La,during New Years Eve!I We were suprised to see all the new improvements , especially the game which included black impala,springbuck and njala's since our last visit, which were only a few months ago.Once again the staff were excellent from the reception right through to the waiters,kitchen staff and management and as mentioned... More 

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

We're delighted to read that you approve of the new additions to Shangri-La. We are almost finished with all the major construction work in the gardens of Shangri-La and can't wait to welcome you back to experience the new Shangri-La. Thank you for writing! We hope to see you again soon. More 

Centurion, South Africa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2015

I took my wife to Shangri-La again for her birthday. This time I brought along the rest of my family to enjoy it with us. Again we were pleasantly surprised to see all the improvements made to the hotel. This includes an outdoor Victorian fountain, etc. All three rooms we stayed in were in mint condition. We also had lots... More 

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you for posting about your experience at Shangri-La, and add these lovely images. We're happy that you had a wonderful time and we can't wait to welcome you back to celebrate the next birthday! More 

Centurion, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 11, 2015

My daughter didn’t want a birthday party, so we surprised her by taking her and her best friend to Shangri-La. She was thrilled when she realised we were going there. The staff arranged a special private supper in the lapa, after we had arranged a braai at the boma, which was impossible seeing that it rained. We want to single... More 

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you for posting these lovely photographs of the 21st birthday getaway. We are all for surprises and we thank you for sharing your review of your experience with us. We look forward to seeing you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

358 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (320)
Viewed
Dining (57)
Viewed
Pool/beach area (22)
Viewed
Room/suite (32)
Viewed
Family/play areas (4)
Viewed
View from room (9)
Viewed
Hotel & grounds (88)
Viewed
Bathroom (9)
Viewed
Business center/function rooms (12)
Viewed
Other (87)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (8)
Viewed
Dining (4)
Viewed
Pool/beach area (2)
Viewed
View from room (1)
Viewed
Other (17)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question