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Centurion Lake Hotel

1001 Lenchen Avenue North, Centurion 4600, South Africa
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Centurion Lake Hotel
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73 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montagu, South Africa
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My second stay on business and although the first was good, the second, less so. The bathroom fittings were all defective in one way or another and toilet was loose on it's mounting. The Hotel is dated generally although the bed was comfortable. I object to ordering dinner in the room and being told, half way through my meal, that... More 

Was this review helpful? Yes
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review

Dear FreindofGrand, Thank you for your review and some important and critical feedback, it's a pity that we did not meet or exceed your expectations the second time round. Pleas accept my apologies, if you could by any chance mail me directly so that I can follow-up on your exact date and room stay I am pretty confident that I... More 

Lagos State, Nigeria
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our 4 days conference was professionally managed, rich breakfast buffet and very clean rooms for its grade. Also staff and management alike were very helpful and visible. Will definitely be returning.

Was this review helpful? Yes
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review

Dear Harris MM Wow, what a fantastic review, really glad we lived up to your expectations and were able to deliver a 5 star conference. Hopefully next time we will be able to really wow you and your team. Keep well and if there is ever anything I can assist you with, please let me know. Regards Andrew van Hasselt... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I have visited this hotel a number of times, mostly for conference and have always had a good stay. However, on this current stay, I noticed quiet a number of pluses. The lake is looking much more cleaner and ecologically friendly. Food tastes great and there is variety to choose from. Breakfast was superb. Tea and coffee breaks for our... More 

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AndrewvH, General Manager at Centurion Lake Hotel, responded to this review

Dear David E, Great to here that your conference was a success and that you have noticed some great improvements. Our team has really been working on with new ideas and different approaches to bettering our standard and service. You are absolutely correct, the lake is slowly getting better and the hotel is committed to assisting the local government in... More 

Juba, South Sudan
1 review
5 of 5 stars Reviewed 4 weeks ago

Centurion Lake Hotel is in a very quiet environment and close to business center. It has organic food and nice view and most secure of all places. It has comfortable rooms and wifi (free) with great conference hall fitted with projectors.

Was this review helpful? Yes
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review

Dear Victor L Thank you for the great feedback, nice to hear that we were able to accommodate you with the conferencing facilities. My team is always looking at ways of improving the operation. If you have any suggestions that you would like us to consider, please let me know All the best Andrew van Hasselt General Manager Centurion Lake... More 

Gauteng, South Africa
1 review
5 of 5 stars Reviewed 4 weeks ago

From the moment you arrive to the minute you leave there is somebody to assist. The room was clean and comfortable, all the amenities you need or could possibly want. The first hotel to have two (2) milk pods per person on the coffee station. My room service order I made a change and the next night asked for the... More 

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AndrewvH, General Manager at Centurion Lake Hotel, responded to this review

Dear MuddyFountain, Wow, well it was pity to have seen you go, but am pretty sure we will see you back. Glad to hear that we were able to look after you and make you feel welcome and at home. If there is anything that I can personally assist you with, please do not hesitate to contact me. Wishing you... More 

Windhoek, Namibia
1 review
5 of 5 stars Reviewed July 20, 2015

The room was spacious, very clean, and comfortable. I felt at home. I had a flat screen Tv with lots of channels, free Wi Fi, I did not have to leave the hotel as there restaurant was brilliant and affordable

Was this review helpful? Yes
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review

Dear francoish425, Really fantastic to have read your review, I am glad that we were able look after you and make your stay a comfortable and memorable one. I will definitely forward your comments to the team as they are definitely the back bone to the operations of the hotel. If there is anything that I can assist you with,... More 

Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 8, 2015

Stayed at the Centurion Lake Hotel while with a group of 30 college students, and the staff did not seem to be fans of us. We constantly were having issues with our room keys, outlets, and wifi that was suppose to be unlimited. We stayed at the hotel for a total of 5 nights, and ate there for every breakfast... More 

Was this review helpful? Yes
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review

Afternoon Maureen C Unfortunately not the best news, however, please accept my apologies. I was a bit surprised to have read your comments and I had been involved in the groups activities and also been involved with the event manager. However, I have addressed the concerns with my team members and am pretty confident that the team will impress. I... More 

Travelers are raving about these Centurion hotels

Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed June 30, 2015

This hotel is centrally located and right next door to Centurion mall, making it ideal for business trips and having access to the CBD, highway is also close by and easily accessed. The rooms have a bit of an aged feel, facilities and bathrooms are not as modern as you would expect. Though it was very neat and comfortable for... More 

Was this review helpful? Yes
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review

Dear Marilizette, Thank you for your review, glad that we were able to make you feel welcome and comfortable. The good news is that we are looking at changing the bathrooms and hopefully by the time you visit us again we will some completed. The team really appreciates feedback like yours and really goes along way. If I can assist... More 

Level Contributor
163 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed May 20, 2015

After experiencing a few of the other hotels in the Legacy group this hotel is disappointing. The hotel is tired and definitely needs an upgrade, my room was spacious but the bathroom still had a old bathtub where one climbs in and struggles with the shower head.

Was this review helpful? Yes
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review

Dear 492ricardop, Thank you for your review on your recent stay, we are currently in the process of looking at upgrading our bathrooms, we will begin with the mock up designs in the next couple of days. I fully understand your concern and we believe in listing to our guests and taking their comments to heart. I do trust that... More 

Pretoria, South Africa
1 review
4 of 5 stars Reviewed May 14, 2015

From the moment I checked in to the Hotel, the staff were pleasantly friendly and very helpful. The room is exquisite and the view from my window of the Gautrain splendid. The food sumptously delicious and there is so much variety. I will definitely come back or recommend to someone in a heart beat. The highlight for me is the... More 

Was this review helpful? Yes
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review

Dear Philarzy, Thank you for your review on the hotel, really glad to hear that the staff were pleasant, friendly and very helpful. It is always great to get feedback like yours. I will definitely forward this to the team. All the best and look forward to welcoming you back. Kind Regards Andrew van Hasselt General Manager Centurion Lake Hotel More 

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