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Protea Hotel Centurion

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Cnr Gordon Hood & Hendrik Verwoerd Ave | PO Box 7999, Centurion 0046, South Africa (Formerly Protea Hotel Waterfront)
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1 room 1 guest
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Protea Hotel Centurion
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Protea Hotel Centurion
Protea Hotel Centurion
Protea Hotel Centurion
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93 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (93)
  • Mar-May only
    (21)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (17)
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Johannesburg, South Africa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Currently busy with a conference/course here at the hotel. The buffet lunch is superb, including the snacks in the room throughout the day. Service is also excellent. Wonderful experience and would recommend to anyone! Ps: the dessert is the best, compliments to the chef

Was this review helpful? Yes
Knysna, South Africa
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel on numerous occasions. It is a lovely place and I can recommend it at any given moment. I love the staff, they take pride in assisting customers and making customers comfortable and happy.

Was this review helpful? Yes
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear Mphomarumo Thank you for taking the time to post a review on TripAdvisor. It was an absolute pleasure reading and sharing your review with the TEAM and I am delighted that you had a comfortable stay. Thank you for staying with us and we look forward to welcoming you back to the Protea Hotel Centurion in the near future.... More 

Cape Town
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed at the Protea Hotel Centurion on numerous occasions and in the main have been very satisfied. Once again I found the staff to be very attentive and professional. The restaurant is attractive and the al la carte menu varied enough for one to forgo eating out at the Centurion Mall (a stone's throw away). A buffet is... More 

Was this review helpful? Yes
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear Andre H Thank you for taking the time to inform me of your resent stay at the Protea Hotel Centurion. Please accept my most sincere apologies for the poor sleep quality that you experience in room 002. I will definitely discuss the issues you have raised with the hotel owners in order for us to come up with a... More 

Centurion, South Africa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Sadly, we have had one of the worst experiences of food service during our training session at the Protea Hotel Centurion. We had a problem with halal food being delivered late which was a compliant issued previously, we hoped and were optimistic this problem would be resolved and used the Protea Hotel Centurion again and giving them a fair chance.... More 

Was this review helpful? Yes 1
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear Mr MuhammadOmarAli Please accept my sincere apologies for the poor service you received from my TEAM and that we failed on numerous occasions with the delivery of your special meals. I have addressed the matter with the TEAM who in turn has given me their commitment and assurance that this type of incident will not happen again. Thank you... More 

Travelers are raving about these Centurion hotels

Frankfurt, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 14, 2015

Staff of the hotel are very friendly. The hotel is located near a mall so you have things to do in the evening. Avoid room 136 since it's located above the kitchen and there is an awful noise coming from kitchen. I had to change rooms in the middle of the night. Tip for For Marriott Rewards Members: avoid staying... More 

Was this review helpful? Yes
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear Kleanthis 1976 Thank you for taking the time to complete a TripAdvisor Review. Please accept my sincere apologies for the inconvenience caused as a result of the noise emanating from our Restaurant. I have instructed our Maintenance TEAM to address this problem, as it seems that we have a faulty extraction fan outside room 136. All Protea hotels will... More 

Brussels
Level Contributor
99 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed July 2, 2015

Front desk staff and other hotel staff was friendly and very efficient. We had a comfortable, spacious room with a very, very good bed. Coffee and tea facilities, chocolates and other goodies. Great bathroom with nice shower, amenities and everything else we needed. The hotel is conveniently located next to a big shopping mall. Our room was really sound proof... More 

Was this review helpful? Yes
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear JoanneBrussels Thank you for taking the time to complete a TripAdvisor Review. It really makes us happy knowing that we have met and exceeded your expectations. We constantly strive to receive feedback like yours from our valued GUESTS. We looking forward to welcoming you back to our hotel Regards, Etienne Potgieter General Manager More 

Nairobi, Nairobi, Kenya
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 5, 2015

Convenient and accessible location right next to a shopping mall, great value for money, rooms were very clean, staff really friendly and helpful, transportation easily organized. The carpets are abit old and give a dampness about the place. Breakfast was OK. Likely to stay again.

Was this review helpful? Yes
PHCentruion, Manager at Protea Hotel Centurion, responded to this review

Dear Jackie O Thank you for taking the time to post a review on Tripadvisor. All feedback is greatly valued and will always be used to improve our Service offering to our GUESTS. I am delighted to hear you found our hotel location convenient, value for money and that our Friendly and helpful STAFF made an impression on you during... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 28, 2015

The shuttle service that fetched me from the airport was great. Driver was friendly and obeyed all of the rules of the road. I couldnt get the aircon working in the room - had to phone twice and eventually after 1 hour and just before midnight the maintenance man arrived to sort out the problem. 30 minutes later the aircon... More 

Was this review helpful? Yes
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear TabithaTwitchet Thank you for taking the time to post a review on Tripadvisor. All feedback is greatly valued and will always be used to improve our Service offering to our GUESTS. I am truly sorry that we did not meet your expectations during this stay. All matters have been addressed with the TEAM and we will most definitely make... More 

Cape Town Central, South Africa
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 26, 2015

Convenient location for my needs - functional and practical are best adjectives. The room has a great desk area to work and the rooms are comfortable. Free wifi is fast. The chips and chocolate waiting in my room were a nice touch. Thank you! The restaurant, Emanzinis, has quite a limited menu. The vegetable curry was tasty but sadly they... More 

Was this review helpful? Yes
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear Tranchie-Tess Thank you for taking the time to post a review on Tripadvisor. All feedback is greatly valued and will always be used to improve our Service offering to our GUESTS. I am glad to hear that you found our rooms comfortable and the location of the hotel convenient. I am however disappointed that our Food and Beverage offering... More 

Cape Town Central, South Africa
Level Contributor
187 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed April 6, 2015

Close to Gautrain station with free shuttle to and from the hotel. Staff friendly enough and buffet dinner better than most Proteas. I did however not appreciate view into 8 aircons. (I believe however I was lucky as the contaminated river view was no better). Also fact that one set of lifts as well as full set toilets were out... More 

Was this review helpful? Yes 4
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear Stefan-12345 Thank you for taking the time to post your review on Tripadvisor. Feedback is always valued and appreciated. With ongoing maintenance in is sometimes necessary to close of some areas of the hotel to carry out repairs, during your stay it was unfortunately some of the Public toilets as well as 1 of the 4 elevators. Please accept... More 

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