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Protea Hotel Centurion

4.0 of 5 Cnr Gordon Hood & Hendrik Verwoerd Ave | PO Box 7999, Centurion 0046, South Africa (Formerly Protea Hotel Waterfront)
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Protea Hotel Centurion
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Protea Hotel Centurion
Protea Hotel Centurion
Protea Hotel Centurion
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73 reviews from our community

Traveler rating
    12
    25
    23
    7
    6
See reviews for
7
12
5
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montagu, South Africa
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As I have previously reviewed, I will be brief,,,,,,,, It just gets better and better, the staff are much more professional and friendly and obviously there is new management or someone has taken charge in a big way. Maintenance in the rooms remains a problem with loose toilets and leaking shower doors but overall a pleasing stay. If doors and... More 

Was this review helpful? Yes
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear FriendofGrand Thank you so much for providing me once again with invaluable feedback and the time taken to post your review on TripAdvisor. I am delighted to hear that we are improving and that we have exceeded your expectations. I have taken over as the new General Manager at the hotel and I am working hard together with my... More 

Port Elizabeth, South Africa
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 6, 2014

I've stayed here for 4 nights last week. The room was fine, the staff friendly, the food nice. Only three things negative, but the one is out of the hotel's control - odor coming from the riverside (really sad state for what once was a beautiful river) depending on direction of breeze. I was on a business trip and did... More 

Was this review helpful? Yes
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear prof_rab Thank you very much for providing us with your detailed experience on Trip Advisor after your recent visit at the Protea Hotel Centurion. It is always refreshing to receive feedback from our GUESTS as well as to meet and exceed their expectations. I am pleased to hear that the TEAM was friendly and that Food and Beverage STAFF... More 

Bålsta
Top Contributor
61 reviews 61 reviews
42 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 21, 2014

Parameter security is very conspicuous with barrier, (unarmed) guards and some kind of id-control when arriving by vehicle. None of this for pedestrians. Friendly, helpful staff, nice room and good sleeping quality. Compared to other hotels close by this is a shining star. One serious draw back is the fact that you cannot get an airport pick up without completing... More 

Was this review helpful? Yes 2
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear Claes T Thank you very much for taking the time to post a review on our Trip Advisor site. Thank you for the positive feedback posted and I am glad to hear that you enjoyed your stay with us. I will share your feedback with the TEAM. We take all matters regarding GUEST satisfaction very serious, I would like... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed September 1, 2014

had the most pleasant time at Protea hotel centurion this past weekend 29 -31 August 2014 the staff was great and helpfully and friendly this past experience has made me a loyal customer to the protea hotel forever ...

Was this review helpful? Yes
PHCentruion, General Manager at Protea Hotel Centurion, responded to this review

Dear Tsholo M Thank you very much for taking the time to post a review on our Trip Advisor site The TEAM and I were overjoyed to receive your feedback and it was an absolute pleasure to accommodate you. We are looking forward in welcoming you back soon. Regards, Etienne Potgieter General Manager More 

Maputo Province, Mozambique
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 30, 2014

So. Ive been at the Protea Centurion for 10 days now. I chose them from a list through our travel agent... I should have stayed at one of the other options! Ive had better experiences at 3 star venues. No help getting luggage up to the room on the first day. Daily they only clean the room late even after... More 

Was this review helpful? Yes 1
ProteaWaterfront, General Manager at Protea Hotel Centurion, responded to this review

Dear Mr Slabbert Thank you very much for taking the time to provide us with such in depth feedback and for bringing your concerns to my attention. We value all feedback and corrective action has already been taken with many of the matters raised. I would like to apologise for sub-standard level of service, inconvenience and discomfort experienced and in... More 

Montagu, South Africa
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 24, 2014

Stayed again and almost felt sorry that I have been so critical in the past but the friendliness of the staff did not appear contrived and the service was excellent, making me feel at home this time. No good deed goes unpunished they say........there is still something I would like to mention regarding maintenance and Smoking in the Hotel namely,... More 

Was this review helpful? Yes 2
ProteaWaterfront, General Manager at Protea Hotel Centurion, responded to this review

Dear FriendofGrand Once again thank you so much for taking the time to provide us with your invaluable feedback. We are excited to learn that we are getting better every month, as it is our highest goal to make all our GUESTS feel at home! There is absolutely no justification for quality and product delivery failures particularly from a well-established... More 

Lilongwe, Lilongwe, Malawi
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 17, 2014

The first thing that struck me was that on checking in, the porter did not help me with my bags to my room. I had to change rooms and even when changing the porter did not come to assist. the food is good, I enjoyed the salads on the room service menu. However the rooms on the road side are... More 

Was this review helpful? Yes
ProteaWaterfront, General Manager at Protea Hotel Centurion, responded to this review

Dear Atuweni-tupochi…P Thank you for taking the time to post a review on our Trip Advisor site. Your feedback is highly appreciated and I will definitely use it constructively to maintain the standard of service offered. Every GUEST is important to us and we are fully committed in providing the superb service experience particularly by getting the basics right consistently.... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed June 28, 2014

We stayed at this hotel for two days and were happy with the service and room we received. The staff went out of their way to make sure we had a great stay. Good location near mall, movies, restaurants and entertainment. All within walking distance... We will be back!

Was this review helpful? Yes
ProteaWaterfront, General Manager at Protea Hotel Centurion, responded to this review

Dear TravelJoe2014 Thank you for taking the time to post a review on TripAdvisor regarding your recent stay with us. I am happy to hear that you enjoyed your stay, and look forward to welcoming you back to our hotel soon!! Yours Sincerely Etienne Potgieter General Manager More 

Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed April 2, 2014

I would like to thank the hotel for awesome service we received, from the check in to the housekeeping staff they were all very friendly and helpful. We stayed there over the long weekend in March and it was amazing they really made us feel at home!! They are walking distance from the mall and they have a playroom for... More 

Was this review helpful? Yes
ProteaHotels, General Manager at Protea Hotel Centurion, responded to this review

Dear simonvoster Thank you very much for taking the time to post your feedback on TripAdvisor. I am delighted to hear that the STAFF offered impressive service. Housekeeping and front of house did receive your commendations with great joy and I can assure you that we have praised the STAFF for not compromising what was promised. Most of all, it... More 

Cape Town
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 26, 2014

Being away on business isn't great so accommodation is important to make the trip as pleasant as possible. I was greeted by friendly, competent staff. The only glitch was they put me in a smoking room which smelled terrible. They promptly changed it. The room was light and comfortable with all I needed for a business stay. The a la... More 

Was this review helpful? Yes 1
ProteaHotels, General Manager at Protea Hotel Centurion, responded to this review

Dear Andre H Thank you very much for taking the time to post your feedback on TripAdvisor. I am over the moon to hear that the STAFF were very friendly and efficient. Your commendations are highly valued and I wish to assure you that I have praised my TEAM for their warm personality and well prepared mouth-watering meals. We have... More 

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Additional Information about Protea Hotel Centurion

Address: Cnr Gordon Hood & Hendrik Verwoerd Ave | PO Box 7999, Centurion 0046, South Africa (Formerly Protea Hotel Waterfront)
Location: South Africa > Gauteng > Centurion
Price Range (Based on Average Rates): $
Hotel Class:4 star — Protea Hotel Centurion 4*
Number of rooms: 177
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Also Known As:
Protea Hotel Waterfront

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