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Protea Hotel Centurion

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Cnr Gordon Hood & Hendrik Verwoerd Ave | PO Box 7999, Centurion 0046, South Africa (Formerly Protea Hotel Waterfront)
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87 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Nairobi, Nairobi, Kenya
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Convenient and accessible location right next to a shopping mall, great value for money, rooms were very clean, staff really friendly and helpful, transportation easily organized. The carpets are abit old and give a dampness about the place. Breakfast was OK. Likely to stay again.

Was this review helpful? Yes
PHCentruion, Manager at Protea Hotel Centurion, responded to this review

Dear Jackie O Thank you for taking the time to post a review on Tripadvisor. All feedback is greatly valued and will always be used to improve our Service offering to our GUESTS. I am delighted to hear you found our hotel location convenient, value for money and that our Friendly and helpful STAFF made an impression on you during... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 weeks ago

The shuttle service that fetched me from the airport was great. Driver was friendly and obeyed all of the rules of the road. I couldnt get the aircon working in the room - had to phone twice and eventually after 1 hour and just before midnight the maintenance man arrived to sort out the problem. 30 minutes later the aircon... More 

Was this review helpful? Yes
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear TabithaTwitchet Thank you for taking the time to post a review on Tripadvisor. All feedback is greatly valued and will always be used to improve our Service offering to our GUESTS. I am truly sorry that we did not meet your expectations during this stay. All matters have been addressed with the TEAM and we will most definitely make... More 

Travelers are raving about these Centurion hotels

Cape Town Central, South Africa
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 26, 2015

Convenient location for my needs - functional and practical are best adjectives. The room has a great desk area to work and the rooms are comfortable. Free wifi is fast. The chips and chocolate waiting in my room were a nice touch. Thank you! The restaurant, Emanzinis, has quite a limited menu. The vegetable curry was tasty but sadly they... More 

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PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear Tranchie-Tess Thank you for taking the time to post a review on Tripadvisor. All feedback is greatly valued and will always be used to improve our Service offering to our GUESTS. I am glad to hear that you found our rooms comfortable and the location of the hotel convenient. I am however disappointed that our Food and Beverage offering... More 

Cape Town Central, South Africa
Top Contributor
183 reviews 183 reviews
45 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed April 6, 2015

Close to Gautrain station with free shuttle to and from the hotel. Staff friendly enough and buffet dinner better than most Proteas. I did however not appreciate view into 8 aircons. (I believe however I was lucky as the contaminated river view was no better). Also fact that one set of lifts as well as full set toilets were out... More 

Was this review helpful? Yes 4
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear Stefan-12345 Thank you for taking the time to post your review on Tripadvisor. Feedback is always valued and appreciated. With ongoing maintenance in is sometimes necessary to close of some areas of the hotel to carry out repairs, during your stay it was unfortunately some of the Public toilets as well as 1 of the 4 elevators. Please accept... More 

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 2, 2015

A month ago I had business to attend to in Pretoria. Had a colleague with me and we had to share a room. It's a bit small when sharing with some one that's not ur wife or husband. Basin in the room is also not a nice touch. I'm sure if you stay on your own its a great room.... More 

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PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear Divan V Thank you for taking the time to share your feedback here on our TripAdvisor site. It is not always easy sharing any hotel room with a colleague, and I can understand fully why your sleeping arrangements were not satisfactory. Our standard rooms are on the larger side compared to most hotels in Pretoria (25sqm), however sharing is... More 

Glasgow
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 28, 2015

Stayed here for two weeks on a business trip. Throughout that time the service and staff were consistently good. Room serviced to a high standard every day and nothing was too much trouble. The breakfast was superb with a huge range of food and everything very fresh. I ate dinner and had room service a couple of times and that... More 

Was this review helpful? Yes
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear Ah791 Thank you for choosing the Protea Hotel Centurion for your accommodation requirements in Pretoria, and thank you for posting such a positive review on TripAdvisor. The TEAM and I were overjoyed to view your feedback and it is always encouraging for us when our GUESTS are satisfied with our facilities and services. We look forward to hosting you... More 

Senior Contributor
38 reviews 38 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 8, 2015

Stayed here with my family in January in a family room we which was js great. Staff are great n accommodating. Room was perfect with a nice kitchenette. Kids enjoyed da pool n da wife enjoyed shopping at the mall next to hotel. Will definitely stay here again.

Was this review helpful? Yes 2
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear wersdfzxc Thank you very much for taking the time to post a review on our Trip Advisor site. Nothing makes the TEAM more happy than to receive positive feedback and I am happy that we exceeded you and your family`s expectation. We will certainly be honoured to welcome you back to the Protea Hotel Centurion soon. Yours Sincerely Etienne... More 

Durban, South Africa
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 6, 2015

I stayed at the Protea Centurion for a week, and must compliment the staff for excellent service. They quickly learn guests' names, and their preferences, and go out of their way to make guests comfortable. The rooms are clean, airy and comfortable. There is a sizeable work station, and free wifi of course.Views over the lake are a bonus. Meals... More 

Was this review helpful? Yes 2
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear Chester4_12 Thank you for posting a review on Tripadvisor. I am delighted to hear that you enjoyed your stay at the Protea Hotel Centurion and will definitely share your feedback with the TEAM. Thank you for your patronage and we look forward to welcoming you back to the hotel in the near future. Yours Sincerely Etienne Potgieter General Manager More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 1, 2015

It's our first night as I went to SA for business meeting and took my wife with me, The staff is friendly and helpful the room is clean the view is great as our room has a pool/lake view the location is great as it's 2 minutes away from Centurion mall, My first impression that the hotel is very good,... More 

Was this review helpful? Yes 1
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear Kareem E Thank you very much for taking the time to post a review on our Trip Advisor site. It was a great pleasure hosting you and your wife at the hotel and I will certainly share your compliments with the TEAM. We hope to welcome you back to the Protea Hotel Centurion in the near future. Yours Sincerely... More 

Senior Contributor
36 reviews 36 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 7, 2015

Nice and easy for a quick business lunch. Good selection on the buffet but you also have an al la cart option. They get busy at lunchtimes, so get there early to avoid queuing. Nice outside seating areas by the pool. Clean, cosy and value for money

Was this review helpful? Yes
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear MissA_1972 Thank you for posting such a positive review on TripAdvisor and I am delighted to hear you enjoyed our Buffet and The Restaurant. I will definately share you feedback with the Restaurant and Kitchen TEAM. We look forward to welcoming you back to the hotel soon. Yours Sincerely Etienne Potgieter General Manager More 

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