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Three Cities Alpine Heath Resort

Travelers' Choice award winner
P.O Box 112 | Jagurst Rust, Jagersrust 3354, South Africa
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Three Cities Alpine Heath Resort
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245 Reviews from our TripAdvisor Community

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Traveler rating
    91
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    14
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150
28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (245)
  • Mar-May only
    (66)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (62)
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Pretoria, South Africa
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great food. Friendly staff especially upon going through first security gate. Was told this was the best place in to whole world :-) Lovely fireplace. Wood a little expensive. Upstairs bedroom wonderful view

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Durban, South Africa
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed at Alpine Heath during July 2015. It was a great family stay. They really cater well for young children and have constant activities to keep them busy. I would highly recommend it for an enjoyable family getaway.

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Cape Town, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

Enjoyed everything about our stay at Alpine Heath. One of the best holidays ever! Loved the holiday program for the kids. Lovely hiking trails. Will definitely recommend the resort to everyone. Great value for money.

Review collected in partnership with this hotel

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Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Elistea Thank you for your feedback in the form of your review. We are pleased to hear you thoroughly enjoyed your stay with us. It will be a pleasure to welcome you and the rest of your family soon back again. Kind regards Peter Behrens More 

Johannesburg, Gauteng, South Africa
2 reviews
4 of 5 stars Reviewed 1 week ago

We had a beautiful unit that comfortably accommodated our family of five. The resort is well maintained and has great facilities with friendly staff although service at the restaurant was sometimes very slow. Our only "negative" was that there were no braai facilities at the unit, something we haven't encountered with self-catering accommodation elsewhere, although one can hire these.

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Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Raphael_S We would like to thank you for review and feedback in regards to your recent stay at our Resort. Like you mentioned, currently none of our units have built-in braais, but we do have portable gas and charcoal braais available for hire for those guests who did not bring along their own. Once again thank you for... More 

Durban, South Africa
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

We visited the resort 17/07/15 to the 19/07/15 and everything was lovely up until my family of 19 went for super at the restaurant. We were firstly greeted by the most unfriendly waitress who then told us we couldn't be served until all 19 members were present as she could only go to the kitchen to place orders once as... More 

Review collected in partnership with this hotel

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Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Rans702 Thank you for your feedback. As per your telephonic conversation with our F&B manager and myself, we believe the issues raised in your review have been dealt with respectively. Kind regards Peter Behrens More 

Stockholm, Sweden
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Beautiful location and very nice place to unwind and enjoy closeness of nature. Would definitely recommend going for the hikes. Bring your kids along, lots of fun filled activities to keep them busy. Note that the apartments are self-catered, so bring stuff with as the grocery shops are far away.

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Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day DFT1789 Thank you for your great review about our Resort. It is always good to hear from our guest when they were able to enjoy their stay as well as our various activities. We are looking forward to welcome you soon back again. Kind regards Peter Behrens More 

durban
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The chalet living area was too small for 6 adults terrible.no heater in a resort, first I have come across.castleburn, saddle n trout, etc have installed.school holidays & no activities for adults in evening, very boring.Karaoke n other stuff should have been put in during holidays.Pool not working,again during holidays is terrible.no putt putt sticks and no balls at store... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day 879CP Thank you for taking some of your time to write your review and feedback. Feedback from our guests assist us to continuously evaluate our level of services and improve our services, facilities and activities where and when necessary. All our units are equipped with a fire place for our guests to make their own fire during the... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Alpine Heath use to be out family retreat once a year but as we're older now, we decided to make it a friends weekend away. The place was as beautiful as ever! surprisingly cheap, we paid R1800 per night for a 6 sleeper (3 bed rooms) self-catering chalet (Main bedroom has a queen size bed with en-suite. other 2 rooms... More 

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Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Tineil_G We would like to thank you for your review and giving us your feedback. It is always a pleasure to hear from our guest when they enjoyed their stay together with their friends. The road next to the Sterkfontein dam is in a much better condition than it was in the last few years after they started... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Excellent facilties available for the whole family, although some not free. Example bike hire, purchase of tennis balls, braai facilities etc. Units are clean and equipped with fireplace which we enjoyed during cold nights. Most staff are friendly and helpful if you can get their attention. We payed for pony ride at 1 o clock but when we got there... More 

Was this review helpful? Yes 1
Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Trevor_P Thank you for your review in regards to your recent visit to our Resort. We are pleased to hear you and your family enjoyed your stay. Our Pony rides are scheduled for specific time slots of 10 minutes each which follow on one another depending on the amount of bookings. Once again thank you for your feedback... More 

Cape Town Central, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Only suitable for self catering and not for winter holidays. Only one coffee shop where you can have meals. Tavern bar only has a few tables outside (not suitable in winter). Main restaurant closed in winter. Would have made all the difference if there was a cosy fire-lit restaurant for meals as the cottages are very small and cold.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day JohnDS1543GQ We would like to thank you for giving us your feedback with your review. All feedback from our various guests assist us to identify the areas where we can implement changes if necessary in order to ensure our guests have an exceptional experience with every visit. Most of our clientele come on a self-catering basis and book... More 

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