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Protea Hotel Centurion

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Cnr Gordon Hood & Hendrik Verwoerd Ave | PO Box 7999, Centurion 0046, South Africa (Formerly Protea Hotel Waterfront)
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Protea Hotel Centurion
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Protea Hotel Centurion
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91 Reviews from our TripAdvisor Community

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Traveler rating
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    31
    30
    8
    7
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52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
  • All months
    (91)
  • Mar-May only
    (21)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (17)
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Cape Town
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have stayed at the Protea Hotel Centurion on numerous occasions and in the main have been very satisfied. Once again I found the staff to be very attentive and professional. The restaurant is attractive and the al la carte menu varied enough for one to forgo eating out at the Centurion Mall (a stone's throw away). A buffet is... More 

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Centurion, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Sadly, we have had one of the worst experiences of food service during our training session at the Protea Hotel Centurion. We had a problem with halal food being delivered late which was a compliant issued previously, we hoped and were optimistic this problem would be resolved and used the Protea Hotel Centurion again and giving them a fair chance.... More 

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Frankfurt, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Staff of the hotel are very friendly. The hotel is located near a mall so you have things to do in the evening. Avoid room 136 since it's located above the kitchen and there is an awful noise coming from kitchen. I had to change rooms in the middle of the night. Tip for For Marriott Rewards Members: avoid staying... More 

Was this review helpful? Yes
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear Kleanthis 1976 Thank you for taking the time to complete a TripAdvisor Review. Please accept my sincere apologies for the inconvenience caused as a result of the noise emanating from our Restaurant. I have instructed our Maintenance TEAM to address this problem, as it seems that we have a faulty extraction fan outside room 136. All Protea hotels will... More 

Brussels
Level Contributor
96 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Front desk staff and other hotel staff was friendly and very efficient. We had a comfortable, spacious room with a very, very good bed. Coffee and tea facilities, chocolates and other goodies. Great bathroom with nice shower, amenities and everything else we needed. The hotel is conveniently located next to a big shopping mall. Our room was really sound proof... More 

Was this review helpful? Yes
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear JoanneBrussels Thank you for taking the time to complete a TripAdvisor Review. It really makes us happy knowing that we have met and exceeded your expectations. We constantly strive to receive feedback like yours from our valued GUESTS. We looking forward to welcoming you back to our hotel Regards, Etienne Potgieter General Manager More 

Nairobi, Nairobi, Kenya
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 5, 2015

Convenient and accessible location right next to a shopping mall, great value for money, rooms were very clean, staff really friendly and helpful, transportation easily organized. The carpets are abit old and give a dampness about the place. Breakfast was OK. Likely to stay again.

Was this review helpful? Yes
PHCentruion, Manager at Protea Hotel Centurion, responded to this review

Dear Jackie O Thank you for taking the time to post a review on Tripadvisor. All feedback is greatly valued and will always be used to improve our Service offering to our GUESTS. I am delighted to hear you found our hotel location convenient, value for money and that our Friendly and helpful STAFF made an impression on you during... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 28, 2015

The shuttle service that fetched me from the airport was great. Driver was friendly and obeyed all of the rules of the road. I couldnt get the aircon working in the room - had to phone twice and eventually after 1 hour and just before midnight the maintenance man arrived to sort out the problem. 30 minutes later the aircon... More 

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PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear TabithaTwitchet Thank you for taking the time to post a review on Tripadvisor. All feedback is greatly valued and will always be used to improve our Service offering to our GUESTS. I am truly sorry that we did not meet your expectations during this stay. All matters have been addressed with the TEAM and we will most definitely make... More 

Cape Town Central, South Africa
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 26, 2015

Convenient location for my needs - functional and practical are best adjectives. The room has a great desk area to work and the rooms are comfortable. Free wifi is fast. The chips and chocolate waiting in my room were a nice touch. Thank you! The restaurant, Emanzinis, has quite a limited menu. The vegetable curry was tasty but sadly they... More 

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PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear Tranchie-Tess Thank you for taking the time to post a review on Tripadvisor. All feedback is greatly valued and will always be used to improve our Service offering to our GUESTS. I am glad to hear that you found our rooms comfortable and the location of the hotel convenient. I am however disappointed that our Food and Beverage offering... More 

Cape Town Central, South Africa
Level Contributor
187 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed April 6, 2015

Close to Gautrain station with free shuttle to and from the hotel. Staff friendly enough and buffet dinner better than most Proteas. I did however not appreciate view into 8 aircons. (I believe however I was lucky as the contaminated river view was no better). Also fact that one set of lifts as well as full set toilets were out... More 

Was this review helpful? Yes 4
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear Stefan-12345 Thank you for taking the time to post your review on Tripadvisor. Feedback is always valued and appreciated. With ongoing maintenance in is sometimes necessary to close of some areas of the hotel to carry out repairs, during your stay it was unfortunately some of the Public toilets as well as 1 of the 4 elevators. Please accept... More 

Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 2, 2015

A month ago I had business to attend to in Pretoria. Had a colleague with me and we had to share a room. It's a bit small when sharing with some one that's not ur wife or husband. Basin in the room is also not a nice touch. I'm sure if you stay on your own its a great room.... More 

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PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear Divan V Thank you for taking the time to share your feedback here on our TripAdvisor site. It is not always easy sharing any hotel room with a colleague, and I can understand fully why your sleeping arrangements were not satisfactory. Our standard rooms are on the larger side compared to most hotels in Pretoria (25sqm), however sharing is... More 

Glasgow
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 28, 2015

Stayed here for two weeks on a business trip. Throughout that time the service and staff were consistently good. Room serviced to a high standard every day and nothing was too much trouble. The breakfast was superb with a huge range of food and everything very fresh. I ate dinner and had room service a couple of times and that... More 

Was this review helpful? Yes
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear Ah791 Thank you for choosing the Protea Hotel Centurion for your accommodation requirements in Pretoria, and thank you for posting such a positive review on TripAdvisor. The TEAM and I were overjoyed to view your feedback and it is always encouraging for us when our GUESTS are satisfied with our facilities and services. We look forward to hosting you... More 

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