We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La Country Hotel & Spa

Travelers' Choice award winner
Eersbewoon Road, Modimolle (Nylstroom) 0510, South Africa (Formerly Protea Hotel Shangri-La)
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Shangri-La Country Hotel & Spa
Professional photos View all
Browse nearby
Shangri-La Country Hotel & Spa
Write a Review

219 reviews from our community

Traveler rating
    145
    47
    16
    7
    4
See reviews for
58
71
3
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (219)
  • Mar-May only
    (60)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (49)
All months
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Fantastic service and competent staff. We would like to mention Alfred who went the extra mile to make our stay memorable. The environment was good, but it was the positive attitude of the staff that impressed us. Thank you for a wonderful experience!

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

You are most welcome Karin M! We're delighted that you enjoyed your stay and thank you for your compliments. We look forward to seeing you again soon. Alfred will be commended for his fantastic customer service. More 

Nelspruit
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Every one of the staff treats you like royalty. The reception are amazing and the food are tops! Thank you Shangri-la ... an amazing experience, every one of you deserves a thank you. Thank you for making us feel so special xxx

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you for your wonderful review. We're delighted that you enjoyed your stay at Shangri-La and look forward to welcoming you back to paradise in the near future. More 

Centurion
Top Contributor
95 reviews 95 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent 3 nights here during the week (Wed-Fri night) - it was absolute bliss to have peace & quiet around us. Beautiful gardens, lovely labyrinth to walk (thanks to Alfred for giving us a tour of the grounds). We got really good service during lunch & dinner, but getting food on the table was really slow - if you're... More 

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you for your review on TripAdvisor. We're delighted that you had a memorable time at Shangri-La. We take note of your comments regarding our service, cuisine and wine list and will address this with the Food & Beverage department. Our apologies that this area was not up to standard but we thank you for bringing this to our attention.... More 

1 review
5 of 5 stars Reviewed April 12, 2015 via mobile

We were treated very well by the staff friendly welcome and very much hospitality indeed .Our room was very much we expected and we urge all to try the establishment. Food breakfast was great supper was excellent. We stroll around the hotel out of this world peace and tranquility. We will be back once again . We are coming back... More 

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you for sharing your memories with us on TripAdvisor. It's a delight to read of your stay at Shangri-La and we can't wait to welcome you back to paradise - in room 37, of course! More 

Johannesburg, South Africa
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 6, 2015

We booked the Shangri La as a last minute three night Easter break with our three year old. The hotel were offering a low price deal and it is just two hours from Johannesburg but we were disappointed. The biggest issue with the Shangri La is the expectation set by the 4 Star rating and the 2015 Trip Advisor budget... More 

Was this review helpful? Yes 1
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you for your review. Your feedback is appreciated and we take note of all your comments about areas that require improvement. We apologize that your experience did not live up to your expectations. More 

Johannesburg, South Africa
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed February 22, 2015

Booked here for a weekend away and was quite disappointed, especially given the rate we paid for a family room. The list of things not meeting expectations is long but some highlights: - at both check-in and check-out the staff had issues reconciling the account with payments made to a third party (very reputable) booking agent. - the room is... More 

Was this review helpful? Yes 4
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

We thank you for your feedback. The points raised will be addressed with management. Our apologies for your unpleasant experience. More 

Pretoria, South Africa
1 review
5 of 5 stars Reviewed January 31, 2015

What an unexpected experience at Shangrii-la this weekend. Awesome friendly staff great lunches and flambé ed dinners on request from chef Nick housekeeping exceptional and the front desk has a good knowledge of the area. Ken your team is well trained Thank you for an exceptional weekend

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

We value your feedback and thank you for sharing your experience at Shangri-La with us on Trip Advisor. We hope to welcome you back soon for another memorable visit in paradise. More 

London, United Kingdom
Top Contributor
71 reviews 71 reviews
7 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 28, 2015 via mobile

Enjoyed a lovely lunch at this quite fine Hotel and it was super. Had the company of some locals monkeys which made the moment more fun and special :) .Definitely returning. The food was delicious and service was very corteous and efficient.

Was this review helpful? Yes 1
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

We thank you for your review. Shangri-La is indeed called home by monkeys (and many other animals for that matter) which makes a visit to Shangri-La a truly African experience. We're thrilled that your "company" was delightful and entertaining. We hope to welcome you back to our hotel in the nearby future. More 

Sandton, South Africa
Contributor
18 reviews 18 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 26, 2015

The management afforded my colleague and I reduced rates as we work for an animal welfare organisation. The rooms were pleasant except mosquitoes were rife. The staff did spray the rooms with mosquito repellent and it did work for a while. All in all the experience was great.

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you for writing your review and sharing this on Trip Advisor. Following the recent excessive rains mosquitos might appear in larger numbers, however we do our utmost to ensure guests are not inconvenienced by any insects despite our location being in the heart of the bushveld. We apologize for the inconvenience caused. More 

1 review
5 of 5 stars Reviewed January 26, 2015

I would like to start off by saying that we thouroughly enjoyed our two night stay and we absolutely loved it. The service, staff and rooms were spectacular and will deffinately be telling every one to come to your hotel. Everyone was so friendly and there was not one problem and when there was i spoke to the head of... More 

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you Lauren for your lovely review. We will be sure to share your compliments with the team. We look forward to welcoming you back for another memorable experience at Shangri-La soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

358 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (320)
Viewed
Dining (57)
Viewed
Pool/beach area (22)
Viewed
Room/suite (32)
Viewed
Family/play areas (4)
Viewed
View from room (9)
Viewed
Hotel & grounds (88)
Viewed
Bathroom (9)
Viewed
Business center/function rooms (12)
Viewed
Other (87)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (8)
Viewed
Dining (4)
Viewed
Pool/beach area (2)
Viewed
View from room (1)
Viewed
Other (17)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities