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Three Cities Alpine Heath Resort

4.0 of 5 P.O Box 112 | Jagurst Rust, Jagersrust 3354, South Africa
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Three Cities Alpine Heath Resort
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Three Cities Alpine Heath Resort
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172 reviews from our community

Traveler rating
    64
    58
    32
    11
    7
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104
19
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Durban, South Africa
1 review
4 of 5 stars Reviewed 3 days ago NEW

We have 2 small kids, so its important they are happy and entertained. There was lots on offer in terms of entertainment. My only disappointment was the the Piazza at night was rather dull, even in the height of peak season. Could of had music? Food was great and affordable when dining out of your self catering rooms.

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Pretoria, South Africa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Reservationist and reception staff makes promises, confirms services that are not delivered when you get there. Staff at Restaurant, Reservations and reception do not understand how each of these works and they miscommunicate to clients. Poor coordination of services and miscommunication which is highly inconveniencing to clients.

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Was this review helpful? Yes 1
Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Guguz2014 Thank you for your feedback and sharing with us your experiences prior to and during your recent stay at our Resort. All feedback form our clients – both positive and negative – assist us to identify the various areas where we as a management team can improve our services, facilities and activities. Based on your feedback, we... More 

Greater Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The resort has exceptionally good facilities, but it needs renovations. It is very far from the nearest town, but the shop does not even stock basic items. There is an entertainment programme for kids, but not on par with that of similar resorts. Beautiful surroundings and infrastructure, but needs a new management team and renovations.

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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here as part of a tour around KwaZulu Natal visiting Protea Hotel Edward for 2 nights, Durban; Alpine Heath, Drakensberg for 3 nights; Isandlwana Lodge for 2 nights; Mkuze Falls Game Reserve for 3 nights; and Imvubu Lodge, Richards Bay for 2 nights. We flew into Durban via Jo'berg and hired a 4 x 4 (Toyota Fortuner) from... More 

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Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Diana Thank you for your great review and feedback in regards to your recent stay at our resort during your tour through KwaZulu Natal. We are pleased to hear you enjoyed your stay as well as enjoyed the scenic views of our surrounding area. It would be a pleasure to welcome you and the rest of your family... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The service was absolutely outstanding. From the security guard who greets you at the gate all the way through we were blown away by how friendly the staff are.They made friends with both our small children and went out of their way to assist.

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Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Thank you very much for your feedback and sharing with us your experience in regards to your recent stay at our Resort. We are always pleased to hear when our guest enjoyed their time with us. We are looking forward to welcome you and the rest of your family back again in the near future. Best regards Peter... More 

Johannesburg, South Africa
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for two nights as part of a big group (work function). We all shared chalets, the chalets sleep 6 people, 3 bedrooms and two bathrooms, fully equipped kitchen with an open plan lounge and small patio with a table and chairs. The views are beautiful and I think this place will be ideal for families with children as... More 

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Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Ingrid We would like to thank you for your review and feedback of your experience during your recent stay at our Resort as member of your work function. We are pleased to hear you enjoyed your stay in our 6 sleeper units that is catering for both corporate and leisure guests. In terms of the "Master Chef" event... More 

South Africa
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014

An experience fit for the discerning client , with exceptional ,breathtaking views to excellent service.A resort that is as well a family escape or a romantic getaway. service very rarely found these days.

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Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Mr/s Anver SA Thank you for your great review and feedback on Trip Advisor. We are very pleased to hear you thoroughly enjoyed your stay at our Resort. We do hope to see you soon back again in the near future. Best regards Peter Behrens More 

1 review
5 of 5 stars Reviewed November 12, 2014

My family and I had a really awesome and relaxing long weekend at the Alpine Heath. Service was superb and the kids had a fantastic time with all the activities that were planned for them. I must say that movie night for the kids was great as well. of course the adults also had a fun time on the Karoke... More 

Review collected in partnership with this hotel

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Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Mr/s Praveshni N We would like to thank you for the time you took to give us your feedback and share with us your experience during your stay at our Resort. We are glad to hear both you and your family enjoyed your stay as well as enjoyed the various indoor and outdoor activities on our premises, which... More 

1 review
5 of 5 stars Reviewed November 6, 2014

I was an outside guest at Alpine Heath and I must say that I was surprised by the hospitality and the whole experience in general! From the scenery and vibe to one of the best and most relaxing massage treatments ever! Be sure to contact the friendly and sophisticated Marietjie (I am sure that is her name) for a massage... More 

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Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day We would like to thank you for giving us your feedback and share with us your experience during your recent visit to our Resort. It is always pleasing to hear from our guests when they had an exceptional experience during their visit, especially during your massage at our Spa. We hope to see you soon back again for... More 

Johannesburg, South Africa
Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 6, 2014

I had awesome weekend with family and friends.I wish i could have stayed longer . there is so much to do .I will definitely recommend it to anyone and I will go back, .The only downside is the road to get there from JHB. The road is really bad.I Hope the road is fixed soon

Was this review helpful? Yes
Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Nishan M Thank you for taking the necessary time to give us your review and feedback in regards to your recent visit to our Resort. We are glad to hear you and your friends had an awesome time at our Resort. It is also pleasing to hear that you enjoyed the variety of both indoor and outdoor activities... More 

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Additional Information about Three Cities Alpine Heath Resort

Address: P.O Box 112 | Jagurst Rust, Jagersrust 3354, South Africa
Location: South Africa > KwaZulu-Natal > Jagersrust
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Three Cities Alpine Heath Resort 4*
Number of rooms: 100
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Also Known As:
Alpine Heath Hotel Drakensberg Region

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