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All 1 Jagersrust hotels

Three Cities Alpine Heath Resort

4.0 of 5 Resort   |   P.O Box 112 | Jagurst Rust, Jagersrust 3354, South Africa
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Three Cities Alpine Heath Resort
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Ranked #1 of 1 Hotels in Jagersrust
A recent review
4 of 5 stars reviewed yesterday
Tweedy G Johannesburg, Gauteng, South Africa
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152 reviews from our community

Traveler rating
    56
    50
    30
    9
    7
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96
15
Solo
0
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Johannesburg, Gauteng, South Africa
1 review
4 of 5 stars Reviewed yesterday NEW

As we arrived at the gate, we were warmly greeted by security. they were polite,helpful and friendly. The receptionists were also friendly, and helpful. The chalet was clean and very cosy, however there is no braai facility at each chalet. You can rent a braai stand, or braai at the communal braai area, but that for us was very inconvenient.... More

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I was attending a conference here. There is absolutely zero internet and the wifi is only located at the coffee shop so you can imagine the speeds since everyone is huddled there trying to get emails! The food is pretty good and the staff go out of their way to accommodate requests and to add variety to their buffet which... More

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Umhlanga Rocks, KwaZulu-Natal, South Africa
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We had checked in late Friday night and were handed the keys to unit number 96. Little did we know upon arrival to the parking area, we would have to carry all our bags and food about 150 meters, down long steep pathway to our unit with no porters. The unit itself was pleasant and clean. The next day the... More

Was this review helpful? Yes 4
AlpineHeath, General Manager at Three Cities Alpine Heath Resort, responded to this review

I was disappointed to hear that you did not enjoy your experience at Three Cities Alpine Heath Resort. I would like to assure you that as Three Cities Alpine Heath Resort we pride ourselves in being one of the most culturally diverse properties in the Drakensberg; and see this as a strength in the market place. It is therefore unfortunate... More

Johannesburg, South Africa
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 11, 2014

Our big family went to Alpine Heath for a weekend.The resort is situated in a beautiful area the mountains were breathtaking.The chalets were comfortable however it needs a bit of a face lift and heaters in the room although it had a fire place in the lounge the rooms were a bit cold.Our basin in the bathroom was blocked and... More

Was this review helpful? Yes 2
Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Shehnanz Thank you for taking the necessary time to write a great review and share with us your feedback regarding your experience during your recent stay at Three Cities Alpine Heath Resort. Indeed we are situated in a spectacular area of the Northern Drakensberg with scenic views. We are glad to hear you enjoyed your stay and found... More

Pretoria, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

Thank you Alpine Heath for an awesome stay, great value for money. The service was outstanding and the food was amazing. Thank you for making my stay most enjoyable. I am coming back with some friends in the next month, so looking forward to it.

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Was this review helpful? Yes 1
AlpineHeath, General Manager at Three Cities Alpine Heath Resort, responded to this review

Many thanks for your feedback. We are delighted that you enjoyed your stay with us; and look forward to welcomming you back in the near future. Many thanks Ernst-Jan Hiltemann More

Durban, South Africa
1 review
5 of 5 stars Reviewed July 28, 2014

Dear Sir/madam, I write to thank you and your staff for the fabulous time we had at your resort. Three Cities is now officially our home away from home. I must commend your staff and managers. Our every request was meet with a smile, and no fuss. From the time we entered Praise God the security officer was fantastic with... More

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Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Amar and family Thank you for your great review and very kind remarks on TripAdvisor. We are always glad to hear when our guests had a fabulous time at our Resort and their whole family managed enjoyed themselves. I have forward your remarks to the different departments and I am sure it will be of great encouragement for... More

Durban, South Africa
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 27, 2014

Don't come here if you think you going to have a quiet weekend in the berg...there was a function/party every night of the weekend. Going to bed with the sound of thumping music is not what I expected in such a tranquil setting. Seems they cater more for events and corporate functions. Very disappointing as the resort is beautiful and... More

Was this review helpful? Yes 1
Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Maggi07 Thank you for your feedback and bring to our attention your concern. Yes our Resort is situated in the scenic sight of the Northern Drakensberg and most of our guests come to our Resort to get away from their busy lives in the city in order to relax and enjoy the tranquility and quietness of the berg.... More

Durban, South Africa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 19, 2014

A true kids paradise! We went during school holidays so the kiddie programme was in full swing, my kid was entertained from 7am to 8pm and he LOVED it! There were kiddie activities every hour and they were kept busy for about 30mins of that hour. My kid is 7 years old and activities were ideal for his age group... More

Was this review helpful? Yes 2
Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day DeimosMom Thank you for your review and sharing with us your experience during your recent visit with your family to our Resort in the Drakensberg. All feedback from our guest assists us to maintain our standard as a 4 star establishment or implement changes where necessary. We are glad to hear you overall enjoyed your stay and your... More

Johannesburg, South Africa
Contributor
20 reviews 20 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 15, 2014

We had a family outing to Alpine Heath which included my niece & nephew from USA. I was pleasantly surprised by the range of activities available for the kids. i had thought that i would have to find things to do with them outside the resort, however, due to it being school holidays, there were activities arranged throughout the day... More

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Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Mr/s Singh We would like to thank you for your great review about Three Cities Alpine Heath Resort. It is always great to hear our guest enjoyed the various indoor and outdoor activities we have to offer for young and old. As well as our daily activities program for the kids during our peak periods ensure that the... More

1 review
5 of 5 stars Reviewed July 15, 2014

I recently visited Alpine Heath for the first time and just cannot wait to go back! My kids had a great time - the staff were amazing and were so attentive to the children. I had a wonderful full body massage and the horse back ride was life changing. I never experienced such peace being 'inside' these majestic mountains. Just... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Peter-Behrens, Front Office Manager at Three Cities Alpine Heath Resort, responded to this review

Good day Chiara Thank you for your great review about our Resort. We greatly appreciate all feedback from all our guests. However feedback like yours is of great encouragement to all our staff in the various departments. We are very glad to hear you enjoyed your massage at our Beauty Spa as well as enjoyed your outride on our horse... More

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Additional Information about Three Cities Alpine Heath Resort

Address: P.O Box 112 | Jagurst Rust, Jagersrust 3354, South Africa
Location: South Africa > KwaZulu-Natal > Jagersrust
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Three Cities Alpine Heath Resort 4*
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Also Known As:
Alpine Heath Hotel Drakensberg Region

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