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Three Cities Alpine Heath Resort

Travelers' Choice award winner
P.O Box 112 | Jagurst Rust, Jagersrust 3354, South Africa
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Three Cities Alpine Heath Resort
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Three Cities Alpine Heath Resort
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220 reviews from our community

Traveler rating
    79
    76
    42
    12
    11
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133
26
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17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Durban, South Africa
1 review
5 of 5 stars Reviewed 2 days ago NEW

Spacioua, clean rooms. The hiking trails were well marked with lots of affordable activities for the kids. Karaoke evening on Friday was awesome for the adults. Great value for money with scenic surroundings

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Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 1 week ago

Absolutely tranquil surroundings in the heart of the Drakensberg - highly recommended! We thoroughly enjoyed our stay (albeit too short) at the resort. warm and friendly hospitality :) Very relaxing!!!

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Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day KobashneeG Thank you for your review about our Resort. We are delighted to hear you and your family enjoyed your stay. It will be a pleasure and we are looking forward to welcome you soon back again. Best regards Peter Behrens More 

Durban, South Africa
1 review
4 of 5 stars Reviewed 1 week ago

Lovely, well maintained place. Pizza's are amazing. However, swimming pools should be heated considering how cold it gets. The hikes are great, but can be strenuous. There is sufficient entertainment for kids and adults.

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Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Thiloshne_N We would like to thank you for taking the necessary time to write a review about your experience at our Resort. We are delighted that you enjoyed your time with us as well as the various entertainment we have to offer. It will be a pleasure to welcome you and your family back again in due time.... More 

Durban, South Africa
1 review
3 of 5 stars Reviewed 1 week ago

The day trip started by being pleasantry surprised by by the welcome at the boom gate. The Enforce Security guard was well spoken, informative, delivered the rehearsed message with humour and the directions were well communicated. That's where it seemed to end! Having never visited the property before, there were no directions to guide one as where to go for... More 

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Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Clacanth Thank you for taking the time to give us your feedback. Yes, all our day visitors are charged and entrance fee of R50 per person and is given a voucher. These vouchers can be redeemed at our various food outlets as well as for horse riding and spa treatments. We do apologise for the inconvenience with the... More 

Johannesburg, South Africa
1 review
1 of 5 stars Reviewed 3 weeks ago

The chalet was dirty, it seemed as if the carpets had never been cleaned. By the end of our two day stay we were all suffering from dust allergies. The chalet needed updating, the fittings were old and things were falling apart. Such a pity as the layout of the resort is nice and the view is very pretty.

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Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Elicia_D We would like to thank you for taking some of your time to share with us your experience in regards to your recent visit to our Resort. It is pleasing to hear you enjoyed the scenery of this part of the northern berg where we are based. Please accept our apology for the inconvenience you experienced in... More 

Durban
1 review
3 of 5 stars Reviewed 3 weeks ago

Service was good besides one particular receptionist. Rooms were comfortable. Very well situated. Nice swimming pool, but too cold. A heated pool would be wonderful. Put put needs upgrade. No covered parking. No Braai facility at chalet unless you hire. Spa treatment could improve. Has a nice play area and play room for kids. Beautiful scenery.

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Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Y_M Thank you for giving us your feedback and share with us your experience during your visit. Currently we do not offer a heated pool, but the recommendation for one has been brought to the attention of our board of trustees for their consideration. None of our Chalets have built-in braai facilities. We do have a communal braai... More 

Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 3 weeks ago

The website does not offer a lot of detail and photos as to what you can quite expect and we were very pleasantly surprised by the amount of activities on offer for the family, as well as the layout of the resort which allows for ease of movement between the chalet and activities. The resort was maintained beautifully. The food... More 

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Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Tracey _S Thank you for giving us your feedback in regards to your first stay at our Resort. As management team and the rest of our staff, we are pleased to hear you and your family enjoyed your stay and managed to have a good time. We do hope to welcome you back again not too long in... More 

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Whilst the chalets were clean but mediocre, our real issue was with the overall management of the resort. When reporting indecent behaviour of drunk and disorderly guests in front of our 3 year old in the children's play area, as well as threats of violence, management failed to respond adequately. They only issued a warning to these guests. The following... More 

Was this review helpful? Yes 1
Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Adlee146 We would like to thank you for taking time to give us your feedback in regards to your recent stay at our Resort. We value all feedback from our guests since it assist us to identify the areas we need to implement changes in order to ensure our guests have an exceptional experience at our Resort. Our... More 

Pretoria, South Africa
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My family and I (5 adults, 1 child) visited the Alpine Heath Resort (for my 1st stay) from Saturday, 25th April to Monday, 27th April 2015. We intentionally took the longer route via Bergville even though we were arriving from Gauteng. This was a pleasant route, and having met another family at the resort who arrived from Gauteng via the... More 

Was this review helpful? Yes 4
Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Mohammed_Keeka Thank you for taking the necessary time to give us your feedback and share with us your experience during your recent stay. We are pleased to hear you and your family enjoyed your stay as well as the various facilities we have to offer our guests. Although our parking areas are central parking in each sector, we... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 4 weeks ago

Resort is in a excellent location .. and the property is very well maintained . Friendly staff ... every thing in the property is very decently priced . Pizza was mouth watering ....lot of activities to do in the resort ...a nice place for a weekend getaway...

Review collected in partnership with this hotel

Was this review helpful? Yes
Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Mithum_J Thank you for taking some of your time to write a review and share with us your experience during your stay. We are delighted to hear you and your family enjoyed your stay at our Resort. We do hope to welcome you soon back again for another exceptional experience. Best regards Peter Behrens More 

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