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Shangri-La Country Hotel & Spa

Travelers' Choice award winner
Eersbewoon Road, Modimolle (Nylstroom) 0510, South Africa (Formerly Protea Hotel Shangri-La)
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Shangri-La Country Hotel & Spa
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234 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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Port Elizabeth, South Africa
1 review
3 of 5 stars Reviewed 2 days ago NEW

We, Volkswagen Motorsport, booked our team into the Shangri-La hotel for an event that was on in Bela-Bela, over the weekend of 18 - 21 May. The overall experience was good, but the rooms desperately need an upgrade. The rooms at the 'bottom' (next to the giant chess board) are great! I was lucky enough to have 1 of these... More 

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Centurion, South Africa
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I was told very early Sunday morning, on Father’s day, to pack we are leaving in half an hour. I ask where to, I was told wait and see. What a surprise it was? Shangri-La for 2 days. I was treated with the best to offer, even flying lessons and cuddling up by the fire place.

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Polokwane, South Africa
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We spent a night at Shangri-La at the end of July. The setting is beautiful and the lounge, dining room and bar are lovely. Unfortunately the rooms do not match! The bath has been painted and is rough. Unfortunately there was no shower. The bed had no mattress cover and was made with a flat sheet which had shifted to... More 

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South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you for your feedback. We take note of your comments regarding our rooms and will discuss the bedding and curtains with management. We do advertise our bedrooms as having either a bath or a shower, and we gladly offer guests the bathroom of their choice if we have it available. We're delighted that you enjoyed our lovely setting and... More 

Benoni, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

My boyfriend asked me to book a spontaneous weekend away! I found Shangri-La Country Hotel to have availability. We arrived late at night and it was dark but in the morning we awoke to a Rooster, Ducks and Buck in our view. My boyfriend took the opportunity to sneak out and arrange with management for a surprise engagement. He booked... More 

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South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

What a glorious review of your romantic engagement. Thank you for sharing your experience with us on Trip Advisor. We're thrilled that your fiancé chose Shangri-La to propose. We'll be glad to pass your compliments on to the entire team, who will be thrilled. We look forward to hearing your wedding bells ring and spending your honeymoon with us. More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is a good place for nature lovers. I do not like the forest set up much, and unfortunately, all their rooms are amidst nature. It was a very creepy feeling everytime I had to go to the hotel from my rooms, which was the very last room in the row... :-( . Furthermore, the way to the hotel from... More 

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South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you for your review. Shangri-La is indeed a country hotel, located amidst a bushveld and tropical garden setting, with our rooms and rondavels located at various positions on our massive property. This in turn offers guests a tranquil and private setting to enjoy the comforts of our country hotel and its Waterberg setting. We're happy to read that you... More 

Johannesburg, South Africa
2 reviews
4 of 5 stars Reviewed July 30, 2015

I would like to recommend Pieter Erasmus and his team at Shangri-La for the arrangements for our car club that visited recently. From arrival to departure everything was organised in a superb manner for a large group booking. The food was fantastic and we even got the services of some wine pairing from a professional vintner.

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South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you for taking the time to write about your experience on Trip Advisor. We are overjoyed that you enjoyed your stay with us. We are thrilled that you approve of the addition of the Doran Vineyards wine tasting. It is of vital importance that all our guests, whether they are 1 couple or a large group, have a memorable... More 

Pretoria, South Africa
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 28, 2015

Shangri-La is a just the place for a weekend getaway. The gardens are beautiful. We stayed there from 17-18 July. Special thanks to Eva, Lawrance and chef William for the warm welcome and good food. A very special thanks to Joey for making us feel so at home. The Sunday morning breakfast was awesome. The monkeys were entertaining. We will... More 

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South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

We thank you for writing about your experience at Shangri-La and love the photos you have posted on Trip Advisor. We look forward to seeing you soon. More 

Pretoria, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2015

Kindly accept my thanks and appreciation with my visit to your hotel from Friday 25th of July to Monday 27th 2015. I went for a weekend breakaway and to be in a country-stile atmosphere. This hotel is an exception in this regard. I was impressed with the outstanding quality and service, the friendly attitude of the staff and the good... More 

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South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you for sharing your experience during our Wine Tasting Christmas In July weekend with Doran Vineyards on Trip Advisor. We're happy that you had a memorable time and look forward to seeing you soon when we host our next event. We'll be sure to share your review with the team who will be thrilled. More 

Pretoria, South Africa
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 26, 2015

We were part of a group visiting the hotel for a celebration. At arrival we all received welcoming drinks and popcorn from the friendly staff - a nice touch. The hotel area has a beautiful garden leading up to the inviting reception area where other staff members gave us a warm welcome. Our family room (inter-leading), however, was a bit... More 

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South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you for your review. We take note of your comments and will discuss this with our team. More 

Johannesburg, South Africa
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed July 1, 2015

Shangri-La situated not far from Nylstroom are quite a breath taking experience. The garden makes you feel like you're in paradise the food are phenomenal. As for the rooms they lack of expectations, There are no two point plugs in the rooms so remember that for when you want to charge you phone or shaving machine, another down to the... More 

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you for your review. We’re honoured by your compliments and thank you for taking the time to write about your experience. We take note of your comments regarding two point plugs. We do offer two point plugs for the rooms which may be collected at reception, but we will look in to it to introduce them into our bedrooms.... More 

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